CAPG Standards of Excellence Survey™ 2016 - PIH Health - Whittier, CA

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Published on June 22, 2016

CAPG Standards of Excellence Survey™ 2016

Annual Survey Recognizes PIH Health Physicians Group for Fifth Consecutive Year

PIH Health is pleased to announce that for the fifth consecutive year, PIH Health Physicians has been honored with the Elite Status for CAPG Standard of Excellence™ Survey 2016.

PIH Health Physicians group was one of 71 groups to achieve the Elite Status in a peer survey of various medical directors. Elite Status is achieved by surpassing rigorous, peer-defined benchmarks in the following survey categories: Care Management Practices, Information Technology, Accountability/Transparency, Patient-Centered Care, Group Support of Advanced Primary Care and Administrative and Financial Capability.

“We are humbled to achieve CAPG’s Elite Status for the fifth consecutive year,” said Ramona Pratt, chief operating officer of PIH Health Physicians. “Our commitment to provide our patients and community with superior healthcare by adhering to the highest standards will always remain a priority for our organization.”

This year marks CAPG’s10th edition of the annual Standards of Excellence, designed to assess the capabilities of accountable healthcare organizations to accomplish the threefold goal of population health, individual patient experience and affordability.

“Our survey is recognized as the industry standard by which the nation’s healthcare systems can assess the delivery of accountable and value-based care and improve patient care coordination, in line with ongoing healthcare reform,” said Donald Crane, CAPG President and CEO.

The Standards of Excellence survey is a voluntary, critical self-assessment for CAPG’s approximately 190 medical group members in 38 states, the District of Columbia, and Puerto Rico. Since 2013, CAPG has collaborated with the National Committee for Quality Assurance on the application analysis and auditing of the survey. For more information, visit