IHA 2021 Excellence in Healthcare Award | Whittier, CA | PIH Health

Published on November 04, 2021

PIH Health Physicians Honored for High-Quality, Affordable, Patient-Centered Care

Integrated Healthcare Association’s 2021 Excellence in Healthcare Award Recognizes Provider Organizations for Achieving Top Marks Simultaneously on Quality, Patient Experience and Cost

PIH Health Physicians was one of just a select group of physician organizations statewide to receive the 2021 Excellence in Healthcare Award from the Integrated Healthcare Association (IHA) for top performance on clinical quality, patient experience, and cost measures. This is the fifth time PIH Health Physicians has received this recognition.

“We are honored to once again be recognized for improving healthcare quality, making sure patients have a positive experience while working to keep care affordable,” said Roberto Madrid M.D., vice president of Medical Operations, PIH Health Physicians. “This award represents the collective success of our physicians, advance practice professionals, nurses, staff and leadership team who dedicate their time and effort to positively impact the communities we serve and put patients first.”

A key component of IHA’s statewide Align. Measure. Perform. (AMP) Program, the Excellence in Healthcare Award recognizes provider organizations that perform in the top 50 percent in all three major AMP areas: clinical quality, patient experience, and total cost of care.

Of the nearly 200 provider organizations statewide participating in the AMP Program, only 21 attained Excellence in Healthcare Award performance standards for 2021, based on AMP results for measurement year 2020. The award was presented on Nov. 3 at IHA’s Annual Stakeholder Conference.

IHA President and CEO Jeff Rideout, MD commended the top performers, saying, “IHA is proud to recognize provider organizations that are truly leading the way to high-quality, affordable, patient-centered care.”