PIH Health Whittier Hospital Receives 2019 NRC Health Excellence Award for 10th Consecutive Year

Published on August 19, 2019

PIH Health Whittier Hospital Receives 2019 NRC Health Excellence Award for 10th Consecutive Year

PIH Health Whittier Hospital received an NRC Health 2019 Excellence Award at the 25th Annual NRC Health Symposium in Nashville, TN, on August 14. This is the 10th consecutive year that PIH Health Whittier Hospital received the award. 

For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff. NRC Health is honored to recognize top-performing hospitals and health systems that have exhibited an exceptional commitment to understanding each individual’s complete care journey. Their desire to better understand the people they care for, and their aspiration to design experiences that inspire loyalty, is the embodiment of the NRC Health mission of human understanding. The Excellence Awards recognize these elite organizations, which have received the highest ratings in overall satisfaction by patients and their families. 

“For a decade, PIH Health Whittier Hospital has received recognition from NRC Health and it is truly an honor,” said James R. West, PIH Health president and chief executive officer. “At PIH Health, we stand true to our vision of putting patients first and we will continue to utilize NRC Health’s measurement and quality improvement solutions to identify different methods of improving patient care.”Winners were selected from the extensive database of NRC Health hospital clients for their performance over the last four quarters. PIH Health Whittier Hospital was selected for its first-place ranking in the Top Performing Facility for Overall Hospital Rating of large hospitals. 

“Our partners continue to deliver exceptional results when it comes to improving healthcare outcomes, and we are so impressed by all the great work these organizations are doing to better the patient experience,” said Helen Hrdy, Senior Vice President of Client Service at NRC Health. “Being an exceptional healthcare organization requires passionate individuals who are dedicated to delivering patient-centered care. We are incredibly proud to be honoring PIH Health Whittier Hospital as an industry leader, and congratulate them on this well-deserved award.”