PIH Health Named 2018 CHIME® HealthCare’s Most Wired® Recipient

Published on November 02, 2018

PIH Health Named 2018 CHIME® HealthCare’s Most Wired® Recipient

College of Healthcare Information Management Executives Recognizes PIH Health Whittier Hospital and PIH Health Downey Hospital

PIH Health has been named a 2018 Most Wired hospital for both its Whittier and Downey campuses by the College of Healthcare Information Management Executives (CHIME), an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs) and other senior healthcare IT leaders. This is the fifth time that PIH Heath Hospital - Whittier has received the Most Wired award recognition, and the first time for PIH Health Downey Hospital as last year the Downey campus was recognized as a Most Improved facility.

HealthCare’s Most Wired, is now in its 20th year. The Most Wired award recognizes hospitals or health systems that are at the forefront of using healthcare IT to improve the delivery of care and are maximizing the benefits of foundational technologies while embracing and applying new technologies strategically to support population management and value-based care to achieve better outcomes.

“This award is a tribute to the effort and dedication of our physicians’ and staff’s continuous work to refine and sustain a robust application system,” said Davis Lee, MD, PIH Health chief medical information officer.

PIH Health implemented “My PIH Health,” an Allscripts Follow My Health patient portal, to improve patient engagement, experience, and safety. This portal provides patients with the ability to add or edit demographic and insurance information, schedule or request an appointment, exchange secure messages, request medication refills, with providers, share clinical information, view educational materials, and more.

CHIME designated PIH Health for 2018 Most Wired recognition at its Fall CIO Forum in San Diego. CHIME made a report based on an analysis of survey results available today as well.

The report found two key areas that emerged in 2018: the use of foundational technologies such as integration, interoperability, security and disaster recovery; and the use of transformational technologies to support population health management, value-based care, patient engagement and telehealth. These foundational pieces need to be in place for an organization to leverage tools to effectively transform healthcare.

“Healthcare IT has the potential to revolutionize care around the world, but to meet that potential it must be used strategically,” said Russell Branzell, president and CEO of CHIME. “The technology is important, but leadership and a strategic vision are equally important. The diversity of the organizations that earned Most Wired status this year shows quality care can be achieved almost anywhere under the right leadership. By sharing the best practices in Most Wired, we hope quality care will one day be available everywhere.”

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics. They are investing in analytics to support new delivery models and effective decision-making, and training clinicians on how to use analytics to improve quality, provide access, and control costs.