COVID-19 Information and Resources - PIH Health

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Get the latest Coronavirus Disease (COVID-19) information from PIH Health. Read now.

Temporary Visitation Policy change: Please see our new guidelines before you visit.

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COVID-19 Information and Resources

Last updated: 3/28/2020 at 11:30 am

Information changes often; we will update this information as it becomes available.

We understand that members of our community are concerned about the risk of exposure to the coronavirus, also known as COVID-19.

Like many other hospitals, we care for patients with infectious diseases frequently and are well prepared to provide them with the best and appropriate care while ensuring the safety of our staff, patients and visitors. We have a world class Infection Prevention team leading our efforts, which includes education, training and drills so that our clinicians have the information, tools and communication systems to properly screen and isolate patients for infectious conditions.

PIH Health clinicians are communicating with and are working in tandem with our partners at the Los Angeles County Department of Public Health (LACDPH), California Department of Public Health (CDPH), and Centers for Disease Control and Prevention (CDC) to stay up to date on this evolving situation.

We should all be very conservative in our preventive measures. As always, please follow standard hygiene practices to prevent illness, such as handwashing, avoid touching your eyes, nose and mouth and avoid hugs and handshakes.

Mask Shortage

  • CDC does not recommend the use of face masks for the general public.
  • The United States is experiencing a severe mask shortage.
  • Due to the shortage, all masks have been withheld from common areas of PIH Health’s hospitals (i.e. lobbies); therefore, PIH Health is unable to provide masks to the public.

How You Can Help with Supplies

Right now, healthcare workers at PIH Health hospitals and clinics have the equipment and supplies they need to protect themselves and others as they care for patients with COVID-19.

But with the expected increase in COVID-19 patients, we are asking for the community’s help in donating supplies now. That way, supplies will be ready to protect healthcare providers and staff when needed.

If you are able to help with any of the items below or are interested in providing other donations, please email us at A member of our team will get back to you shortly. Thank you.

Potential vendors and sales inquiries can be made here.

Donate Supplies

New or unused:

  • U.S. N95 masks
  • Procedural masks
  • Face shields
  • Hand sanitizer
  • Sanitizing wipes
  • Hospital-grade and household-grade disinfectant
  • Hard plastic goggles
  • Isolation suits
  • Disposable coveralls
  • Oral thermometers and temporal thermometers (that measure body temperature by touching the forehead)
  • Large trash bags
  • Packing tape

Monetary donations:

If you would like to make a monetary contribution, please Donate Now. Thank you for considering a gift of support to PIH Health as we navigate the impact of COVID-19.

Donate Now

More Information

  • Patient care and safety are the absolute top priority at PIH Health. If you have questions about your medical care, please contact your primary care provider or the specialist directing your care.
  • Temporary Visiting Hours
  • PIH Health Physicians is offering TeleHealth for certain types of appointments through the patient portal. Sign up for the My PIH Health patient portal.
  • PIH Health has declared a Code Triage Internal in response to the current status of Coronavirus. Using the Hospital Incident Command System (HICS) allows us to increase our situational awareness and escalate our response in a unified manner. Invoking the HICS system provides access to local, state and federal resources.


Background information

  • The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China.
  • Cases have been identified in a growing number of other international locations, including the United States. There are ongoing investigations to learn more.
  • Coronavirus (COVID-19) can be spread through person-to-person transmission.
  • The official name of the virus/disease is SARS-CoV-2 and the disease is called COVID-19. This is decided by the Center for Disease Control (CDC) and World Health Organization (WHO).
  • This is a novel (previously unknown) virus that public health officials are still learning about. Please refer to the CDC website for more information at
  • A vaccine is being developed but it is expected to be at least 12+ months away.