IBM Watson Health Names PIH Health One of Nation's 15 Top Health Systems - PIH Health - Whittier, CA

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Published on May 13, 2019

IBM Watson Health Names PIH Health One of Nation's 15 Top Health Systems

PIH Health was named one of the nation’s 15 Top Health Systems by IBM Watson Health™ (NYSE: IBM). The study spotlights the best-performing health systems in the United States based on a balanced scorecard of publicly available clinical, operational, and patient satisfaction metrics and data. This is the first time PIH Health has been recognized with this honor.

This year’s study evaluated 337 health systems and 2,961 member hospitals to identify the 15 U.S. health systems with the highest overall achievement. The scorecard is based on the 100 Top Hospitals® national balanced scorecard methodologies and focuses on five performance domains: inpatient outcomes, process of care, extended outcomes, efficiency, and patient experience.

“PIH Health is committed to putting patients first and this award is a testament to our core values,” says James R. West, president and chief executive officer, PIH Health. “Our physicians and staff uphold standards for high-quality patient care every day, and it is because of their efforts that we receive recognitions like this.”

PIH Health serves more than 2.1 million residents in Los Angeles County, Orange County and San Gabriel Valley. The nonprofit, regional healthcare network is comprised of PIH Health Hospital - Whittier and PIH Health Hospital - Downey and features 20 outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.

According to this year’s IBM Watson Health™ study, if all similarly-situated Medicare inpatients received the same level of care as those treated in the award-winning facilities:

• More than 60,000 additional lives could be saved;

• More than 26,000 additional patients could be complication-free;

• Healthcare-associated infections would be reduced by 10%; and

• Patients would spend 38 minutes less in hospital emergency rooms per visit.

"The multi-year trend toward increased healthcare consolidation has shined a spotlight on health system performance, illuminating both the challenges of coordinating care across multiple facilities and the opportunities that can come with scale," said Ekta Punwani, 100 Top Hospitals® program leader at IBM Watson Health. “The institutions recognized in the IBM Watson Health 15 Top Health Systems study are providing a blueprint for how to improve quality, lower costs and achieve outstanding patient satisfaction on a consistent basis.”

For more information, visit www.100tophospitals.com.