PIH Health Named 2017 Most Wired Award Recipient - PIH Health

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Published on July 10, 2017

PIH Health Named 2017 Most Wired Award Recipient

American Hospital Association Recognizes PIH Health for Both Whittier and Downey Campuses

PIH Health is pleased to announce that it has been named a 2017 Most Wired hospital for its Whittier campus by Hospitals and Health Networks (H&HN), a monthly publication from the American Hospital Association (AHA). This is the fourth time that PIH Health Whittier Hospital has received the recognition. And for the first time, PIH Health Downey Hospital was also recognized, receiving an award for Most Improved.

These awards were based on the 19th Annual Health Care’s Most Wired® survey that measured the use of technology, i.e. smart phones, telehealth, and remote monitoring, to create more ways for patients to access healthcare services and capture health information. The survey consisted of 698 participants, representing more than 39 percent of all hospitals in the U.S., and examined how organizations are leveraging Information Technology (IT) to improve performance for value-based healthcare in the areas of infrastructure, business and administrative management, quality and safety, and clinical integration.

“These awards are a testament to the hard work and dedication of our staff’s continuous work to refine and sustain a robust system,” said Davis Lee, MD, PIH Health chief medical information officer.

PIH Health implemented “My PIH Health,” an Allscripts Follow My Health patient portal, to improve patient engagement, experience, and safety. This portal provides patients with the ability to add or edit demographic and insurance information, schedule or request an appointment, exchange secure messages request medication refills, with providers, share clinical information, view educational materials, and more.

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access, and control costs.”

Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Healthcare networks like PIH Health have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations, and produce real-time analysis of security alerts.

“We continue to hone our skills and technologies to identify, mitigate, and prevent occurrences within our environment,” added Dr. Lee.

Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics. They are investing in analytics to support new delivery models and effective decision-making, and training clinicians on how to use analytics to improve quality, provide access, and control costs.

The July H&HN cover story detailing results is available at www.hhnmag.com.