Michael Flores
Michael Anthony Flores

Michael Anthony Flores PA-C


Physician Assistant
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4.1 / 5 (based on 106 Reviews) View 17 Comments
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Office Information

Hospital/Group Affiliation

PIH Health Physicians





  • Physician Assistant

Additional Languages

  • Spanish

Board Certifications

  • Physician Assistant

Patient Reviews

December 28, 2021
The wait time for a for a covid test was more than 2 and a half 3 hours just to be seen at the office, That was the downside. The upside the experience was pleasant once Mr. Michael Flores entered the room because it's his extraordinary customer service and people skills. Thank you. Michael Flores.
December 26, 2021
I like the receptionist and the guy who did the strep throat swab they were nice and courteous but the lady who did my covid swab wasn't nice at all.
December 19, 2021
I feel like I was not listened to when I asked for an inhaler for my coughing attacks. I was given a pill to only use at bed fine which does not assist with a constant cough. I called the office 30 minutes before it closed last night to ask my medicine to be routed to a pharmacy that's open but did not get a call back. It's 3:01pm and I have not heard back.
December 12, 2021
Provider forgot to send his prescribed medication to the pharmacy. I've tried calling the office all day and they haven't called back yet.
December 12, 2021
everyone was lightening fast easy and kind. it was my first time and now I'd only come here!
December 11, 2021
I brought my 14 yr old daughter with my little service dog. They asked me what kind of service the dog provided. I showed staff is an emotional service dog. I showed her his little ID and she said ok. ( Dog is 10 pounds and he was in a stroller. Once the staff member went back I heard them making fun of the emotional service dog. They said that wasn't such a thing and they wonder what he supported. I heard them laugh. Some girls came secretly to the window to see the dog but the dog was in a stroller, you could not see him and he's little. It was not barking or making any noise. They were unprofessional and made me feel horrible. I have never experienced such a bad treatment like that. Once I went back dog stayed with my daughter in lobby in the stroller. Dog was never on the floor. They stared at me and they were giving me ugly looks. I felt so uncomfortable and I expressed my feelings to my provider/ DR who I seen for my reason for the visit. I was very disappointed and so upset that they can be bullies in a workplace that should show care. Or at least if you're going to make fun of someone. Be discreet about it. Very unprofessional and humiliating.
December 11, 2021
Went to UC due to an emergent laceration on index finger. Staff and provider was very efficient, courteous and polite. I was taken in immediately due to my concern which was greatly appreciated. Thanks for all you do!
December 07, 2021
All the staff were so kind and very caring. Even the security guard and X Ray tech.
December 04, 2021
First and foremost I was in a lot of pain and couldn't lift my arm. The doctor asked if I could lift my arm and I told him no. He said he was going to lift it to see how high it can go. Once he lifted it I yelled out in pain. He lifted it fast and should not have done that. He did not have a good bedside manner. He was somewhat cold. He wasn't warm and caring. The next day my daughter made an appt with the orthopedic doctor and the referral didn't indicate that I had a fracture. I was xrayed and it showed that I clearly had a fracture in my scapula. The wait time was too long. The room was cold and I wasn't offered a blanket. The nurses were nice. I'm 86 years old and I had to wait close to an hour to be called in. We didn't leave until after 3. X-ray tech was good and nice.
November 20, 2021
Staff was very pleasant and professional.
November 14, 2021
My son's visit was smooth, efficient, thorough, and [name removed] was great. PA was amazing. I've been with (INAUDIBLE) medical for my whole life, and my son is with PIH. Just nothing, but great. Greatness so far. Keep up the good work. Thank you.
November 14, 2021
I am very disappointed with the care I received. I have nothing to say about the front desk and the medical assistant; they were very friendly and helpful. However, a couple of situations occurred that made me feel very uncomfortable during my visit. Starting with my first interaction with the nurse or LVN wearing blue, when she was doing the covid test, she inserted the swap so hard that it made my nose bled. It should be noted that I have been tested for covid numerous times, and I have never bled from my nose. Once again, they made me wait in the waiting room to be able to see the provider; once they called my name, I was asked to remain in the evaluation room, 20 minutes have passed, and while I was waiting, I heard the staff talking and making fun of the patients who have just attended. The physician entered my room with a continuous laugh, asked me to wait for a moment; after 10 minutes, the physician arrived to do my assessment. At the end of the evaluation, he mentioned that they would test me for covid; at that moment, I responded that my covid test was already done. Another 10 minutes passed one nurse came to perform the covid test. I told the nurse that they had already completed the test and that even my nose had bled and I wasn't ready to go thru the same again; Immediately, the nurse said, perfect, you are refusing, and she left the evaluation room. As soon as the nurse came out of the evaluation room with a loud voice, she yells "SHE REFUSED TO GET TESTED, "at that moment, I heard the physician exclamation, " OH MY GOD, IS SHE SERIOUS" the physician entered the evaluation room with an aggressive form, and he mention, I heard you refuse the test I am pretty sure you don't have anything, we have to wait for the visit summary, I have prescribed you something for your sore throat, and nasal conjecture and you are good to go. This visit to the doctor made me feel minimized in the same way, insecure that my privacy as a patient was not respected. This behavior in the medical field is unacceptable, and the professionalism of the staff has to be reinforced.
November 13, 2021
The PA had no one assisting him with my sutures.
November 06, 2021
Dr. Michael Flores was great! He took his time with me, listened to me , gave me good advice and helped me very much he was professional and friendly at the same time...Dr. Shawn Kramer on the other hand was arrogant and not friendly...sorry I usually don't complain and I don't like to say anything bad about anybody and it's just my opinion but that's how I feel .
October 17, 2021
Michael Flores did not help me. My ear infection has now travelled to my tonsils and now I have swollen lymph nodes on the left (the same side as my ear problem on the 17th). Very unhappy because now I have to go back to urgent care for additional treatment because I am not feeling well at all. And this is NOT Covid.
October 16, 2021
I was provided with excellent care while at urgent care. Office staff was very friendly and professional.
October 02, 2021
I was so satisfied with the service and the visits that I asked if this doctor had a private office. I would refer him and again, I'm very grateful for having seen him. Thank you and goodbye.
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