Amber Brown NP-C

Friendly makes u feel as ease

I have seen Dr Brown several times through the years, as a Resident at Family Practice, treating a family member in the Emergency Room at the hospital and now in Urgent Care. Dr Brown always has a calm presence and never appears to be in a rush because there is chaos or patients backed up in the waiting room. Santa Fe Springs facility seems clean, well kept & organized

First time that I saw this doctor at urgent care. Beyond happy with everything in that visit. Front staff kind and pleasant

Everything from my experience went well the only thing was I decided to leave with out my paperwork because doctor said it would be uploaded to my portal and I don't see it on my FollowMyHealth app also my medicine was sent to Costco when I asked them to send it downstairs): other than that the care I received was great.

Amber Brown was outstanding in all areas. I believe I pressed 1 and that was not correct for the first question, but she was wonderful. And the staff was very timely and hustled very quickly and they made me feel very comfortable. I would definitely recommend. Thank you very much.

Amber Brown was amazing, gave me information in detail. Made me feel comfortable . Excellent!!

The receptionist was very inattentive.

Often those that I've been treated by @ various urgent care facilities appear distant and unconnected. Not so with my visit yesterday. I was treated with respect, listened to and my issue was addressed appropriately and in a timely fashion. Over all during my years seeing several different PIH providers I have found all staff very professional.

Dr. Brown did not. Let me know how how I was going to be told about the dermatologist, and then with the subscription being denied, because of the insurance, didn't cover it. I still haven't heard anything in 3 days from SouthGate, Medical Group.

I am very happy with you, with him and with the doctors and the courteous nurses. I am very happy because they treat me very well, thank you very much.

Dr. Amber Brown is a blessing.

Very pleased with my visit, as the whole staff from check-in, nurses, and NP were so friendly and helpful! Great medical team!

Amber was an amazing physician to work with. She made me feel safe, comfortable, and listened to. I will definitely be scheduling my future appointments with her.

I typically don't go to PIH urgent care because they only have PAs but i didn't feel safe enough to drive 20 min. to my usual clinic. This PA is the first one to listen AND go thru my medical history and inform me of abnormal test results that could be a cause for my symptoms. Even my PCP didn't care enough to talk to me about those results even though she had ordered the test. She was very attentive and listened to everything I had to say and she urged me to schedule a follow up with my PCP regarding my test results. She's really good, I hope she stays at the urgent care for a while because they really need better PAs.

Having vertigo the phone appointment was a must thank you

Always a good experience at this facility. Staff is very professional.

Good Doctor

Excellent

She explained everything very well, and she was absolutely wonderful. Thank you so much.

It went great. Thankful for your assistance and care.

Insurance changed. I had kaiser for 11 years.Yesterday was my 1st day at PIH in over 11 years. Everything was new and updated. My daughter had to be seen for a fractured toe. Brought her to the urgent care. Explained to front desk how I'm starting from scratch again..SHE WAS SOOOO HELPFUL AND NICE. The doctor was soooooo helpful and nice. Im Definitely glad I came back to PIH and this specific office as well. They made the transition so much easier and I didn't want to cry. So thank you!!!

Great service!

Amber was a wonderful and delightful Dr.

I liked the doctor's attention, although the office did not seem very professional to me because it was not the attention I expected, but the doctor seems very professional to me and I have only gone to him once, but I expect confidence, Thank you.

She did an excellent job and I definitely, greatly appreciated they way she treated me, you know, when I was there. Thank you. Bye. Bye.

She was very good and explained everything to me.

Thank you ?

Dr Amber Brown is the best. She listens and cares about her patients. Very professional. I 100% would recommend her to everyone. Best experience I've ever had.

Everything was done in a timely matter... staff was respectful and friendly... good experience all around .. this was my first visit . Have no complaints.

I appreciate having urgent care open a little early to accommodate us who were waiting in line outside. Unfortunately i was sent to emergency by Amber Brown. Office staff was efficient and quick.

Dr. Brown was amazing. I have been struggling with allergies for years. She prescribed a medication that made me feel incredible. I've even been to allergists with minimal results. I am so grateful and so impressed. Thank you, Dr. Brown! My weaker ratings are a reflection of the wait time- almost 2 hours. It was a bit troubling to wait with so many others for so long, especially since some were there to test for COVID.

All staff were friendly and assisted us in a timely manner. However, the wait was longer than expected.

I was treated with great respect.

I came in hoping to get a rapid covid test instead of a PCR covid test. I had all the symptoms for covid 19 but was not given a rapid covid test as I requested. The Nurse insisted on giving me a PCR test that I did not want. After leaving PIH Urgent care santa fe springs, I had to find another private location that would give me a rapid test. I had to pay $100 out of my pocket to get this test which makes NO sense when That nurse confirmed they had rapid tests available at PIH. I'm very disappointed that my insurance will be paying for that office visit and I had to pay $100 out of my pocket. By the way the rapid test confirmed what I already knew. The Covid 19 Rapid test that I paid for came back POSITIVE. No thanks to PIH.

This was my first time visiting this office location and it was a great experience, all the office staff I came into contact with were nice and friendly and made it a quick and efficient experience.

I've experienced improved service here at this location for a while. I would avoid it, due to mostly the front office staff. I have noticed an improvement. Thank you. Other than that, the doctors and everybody is very... very kind and knowledgeable. And I also appreciate the wait time, although I feel it...It's... it's a good visit. Thank you.

Hello, the reason for the lower...rating on some of the questions was that although there weren't very many people in the Urgent Care when I got there, a number of people arrived and because of the importance of their issues, they were seen first. So, there was quite a long wait, but I understand but that happens. The...the provider...the doctor that I finally saw it was, or PA...I'm honestly not sure what she was, but she was...she was just wonderful. So, thank you very much.

I was extremely pleased with my visit to PIH urgent care Whittier. I have never had a bad experience here. I saw Amber Brown and I was extremely satisfied with the care I was given. I has my brother with me who goes to a different facility and he was wondering what it would take for him to go there and see the doctors at PIH. He was highly impressed with the care I received. Thank you PIH urgent care Whittier and Amber Brown.

Yes, I appreciated all the information that they gave me, that I could work on the matter, that I have on going on, kind of, desperate and they helped me, kind of, eased me a little. Thank you very much. I appreciate your service. Bye.

I waited about 15 minutes in the room for Dr. to come in and tell me they have done all the could for me. She literally was in the room with me foe 2 mins. Never checked my breathing or anything. Said I had no fever and my blood pressure was fine. Made me feel like a waste of time and that what I was feeling I just had to deal with it because they exhausted all the medicines they could give me. I was in urgent care 10 days or so before. That doctor told me if it got worse to go back, do I did because it's worse. She did nothing for me. Worst experience ever.

well care for.

Np Brown was amazing. Was very sweet and fun. She explained things well to my 13yr old daughter. Made her feel at ease. She was easy going and super friendly. My daughter felt comfortable with her.

The provider, when I called them on the phone, did not return my phone calls, even though I left many messages.

This was for urgent care so some questions do not apply. Staff & Doctor were great

All in all a quick and polite experience

Busy place but good care and clean

The wait was rather long to be seen but once you n the back things went smoothly

The staff was very helpful and the nurse practitioner doctor was very nice. I felt very comfortable there. And felt they did a very good job. Thank you. Bye. Bye.

All staff professional and polite. Environment clean as well

Amber was amazing, she took her time and was very thorough.