Cathleen Yi Li DO

My recommendation to another would have to be based on my experience AND my friend's insurance.

I have confidence in Dr Li

I mistook the time my appt was at and Dr Li still made time to see me. Very professional and caring doctor. This was a follow up appt. My only complaint is when you call in for same day appointments its difficult to see your doctor. It seems its always a problem. If they dont have a same day appt you have to wait about a week to go in.

This was my first visit with Dr Li's office. Before I could start filling out the paperwork given to me, they already called me into the exam room. More than enough time was spent with Dr Li. Thank you.

Great info and doctor took time to listen to all my needs.

I'm very happy with the advice and treatment that I received.

I really appreciated Dr. Li. She was so thorough and kind and answered my questions and spent time with me that I needed after recovering from a heart attack. I will definitely go back to her. I'm going to switch to her cause I thought she was amazing and I recommend her so highly. Thank you so much.

Good experience but Dr. Li needs to speak louder so she can be heard. I had to keep asking her to repeat herself.

My doctor was very kind respectful and did a excellent job with my care. I would definitely recommend her to my friends and family.

Would it make any difference ?

It was my first visit with Dr Cathleen Li so am not able to give experienced review

Very good at explaining my situation

I guess the only thing I have is when you call the waiting period. They say 5 minutes or so, but it's longer than that. If that can be adjusted, that's great. Thank you.

Based on my experience, I would highly recommend Dr. Li and the staff.

Great staff. Personable doctor . Good experience.

They met all my needs, and we're very curtieous, professional and genuinely concerned about my health and concerns.

Dr. and staff made my visit easy and I felt comfortable and at ease. Easy to talk to dr. and her assistant.

Hard to get appointments

First time meeting with this doctor. She was very friendly as were the staff.

I didn't appreciate that the assistant made the next appointment for me. Felt she seemed upset that it wasn't exactly 3 months from my last appointment. Like it was my fault. Was a little rushed

Dr Li, is very Professional and really pays attention to what I have to say, and always finds a solution for our problems. I have recommended some of my friends to her which I had never done before

1. I really appreciated Dr. Li's encouragement about my loss of weight (even tho very small) and my blood sugar going down. 2. I also really appreciated her responsiveness to my fear of poking myself for blood testing at home and giving me a reasonable alternative of coming in to see her twice a year for A1c testing in the office... That was an alternative that was deeply appreciated by me. And, after the visit I shared her offer with a friend who is also struggling with blood sugar issues, she said her doctor in another city never offered that to her. So I feel pretty lucky having Dr. Li as my Primary Care Physician. 3. I also really appreciated Dr. Li taking out my earwax, and not scolding me for not using Deprox when I knew I was supposed to at home and haven't done it... 4. I am grateful for having a Primary Care Physician like Dr. Li who I see as a helper and advocate for my best health.

It was a great experience. Dr Li was very thorough and she shows that she cares about her patients. I love having her as my physician.

Doctor listen to anything I wanted to talk about

Very nice and respectful

I've seen Dr Li for past 3 years. I wish Dr Li. Would of been a bit more personal able in me as a patient. Perhaps to say how are you and your family? Just taken a bit more time. I felt my visit was so rushed.

Just thanks for all the attention

Not only was the doctor very nice and knowledgeable but the nurse was as well. I am so incredibly happy to have found a local doctor that is so professional!

Cathleen was warm and responded with care when I asked her questions regarding my health issues!

Both Dr. Li and her nurse (name removed) were so helpful. Most of my questions were answered before I could even ask them. They were both caring and took their time to explain everything to me.

doctors need to know more about patient and put more energy and time in visit

Dr. Li was very thorough and took time with my needs. I liked her so much that I'm making her my primary doctor.

excellent Physician

Dr Li's manner is most professional. She took care to explain the most salient observations that concerned me as it is related to my health issues.

everyone was nice at the office and I was in and out quickly

Very happy

My experience with Dr Li was great she listened to me very well she was very thorough and detailed I look forward to continue to see Dr Li as my Primary Doctor and would highly recommend her to anyone Thank You and God Bless You

She's a great doctor

She was excellent in every way

Doctor Li took the time to treat the condition I scheduled the appointment for, but she also took the time to review my medical history and explain the importance of preventive care. As a result, I scheduled a physical and a colonoscopy.

I was seen right away. Nursing assistant was very nice. First time seeing this Dr. - I really felt comfortable with her. Told my daughter to choose her as provider.

You guys are very professional, thanks for everything.

Well, to do my first time with Dr. Catherine, (unreadable) for the necessary time and help me in what I needed, thank you very much.

Really haven't had a chance to say much was my first appointment introduction

Very well.

Dr. Li was very kind compassionate. She was very thorough and I really felt comfortable around her and I'm glad that I found her to be my doctor.

Dr. Li, Was very professional and answered all my concerns. Give me all my referrals I needed. Dr. Li also suggested I get PPSV23 and shingles vaccine. I am 71 and understand the importance of these vaccines. This was my first visit with Dr. Li and I was very impressed with her.

Yes, I'm very happy with Dr. Li she has he she's very compassionate and she has very good bed side manner. I'm very, very happy. I recommended my daughter and now she goes to her and is very happy with her as well so we're all doctors would like her way to go Dr. Li.

Dr Li is great. She's always listening to my concerns and never judgmental. I love this Dr

Dr. Li is always helpful and willing to what I have to say. She cares about how I feel and does what she can to help.

I felt rushed during my session. Follow up info wasn't very clear. I didn't receive a call back from Doctor when I was told I would.

Seemed aloof, not friendly and not welcoming. Not much of a medical history was not obtained and no screening tools were completed. Appointment was over 45min late yet she was done with my visit within 5-7min or so. Might change to a different provider.

Dr. Li should be the standard for family medical providers. She is attentive, engaged, and is always solution-focused. One of the biggest benefits of securing my "big girl job" was being able to reestablish medical care from PIH. The office is superb and clean, the staff is knowledge and friendly, and the office runs in a very timely manner. All of my needs are met through your Whittier office.

Dr. Li is a very pleasant person and tell you what you need to know. This was my first visit with and will be going back.

Hi. I'd just like to share ... I did share with the provider that I wanted to make sure I shared with this ... this survey. When I called to make the appointment for myself and my husband, I had to call a total of 5 times to the call center. I was hung up on three times. I sat on hold for over 45 minutes, one time, over an hour, the second time. And the third time it was about 50 minutes. Each time somebody would pick it up and hang up. So I had to start over. The fourth time, I had to hang up after 42 minutes when it told me that I was the third caller in line. And the last time I finally got a hold of somebody. When I was making my appointment, it took forever. They put me on hold forever after they answered the phone. I was put on hold for an additional half an hour and had to wait for them to find appointments for me and my husband. So it was very frustrating. I wasn't able to reach anybody at the call center on New Year's Eve. I sat

You get... I was treated with respect. I was treated very nice. Everything was really, really good. That's why I picked this doctor and the office is really good.

My experience at the office was great what was not great was the call center. I told her this was for a complete physical . First time going with this Dr. when I arrived they said this was not for a physical but follow up? That was not the reason for my visit. How can it be a follow up if I have never been there. Now I have to reschedule a visit for a physical.

I went for help on a sensitive matter and I felt care and concern. Everyone was kind and friendly, and helped me feel at ease. Thank you so much.

The check in nurse I believe [name removed] was very nice she helped me with my sign in and I was early and they took me in. [name removed] was very helpful.

I liked my visit with Dr. Li and we have a longer scheduled appointment next quarter, I'm looking forward to that opportunity. She is very responsive to the type of care I prefer, I'm glad we happened upon one another. Thank you.

It was a very pleasant experience to meet Dr. Li and I look forward to a long and healthy Dr./patient relationship with her.

Receive very warmly. Would smile and friendly. I was very anxious about my condition. She also gave me a few pointers about about what to do. I found very helpful. Also I was greeted warmly by her staff. After leaving I felt I had the right doctor at the time. Thank you Dr. Li & Staff. Merry Christmas & Happy New Year ?

Dr. Li is great. Listens and is very though.

I have a apoint..I had an appointment with the PA Connie. However, she was not there and I wasn't told you I was after there and I was very impressed and how quick I was able to see a doctor and Dr. Cathleen Li and I really appreciate the staff. Accommodating me to see the doctor as soon as possible. I was there to see it take only about like 10 minutes for me to see Dr. Li and I really appreciate that because I already I couldn't come back later because I had a previous commitment. But thank you very much. Thank you.

Soon as she saw my age and what I have to say, she came up with one answer and that's all she would discuss and would not get any further, when I go there my doctors are very (INAUDIBLE), they're very good and they they give me the opportunity to really talk to them and stuff. And this was not the case.

Dr. Li was very good and helpful.

Dr. Li took my complaints and symptoms seriously and referred me to the specialist right away for my first issue. She also gave me good first steps to take for the second issue while I wait for clearance to begin physical therapy. I feel very validated.

I hope to make Dr Li my Doctor for many many years. Why you ask? Simple, she made me feel like a person, not a patient or a number. She answered all of my questions and concerns, she was approachable, last but not least had a genuine care. When you have a doctor like this on your corner, there is no need to look anywhere else. Thank you Dr Li!

Dr. Cathleen Li is a very good doctor. She is very helpful and listens to her patients.

Dr. Li was very efficient and had a very caring way about herself. She is amazing. Thank you.

I'm a new patient and I had the best experience in this doctors office. Down from scheduling the appointment, the check in and seeing the nurse and doctor. It all was on such a timely manner. I have found my new doctor and office. I just loved it here.

Dr. Cathleen Li is the best I just love her .

My nurse was extremely comforting and caring. I'm not real comfortable going to the doctor but Dr Li is awesome she has a great smile when she walks in the door and she really cares about you. Thank you doctor Li for caring.

Dr.Li is amazing, she's a wonderful doctor she is very professional and respectful. I am very comfortable speaking with her about my health. She is very thorough with her work. Also my nurse on my visit was courteous, kind and professional.

The care that I receive fromDr Li and other physicians at PIH is excellent. I continue to experience troubling experience with the billing department. I was given erroneous information that could effect my health because of their negligence. I am covered by two different health insurances. I was told by one of the staff that I could no longer be seen and that my insurance no longer covered me. I need to make calls to my insurance carrier and it was not true. I believe this kind of service puts PIH in a liable position. If it were not for excellent care received, I would have left. Please correct this.

Thanks for the timely feedback on lab results!

Doctor Li is excellent All staff is great as well.

It was a wonderful experience!

Quick and attentive attitude great services

Great service

I ABSOLUTELY LOVE MY DOCTOR, DR. LI! SHE IS FANTASTIC! VERY KIND, CARING AND CONSIDERATE. SHE EXPLAINS EVERYTHING THOROUGHLY AND KINDLY. THE STAFF HERE IS WONDERFUL TOO!

Very satisfied

Thank you Dr Li for your great care

I love Dr. Cathleen Li , she makes sure you have enough time with her to address any concerns. VERY HAPPY with her and I would strongly recommend her and the front staff. Thank you.

It was pleasant.

Cathleen Li was great! She took time to listen and answer all my questions and concerns. She even came back in the room to answer one lat question I forgot. I would definitely recommend her to all my family and friends.

I felt rushed. I came with a list of things I wanted to discuss and felt like dr. had a quick answer to everything vs actually listening and taking the time to talk through things with me. She didn't address one thing on my list...

Easy process to check in, I didn't wait long at all to be seen