Cathleen Yi Li DO

Dr. Li treated me with great care and respect to all my needs and concerns for my health , she makes you feel Comfortable , and doesn't rush you on your questions about your health, even on speaker phone with my wife who had questions for the Dr. !????

Dr. Li was very understanding.

I was very very pleased with Dr. Li. She was thorough She was compassionate. She just really listen to me and I appreciate it or very much.

Dr. Li is always informative and explains things so they are easy to understand.

office stuff very attentive and doctor explain my options very well

Great experience all around.

Dr. Li did really good. I had a lot of different questions. So her patients and her dedication to wanting to make sure that I got the health care that, I needed was definitely there. She asked me if I questions very well, and I had a lot of them so props to her for silly silly, but she's no answer them anyway, so I really appreciate that. There was one little critique, and it wasn't so much super harsh. But just one thing to keep in mind going into the future. Is there anything that she was saying? She made certainly like statements about certain factsand I don't have she didn't have the I trust her because she's a doctor but there are certain things that she said that I wasn't sure if they were hundred percent accurate accurate because they were facts about his that's his big about an article that she read.

I thought the nurse needed to speak up a little bit louder. He was very ... how should I say, kind of quiet, but ... but he needed to speak louder. I thought the nurse ... I mean my Dr. Li was personable. She listened well, but I did not think my exam was that thorough. I don't know if it was because of covid or ... but I had other physicals before. It was my first time seeing her. Like I said, I did not think the exam was very thorough. Thank you very much. Bye. Bye.

Good information

Dr. Li is a very good doctor who listens to patients and does care about your care.

I loved Dr Li . Was able to give me slot of information

Dr Li was great she really took the time to listen and I felt like she really wanted to help me get to the bottom of my problem. I would definitely recommend her.

This was my first appointment with this provider with Cathleen Li, and I thought she was very, very attentive, very good and was a big help and I would definitely see her again. Thank you.

I can't select her on the PIH portal. Her name or the PIH Whittier offices either. Frustrating.

What I think you gave could improve by having more people answering the phones. It takes like 40 to 30 minutes to get through to make an appointment. Some of the operators are a bit rude. And yeah, but the doctors, so far, that I've seen there have been really good. Just your people that are answering the phones are not very, very good or very polite.

Dr Li is the best, she helping me understand my health issues. I've never had a problem with PIH staff. They have always showed care and respect for me??????

When I check in online I DO NOT like all the ADS at the end..

She was very professionally. I like her. She's very nice to me.

I filled out a mental health questionnaire during the visit... no one even looked at my responses before I left.

I enjoyed my visit.

Dr. Li was so empathetic to me and my situation that I honestly do not feel comfortable going to any other doctor. As a matter of fact, my insurance was cut, and I literally had to pay out of pocket, but it was worth every penny because she is such an amazing doctor.

This was the first time I saw Dr. Li. I felt very comfortable with her.

Courteous, professional and very well to listen to the patient.

She's very attentive and listened to what my concerns were. She understood and had compassion, and I appreciate that and she met my needs. So, I'm thankful for that.

I use PIH Whittwood because of the proximity to my home and physicians and PAs are pretty good. PIH billing for in office visits is a nightmare though, no matter how many chances I give it to improve and after making past complaints, it remains the worst thing about the organization as a medical provider. For example, I am routinely billed for services that don't require a co-pay under my insurance and have been billed for COVID-19 services that should have been free under my insurance. It's a waste of time to try to have billing investigate it, so I just routinely pay and end up getting numerous refund checks from PIH throughout the year. I really wish PIH could get this aspect of their services right, then they would be a top notch provider.

She was on top of everything. Very good Dr.

It was fast & efficient! My doctor was personable & with good bedside manner!

Dr. Li was very helpful and professional with a GREAT BEDSIDE manner !

Dr. Li saw me in a timely manner and I got in Just 2 days after I called for an appointment. And prescribe the medicine I was looking for and gave me the advice. I was wanting. So yeah, she did well, and I'll definitely be back.

After having problems scheduling a return appt, I had to change doctors. Dr. Li was recommendated to me. She verified my health situation and was patient. I hope to have a long relationship with her.

I had a great experience with Dr. Li! She listened to what I had to say without judgement, then did an examination, and gave me the proper medication for my problem. Great experience

Everyone went above and beyond! Makes it worth the extra drive for the level of customer service and professional care.

We felt welcome and valued by this provider. We always enjoy our visits.

Always an enjoyable and informative experience to visit with this provider

My husband will not return to this doctor again. She didn't listen to issue. She had nothing to help them resolve it, and he'll just go back to the doctor, his doctor wasn't available.

Professional and courteous. I feel this doctor will look out for her patients.

The staff is friendly and helpful. The doctor is very knowledgeable.

The only thing that bothered me was when I arrived there were 3 ladies at the desk. One was in the phone with a patient. The others was helping her co worker with her computer. What I didn't like was I wasn't addressed until the issue with the computer was handled!!! I would have been ok if I was greeted and said I'll be right with you. This made me feel like i was being ignored

I think I have a very good experience. Thank you.

Able to make next day appointment. I was Called at time of my appointment, I wasn't left waiting long for the dr.

I'll be glad when we get rid of masks, so people are easier to understand.

I liked my experience with Dr. Cathleen Li so much that I am going to make the change for her to be my primary doctor.

What I don't like is that I have to pay a copayment because they don't make the appointment for physical, even when I ask for a physical

Dr. was much more attentive this time around than in previous visits. I've has some issues in the past where I felt she was too passive and not experienced enough for a complicated patient.

Very well managed office

Dr Li was awesome. Very professional. Listened to my issues. Set me up with needed tests. Was very happy with my new doctor.

Dr Li took her time with me and I never felt she was in a rush. Nice bedside manners

I'm very happy with my doctor.

Dr. Li is a wonderful doctor who listens to concerns and knows what needs to be done right away for patients she is an amazing doctor with lots of knowledge.

1st time here. Very friendly & professional!!! Thanks

She did a good job and supply very helpful information.

Great doctors and staff

Dr. Li always had time for me as a patient explaining my questions and even with good answers to my questions and never in rush, always took the time for any question that I have or anything. So, she was great. Thank you.

I will not be using Dr. Li or the provider anymore.

Cathleen was amazing provider. She got to know me. She did an amazing job to diagnose me and help me walk me through everything very efficiently and explained everything to me. Well it definitely recommend. She's awesome. You guys are doing amazing. Thank you.

Dr. Li was attentive and efficient and listened to everything I had to say. The MA was also very good. Thanks!

Dr. Li was very clear and concise in explaining my situation. She was patient and listened to my needs.

Dr. Li is the best doctor that I have ever had. She is caring and takes the time to go over everything very clearly and precisely.

Very efficient staff and Doctor!

I was a pain to deal with and the staff was so patient and so kind. I eventually calmed down and realized how great and accommodating they were. Best front staff I've probably encountered in all my years

Very professional & caring. Dr has effective communication & great listening skills.

I love Dr. Li, she always listen to my concern and has helped very much with my health issues. VERY HAPPY....

Thank you.

So far I've had no issues with the department they seem to be on it as far as taking care of patients needs.

I always appreciate Dr. Li and the time she's spend and the quality care she gives me. Thank you so much.

The very best in care and customer service

Dr Li was great in all aspects. As was the office staff and nurse. A great experience.

The staff and all the nurses and Dr. Li are all so nice and helpful. Always have a good and helpful visit.

The doctor always answers," I don't know what it is" to every single health problem that I have .

Dr. Li was very professional with me and not only that she was, she's a good listener. So I was very pleased very pleased that she's my doctor. Okay?

Not at this time, thank you anyway.

Pleasant

Dr. Li is a very compassionate, understanding and listening doctor. To your concerns and your health and she's willing to go beyond to get answers. Very appreciated her visit and her time that she spent.

It's always nice to see Dr. Li! She's great!

Dr. Li was really. very informative towards he's very gentle very careful

Very pleasant & attentive.

Everyone was very personable, considering the times we are living in now. Elevator situation was managed nicely (only two at a time) and the staff even came up to receive patients at the elevator.

Dr. Li has always been good to me & takes care of my needs. What I like most is that she called me back right away when there was a problem. Also she spent enough time with me and was not in a rush like some doctors are.

I C Li and her staff very much and am confident in the care she provides. Also I appreciate that the office is clean as well.

my visit was a very good experience

Easy to talk to & understand

I like dr Li she's been the best doctor I've had in a long time. She listens to me, and looks at me when I'm talking to her. She shows she cares about my well being, and tells me like it is. She's a true Doctor.

She was very efficient.

I loved Dr Li. My only issue is getting an appointment in a timely manner.

Very nice attentive doctor

She was great. She spent plenty of time with me. I think she was listening to me. What a difference from my past primary caretaker or whatever. Her name was who absolutely does look like he was bored to death like she couldn't care a less about anything. I had to say this young girl Li was wonderful. I would recommend her to anyone. Thank you.

Doctors are fantastic your office staff fantastic. Your phone system is a nightmare. It is almost impossible to get a call back. I got hung up on multiple times trying to arrange my appointment please fix this. I actually had to call back to let you know a couple days so that I could actually schedule this appointment. Once I got the appointment everything's fine. Your doctor's are great.

I wish I knew that these big pills, I could not swallow and even if I cut them in half and I did not open it at the pharmacy and I was thinking when doctor said I'm going to prescribe your highest dose, I was thinking it's a...it's a, you know, one of those capsules.

Thank you!

Dr Li has always been great at listening to what I have to say. She talks me through things and is very kind and patient with me. I called and told them what was going on and she video messaged me the next day. The video cut out a little in the beginning, but we got through it. I'm very grateful for the quick response and her kindness.

I love Dr. Li she listens and gives you all the time you need

Very please with appointment and with Dr. Li, just didn't like that when I called to make an appointment the wait time to talk to someone about making I was told would be a 28 minute wait or I could leave my number and someone would call me back.

Dr. Li and her staff, they're always very helpful, very friendly they make you feel like you in good hands. I love Dr. Li and yes, I have recommend a few people to her even my daughter she started going with her. So she's a very good doctor, and her staff very good friendly and knowledge and very caring.

Dr Li was very attentive to my needs. No return appointment necessary

Dr. Li is always very personable but always professional.

Very understanding and personable staff. Makes me feel comfortable. Thank you!

Awesome experience.??

I was very pleased and happy with my physician Dr. Li. The service was excellent. The wait was short. Everyone was so courteous and helpful. I would definitely, definitely go back to her and tell all my friends. Thank you very much. Bye. Bye.

Love PIH

The doctor was very attentive and explained everything very well.

Had such a great experience, they were very thoughtful and helpful.

Dr. Li is the best doctor I've ever had. She understands my needs, communicates very well and takes her time to listen to her patients. She is completely thorough, helpful, curious, kind, and very understanding. I actually look forward to seeing her. I also use the portal to send messages to the doctor, who always responds, which gives me support without having to go in for every little thing. I am very satisfied with my care.

Great doctor!

She is a very good doctor

PIH HEALTH has the best physician pool to pick from, so I highly recommend this provider.

Thorough and listens to my concerns.

Dr. Li is great, she always takes enough time to answer my questions and is very respectful.

Great hospital billing department too inflexible

Dr. Li was friendly and caring. the office was clean. the office staff were friendly and efficient. great experience!

Staff friendly. It was nice not to have to wait a long time to see the doctor.

Very nice & knowledgeable.

You can. But it's not necessary

Provider listened to my concerns , she was very respectful, kind, on time, she took her time with me. I was very happy with Dr. Cathleen Li.

Dr Li was very friendly, listened to what I had to say, and showed genuine concern. It was a very pleasant visit.

Kind and honest!

Dr. Li was great, she addressed all my concerns. Her and her staff where all friendly and professional.

excellent phone help

She takes the time to listen.

Very personable and a really good listener who quickly got to the cause of my great discomfort.