Cathleen Li DO | Family Medicine Physician | Whittier, CA | PIH Health
Cathleen Yi Li

Cathleen Yi Li DO

Specialties:

Family Medicine
View Location
4.6 / 5 (based on 624 Reviews) View 122 Comments

Make an Appointment

562.947.1669

Dr. Li chose to go into medicine because she wanted to apply the knowledge she received in medical school to help and educate people in need of medical attention. “I enjoy both the challenges and rewards of patient care,” she explains. “It’s a privilege to be a physician and to participate in people’s lives.” In her spare time, Dr. Li likes to travel, hike and participate in outdoor activities. She enjoys sampling food from different cultures.

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Female

Specialties

Family Medicine

Education

Residency

PIH Health Hospital-Downey

DO

Touro University College of Osteopathic Medicine (Nevada)

Board Certifications

Family Medicine (General Cert)

Video

Accepted Insurance Plans and Physician ID Numbers

  • Aetna - 3017249

  • Anthem Blue Cross (paper/online enrollment) - 0AF454

  • Anthem Blue Cross (Phone Enrollment) - 0001454

  • Blue Shield - 20A144941

  • Blue Shield - 20A144942 Downey

  • Blue Shield 65+ - N/A

  • Blue Shield IPA # - IPA0686GH

  • Health Net - 3368-233586

  • Health Net Senior - 5162-233586

  • United Healthcare - 0006398755 003

Accepted insurance plans are subject to change without notice. Please contact your insurance provider and the doctor's office to verify your coverage.

Patient Reviews

October 04, 2021
I felt rushed. I came with a list of things I wanted to discuss and felt like dr. had a quick answer to everything vs actually listening and taking the time to talk through things with me. She didn't address one thing on my list...
October 04, 2021
Easy process to check in, I didn't wait long at all to be seen
September 29, 2021
Dr. Li and staff are always courteous and professional. I appreciate their attention to customer service.
September 29, 2021
Dr. Li was excellent and she was very professional I would like to contact her because i told her i still had some medication but come to find our i dont
September 17, 2021
I was very happy! I always am when I visit PIH. Doctors and staff are great. Thank you...I appreciate all of you.
September 15, 2021
I had a very difficult experience with one of your doctors that made me feel like I was less than a human being. But this doctor, Dr. Li, it's just incredible. And many of your other doctors are incredible. But there was one that just made me feel extremely uncomfortable. And I did walk out on him. I would never recommend that man. But I would recommend this doctor. She was incredible. Thank you very much. Goodbye.
September 14, 2021
Very positive& friendly Doctor! Listened to my concerns.
September 10, 2021
First time seen - New doctor selected by Insurance. Wait and see was a very pleasant surprise. Loved doctor - I will stay with her moving forward. Good positive energy and informative.
September 08, 2021
Dr. Li treated me with great care and respect to all my needs and concerns for my health , she makes you feel Comfortable , and doesn't rush you on your questions about your health, even on speaker phone with my wife who had questions for the Dr. !????
September 07, 2021
Dr. Li was very understanding.
September 03, 2021
I was very very pleased with Dr. Li. She was thorough She was compassionate. She just really listen to me and I appreciate it or very much.
September 01, 2021
Dr. Li is always informative and explains things so they are easy to understand.
September 01, 2021
office stuff very attentive and doctor explain my options very well
August 31, 2021
Great experience all around.
August 26, 2021
Dr. Li did really good. I had a lot of different questions. So her patients and her dedication to wanting to make sure that I got the health care that, I needed was definitely there. She asked me if I questions very well, and I had a lot of them so props to her for silly silly, but she's no answer them anyway, so I really appreciate that. There was one little critique, and it wasn't so much super harsh. But just one thing to keep in mind going into the future. Is there anything that she was saying? She made certainly like statements about certain factsand I don't have she didn't have the I trust her because she's a doctor but there are certain things that she said that I wasn't sure if they were hundred percent accurate accurate because they were facts about his that's his big about an article that she read.
August 26, 2021
I thought the nurse needed to speak up a little bit louder. He was very ... how should I say, kind of quiet, but ... but he needed to speak louder. I thought the nurse ... I mean my Dr. Li was personable. She listened well, but I did not think my exam was that thorough. I don't know if it was because of covid or ... but I had other physicals before. It was my first time seeing her. Like I said, I did not think the exam was very thorough. Thank you very much. Bye. Bye.
August 25, 2021
Good information
August 25, 2021
Dr. Li is a very good doctor who listens to patients and does care about your care.
August 20, 2021
I loved Dr Li . Was able to give me slot of information
August 19, 2021
Dr Li was great she really took the time to listen and I felt like she really wanted to help me get to the bottom of my problem. I would definitely recommend her.
August 18, 2021
This was my first appointment with this provider with Cathleen Li, and I thought she was very, very attentive, very good and was a big help and I would definitely see her again. Thank you.
August 18, 2021
I can't select her on the PIH portal. Her name or the PIH Whittier offices either. Frustrating.
August 13, 2021
What I think you gave could improve by having more people answering the phones. It takes like 40 to 30 minutes to get through to make an appointment. Some of the operators are a bit rude. And yeah, but the doctors, so far, that I've seen there have been really good. Just your people that are answering the phones are not very, very good or very polite.
August 12, 2021
Dr Li is the best, she helping me understand my health issues. I've never had a problem with PIH staff. They have always showed care and respect for me??????
August 10, 2021
When I check in online I DO NOT like all the ADS at the end..
August 09, 2021
She was very professionally. I like her. She's very nice to me.
August 09, 2021
I filled out a mental health questionnaire during the visit... no one even looked at my responses before I left.
July 29, 2021
I enjoyed my visit.
July 28, 2021
Dr. Li was so empathetic to me and my situation that I honestly do not feel comfortable going to any other doctor. As a matter of fact, my insurance was cut, and I literally had to pay out of pocket, but it was worth every penny because she is such an amazing doctor.
July 28, 2021
This was the first time I saw Dr. Li. I felt very comfortable with her.
July 27, 2021
Courteous, professional and very well to listen to the patient.
July 26, 2021
She's very attentive and listened to what my concerns were. She understood and had compassion, and I appreciate that and she met my needs. So, I'm thankful for that.
July 22, 2021
I use PIH Whittwood because of the proximity to my home and physicians and PAs are pretty good. PIH billing for in office visits is a nightmare though, no matter how many chances I give it to improve and after making past complaints, it remains the worst thing about the organization as a medical provider. For example, I am routinely billed for services that don't require a co-pay under my insurance and have been billed for COVID-19 services that should have been free under my insurance. It's a waste of time to try to have billing investigate it, so I just routinely pay and end up getting numerous refund checks from PIH throughout the year. I really wish PIH could get this aspect of their services right, then they would be a top notch provider.
July 21, 2021
She was on top of everything. Very good Dr.
July 19, 2021
It was fast & efficient! My doctor was personable & with good bedside manner!
July 14, 2021
Dr. Li was very helpful and professional with a GREAT BEDSIDE manner !
July 13, 2021
Dr. Li saw me in a timely manner and I got in Just 2 days after I called for an appointment. And prescribe the medicine I was looking for and gave me the advice. I was wanting. So yeah, she did well, and I'll definitely be back.
July 07, 2021
After having problems scheduling a return appt, I had to change doctors. Dr. Li was recommendated to me. She verified my health situation and was patient. I hope to have a long relationship with her.
July 02, 2021
I had a great experience with Dr. Li! She listened to what I had to say without judgement, then did an examination, and gave me the proper medication for my problem. Great experience
June 29, 2021
Everyone went above and beyond! Makes it worth the extra drive for the level of customer service and professional care.
June 29, 2021
We felt welcome and valued by this provider. We always enjoy our visits.
June 29, 2021
Always an enjoyable and informative experience to visit with this provider
June 23, 2021
My husband will not return to this doctor again. She didn't listen to issue. She had nothing to help them resolve it, and he'll just go back to the doctor, his doctor wasn't available.
June 23, 2021
Professional and courteous. I feel this doctor will look out for her patients.
June 23, 2021
The staff is friendly and helpful. The doctor is very knowledgeable.
June 23, 2021
The only thing that bothered me was when I arrived there were 3 ladies at the desk. One was in the phone with a patient. The others was helping her co worker with her computer. What I didn't like was I wasn't addressed until the issue with the computer was handled!!! I would have been ok if I was greeted and said I'll be right with you. This made me feel like i was being ignored
June 21, 2021
I think I have a very good experience. Thank you.
June 17, 2021
Able to make next day appointment. I was Called at time of my appointment, I wasn't left waiting long for the dr.
June 16, 2021
I'll be glad when we get rid of masks, so people are easier to understand.
June 16, 2021
I liked my experience with Dr. Cathleen Li so much that I am going to make the change for her to be my primary doctor.
June 04, 2021
What I don't like is that I have to pay a copayment because they don't make the appointment for physical, even when I ask for a physical
June 03, 2021
Dr. was much more attentive this time around than in previous visits. I've has some issues in the past where I felt she was too passive and not experienced enough for a complicated patient.
May 25, 2021
Very well managed office
May 18, 2021
Dr Li was awesome. Very professional. Listened to my issues. Set me up with needed tests. Was very happy with my new doctor.
May 17, 2021
Dr Li took her time with me and I never felt she was in a rush. Nice bedside manners
May 11, 2021
I'm very happy with my doctor.
May 11, 2021
Dr. Li is a wonderful doctor who listens to concerns and knows what needs to be done right away for patients she is an amazing doctor with lots of knowledge.
May 11, 2021
1st time here. Very friendly & professional!!! Thanks
May 05, 2021
She did a good job and supply very helpful information.
May 04, 2021
Great doctors and staff
May 03, 2021
Dr. Li always had time for me as a patient explaining my questions and even with good answers to my questions and never in rush, always took the time for any question that I have or anything. So, she was great. Thank you.
April 30, 2021
I will not be using Dr. Li or the provider anymore.
April 16, 2021
Cathleen was amazing provider. She got to know me. She did an amazing job to diagnose me and help me walk me through everything very efficiently and explained everything to me. Well it definitely recommend. She's awesome. You guys are doing amazing. Thank you.
April 15, 2021
Dr. Li was attentive and efficient and listened to everything I had to say. The MA was also very good. Thanks!
April 14, 2021
Dr. Li was very clear and concise in explaining my situation. She was patient and listened to my needs.
April 12, 2021
Dr. Li is the best doctor that I have ever had. She is caring and takes the time to go over everything very clearly and precisely.
April 09, 2021
Very efficient staff and Doctor!
April 09, 2021
I was a pain to deal with and the staff was so patient and so kind. I eventually calmed down and realized how great and accommodating they were. Best front staff I've probably encountered in all my years
April 07, 2021
Very professional & caring. Dr has effective communication & great listening skills.
April 06, 2021
I love Dr. Li, she always listen to my concern and has helped very much with my health issues. VERY HAPPY....
April 02, 2021
Thank you.
March 31, 2021
So far I've had no issues with the department they seem to be on it as far as taking care of patients needs.
March 29, 2021
I always appreciate Dr. Li and the time she's spend and the quality care she gives me. Thank you so much.
March 29, 2021
The very best in care and customer service
March 26, 2021
Dr Li was great in all aspects. As was the office staff and nurse. A great experience.
March 25, 2021
The staff and all the nurses and Dr. Li are all so nice and helpful. Always have a good and helpful visit.
March 25, 2021
The doctor always answers," I don't know what it is" to every single health problem that I have .
March 23, 2021
Dr. Li was very professional with me and not only that she was, she's a good listener. So I was very pleased very pleased that she's my doctor. Okay?
March 23, 2021
Not at this time, thank you anyway.
March 19, 2021
Pleasant
March 18, 2021
Dr. Li is a very compassionate, understanding and listening doctor. To your concerns and your health and she's willing to go beyond to get answers. Very appreciated her visit and her time that she spent.
March 16, 2021
It's always nice to see Dr. Li! She's great!
March 15, 2021
Dr. Li was really. very informative towards he's very gentle very careful
March 15, 2021
Very pleasant & attentive.
March 10, 2021
Everyone was very personable, considering the times we are living in now. Elevator situation was managed nicely (only two at a time) and the staff even came up to receive patients at the elevator.
March 10, 2021
Dr. Li has always been good to me & takes care of my needs. What I like most is that she called me back right away when there was a problem. Also she spent enough time with me and was not in a rush like some doctors are.
March 08, 2021
I C Li and her staff very much and am confident in the care she provides. Also I appreciate that the office is clean as well.
March 08, 2021
my visit was a very good experience
March 05, 2021
Easy to talk to & understand
March 03, 2021
I like dr Li she's been the best doctor I've had in a long time. She listens to me, and looks at me when I'm talking to her. She shows she cares about my well being, and tells me like it is. She's a true Doctor.
March 03, 2021
She was very efficient.
March 02, 2021
I loved Dr Li. My only issue is getting an appointment in a timely manner.
March 02, 2021
Very nice attentive doctor
March 02, 2021
She was great. She spent plenty of time with me. I think she was listening to me. What a difference from my past primary caretaker or whatever. Her name was who absolutely does look like he was bored to death like she couldn't care a less about anything. I had to say this young girl Li was wonderful. I would recommend her to anyone. Thank you.
February 23, 2021
Doctors are fantastic your office staff fantastic. Your phone system is a nightmare. It is almost impossible to get a call back. I got hung up on multiple times trying to arrange my appointment please fix this. I actually had to call back to let you know a couple days so that I could actually schedule this appointment. Once I got the appointment everything's fine. Your doctor's are great.
February 19, 2021
I wish I knew that these big pills, I could not swallow and even if I cut them in half and I did not open it at the pharmacy and I was thinking when doctor said I'm going to prescribe your highest dose, I was thinking it's a...it's a, you know, one of those capsules.
February 19, 2021
Thank you!
February 18, 2021
Dr Li has always been great at listening to what I have to say. She talks me through things and is very kind and patient with me. I called and told them what was going on and she video messaged me the next day. The video cut out a little in the beginning, but we got through it. I'm very grateful for the quick response and her kindness.
February 17, 2021
I love Dr. Li she listens and gives you all the time you need
February 17, 2021
Very please with appointment and with Dr. Li, just didn't like that when I called to make an appointment the wait time to talk to someone about making I was told would be a 28 minute wait or I could leave my number and someone would call me back.
February 12, 2021
Dr. Li and her staff, they're always very helpful, very friendly they make you feel like you in good hands. I love Dr. Li and yes, I have recommend a few people to her even my daughter she started going with her. So she's a very good doctor, and her staff very good friendly and knowledge and very caring.
February 12, 2021
Dr Li was very attentive to my needs. No return appointment necessary
February 12, 2021
Dr. Li is always very personable but always professional.
February 10, 2021
Very understanding and personable staff. Makes me feel comfortable. Thank you!
February 05, 2021
Awesome experience.??
February 03, 2021
I was very pleased and happy with my physician Dr. Li. The service was excellent. The wait was short. Everyone was so courteous and helpful. I would definitely, definitely go back to her and tell all my friends. Thank you very much. Bye. Bye.
January 27, 2021
Love PIH
January 18, 2021
The doctor was very attentive and explained everything very well.
January 11, 2021
Had such a great experience, they were very thoughtful and helpful.
January 08, 2021
Dr. Li is the best doctor I've ever had. She understands my needs, communicates very well and takes her time to listen to her patients. She is completely thorough, helpful, curious, kind, and very understanding. I actually look forward to seeing her. I also use the portal to send messages to the doctor, who always responds, which gives me support without having to go in for every little thing. I am very satisfied with my care.
December 21, 2020
Great doctor!
December 17, 2020
She is a very good doctor
December 14, 2020
PIH HEALTH has the best physician pool to pick from, so I highly recommend this provider.
December 11, 2020
Thorough and listens to my concerns.
December 10, 2020
Dr. Li is great, she always takes enough time to answer my questions and is very respectful.
December 04, 2020
Great hospital billing department too inflexible
November 23, 2020
Dr. Li was friendly and caring. the office was clean. the office staff were friendly and efficient. great experience!
November 12, 2020
Staff friendly. It was nice not to have to wait a long time to see the doctor.
October 30, 2020
Very nice & knowledgeable.
October 28, 2020
You can. But it's not necessary
October 27, 2020
Provider listened to my concerns , she was very respectful, kind, on time, she took her time with me. I was very happy with Dr. Cathleen Li.
October 26, 2020
Dr Li was very friendly, listened to what I had to say, and showed genuine concern. It was a very pleasant visit.
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