Chester C. Cheng OD

Dr. Cheng is very professional, very compassionate and very patient and thorough.

Dr. Chester Cheng is a wonderful, wonderful physician. He is outstanding. I can't say enough good things about him. Five-star. I'd recommend them to anybody and everybody. You guys are so lucky at PIH to have him as on one of your faculty. Thank you very much and I recommend him highly to everybody and anybody. Take care.

I think the people were very nice, very courteous and they seemed to be connected to the way you were feeling. So I thought this was a great experience. Thank you.

All of the doctors and staff at this office have given me great treatment, and I would highly recommend them to anyone.

Very polite staff, doctor explains everything carefully.

good treatment

Just want to say thank you for the doctor. He was very patient in listening to all my concerns. Again, great service. Thank you.

Always a pleasant experience at this particular office. Friendly staff and physicians.

Friendly staff. Made appointment same day very efficient Dr Cheng was very informative and kind.

The medical staff was very kind and courteous very professional treated me like a family member. The doctor's were very knowledgeable and explained what was wrong with my eyes. The doctor's were also very kind and courteous and in my opinion the best that PIH has to offer. All at the eye care center have earned my respect may God bless them all.

Thank you. I was very, very satisfied with the service that I got from, from our doctor there. Thank you very, very much. But we were, I was very satisfied with your service. Have a nice evening.

The doctor was very attentive, very humble, courteous. Just wonderful 10 out of 10. I'm so happy he's my doctor. Thank you.

I'd like to say that Dr. Chester Cheng is a very knowledgeable ophthalmologist and I would recommend him to all my family and friends. I really liked his professionalism and I am so glad that he is my MD.

I'm sorry and on the previous question. I press one by accident. It should have been four where he was extremely good and I listen or I forgot what it is, but I accidentally hit the wrong button.

Always friendly staff and on schedule

He was very thorough.

Everyone at this office was very attentive and helpful with any questions I had. The doctor was also very attentive and thorough and answered any questions that I had. He went over everything in great detail which I really appreciated. Very impressive.

Great experience. Provider very thorough and knowledgeable.

To whom it may concern, great and professional DR. Most respect and great manners. I changed my care from the Whittier office to the la habra. Got way better care and respect. That's what manners in this day and age. (PHI removed)

Very happy with all of the service at the eye doctor

Hi, Dr. Cheng is very kind and cordial and efficient doctor. I appreciate him as my doctor. I think the girls in the front office speak a little too loud. They should soften their tone a little bit, but it's a great office and you know, and I appreciate them being there for me. Alright. Thank you. Bye.

The doctor and the entire staff are very caring and show great professionalism.

Hello, I think I answered the first two questions wrong. Overall, it was a great experience. Thank you.

All went well.

Dr. cheng and his full staff made the experience pleasant and fast. They are a great team.

PIH Eye Center has caring and professional staff. Everyone makes you feel important and well cared for. Knowledge and well informed.

Dr. Cheng was very nice. He listened to our issues, and answered them, and provided remedies. And asked to see us back. And we would recommend him again. And see him again. Thank you.

I liked the doctor. He was very cheerful, very attentive and he listened to me. Thank you. Have a good day.

Dr. Cheng was able to address all concerns to my satisfaction.

dr was very friendly,polite and informative. Good visit !!

This office, both doctors and staff, is very efficient and friendly.

This is my first time using this provider. I'm very pleased with the comprehensive care and services I received. My wife has decided to change her provider to this office also.

Everything was perfect.

I was very happy with the staff and the Dr. Cheng. I would recommend him highly and I'm very happy with staff.

Yes. My name is (PHI removed), and I'm just really blessed, and impressed with all the people that work there at the PIH Eye Dr office. Again, thank you. Bye.

Even though we were late with the appointment, they were very, very nice and accommodating us as soon as possible.

Dr C Cheng is one if the best Doctors I see. He is always very professional and I learn new things about my eyes every time I see him. He's a great educator! Thanks

Dr. Cheng is an exceptional doctor and I look forward to coming to him and I trust him and I'm looking forward to the future. Thank you.

Appreciate to the friendly, polite service from the moment I walked in till I left. Dr. Cheng was so kind, knowledgeable, explained everything and spent time with me to answer all my questions.. Could not have had a better experience, would highly recommend!!!

Being there at PIH Optima logical Center. I think that's the term on Whittier Boulevard. I almost feel as though I've been with a group of very caring, very capable friends. It's a lovely, lovely at Mr. So much that I don't mind if I have to wait for a little while, but it was a very little while Dr. Cheng is as far as I can see, a perfect gentleman and a very trustworthy professional. So I and the products that they offer, in terms of your eye care, are numerous if there's always a choice of frames for my glasses. I am very happy with this facility in its personnel. Thank you. And thank you, PIH.

Dr. Cheng was amazing. He is always amazing. He is always consistent with his care, with his professionalism, with the way he educates me on my vision and is thorough with the treatment that I need, my current status, and I recommend him to everyone, I am... I am just so thrilled that he is my provider, and PIH should be very proud that he is... he is working with their organization. Thank you so much.

He always goes above and beyond to explain things. Dr Cheng is very smart and kind!

Very professional and friendly staff. Dr. Cheng is great.

Dr. Cheng and his staff are very courteous and professional. They explained the eye exam in details.

I have complete confidence in Dr. Cheng, OD. He spent the necessary time and effort to address my optical needs. He meticulously listened to all my questions and concerns, and provided easily to understand answers to all my issues. I would not hesitate to recommend him or his office staff to all my family, friends and neighbors.

The staff was very courteous and I was very satisfied with my visit.

Dr Cheng and staff are very professional and courteous.

I found Dr. Cheng to be very professional AND friendly and I felt he was genuinely interested in my health.

THANK YOU!

Dr, Cheng is a great guy! So thorough

I just think how you can improve is to combine services so that we can just come on a One, Stop Shop and get the field the vision test done 1st and then get the eyes dilated and so we don't have to come back so often because it's hard working and trying to have multiple appointments where it could all be done at 1 time. Okay, okay.

from start to finish, everyone was so professional.

Office staff and nurses always polite and welcoming with smile.office always nice and clean. Doctors are knowledgeable. I give them 5 stars ??

top line on all fronts- exceptional doctor staff and level of service provided

The doctor was great, the assistant in the back office great, the front office some of them maybe little less rude.

I had an excellent experience with Dr. Cheng and his staff. Dr. Cheng addressed all my concerns. I have already recommended him to others. Thank you, Dr. Cheng!

Staff was very friendly and the people that cared for me listened well and provided me with excellent care.

Dr. Cheng is a very good doctor, very patient, very understanding and he listened to me so good, and he helped me out so much, that I always happy to go back to him, because I have the first time I met him, I really cared for him and he was very caring and this mean in and very good. She's a very good doctor. And yes, I am very happy with him, and I tell my family and my friends, that he's a good doctor. And all the people there in the office to are very nice. So I'm happy with my medical eye doctor group. Thank you.

Very happy with the provider.

I was extremely pleased with Dr. Cheng, after checking my eyes he was able to have a diagnosis of my eye problems and explained the reasons in a way I could understand.

Appointments are fine too, thanks.

Made me feel very comfortable. Answered all my questions. Definitely looking for he gave me the right answer for my future medical... problems.

Appointment was 3:00 and did not called till 3:30. I understand very busy.

Everyone, including the dr. are absolutely professional and kind.

The doctor was very thorough. He was friendly. He was a very good listener. Asked me if I had any questions when above board just explaining things to me and helping me out some questions. So I would definitely recommending. I was very, very pleased. Thank you.

The PIH is Eye Clinic on Whittier Boulevard and I believe that's the La Habra is absolutely excellent. Their care has been very good for me and as they have all taking their time and expertise to help me out in some actually difficult situations because I have macular degeneration and actually, that clinic is the one that discovered it. Within 2 weeks of may possibly losing my central vision. So I owe a great deal to that clinic and those that work there and Dr. Cheng particularly had a huge part in that. So thank you very much. PIH and Dr. Cheng. Thank you.

It was seamless and very much comfortable visit. Very much appreciated and thankful for the

I am very pleased with all of the staff at this location. They were very friendly and prompt.

Dr. Cheng is an outstanding physician, and I am so happy that he is my physician.

Very kind attentive doctor.

Staff was professional, friendly and the service was excellent

Very thorough exam. Results were explained in detail.

explain all and very polite. Thanks a lot.

I didn't feel bad. They were respecting my questions regarding my billing, my insurance. I don't think they had mentioned to me that I needed to pay my copay right there without seeing the claim and what my insurance has would reimburse. So that part, I didn't find very pleasant. So you need to improve on the office staff and the doctor was fine, Dr. Cheng was a really good. I appreciate his services and he was very patient, even though it was, I came for an 8:30 appointment, but I don't think I saw him until after almost 9 o'clock. So anyway, thank you.

It is very professional kind and patient.

The doctor's office worked me in to the schedule. With an attitude of urgency to get it in and get it done for for my PCP and myself. I really do like Dr. Cheng . I felt very comfortable with him. He attended all of my needs set up an appointment. For the 18th to recheck me. And explained everything fully. I will definitely keep him as my ophthalmologist. Thank you very much.

Very thorough exam, clear explanations, friendly, efficient office staff.

I was a good exam, and I got the results that I needed for new glasses.

He was an amazing doctor. I got in in less than 24 hours for making the appointment. I had an emergency and he was so patient with me, took the time answered, all my questions. And from a scale from 1 to 10 I would give him a 20. Thank you.

Among the Best

I am satisfied with the work that the doctor with me would be very attentive both as one and as the staff and also as the doctor and thank you, I am answering what I feel that it was, so see you later.

Dr... my visit with Dr. Cheng was a 10, all the way through. I didn't listen to all of your prompts in the beginning. He should have had 4s all the way through. Not twos and threes. I apologize. I just didn't listen to the prompts, Dr. Cheng is amazing. I always have a great experience when I see him. I think he's a great doctor, especially when I use him in tandem with Dr. Dudeja, which I have seen Dudeja on Monday and Cheng on Thursday. So I would have to say he's excellent, and I apologize for not listening to the prompts. Bye.

Provider was very kind and explained my condition thoroughly so I could understand. His use of models to explain was also very helpful.

I liked the way he told me just lot of damage and the back of the eye. He gave me a warning that I should take a vitamin I have recommended by the doctor every day twice a day. And he stressed on it. And that made me feel how important it was. And how much care he takes for the damage of the back of the... eye, which has macular degeneration. So I liked that concern he had. Thank you. Bye.

Great staff. Definitely will be back!!!

I want to commend the doctor he was extremely patient and answered all my questions very well put me at ease and left no doubt in my mind as to any part of the care or what had been done. I would highly recommend him. He's very professional and an asset to your business. Thank you.

AMAZING MD! STAFF IS FANTASTIC!!!

No ways to improve. Very good doctor. Excellent doctor. Liked him. Very intelligent. Very smart. Good man. I recommend him to anybody. Thank you very much.

I feel comfortable with Dr. Cheng and the care he gives.

All went well

It was a great experience to meet with the doctor. He explained everything To me. He checked my eyes, both of them I had done, and he was very very very nice. I really liked him. I would Tell my relatives about doctor. That he was a great physician. And I enjoyed the team, that PH has on, the eye care center. Thank you.

I was not upset by the fact that scheduling a first visit took longer than I anticipated. First visits usually take longer. I was impressed by the time Dr. Cheng spent with me and the care he took in getting to know my eyes and my eye health.

Always fast, always courteous and detailed.

I was definitely satisfied with the professional care I received.

The doctor was kind and respectful and friendly. He was knowledgeable and reassuring. The office is well organized. A good experience.

Excellent doctor and very friendly office staff.

It was a very professional and knowledgeable experience.

Love the time Dr took to explain everything to me

Mr...Dr. Cheng was very thorough, with regards to the exam of my eyes, and just to let you know as...just to correct, my first response should be 4, and not 1. Thank you.

The front desk was very organized and very, very kind to everybody and Dr. Cheng is just an amazing doctor, he explained, everything, so that I understand and he listens to my questions. He answers all my questions and he's just an amazing doctor. I really appreciate the way he looked after my eyes the whole office is, is really, really good. I just, I would recommend her,I have recommended many people to your office and to see Dr.Cheng.

Everyone was very nice, from the minute I walked in for my appointment until I left, I would recommend this office to family and friends

Amazing a very thorough exam and a great experience

But he seemed to me to be a person that if he pays a lot of attention I liked it, I liked the way he listens I liked what he sent me, I did like it quite a lot quite a lot or very average, I could tell you.

This doctor was so nice. I really felt he was concerned and was very thorough. I would definitely go back to this doctor.

Excellent customer service at front desk, Dr. Cheng is highly knowledgeable and thorough, he genuinely cares about his clients

The whole staff was very friendly and helpful.

My appointment wasn't all that great when it came down to ordering glasses. I felt like I was being ripped off... and it resulted in me having to ask for my money back and cancel my order.

The Doctor showed a lot of respect and attention to my questions and [name removed] from this office gave us excellent attention and is concerned that the patients feel comfortable, my daughter also attended this office and liked the attention of the doctor and [name removed]

Dr. Chang was wonderful. I had my (INAUDIBLE) and I was able to be seen right away. He was just so amazing. He explained everything to me in detail, and I left the office feeling a sense of relief, and I'm looking forward to seeing him again. Mr. Dr. Chang is definitely an asset to PIH and I was lucky enough to see him. Thanks. Bye. Bye.

Dr. Chester Cheng was very helpful and answered all my questions. The office staff was very professional including Alexis who answered the phone and directed me to the right address. Thank you. [PHI removed]

I'm hard of hearing and I loved how he communicated with me by typing his questions and comments to me by typing on his monitor. There was no misunderstanding On my part during the visit because of this great idea of his. I really enjoyed my visit with him.

Dr. Chen is a very pleasant.

Clean office. Enjoyed my experience.

With retiring, I was afraid that changing from my VSP ins plan that the change would be difficult for me. Now I wonder why I worried. While at this appt I needed to choose new frames for glasses. In that area I was also given total attention, complete courtesy, and never rushed.

The doctor and the doctor's staff treated fantastic they were all very professional and courteous to me I would recommend this doctor to my friends and family. It's sometimes hard to find doctors that care about there patience. I look forward to my next visit.

Nice people!

Fr. Cheng was helpful with the information answering my questions.

Yes, good morning. My name is [PHI removed], and the only thing that I see is that this facility, and I've gone to a lot of the PA's outreach facilities, is the parking. I'm 80 years old, and there's hardly any parking. I had to go into the parking lot, and out about 4 times before I finally found a parking space, and even at that, there's nowhere in the area where you could park on the street or a building next door that offers deals, and that's the only thing that I'm wondering, if I can go back to that facility. I'm right now just contemplating whether I should just change to PIH there at the hospital. That's the only thing that is wrong with your facility. Everyone there is so wonderful, but the parking is horrendous, and when

I was completely satisfied with all the doctors and staff at this facility. Everyone was very kind, knowledgeable, and helpful.

Was good overall

Excellent