Chester C. Cheng OD

All staff were friendly, helpful, and professional and Dr. Cheng is an excellent doctor- my husband and I have seen him for a few years now.

I was very pleased w/my care.

Good exam with good explanation of my issues

Office staff was very professional, very helpful and very timely. Office is clean, and well managed and Dr. Cheng is just outstanding. He is very warm, friendly explains everything thoroughly and just an all together fantastic doctor. I really appreciated my visit. Thank you.

Everything went well.

Dr. Cheng was very patient and thorough with examining my eyes. Did not rush between slides or optic variations. Gave me a chance to narrow down on a new prescription.

Dr. Cheng was very courteous and professional and took the time to discuss my medical concerns with me. He went above and beyond explaining the exam step by step. Doctors like this are very much appreciated.

Very efficient friendly staff

I would like to see a wider assortment of lensewear to choose fom.

The doctor was very good. I have a lot of confidence in him.

Everyone was very professional and caring.

Very thorough; felt complete confidence and assurance.

Dr Cheng and his staff were all very professional and caring. This was my first visit and I was very satisfied with my experience at this office.

It was my first to this eye clinic. The doctor and staff were courteous, professional and will return in the future. Thank you Dr. Cheng

Dr Cheng is knowledgeable and approachable. I felt very confident that I received the best possible care.

I can with confidence recommend this office for ophthalmology needs. I told my husband about the care I received at this office and he decided to make an appointment here.

I appreciate the doctor that served me, but I don't appreciate having to take up my time making reports back. So, if you want to send me something online, I'll try to do it there. But please don't call me to take my time. I'm a very busy busy person. Thank you very much. Bye.

I honestly can't think of a single thing. They are all doing a great job and I don't say that often or lightly because I am usually hard to please.

I appreciated Dr. Cheng's openness to my questions and he was never in a hurry.

Everything about my visit to Dr. Cheng was excellent. A very intelligent and caring ophthalmologist! And a great office staff.

As always my experience was excellent!

Yes, my experience at the PIH eyecare was fantastic. The doctor this week was great, the examination and the doctor that did the surgery. I had both eyes done in a month apart. That man was fantastic. Really took his time to explain everything before what was going to happen before the surgery and after the surgery and when I had a problem, after the first eye, he recommended some eye drops in fact gave me a sample and my eyes couldn't be better. So, they're both very good. The staff is wonderful. Thank you very much.

Everyone was courteous, knowledgeable and efficient!

It was what I expected.

The whole office was great.

As always, PIH physicians are the best.

I was very pleased with the Doctor and staff.

Dr. Cheng was absolutely wonderful. He was professional yet very friendly and welcoming yet very informative. It was a pleasure meeting Dr. Cheng and blessed to have him as my provider.

Dr. Cheng and the staff are totally awesome. I always genuinely enjoy my visits. Also, because I have an astigmatism and an irregular cornea, I am not easy to fit with the right prescription. My dad was an O.D., so I understand that it's both a science and an art. But after years of "not quite right," I started seeing Dr. Cheng, and I've had wonderful luck. Kudos to this office--and especially to Dr. Cheng.

Dr. Cheng is great! He is personable, explain things thoroughly, and always takes his time with patients. I will continue to visit PIH Eye Center as long as Dr. Cheng works there!

The Best Doctor

Excellent!!!

I love going there. It's nice and everything. They treat you with respect and everything. Thank you. Bye bye.

VERY PROFOSSIONAL AND COURTEOUS

I was seen within a few hours of appointment. I was concerned about my vision. I was not able to see my general doctor but I was very pleased with Dr. Cheng.

Dr. Cheng and all the staff I encountered were very courteous, polite and attentive. Dr. Cheng is very professional and I am so glad I was given an app at his office.

Everyone was kind and helpful.

Dr. Cheng is a consummate professional and is an accommodating provider.

Great staff . No problem.

Staff and doctor were very helpful and courteous.

My visit was very good. The doctor was very helpful, very kind, took care to answer all my questions. I'm, I am very, very pleased with him and I would recommend him. Highly, thank you.

Very happy with PIH Health Care in general. The Eyecare Center has been very professional and considerate.

Office staff was friendly and professional. Dr. Cheng is great!

VERY PLEASED, SO FAR! WAS GLAD I WENT THERE. NOT ONLY DID MY DOCTOR ADVISE ME TO GO THERE, A FRIEND ALSO DID AND I JUST RECOMMENDED HIM TO ANOTHER FRIEND.

The staff are professional and helpful. They always greet you with a smile.

Hi there, Dr. Cheng is probably one of the best eye doctor's. I've been too many in the last two years,because I've a detached retina. I had him from the beginning, he is so considerate and kind, thoughtful to bring you at ease for all the upcoming procedures.He's just the best one out there.

I was very impressed with Dr. Cheng. Very professional and knowledgeable.

Such a great and informative doctor.

Very informative and a great listener.

Doctor is very knowledgeable and great communicator. Highly repected.

I had a sty in my eye. I got an appointment real quick. I've been before. I work at PH. I'm an RN. But I went to La Habra, pH Eyecare by my house. Very convenient. They're very nice. While I was getting my eye examined, the girls cleaned and tightened all my glasses. And the doctor was nice enough to give me a sample of the sty medicine so I didn't have to go fill a prescription. And appreciate everybody. Great service. Thank you.

Great staff

I felt very good about my visit with Doctor Cheng. He was helpful and informative.

Dr Cheng is one of the rare ones! Not only does he listen to his patients but you can see genuine concern for me when he explains any questions I may have and educates me on any of my conditions. What a pleasure it is to have such a genuine caregiver and I'm so very fortunate to have him as my eye doctor! Thank you for having such a wonderful doctor on your staff!

Dr Chester Cheng is the best eye doctor I've seen and I've been wearing glasses for 55 yrs. I'm a newly diagnosed diabetic and He explains how important it is to keep your blood sugar in control to keep your eyes healthy. And how important it is to see him if I notice any changes in my eye sight or any concerns I may have.

EXCELLENT, ESPECIALLY SINCE THIS WAS AN EMERGENCY TO ME.

Not very pleased with the selection on frames or the "covid" method of trying them on to see how they look. I will buy and select my glasses elsewhere!

The staff that I dealt with was very pleasant.

It was very Covid safe and welcoming!

Nice and Friendly throughout my entire experience.

I arrived at the La Mirada office and the receptionist called the La Habra office to let them know the situation and they had me come right over. I was told there may be a wait but was seen within 5 minutes and given super treatment from everyone.

Dr cheng is very Patient with his patients (me) explains everything and want to follow up , everything clean following COVID-19 guidelines.

The visit was a last link to my Catarac surgery. Highest compliments to Drs. And Staff.

Everyone is so pleasant

Wonderful staff

Doctor

Everyone at PIH network is highly professional with loads of client service skills!

Even though I could have seen a different ophthalmologist earlier I waited for Dr. Cheng , a 4 week difference.

Dr. Cheng was excellent. I would recommend him to all of my family members. Thank you.

Everything was very excellent, the nurses, the doctor, and everything was very good service. Very happy and very grateful and yes I can recommend people who need it. Okay, thank you, and see you later, bye.

I had an excellent experience. The doctor and staff were patient and caring as usual.

Everything went well. Everybody I had connection with went well, except that one of your workers in the office, was on the personal phone call for 10 minutes. Which could have continued, working, and calling patients, moving the work. People, other people didn't have to wait so long. Receptionist, I should say the ones that that call you and get register you or where you make your payment.

Very professional

Very happy with his work. He is going to be using props about my eye and what I need to do, and he schedule an appointment with the specialist and right away explained that they are specialist and what I have in my eye he can't help me because he's not a specialist in that area, which is very nice that he's that he sent me with a specialist. I'm very happy to be his patient. Very kind man, very patient, very polite and respectful. Thank you.

Great care

Very clean exam rooms, waiting area and front desk area. Very nice and helpful staff

Doctor addressed all my needs, made me feel comfortable and let me ask any questions and was very thorough. I definitely would recommend him.

I was very satisfied with my 1st visit to this office Dr Cheng was very good to explain things to me and everyone in the office were very nice thank you!

Cost of new lenses a little pricey but getting a better deal elsewhere is more inconvenient. Otherwise good office visit.

My husband and I are very happy with the care and services that were provided. Dr. Cheng was very personable, efficient and professional. More than any other eye care professional we have ever experienced he gives you lots of information and explains it so you can understand it! He is great!

The Doctor is a great listener and cares about his patients. He is terrific.

I was reinformed of my situation and the issue of my problem and best care that I need. I was very satisfied.

Very professional, I was very impressed by the Doctor and his staff. They also didn't try to upsell me for new Glasses which I very much appreciated.

They are very excellent, the help, the attention they gave, I liked it, and I would recommend it to anyone, not only with the family, to any person.

She was thoughtful and caring an he listened to everything I said.

The best

Dr. Cheng was very nice. He explained my eye health very well. I would highly recommend him to friends and family.

Love his bed side manner. So nice.

Good Experience!!!

This doctor understands professionalism and delivering not only the best care to his patients but the best message as well. He truly delivers service.

I liked that he was very courteous and listened to me about my concerns. He explained everything to me in a way that I was able to understand.

I was most impressed with the ability to get an appointment within 3 hours of giving a call the staff was great the place is clean I actually recommended my mother to start seeing this particular doctor.

Pleasant, friendly doctor

I was very pleased with the Doctor and the staff, they were both professional and friendly.

It was a nice experience. Front desk person was very helpful and Dr. Cheng took the time to answer all my questions in a way that I could understand.

Great doctor, great staff!

Chester is such a nice n friendly doctor. Showing me examples to my questions n explaining completely. You can tell he truly cares about his patients.

THE EXAMINATION WAS VERY THOROUGH.

Dr Cheng and his staff were very professional and organized. Dr Cheng was very good at explaining to me what he discovered about my eye health.

He's very good. I recommend the doctor. Thank you very much. Thank you for your service.

He went beyond the call of duty. I have rarely met such a helpful person.

I am planning to move to Dr.Cheng's care.

excellent experience. Dr. Cheng was thorough and took the time to explain everything i needed to know. very much appreciated that.

Thank you for your patience with my mom

Always a fast, smooth visit. Doctors and staff are courteous and very friendly.

Your providers are wonderful. Before I signed up for PIH Medicare advantage United healthcare I was lead to believe drugs were free and I got new glasses. Possibly I heard from others that I know have that plan and I only assumed. Not complaining, you're 10 times better than my old plan with Kiser, just want to let you know. Free frame - not glasses. No copay for prescriptions not drugs.

Very pleasant physician, knowledgeable and provided quality and safe care during pandemic.

The staff and the doctor were awesome so friendly and fast service answered all my concerns and questions i definitely will recommend this doctor and office to anybody that is in need of eye care...

Not only was the doctor that just excellent in their communication. The nursing staff was excellent in and how they treated me, they were very personable but professional. I really appreciated it.

I was very happy with Dr. Cheng and his attentiveness to my optical needs. I'm glad that I made the switch to PIH,where I've entrusted all of my other medical needs for the past 5 1/2 years. In a time when it's difficult to find personalized care, I can't say enough about how happy I am with PIH. Thank you!

Provider's staff needs training on listening to its patient's and understanding the patients medical needs.

Dr. Chester Cheng is by far on of the best doctors I or my husband have ever had. Excellent doctor, he treats with such respect and explains in a way I wish all doctors would explain things. His 1 in our book.

Happy with my new eye care

As mentioned he was very very thorough and I wish to see more of him on my future appointments.

No comments at this time. All was good

I would refer Dr Cheng to my family, clients and friends.

Best Optometrist I have seen!!! He is very knowledgeable, kind, compassionate, active listener and a truly genuine human being. Dr Cheng is one of a kind!

The whole staff was truly respectful and competent. Really, really nice people. Sanitary surroundings, current technology.

That if they need a great caring optometrist I would send them straight to Dr Cheng

Dr. Cheng is very thorough and caring. I felt at ease and in good hands during my visit.

yes

To continue with same values

Excellent Doctor and always with a very good attitude!!!

If you need an excellent Ophthalmologist I would definitely recommend Dr. Cheng at Eye Care Center Whittier.

GREAT AND FRIENDLY.

Great Opthomology

Exceptional staff and I would definitely come back here for eye care.

The doctor did a great job once he saw me, but it took over an hour to be seen even though my situation was urgent.

hes an awesome dr.

Staff is attentive and engaging.

It was my first time visiting this Eye Center I was a little nervous because of the unknown and Dr.Cheng nurse was so helpful Also Dr. cheng was very nice & helpful

The doctors are great!

Join a medical plan who admits P.I.H.They are very professional and courteous with great Doctors and staff. Myself and my family are very pleased with the great care and attention from everybody that works for this great organization, Thank you.

Excellent experience, on time, respected, answered questions and and provided helpful information.

I was treated with the utmost care & consideration. All questions & concerns answered clearly & thoroughly.

Very friendly and make patient at ease.

Very efficient

very good service and very good price with good selection for glasses.

Listens, provides easy to understand information, friendly.