Connie D. Montes PA

I always request Connie Montes because she is always provided me with professional service, and a genuine interest in my problems. And I saw we answered all questions I have.

Dr Montes was great. It was my first time seeing her. I did wait in the room for about an hour

Connie was very thorough and knowledgeable. I've been having trouble finding a good provider who I can trust and feel comfortable with.

She was professional yet personable, made me comfortable with my concerns. She offered ideas and help for my pain.

Connie is an amazing PA! I've been seeing her for years.

Dr. Montes is the best. We really appreciate her. Thank you very much.

[names removed] were amazing!!

First off I was I told I had no insurance until 2022 which was wrong and I had to contact my insurance to call the office. Then it took an hour after my appointment time to see the Dr.

Good staff

I was very pleased that I was able to get a same-day appointment for my back pain. The PA I visited was kind and answered my questions. The nurse that checked me in was AWESOME! What a fantastic personality! Made me feel really at ease.

Friendly

Hi, the doctor was supposed to call me the next day with my lab results, and I haven't gotten a phone call yet. Thank you.

Appointment was on time. The doctor was concerned about my illness

PA Montes might be the best healthcare professional I have interacted with at PIH. I appreciated her kindness and thoroughness.

Connie Montes was awesome! This was the first time meeting her and she was so warm and nice and genuine helpful. I am so happy to have scheduled my appointment with her

When I went down stairs to get lab work done it took way to long just to complete the check in process and get me to the back.

Connie is and has always been wonderful. Very caring and compassionate and I very much value her and appreciate her being there for me when I need it. Connie you are fantastic and an angel!

i think there is a definite let down and disconnect between the clinician and many office people who seemingly do not possess the desire to understand the profession they serve. i read the PIH 'core statement/duty statement' and i think personally you fall short. Connie Montes though made the experience much better.

I was is [PHI removed] is your horror patient? And she left. What was the concern to Connie Montes she listened. She was great. She got me the lab work and the CT scan, I needed. And now has gotten me to a specialist that I'm going to need to see. So she was great, and I will continue with her, and I've already recommended her to my best friends.

P.A. Montes was extremely caring and professional. She provided me with care information and also referred me for a mammogram. I would be extremely happy to see Mrs. Montes in any future appointment.

So the provider was very knowledgeable and helpful overall. However, what should have been a 10 minute visit ended up being 2 hours and 10 minutes. 2 hours and 10 minutes. Pretty crazy. Mostly waiting...I have an actual appointment 2 hours and 10 minutes. I lost time from work, and most of the time I was just sitting there, either in the examination room, or in the waiting room...with not a whole lot going on. 2 hours and 10 minutes, remember that.

Dr. Connie Montes has been our family doctor for more tha 10 years now, and she is always very caring and professional when it comes to medical advice.

The PA was courteous, thorough and pleasant. I actually prefer her over my pcp!

i tried to update my name but My Passport Card was not accepted (that is a Federal Document) they said you need My CA Driver License updated instead

The only reason why I marked a 9 on if she seen me on time is because the office was short staffed but she did apologize which I loved

This was the first time I met Dr. C. Montes. I felt very relaxed even though I was in slight pain and had anxiety. I became calm when we talked. Everything went smoothly. Her staff also were pleasant and helpful. Very happy I chose Dr Montes. She gave me some helpful information on my condition. That I didn't know. Thank You Dr Montes feeling so much better.

Bad days, we all have them. My waiting time was longer than usual. This provider took time to listen to me; however, when they repeated back to me what I had just said it was incorrect. It took a while to get on the same page and ultimately I'm not sure if we did. They double checked with my regular physician on what to prescribe which was appreciated. Overall, the provider was very nice, just not the one for me.

I understand that there are some staff problems. But I was 2 hours, on the time my appointment was scheduled until I got out of there, and when I was seen, I was seen for about I think 3 minutes or maybe 5, and I just felt like there was no connection between me and this new doctor. I'm not going to go back to her. I'm going to find another one that's on staff there cause I was with Dr. Isihara, who is absolutely fabulous and has left PIH, but I'm hoping that my next experienced there will be better. Thank you. Bye.

Hi, the last question. You asked me about the thing. I'm sorry. I guess I hit... I try to hit the 10, but I have... I don't have a one of those fancy phones. I have a flip phone. So I was trying to put the 10 and instead a 0 came up. So that was a wrong answer. But anyways, yes Connie has always been very good to me and everything. I've had her for a number of years before she became PIH. Or you guys became PIH. So my family's use PIH since 1950 so that hospital. So anyway, our family has been happy with it. So, thank you.

Provider was nice just didn't feel like I was assessed appropriately on certain matters

I felt assured that I was well taken cared of with all my needs

Yes, they were very nice. They made me laugh. So it was a good visit. So, thank you, and I appreciate the nurse and the doctor. So, thank you.

Services were great but the wait time was too long considering I was in a lot of pain.