David Kuan Chen

David Kuan Chen MD

Specialties:

Otolaryngology
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4.7 / 5 (based on 616 Reviews) View 145 Comments

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562.789.5456

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Dr. Chen had a fascination with medicine early on in his childhood, as both his father and grandfather were family doctors. “I have always known that I would go into medicine since I was in kindergarten. I saw firsthand how my father and grandfather’s work impacted the lives of those in our community on a daily basis” states Dr. Chen. “I enjoy the ability to improve my patients' lives by allowing them to hear, breathe and speak better. I am fortunate to specialize in a field where tangible results can make a difference in the patient’s daily life.” Outside of work, Dr. Chen has a fascination with food and says people are often surprised by how much he can eat. His favorite restaurants are Korean BBQs and Seafood Buffets. With such a great appreciation for food, comes a responsibility to remain active. He loves hiking, cross-country running, combat workouts, kayaking and biking to name a few. Dr. Chen loves the outdoors and appreciates all that mother-nature has to offer.

Office Information

Hospital/Group Affiliation

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Otolaryngology

Additional Languages

  • Chinese
  • Mandarin
  • Spanish
  • Taiwanese

Education

Medical School

University of California School of Medicine (San Diego)

Residency

University of Tennessee Medical Center (Memphis)

Fellowship

University of Tennessee Medical Center (Memphis)

Board Certifications

  • Otolaryngology

Video

Patient Reviews

June 29, 2026
Very professional
June 24, 2026
Too much time waiting in office before doctor see me
June 23, 2026
My next visit has to wait due to imaging which seems to schedule a month out. Would love to see improvements with imaging schedules at PIH.
June 23, 2026
This was my first visit to Dr. Chen at this Whittier clinic. His punctuality and the courtesy of his staff were excellent. He was fully dedicated to my problem and explained everything thoroughly. I am very grateful and hope my condition continues to improve. Thank you so much, Dr. Chen.
June 11, 2026
Yes, it was timely and friendly. I was definitely pleased with the visit and will return again. Thank you.
June 11, 2026
I went because my nose was bleeding occasionally, but after what she did to me, two hours after arriving home I started bleeding heavily and couldn't stop it until I put in paper plugs.
June 03, 2026
To improve, you should stop charging $5 to see a doctor.
June 02, 2026
Paperwork geared for people that couldn't understand and needed assistance to do everything
June 01, 2026
Excellent.
May 29, 2026
It's always a pleasure to see Dr. Chen; he's always so kind, friendly, and attentive, very respectful and professional. I would definitely recommend him to any family member.
May 26, 2026
Very courteous and spoke Spanish to my dad, grateful.
May 22, 2026
Yes, I believe that Dr. Chen is one of the best. I've been going to him for several years and I like his work. I like his attitude. I like everything about him and I would recommend him to everybody.
May 22, 2026
Staff over the phone was rude. I forgot to get a school note for my sons visit and I called to ask if there was anyway via email or text that I could get it sent to me and the office staff just said no we don't do that here. Every other office I been to they've done it so I don't get why they wouldn't.
May 22, 2026
Our family has been migrating from PIH to Providence because of the continued computer breeches and isolated incidences that make it difficult to trust PIH let alone get an appointment. HOWEVER, Dr. David Chen is the rare breed. He accommodates early appointments, he's never been late, he takes the time with the patient and has a great bedside manner. It's going to take a long time to convince me that PIH is top notch once again but with doctors like him I'll keep my ears peeled to hear how PIH is healing business practices.
May 21, 2026
I was quite satisfied with Dr Chen and the staff. Dr Chen was polite, attentive and very knowledgeable
May 21, 2026
I am very grateful for your professionalism with your patients. Thank you.
May 21, 2026
Doctor was very patient and knowledgeable.
May 15, 2026
Telling me if I am even a minute late I won't be seen is very unreasonable in my opinion. I wasn't late to my appointment. So for them to stress the point repeatedly that I can't be late to a hearing test even 1 minute is offensive. I will not be getting it done with this office.
May 15, 2026
I live close to another office but this office has better appointment availability. Staff and doctor were great. The provider videos were good. Fun to meet my doctor before my appointment.
May 11, 2026
Dr. Chen was excellent and very nice to me. Very nice personality. Thank you.
May 11, 2026
Everyone was very professional and courteous!
May 08, 2026
I had an awesome experience
May 06, 2026
Doc was very helpful and straightforward.
May 05, 2026
Dr. Chen was professional, courteous, attentive, spoke very, I'm trying to think of the word. He just was very knowledgeable about my situation in regards to my dediated septum and I felt very comfortable in his presence. I just was very happy with the experience and staff was on point. Thank you to PIH staff.
May 04, 2026
Dr. Chen was very responsive and gave me information about new medical advice about how to repair my nose and gave me information that was very helpful, of which I very much appreciated and looking forward to my next appointment. Thank you.
May 04, 2026
Quick to get through review of my past history, determine diagnosis and recommend follow up treatment.
April 30, 2026
I was so surprised at the doctor's willingness to sit and listen to all that I had to share and he asked questions and was very helpful.
April 24, 2026
Stop charging for parking. It's not fair that people have to pay for parking just to go to the doctor's office. There's a lot of people that don't have money to pay for parking when they go to see the doctor, especially new patients that go see the provider and don't know that there's a fee to pay for parking.
April 22, 2026
I was so thankful for the Dr and staff to fit me in at a appointment.
April 20, 2026
All the staff were very professional and friendly.
April 16, 2026
Dr. Chen was very kind, professional, and spoke my language, as did the nursing staff. The service was excellent. I highly recommend it.
April 10, 2026
I wish I could get an appointment quicker with any of the PIH doctors. Other than that, the Dr. Chen visit was excellent. It just takes too long to get into any doctor's appointment. A month out is too long.
April 09, 2026
Very professional
April 07, 2026
Going to visit Dr. David Chen at his office is always a very thorough and detailed and friendly experience. His staff and himself are very professional but at the same time very understanding and friendly. I hope that he doesn't retire soon because we have been going to him for so long and respect him so much.
April 06, 2026
Dr just didn't lend much time with me
April 03, 2026
He was a very, very, very great doctor. He explained to us very, very detailed. Thank you very much.
April 03, 2026
Great service. Thank you so much.
March 27, 2026
Dr. Chen and his office staff were extremely friendly, helpful, got me in to a timely manner, explained my condition well, reassured me, and used all their expertise to get me better. I'm extremely happy with my experience. I would definitely recommend friends and family to go see Dr. Chen and his office staff. Thank you.
March 27, 2026
On time schedule
March 26, 2026
I had a great experience with all the staff. I waited just a couple of minutes to see Dr Chen. He is an excellent doctor and I have recommended him to my family and friends.
March 26, 2026
Not really sure why I needed the appointment (update from ultrasound) since my results were uploaded to the portal and the doctor just read them out loud and compared them with my previous results which I had already done. The actual appointment was only 5 minutes. I waited longer than the actual appointment.
March 25, 2026
Thank you.
March 19, 2026
David Chen was very good and he listened to me and helped me and he helped me manage my pain, which meant a lot to me. And I look forward to our next visit. Thanks. Bye.
March 19, 2026
The doctor is very professional.
March 10, 2026
Parking was the WORST it has EVER been!!!! It is clear that there is more parking for employees than there are for patients around the Wells/Putnam building. Most of the Reserved and assigned parking across Putnam from the building were NOT being used while patients had to search for parking. I ended up to aisles into the Hospital parking behind the very limited patient parking on the Whittier Blvd. side of Putnam. I come in every 3 months and December required some searching but not as BAD as this time. Suggestion: get rid of the assigned permit parking and provide the approximate number of Reserved spaces needed on any given day. This would open up spaces for patients since not every employee is working every day. Feel free to call if you want to discuss. I screen calls when I am home so if caller ID does not reveal who is calling, I wait to hear the message that is being left and then I pickup the call.
March 10, 2026
Long 1 hour wait in the patient room. The doctor seems to be rushing and felt like very cursory exam.
March 09, 2026
I loved how the doctor listened to my concerns and was very sensitive and proactive in responding to my needs by referring me to another specialist who may be able to help. Also, I loved his sense of humor!
March 09, 2026
completely satisfied with the doctor. However, the 30+ day wait for the appointment was not satisfactory!
March 03, 2026
I was very happy with the doctor. They took care of me. He was amazing. He explained everything very patient wonderful personality and I will gladly see him again with any problems with my throat. Thank you for recommended him to me. I will keep them always present if I need anything else, and the staff was awesome.
March 03, 2026
Just that I was very satisfied for being my first time seeing this doctor. He sure paid attention of what I had to say, and he explained to me everything very clearly.
March 02, 2026
Dr. David Chen was a pleasant surprise. He listened carefully, examined my ear for dried blood, and carefully removed it. His touch was deft and sure. Good to have a doctor who is quick, careful, and definitely quietly competent.
March 02, 2026
I was very pleased with how quickly and efficiently and knowledgeable, thorough the doctor was with my condition. He went ahead and explained the different listening patterns that I needed to work on and how to address them, including some allergies medications, provided me with guidance on what to do to improve allergies to improve my hearing and sinuses. So yes, I would definitely recommend this facility to other patients.
March 02, 2026
Quick and easy.
March 02, 2026
Great!!
February 27, 2026
Your audiology department is extremely busy, and it took over a month to get an appointment to see an E.N.T. specialist for removal of wax in my ears which was necessary before I could be fitted with hearing aids. I live in Downey and wanted to go to a specialist closer to home, but an appointment was not available until June. Dr. Chen was extremely nice, listened to my concerns, and quickly and painlessly removed the wax.
February 27, 2026
The staff & the doctor were awesome thank you!
February 26, 2026
Dr. David Chen has been an excellent health care provider.
February 26, 2026
To improve, you need to examine the patient thoroughly and give them a little more time. Thank you.
February 25, 2026
Dr. Chen is very professional and polite and has a happy demeanor. He is easy to understand in his explanations. He cleaned out my ears with no pain whatsoever. This was my first visit with Dr. Chen and I know I'm in good hands with him now and am looking forward to years with him in the future! Thank you Dr. Chen fir your excellent service!
February 24, 2026
Very courteous, and friendly
February 24, 2026
Oh, Dr. Chen doesn't have to improve. He's very nice, very polite. He listens to you and I would recommend him to anybody. He's very nice.
February 23, 2026
I had a very good experience with the doctor. I drove two hours to see him. It was a great visit. I would go back again. I would refer my family to him. I think he was great. He had people skills, very professional, and I'm very happy with him. Thank you.
February 13, 2026
Dr. And staff were courteous very helpful. I felt that they cared
February 12, 2026
Front desk people, the nurse, and even the doctor, they were very professional, very nice, very friendly. It was an awesome experience.
February 12, 2026
My experience was surgical. Dr. Chen and all hospital staff were kind, caring and respectful to myself and family.
February 11, 2026
very good experrience
February 11, 2026
Overall it was an excellent expierence and I was treated with respect by the entire office.
February 06, 2026
The only problem I have is when I try to make an appointment, it's always a month out. It'd be nice if it was two weeks out. Thanks.
February 05, 2026
Excellent service and medical care, excellent legal proceedings. The doctor was very attentive and kind enough to take the time to explain everything I needed to know. Congratulations on your service. Thank you.
February 05, 2026
They called us in right at 4pm which was our appointment time. This really impressed me. The Dr explained everything very well. Was patient and provided us with a good action plan. Outstanding service!!!
February 05, 2026
He listens
February 02, 2026
The doctor is a very good person, very attentive, and a very good professional. The offices are very nice, the staff is great, and I'm delighted with him. I highly recommend him, and I even told my general practitioner that he's a very good doctor. Thank you.
January 29, 2026
Well, mainly my main complaint is my appointment was at 2 o'clock and the doctor walked in at 2:54 to see me. That, you know, no apologies, no, you know, just, I just consider that total disrespect. You know, my time's important too. I sat out there for 54 minutes waiting for him and to come in and not say, hey, I'm sorry, we're backed up, I can understand that, but you know, not saying nothing, that don't get it.
January 29, 2026
Dr. Chen is respectful and listens carefully and does his very best to be as proactive as possible, and treat and resolve the issue. I'm grateful for him. I hope he goes onto help people many more years.
January 27, 2026
Dr. Chen was very attentive to my paperwork, funny and understanding to my persistent dizziness.
January 19, 2026
Dr Chen is very good and takes the time to listen and explains in a way that makes feel heard and cared for.
January 16, 2026
The doctor's evaluation of my issue was quite thorough, and he explained it fully to me with pertinent test results to show me that he had used in reaching his conclusions. He also examined me to be thorough and make sure everything was consistent. I had a very enlightening discussion with him, which really helped me understand the issue sufficiently. I was very glad I had this appointment, and if the issue should arise again, I would get an appointment to see him again to make sure it was dealt with properly.
January 15, 2026
professional
January 14, 2026
Dr Chen was very thorough and helped me understand what is happening with my health concerns.
January 14, 2026
He was very polite honest and good at what he does & my son likes him and that's all that count
January 13, 2026
Dr. Chen is always professional and kind.
January 13, 2026
I lost my hearing since 12/25. I already saw 2 md urgent care and my MD who gave us a referral. My husband called to make an appointment and the first available was 2/15.my husband was uncomfortable having to wait until mid February since I was unable to hear. The receptionist understood and got me in the next day . I found out I had fluid in my ears thank god or I could have more serious issues with my ears 10 plus for the receptionist
January 07, 2026
Dr Chen is a true pleasure to deal with. Extremely helpful and very much at ease. I would recommend him enthusiastically to anyone.
January 05, 2026
Dr. David Chen ENT provided me with excellent service concerning my issue.
January 05, 2026
Very good service.
December 29, 2025
Was seen at scheduled time. Doctor was very nice and fixed the problem quickly.
December 23, 2025
Yes, the lady at the front desk who was helping everyone check in was wonderful. I had to wait probably 45 minutes to see the doctor, so I was able to listen to her with all the patients, and she was wonderful. This was my first time meeting Dr. Chen, and he was great, too. He helped me so much, and within a couple of days, I feel so much better right before the holidays, and he was a true blessing. So thank you.
December 23, 2025
Dr. Chen listened to my concerns and we discussed options. He explained the benefits and precautions clearly. I definitely will seal out Dr. Chen for any future issues.
December 19, 2025
Front desk (name removed) is very nice, professional and helpful.
December 16, 2025
Dr. Chen was extremely thorough.
December 16, 2025
GREAT PERSONAL & SERVICE
December 15, 2025
I was in and out within the parking time zone. 30 minutes or less.
December 11, 2025
Long story short, I would like to thank Dr. Chen for pushing up my wait time to see him. Appointments for all my needs are always months out. That's too bad.
December 11, 2025
Doctor and Medical Assistant were very kind
December 10, 2025
He did really good listening to me I would go back to him on my next appointment
December 09, 2025
Dr.Chen is very nice and take care of my kids.
December 09, 2025
Dr Chen was very considerate, pleasant, Explained my concerns in depth, And had a sense of humor... DR CHEN IS HUMAN & DOWN TO EARTH!
December 08, 2025
I'd like to add my visit went well and provider did his best to listen to my concerns. Provided a follow up action unfortunately the next availability is inconvenient with my schedule and insurance coverage. Seems PIH is lacking in the area of appointment availabilities. All departments are exhausted and it takes months to get appointments. This is very difficult to for us the patients needing medical help. Truly wish PIH made efforts to close this gap and fix the issue across all sites or hire more professionals doctors.
December 05, 2025
The doctor was running late but we were notified by 2 assistants. Doctor Chen is a great person and Doctor!!! Explains as he goes, what he is doing and what causes the situation.
December 04, 2025
Dr. Chen is a kind and caring physician.
December 03, 2025
I'm so glad I got to see Dr. Chen. He is very warm and friendly. He made me feel safe.
December 02, 2025
It was a good experience with both the office staff and Dr. David Chen. Only problems was after visiting urgent care for a severe earache, it took 2 months to get an appointment for a follow up.
December 01, 2025
I like the doctor so much that I actually pay out of pocket once my service provider switched. I've been seeing him for maybe two or three years now, but it's great over there.
December 01, 2025
Continue the great work
November 25, 2025
Yes, Dr. Chen was referred to me by Dr. (name removed) and he said he was a very nice guy. First meeting, he said, no, I'm not, but no. He is definitely a very nice person, very nice doctor, very professional. Excellent, excellent manners in treating his patients, patients in listening and answering my questions. So yes, very, very good. He's a keeper. I hope that PIH will keep him. Thank you very much. Bye.
November 17, 2025
Hello, as I have said with all of the PIA doctors, they're excellent, but I wouldn't 100% recommend them because I have trouble making an appointment and getting in. So with adding additional patients, it's even going to be worse. So that is a concern. And basically, that's my only opinion. It's so hard to get an appointment for being seen in a timely manner. I have been waiting for one allergy doctor for almost going on three months for an appointment. And that, I think, is ridiculous. That's my only comment. Thank you. Bye.
October 29, 2025
Oh, he was really good. I really trust him and I will recommend to all of the people that I know. Thank you so much.
October 28, 2025
Excellent physician. Very kind
October 28, 2025
Only , that my appointment was for 2:20 and I was see about 3
October 24, 2025
Long wait times with no explanation. If there's going to be a 10-30 min delay, inform the patient of this. I cannot fathom why it's okay for provider to run this far behind, but if a patient does, they have to reschedule.
October 23, 2025
Despite the internet being down and the staff having to do work around, they were able to jump in and knew what the process was without scoping a beat. They explained the issues and temporary solution to patients so effectively. Great service and great care!
October 17, 2025
All good!
October 15, 2025
Was pleased with treatment, assessment and advice from Dr Chen. Would go see him again should occasion is needed
October 13, 2025
I was grateful that he instructed staff to schedule my hearing test for the first available time. Thank you.
October 08, 2025
It took a long time to see Dr Chen, but he is super nice and knowledgeable.
October 07, 2025
Dr. Chen is very nice.
October 07, 2025
consistent excellence and care throughout
October 06, 2025
Yes, the waiting period to see the doctor was over an hour, which I think is a bit much. Maybe we should schedule people differently, I don't know.
October 03, 2025
Great doctor, frustrating that took 2 months to be seen.
September 30, 2025
outside of the long wait, Dr. was amazing along with the staff.
September 29, 2025
The office was very welcoming and the doctor was very patient and listened to my situation. I felt very at ease and I felt like he was really helping me with my situation. Thank you.
September 29, 2025
My primary care doctor sent an order to give me a hearing test and the doctor did not. He kept me waiting then looked in my ear for a minute and that was my whole visit. Waste of time.
September 25, 2025
Great service! Love Dr s straight forward approach!
September 25, 2025
I'm thankful PIH has this location in Montebello and Dr David Chen is here part time. It's easy to schedule an appointment, everyone is courteous and professional and I always receive excellent care from Dr. Chen.
September 19, 2025
The doctor was incredible, highly competent, compassionate, very knowledgeable, and answered all of our questions thoroughly and professionally. We are delighted to have been able to see him. He is an excellent, caring, and compassionate doctor. Thank you so much.
September 19, 2025
Excellent and knowledgeable. Explained everything clearly and answered all my questions with the utmost respect
September 18, 2025
no comment
September 11, 2025
I was in need of an immediate appointment but it took six weeks in order to get an appointment. I think that's kind of a shame because when you're really feeling ill from vertigo, sooner is better than later. Dr. David Chen is very knowledgeable and when I did finally see him, he had some, good things to say and explain to me, but just trying to get an appointment was ridiculous. So if he's that busy, then seriously, I need to reconsider getting another EMT. Thank you. Bye-bye.
September 10, 2025
I was lucky to get in through a cancellation. Otherwise, the wait would have been a month for an appointment.
September 09, 2025
The parking grace period really needs to be lengthened to 60 minutes. The Doctor's office wants us there 15 minutes before the appointment time. This visit I was taken to the exam room 9 minutes after my appointment. The doctor did arrive about 4 minutes later. As you can see the 30 miutes parking grace time is worthless. PLEASE extend it or start validating parking for patients.
September 04, 2025
Dr.Chen is always nice and polite he has a very good attitude though out my visit
August 29, 2025
If you want a doctor who listen to you this is him
August 29, 2025
Dr. Chen was very pleasant and listened to my concerns.
August 28, 2025
I had an outstanding balance from when pih had downtime in Decemeber. I was unaware as had not recieved a bill yet. I had my receipt emailed and noticed a charge for $55.00. My copay is $35.00. I called business services who informed me I had an outstanding balance from December downtime. I have no issue paying but NEVER should have been charged for it without being informed first. I was pretty upset your staff would charge me more then the $35.00 that they said my copay was when I handed over my debit card. I should have been told I had a previous balance and I should have been sent a statement for the December visit which I would gladly pay. I was very upset to be charged more then the copay without my knowledge.
August 21, 2025
This is my first time seeing Dr. Chen and I really appreciate him being thorough and spending the time with me answering my questions and I'm looking forward to how we can help solve my issues.
August 20, 2025
The doctor that I saw that day was very sorrow. I passed on his business card to a family member that was having issues with her ear.
August 14, 2025
Dr. Chen is very clear and thorough. He listens to what you would say and very detail oriented. He also answers all of your questions patiently.
August 13, 2025
Dr. Chen was very thorough in his consultation and ordered additional diagnostic testing before a decision regarding surgery.
August 07, 2025
I was very well looked after, and my wife was treated very kindly. They treated her extremely well. They are friendly and made my appointments on time. They were on time, and by the time I arrived, I was already ready. He gave me plenty of time to talk with him. I'm very happy. I'm very happy with the service I receive.
August 01, 2025
Friendly good listener made me beable to relax and listen to what he had to say great first time visit
July 23, 2025
I was so grateful to Dr Chen for seeing us. It went so smoothly. Thank you!
July 23, 2025
I just wish it didn't take more than a month to get an appointment
July 23, 2025
The only problem I have with any provider, it takes two months to get an appointment with them because I called for an appointment and they didn't have anything for two months, but I still went. Other than that, everything was great. Thank you.
July 17, 2025
The only thing that I have to say is that either Dr. Chen could not diagnose what I have. And that's nothing against him, but it's just disappointing. The only thing he could do is cut out the growth that doesn't heal. It would make my mouth even smaller. So I am going to go see my dermatologist and see what she has to say. But I like Dr. Chen very much. He was approachable. He was casual. He was honest. And I would go back to him definitely.
July 15, 2025
He is a good listener, explains so you understand
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