Giovanni H. Greaves MD

I saw the provider on time and satisfied with my interactions. I forgot to bring my sunglasses with me to protect from the sun. I was able to borrow the disposable sunglasses. Thanks.

Very kind and professional, I highly recommend them.

First time being seen by Dr Greaves Very kind, and worked slowly with patient

I was in the waiting room and there was another guy there with the same first name. My appointment was earlier so when they called my name I went but it was for the other person. You may want to call people by their last name.

The Doctor and staff are courteous and polite and they explain well about your issue and highly recommend them to my families and friends

Staff courteous

All was good and helpful.

Thank you very much, everything was great.

Everyone I dealt with was extremely helpful, considerate and competent.

All the staff are excellent, I'm very delighted!

Everything was perfect.

Even though I was reluctant to use new medications, Dr. Greaves was very patient. He explained things to me and made me feel comfortable. And now I'm so happy because the result was so much better. Thank you, Dr. Greaves.

All worked out Great.

The assistant, (name removed), was very good at her job. The doctor was outstanding and explains things well.

Dr Greaves and Testing Tec Tinke where both Excellent . The office staff were all extremely helpful at the front desk.

Everything was excellent. They have plenty of staff who attend to you. The doctor was very kind and explained my eye condition, and I'm happy. I hope to see him again. Thank you.

Dr. Greaves was a easy to talk to and he answered my questions without haste. And he made sure to explain what he wants to follow up for the next appointment. He was very nice.

I called the office said I was worried something wrong with my eye, was told he didn't have any openings for a month, found an app. For me at Pres. eye clinic got the wrong diagnosis, so waited until my regular check up with Dr Greaves, and then told what the problem was

Dr. Greaves is an excellent ophthalmologist. He is very thorough in his examination and takes great care in suggesting appropriate medications if needed. The service is always excellent, I am always seen in a timely manner.

I had a very good experience and I would recommend my family, anybody that I know to this doctor.

Getting an appointment in a reasonable time is horrible. I had to wait for an appt. Approximately 2 1/2 months.

Dr Greaves is a new doctor for me after my ophthalmologist that was my doctor for many years retired. Change is hard when you're older, but I am pleased with my new doctor.

Everyone there were very professional and very nice and I felt very confortable

He always does a great job

Very kind and polite. Very thorough and very good at informing me of what is going on with my health. Highly recommend.

I really feel very comfortable every body show respect Compassion thank you for everything

The doctor was knowledgeable of my problem and history. i will follow through with his suggestions. Staff was friendly and helpful.

The Doctor and staff are excellent!

Great service

Excellent

Dr. Greaves has always been kind, polite and attentive. The young lady that assisted me prior to seeing the doctor was fabulous. She was peppie, talkative which helped me relax before seeing the dr.

Dr. Greaves is a great doctor who explains things in layman's terms. I trust him with my vision.

Very happy to have seen this doctor

The staff can't keep an appointment schedule up to date. I came in for an appointment that was scheduled six months earlier. I verified the appointment the day before coming in. When I showed up for the appointment, the staff said the doctor is on vacation.

Everything worked like clockwork. For each person I saw, I didn't have to wait more than a few minutes.

Very helpful and happy to help.

Everyone at the office, from the front desk, to the doctor's assistants, to Doctor Greaves himself treated me with extreme care and respect. All was excellent with my visit and it's much appreciated!

Thank you PIH for taking care for your patients.

After my eye testing I waited approximately 20 min just to see the DR. I had work right after the appointment so I asked when the DR would see me. The lady at the front desk checked with the DR and he saw me right away after that.

Professional and courteous above and beyond

Thank you very much

Dr Greaves has the greatest patience and gentle voice. He makes you feel calm, relaxed and taken care of. His thoughtfulness and attentiveness towards the elderly patients he sees is very much appreciated.

Dr. Greaves is very calm and understanding. I truly appreciate that

I felt Dr. Greaves was able to answer my questions, reassure me and let me know my results in a timely manner. I was a bit anxious during my appointment and he was able to calm my nerves while provide me with a thorough appointment.

Im disabled my appointment was at 4pm I called prior to my appointment and asked if ones I get there if they would take long to see me, they said no I told the because of my disabilities I can't stand or sit for long periods of time. Appointment was a 4pm I was seen at 4:45 pm

Staff very helpful

It is IMPOSSIBLE to get an appointment in a timely manner!!!! I explained my vision was soooo bad I was having a hard time seeing when I drive, read, try to use my phone, trying to see Rx medications, etc. It took over 6 weeks to be seen. After I saw the doctor it will take another 8 WEEKS to get my procedure done. I think it is absolutely ridiculous that I can not get this necessary procedure done any sooner???? I am not sure what is going on with PIH but I am getting ready to change my health care providers to another network that can see me without having to wait months to be seen, I am so frustrated with PIH in general! I don't see joining a patient feedback is helping. I've been with PIH forever and the things that are changing is not for the better!

He listened to all I had to say he was very understanding and very patient.

I pressed the wrong key for how I was treated by the office people and I was treated very nicely by them. So I would give them a four.

Yes, the doctor was extremely polite, well-mannered, took his time to explain everything. I was very impressed also with the receptionist staff. In fact, everybody was extremely polite, well-mannered, and made you feel really comfortable.

Excellent provider Dr.Greaves.

It improved my health.

Everyone from the Register window to the operating room and in between were Professional, kind, happy and I'm so grateful to you all. This was actually my 3rd visit, for different procedures, and they were all such great experiences for me. Thank you all so much! Sincerely, (PHI removed).

I would like to say more definitely answers to him, but this is the first time that I saw him and I'm just barely getting to know him. That's all I have to say.

Dr. Greaves and the PIH staff are great.

Good Service

I like the Whittier eye clinic much more than the La Mirada office. It is smaller and I was seen promptly without waiting in a large crowded waiting room. Dr. Greaves listened to my suggestions and made appropriate changes to my care. I'm so glad that my next eye injection is scheduled for the Whittier eye clinic with Dr. Greaves hopefully getting insurance permission for the new drug.

Dr Greaves is outstanding and I appreciate his thoroughness.

I'm so happy, I received excellent care. The doctor was very attentive, as were the assistants, everyone was perfect. I'm so glad. Thank you so much.

The staff is friendly, professional and very helpful. They are also patient with us seniors. They are very kind. Dr Greaves is also very professional, friendly and helpful. He even explained what veggies I should be eating. I would totally recommend this office to people with eye issues or concerns.

Dr. Giovanni is an excellent doctor and I trust him and he's always so polite and listens very carefully what you have to say and asks you questions. I like him very much. Thank you.

Excellent service.

Dr. Greaves is a wonderful doctor. He is very knowledgeable and thorough in his exams and has a caring attitude toward his patients.

Dr. Greaves is a very knowledgeable and honest, wonderful, nice doctor. He did my eye surgery and now he has to go back and straighten up an extra cataract or something. We looked it up on Google and he said I was correct. So I'm not looking forward to surgery or laser surgery or whatever, but he's a very good guy and he knows what he's doing and I appreciate him. Thank you.

He needs to speak louder. His voice is so low I have trouble hearing him

Very nice ?

Their service was very professional. Thank you so much for having the best.

Thank you for your help with this matter. Much appreciation.

Very satisfied

I am always called in in a timely manner.

Dr Greaves is one of the nicest doctors I have seen. I was nervous but felt very comfortable with him. He was so nice and efficient and explained everything well. Just wonderful ! The assistant who did my eye tests before seeing Dr Greaves was also wonderful!

I think this doctor is very, very professional. I think I got all the service he could possibly give me and I feel very, very competent with him, 100%. Thank you.

Thorough and very good bedside manner. Nurse assistant, (name removed), was very good as well!

Dr. Greaves, the nurses and team are wonderful. Service was fast too. I appreciated that. Thank you so much.

My eye doctor is fantastic. He's so polite and so gentle. I really enjoy going to him and look forward to seeing him. Thank you.

Excellent physician. Dr. Greaves

We had to reschedule this appt at the La Habra office due to the elevators being down at the La Mirada Office. We showed up for an appt at the La Mirada office and the elevators were down. We use canes and are unable to climb 3 floors up the stairs. We were told the one elevator had been down for 3 months. It is very inconvenient for your patients.

Finally found a dr that listens to my concerns and actually took the time to explain his findings and advice.. Definitely a refreshing change from my previous dr who didn't seem to care or listen just nothing! I'm hoping ? this new dr brings new hope for my vision needs.

Dr. Giovanni Greaves was excellent. He went out of his way to ease my mom's exam (she is 97, and in a wheelchair). In order to examine her with the ophthalmology equipment, he adjusted to her examination instead of her needing to get out of her wheelchair. He was very patient with her. I highly recommend him.

I DID A PRE-CHECK IN....SO EASY IN AND OUT ONCE I WAS THERE FOR MY CHECK UP...THX PIH...

They treated me very well. Thank you so much.

Staff, very friendly and attentive at all times. Great customer service.

Very courteous treatment by everyone.

Dr Greaves is polite, soft spoken and and gentle. His demeanor calms me and I am able to simply breathe through a difficult procedure which is over before I have time to stress. I pray that as long as I need injections in my eye he is there to administer them to me! ??I am very grateful for Dr Greaves care.

My doctor is excellent, very courteous and professional.

This doctor is wonderful and is keeping my eyes healthy

The Doctor was very, very thorough! And a really nice personality. Made me feel completely at ease.

Hi, I just, everything's very, very good with the provider. The only thing is I don't like the techs administering part of the medication or starting the procedures to save time. I only, I don't think it's right for the technicians to do that. Thank you.

Dr. Greaves is a great doctor. He's very knowledgeable and caring.

I had a very good visit with Dr Greaves. I checked in. Shortly I was taken to have my eyes dilated and testing. Soon I was seen by Dr Greaves. He went over all my results. I had no significant changes. I am to return in one year for another evaluation. It was a very good visit with Dr. Greaves as always.

Yes, very happy with the visit that we had with Dr. Greaves and his staff. We appreciate it greatly. To all of you there, we love you all very much. Have a happy Thanksgiving, a happy Christmas, happy new year, and we'll see you soon. Thank you.

My name is (PHI removed). I had cataracts in both eyes, left and right, and I want everybody to know I had the best experience with same-day care for my left eye and my right eye. My doctor was Giovanni Greaves. Very, very fantastic doctor. Very soft-spoken, very nice. Just great, just great. I was honored to be his patient. And the staff at PIH is wonderful. Thank you so much.

Always a pleasure to see Dr Greaves! Can be difficult to get a timely appt. But excellent care.

Dr G. Greaves plan to give me an injection in 2 weeks (end Nov 2025), but the front office can not find a scheduled time. I am a patient, not a doctor, but I think it is essential to me to get the Dr's requested time for the injection! Plz respond to this/my email address: (PHI removed) Thank you, (PHI removed) (PIH patient)

This was my first experience with Dr. Greaves as my doctor is retiring, however he has seen my wife in the past and she recommended him.

Everybody in The office are so nice and supportive thank you

Dr Greaves is always extremely supportive, patient and caring. His assistant, Andy, was absolutely delightful and kind as well.

Very good service

I just need to get my process expedited for my cataract surgery, that I get my next appointment for measurement and for my appointment for my primary care, and so I can get the surgery as soon as possible.

My mom and I have been Dr (name removed) patients for many, many years. This last time, I was seen by Dr Greaves. He was also very friendly and professional. Felt very comfortable with Dr and how he explained what is going on with my eyes and my treatment. Very clear what the treatment I need to follow. Thanks to all the Doctors at the PIH eye center

this provider saw me, even though I was to see Dr (name removed), but directed to wrong location when confirmed appointment! Everyone there was kind & accommodating, that was greatly appreciated.

I really like Dr Greaves great Doctor.

Appt scheduled for 10:15 a, was asked to arrive 15 mins early; i arrived at 10:01 am, waited & Waited, at 10:45 I asked front desk how much longer, finally few mins later was called. This happens quite often at this location.

When got there alot of patients. Had 3:45 appointment, there for over hour before seen by doctor. Maybe need to recheck their scheduling?? I left office close to 5

Dr. Greaves is an excellent physician. I trust him with the care of my eyes. I've had several eye health issues since I was a child and I'm pleased to report that he is an excellent doctor and I trust him with my care and appreciate all his attention to detail and help. Thank you, Dr. Greaves.

I love that there is not a long extended wait to see doctor. It's nice to be treated as your time is as important as their time. Which it definitely is. And many other doctor appointments are extremely mismanaged and there is not a care in the world of your time and obligations.

Everything was great, everything was excellent. Thank you so much for your service.

Always a great experience going to this clinic/office. The staff are all great. Dr. Greaves is always polite, efficient, knowledgeable, and very skilled. He always listens to what we have to say and responds in a way we understand. Excellent physician!

The staff is exceptionally welcoming and so patient and helpful. From the moment we walked in to the time we left the doctors, technicians and the ladies at the desk were just perfect !! Thank you so much for allowing me to participate in this survey. :)) Sincerely, (PHI removed)

wait time is usually so long, appt at 10 am, was not seen until 11.

My next appointment could be in 2 weeks, so I hope so.

Very difficult to get a timely appointment. I have asked to see the doctor every 6 months rather than once a year because of my age and eye condition. I hope this will be honored. Dr. Greaves is an excellent doctor, and I have confidence in him. His staff is very good, as well. .

He is very professional, pleasant manner, makes you feel comfortable.

I was very much in need of someone who could help me with my double vision. And Dr. Greaves suggested the name of a Dr. (name removed), an optometrist who is in Brea who might be able to help me with establishing prism in my glasses to try to bring my vision back together. period. I am interested and pleased and excited to see if I can get things back together again in my vision.

The wait to get an appointment is impossible. I had an appointment with Dr. (name removed). He told me to call back in January when the calendar was open. Oh, it's not open. Okay, call back when they told me. Oh, now he's not doing, he's only doing cataract surgery. Okay, give me an appointment with Dr. Greaves or Dr. (name removed). Oh, that'll be months. Okay, then I called back a few weeks later and I got one in September. I do not feel that the examination was complete and I would not and will not recommend PIH Health I to anyone.

Just how grateful I am that I have Dr. Greaves for the care of my vision. Thank you!

Seem like a very good Dr , soft spoken very clear.

Yes, I would recommend Dr. Giovanni for Greaves, for Dr. Greaves. Everybody there, as you walk in, everybody's so friendly, and everybody knows your name when you come in, and everybody treats you good, from the receptionist to the nurses. Everybody in there is good. So yes, I recommend, and Dr. Greaves is a very, very good doctor. very patient and very caring too and listens to everything I have to ask him about my eyes. So I just tell him I want my eyes to stay good until I'm gone. All right, take care. Thank you.

Medical staff and Dr G. Hit a home run!! Thank you! Office staff at check in at front counter not so. You have a schedule of all your patients coming in to see you everyday. Many have co-pays. I paid my $10 copay with a $20 bill. Went and sat down. Here comes the clerk from the front counter to me, wanting to give me back my $20 as she doesn't have change. NOT My problem! Do your job and have change for cash co-pays. You're not doing your job and can't make change? But you want your money. I was badgered, " Do you have a card.?" I don't have to use a card. I paid cash with a US Treasury note that is legal tender for all debts, public and private. I completed my obligation. She returned my $20. Then said she would bill me. I completed my obligation of payment in cash. You returned it. Thank you for waiving my copay.

At check out to make a follow up six month appointment this female assistant, was busy talking to a friend or boyfriend, I had to wait for her to finish to get an six month follow up appointment only for her to say that, Dr's six month schedule was to far away for me to call back at the end of the month get next visit appointment (Incredible) I left with my eyes dilated

This was my first visit with Dr. Greaves and I was very impressed with him and his ability to explain my results with me. I will continue with my future visits to see him.

Dr. Greaves is very compassionate and good in what he does. Thanks God for doctors lile him!

Great Drs & Staff provided me with the care and information I needed???

Great service very friendly

All went well

Everyone in this office was exceptional

Very caring and patient and trustworthy person.

Everything was perfect.

He's very good

Very nice place

Everyone was very nice. Great place!

Doctor was very friendly and listened to my concerns. And, I had a very thorough eye exam.

The doctor and staff is excellent!

Not at this time.

New doctor and first time seeing him. He was very nice

Disappointed in the system...At the 8/1/25 office visit I asked about pending co pay for 1/19/24, per online check in. I definitely do not have any pending co pays on my end!! I am also told I have a co pay for Peripheral vision test!! Have never been told this in office! I have never received any info re this pending co pay! Its been 19 months!!!

VERY NIOCE AND CLEAN OFFICE

Dr. Greaves and the PIH staff are outstanding. Always a pleasure to see them.

My doctor was very understanding. The staff was very good. Very good environment.

I did not feel comfortable that he really took time and was trying to understand where I was at with my eyes. He read off the report that my other doctor had written. I wasn't happy. I'm not going back to him. Thank you.

I had two appointments with Giovanni and never saw him either appointment. All I was was tested completely over and over again in both times, not advised of the time schedule, always late. And basically what one of the persons said, this is the way we do it at this office. So I never saw the doctor at all.

Doctor is wonderful and a very nice doctor and he treat me beautiful. I like him and I gonna keep him for me and my family. Thank you.

Everything was great. I just wanted to have my issue resolved by having the "surgical procedure" that was discussed. Instead I was given more antibiotics to take for 4 weeks.