Isaac T. Cooley AUD

Thank you for all the work what I need I appreciate it

Excellent attention, thank you.

Dr Cooley and staff were superb, very caring and attentive!

First time I saw this doctor , and I was satisfied with him

I was really satisfied with the personability and kindness of people at the office. They were nice and especially Mr. Cooley was very good about taking care of everything that I needed in a timely manner. He remembers things about me in my previous conversations with him and has the proper bedside manner that I think that most providers should have. And I will keep going to him until, quite simply, he's done. And then I'll try to look at the Baker Sealed branch, but this one is really good.

My experience was great. However I feel the front desk staff are not necessarily nice to older patients. There was an older man in the waiting room that obviously not comfortable with computers. He was attempting to check in on an iPad, having difficulty. The front staff were not very nice or helpful with one elder man that needed help checking in. In fact the front desk lady was yelling out the private questions that needed to be answered. She seemed frustrated with the patient. I felt bad for the elder patient and I felt uncomfortable in the waiting room. More compassion needs to be shown

Dr. Cooley was the best since Dr. (name removed) left!!

Dr Cooley is an excellent audiologist. He answered all my questions and did a thorough hearing examine then explained the results.

Dr. Cooley was wonderful. Patient understanding and genuinely seems to care about my mapping outcome.

Dr. Isaac Cooley is very kind and helpfu

Doctor was great. Staff was fine, but could always be friendlier. Hospital itself is nice and clean, but the immediate area outside is filled with vagrants and filth. Hardly welcoming for patients.

Everyone from reception to Drs & audiologist were excellent and on time.

It was a very exhilarating experience and I thank you guys very much for everything and I will help other people to explore. Okay, thank you.

very satisfied

Always a pleasant and professional experience

I just need to let you know that my support arrived with an incorrect address, but they treated me very well because they made the change immediately and gave me time to arrive at the other place. Thank you very much for everything, well attended, thank you.

Dr. Brackman has been a life saver number one. He is the best most consistent health care provider I see. Grateful for House Clinic.

easy to make an appointment and thorough hearing test and conversation with doctor

The visit was very informational and answered as to why I'm unable to hear things at times. Unhappy with the results but very happy with the testing and clarity of the visit.

Pleasant personality

Time spent there went very well.

The only bad part is the traffic getting there

I was very favorably impressed with Isaac Cooley and with thorough testing of my speech recognition. I feel in a much better position to make an informed decision about cochlear implant surgery.

It was awesome!

exceptionally wonderful with caring and patience

The provider was great!

Was a positive appointment for everything. Except the drive Downtown ?

It's not easy to get to and parking is expensive

The entire service I received at that hospital was excellent. I really liked the attention I received from the nurses, the people who gave me the medication, and everyone who came in. They all treated me with great kindness and respect. I thank them all very much.

My husband told me the provider was very kind, caring and patient.

They attended to me very quickly and answered my questions.

Dr Cooley and Dr (name removed) were the best. Dr Cooley was so efficient and made taking the hearing test a breeze. Thank you! Dr (name removed) is always A+. On top of my regular appointment, he had someone do the Epley Maneuver on me which took care of the vertigo issue. THANK YOU!

Would be nice to have a closer office to be seen. Drive time, was 1 1/2 hours.

Yes, I had a problem with the authorization I had for the appointment. It had the wrong address on it. And they told me that the address that the office had moved more than a year or two ago. So an old form is being used that has the old address on it. That was very confusing, and I had to go to two wrong places before I got to the right place. So it created a delay for me. Thank you.

All staff worked above and beyond to accommodate my needs. With direction to the new office, scheduling an appointment with Dr (name removed) before my audiologist appointment, taking me in early for my appointment. All staff treated me with respect and made me feel comfortable in a stressful situation.

Everything went very well. All of your people were very professional and very kind and you are great providers and I would definitely recommend you and I thank you very much.

Thoughtful answers to questions

It was a very comfortable experience. Dr Cooley made the visit enjoyable, instead of just feeling like "another appointment".

The doctor was kind enough to see me early as we arrived an hour early. deeply appreciated.

Hi, at the beginning of the questionnaire, I was pressing two thinking it was yes, and I meant to press three, and I didn't realize there was a three. So everything was three, except for the end it's 10, because I'd recommend it to anybody. All right, thank you so much, bye.

I would like to say I've been mostly helped and mostly informed and mostly been taking care.