Jacob W. Ries PA-C

Mr. Ries was very thorough and explained the procedure as he performed the injection on my knees. Took his time and did not mind at all the questions we asked him. Made us feel comfortable and confident in him.

The office was great. I got in on time. Jacob was great. The x-ray technician was very good, they were very kind. I just had a great experience. Thank you very much for a difficult situation for me, but you took care of everything very nicely. Thank you.

Everyone at Pih is extremely nice , I'm so happy with all the special attention I've received since day one.

Very caring, professional manner

Hi, this is [PHI removed]. And there's nothing to improve. He was just so curious. So professional and cared so much and he was just so compassionate and caring and my issue got resolved at that moment, and he is always so truthful about my care and my issue and he's such a good listener. So please acknowledge him.

Office staff was compassionate and was able to reasonably accommodate based on my condition.

Appoint making is painful. Call back took an hour. Slow and hard to make appointments, even when you explain your primary dr, said go see the specialist urgently. Also parking at the Whittier campus is painful. Having to pay, having to use the machines (often multiple machines many don't work) then wait in a long line to get out. Clearly the patients time is of no value.

Very personable and great attitude explaining things.

You got the wrong ankle, that was reported...to the CT...to the MRI department or radiology. And nobody's returning my phone calls. Everybody...I keep calling and I don't get phone calls. Other than that, I guess everything was okay, but I'm still waiting right now for a phone call back and have not received it. Thank you.

I just want to say thank you to [name removed] he is a phenomenal person, very compassionate and very caring and very helpful and also, I would appreciate if you would did, the surveys for me via my email (INAUDIBLE).net., Thank you.

He listened to my concerns

Yes, they have not been able to make me an appointment for an MRI. I called the appointment number and I cannot get through. I called the office and they could not help me. I need to make an appointment for my MRI and I am not getting any results from the appointment desk or from the office. Thank you.

The wait was far too long and there was confusion between doctor's note.

Wonderful

Both Jacob and the nurse were exceptionally kind, knowledgeable, friendly and attentive. The scheduling of appointments is the only negative. Was able to see Jacob because of a cancellation, otherwise it was 2 weeks to see the Doctor.

(INAUDIBLE) nice doctor. Thank you.

The [names removed] was very difficult to understand and was not gentle when removing my incisions. Was not impressed.

Dr. Jacob was very professional, informative and provided information that we requested, in a manner that we could understand, appreciate his efforts towards our daughter [PHI removed].