James J. Van Der Heyden PA-C

He, was very attentive, and respectful.

Prompt friendly service

I appreciated the time Dr Van Der Hayden spent in answering my questions and concerns regarding knee replacement surgery. He offered some options that will help in giving me time to assess the pros and cons of surgery. I felt very comfortable with him

The orthopedic staff and physicians are the most kind, professional and caring I have had the pleasure of working with.

Always excellent care and experience with James.

Thank you for the excellent service, very kind and very professional. Thank you.

I'm happy with the post-care and attentiveness to my concerns after the knee surgery. I will proudly recommend this office to friends & families for their professionalism and expertise in Orthopedic Medicine.

Very professional, thorough and informative

The next day, after I got my shot, I called to ask a question about a headache I was having. I related it to the young lady who answered the phone and said she would relate it to the doctor or to James and get back to me. She never got back to me. So I think that would be one improvement. It wasn't the doctor's problem or fault, but maybe the young lady forgot. So need to follow through and call back. Thank you.

The whole office was very courteous. And love Dr. Van Der Heyden. I have seen him before. He explained everything and let me know my options in a way I could understand. Very satisfied

The girls at the front desk was not kind. She complain that she didn't like being at this office desk and was rude with other workers. Not good customer service.

Friendly assistant and Xray tech

Everyone was very courteous and helpful

I love this office. It is convenient and the staff are all very sweet and nice

James PT, was patient, good listener , understood my concerns, end results were explain to me so I fully understood. He was kind, thank you!

Everyone was very kind, attentive, and respectful. Excellent service. Thank you.

Always treated with respect. Listens to your reasons for concerns.

Hello, this is (PHI removed). And yes, Dr. James was very thorough in explaining everything we needed to know. He was very professional and patient with us. And also, my husband was seen as well. So we would highly recommend him to our family again. And we appreciate that. Thank you.

Keep up the good work thank you

Dr. James was amazing, very professional and very informative in the information needed and the staff was excellent. The service could not be treated bad. Thank you.

All staff were polite and helpful. Dr. James was easy to talk too. He was patient and kind. And gave the injection painlessly

The PA, James, was wonderful with great explanations and help. The front office girl with all the tattoos was rude and dismissive. She arrived after I did - I had an 0800 am appt, and she arrived at 0810. No one acknowledged me nor welcomed me.

I went to provider for a gel shot but was able to get X-rays on site. After I saw the pictures I was convinced I needed surgery. I was given time to think about it too. James treated me with respect and consideration.

Dr was very kind helpful

good service

Thank you. My name is (PHI removed) and I'm rating Dr. Jim as an excellent doctor. I would recommend him to any of my relatives or friends. His assistant, the nurse, also treated me very well. I give him a 10 out of 10. I'm very grateful to the doctor. He helped me with everything I needed. Goodbye.

The doctor was very thorough

The best PA that I've met.

I really felt comfortable with James. He's a really cool guy.

Yes, Doctor was very pleasant respectful towards me. I would recommend him anytime. Thank you.

I was very impressed with the time he took, the knowledge he provided, and with his congenial manner.

The attendant, (name removed) who did the work of casting my leg was super informative, attentive to my care, and did an excellent job. She deserves top rates on all categories.

I always find this office to be very efficient and the staff, all of them, are staff members are all very, very friendly. Okay, that's it.

I checked in via app. When I arrived at appointment they were all set with my information requested. Waiting time was less than 10 minutes. Got called back to exam room, was quickly taken care of. I was very pleased with the stress-free visit. Thank You....

Doctor answered all of my questions and made me feel confident in his care.

I felt heard and respected. I didn't feel the information I was sharing was dismissed or unheard.

Dr. Van Der Hayden was very courteous and professional. (Name removed), the girl how put the cast on my wrist was welcoming and caring on my predicament! I really enjoyed the treatment I received!

I felt comforted with the whole procedure.

Dr. Van Der Heyden was very professional, kind and listened to my concerns and questions. He offered an explanation to the injections I received and advised me to let my PHP know of the possible blood pressure increase at that time I see her next week. My husband has received his attention in the past and has the same opinions and feelings as I do. Thank you.

James VanderHeyden is wonderful and that's why I come to this office. He does everything correctly and he is very gracious. He really deserves a raise. Thank you.

Everything was wonderful. Except the paying for parking. Got there early to fill out paperwork. So we had to pay 5.00 for an hour. Maybe put 2 hours limit for appointment. Just saying

Excellent care as always provided by PIH professionals. Thank you!

Awesome and Respectful Doctor!!????????

Receptionist was a bit rude at the beginning

Hi, I thought James, I'm not going to say his last name because I cannot pronounce it, was very nice, very friendly, very sincere, really listened to me and he explained things very well. He seemed very overly concerned about what had happened to me and my fall and everything else. It was really a very, very good experience.

James, (two names removed) and the clerks in the office were outstanding! Upon greeting me, (name removed) was very friendly, very knowledgeable and helpful. James introduced himself by his first name and I was very impressed by his outstanding work ethic. He was able to get around while healing from his own personal injury. We related very well, with our injuries. (Name removed) did my x-rays and was very professional and friendly. I could tell she very experienced and helped me get my knee into the best position for a clear X-ray. I especially want to thank James and the office staff for their help and advice in assisting me in navigating the referral process for an MRI that I need. Keep up the good work and continue doing what you're doing. You guys hit a home run and are the best!! Thank you!! Regards, (PHI removed)

Great bed side manners easy to get along with and listened well.

Provider didn't know what we needed so had to make another appointment for the next day with the doctor who did my surgery.

Everyone in the office was very friendly, professional, and knowledgeable.

The doctor I saw was very caring, very professional, gave me all the time I needed, explained everything to me. I was very, very grateful and thankful to see him, as well as the office staff. They took very good care of me and I would highly recommend them to anyone. Thank you.

So far, the service that I've been provided from PIH has been excellent and I'm glad that I switched from Providence to PIH. So, so far, so good and I'm looking forward to my next appointment on the 17th. Thank you guys so much. I appreciate you guys.

Yes, I just want to say that I wish all my appointments were as smooth as this one. He explained everything to me very clearly and nice. I really appreciate his feedback. I think he's an excellent physician. Thank you.

He's fantastic and very helpful when I ask him questions . Totally recommend him.

I was not able to meet a Dr., but the PA was very helpful and listening.

Dr. James Van Der Heyden was very thorough and explained everything to reassured us our understanding of the condition my wife has. Thank you.

From the moment we arrived the staff was friendly and helpful. My son felt very comfortable with James and appreciated al the time he spent answering all of my sons questions.

good service

The survey questions covered it all. Thank you.

Very personable, very acknowledgment of my concerns. Overall, just a really, really good experience and very good bedside manner as well.

The P.A. was fifteen minutes late. Only spent a couple of minutes with me and abruptly left. I had to request someone to ask him questions. Also, I was given an X-ray for a ruptured bicep. X-rays only show breaks in the bones. Only ultrasounds and MRIs can identify these problems. It hurt my arm having to do the unnecessary X-rays ,and I told the technician that I didn't need them or the extra exposure to radiation.

I was greeted very warmly by the office staff. The initial person who obtained the information listened very carefully and was kind. I have seen many providers over many decades and James is the kindest one I have ever encountered. He listened to me intently and answered all my questions. I cannot express how valued I felt and how much the visit relieved my concerns. I would give the highest recommendation for this office and provider.

I really enjoyed the experience at this facility and with the PA, James Van Der Heyden.