Jason S. Lai

Jason S. Lai MD

Specialties:

Urology
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4.8 / 5 (based on 491 Reviews) View 116 Comments

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562.907.7600

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Jason Lai MD FACS is a board-certified urologist at PIH Health with almost 20 years of experience.  He is honored by the opportunity to provide compassionate and high-quality urologic care to the community.  Dr. Lai’s practice encompasses all aspects of the genitourinary system.  These include prostate enlargement, also known as benign prostate hyperplasia (BPH); genitourinary cancers such as prostate, kidney, bladder, and testicular cancer; voiding dysfunction; kidney stone disease; urinary incontinence and infections; and sexual dysfunction. He has extensive experience in performing minimally invasive surgery using the DaVinci robot, no-scalpel vasectomy, laser surgery, Urolift procedure for BPH, cryotherapy and percutaneous kidney surgery.  Dr. Lai also performs implant surgery, including penile prosthesis, sling and artificial urinary sphincter operations.

Aside from achieving the best possible outcomes for his patients, what Dr. Lai finds most rewarding are the meaningful and lasting relationships he has with his patients and peers.

Office Information

  • Urology Whittier

    14350 Whittier Blvd #100 Whittier, CA 90605

    Main: 562.907.7600
    Fax: 562.907.7602
  • Urology Downey

    11480 Brookshire Ave #204 Downey, CA 90241

    Main: 562.904.4470
    Fax: 562.904.4479

Hospital/Group Affiliation

PIH Health Downey Hospital

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Urology

Additional Languages

  • Taiwanese

Education

Medical School

University of Texas Medical Branch Hospitals (Galveston)

Internship

University of Utah School of Medicine (Salt Lake City)

Residency

University of Utah School of Medicine (Salt Lake City)

Board Certifications

  • Urology

Video

Patient Reviews

February 05, 2026
Felt rushed, like the provider and staff are racing out of the room from the moment they walk in. Provider had not reviewed patient's documentation/history before seeing patient. This feeds into the feeling of being so rushed he doesn't even have time to review history and makes me feel uneasy about trusting the provider with my care even though the provider appeared quite competent.
February 04, 2026
Yes, I was very needy to see Dr. Lai because of my condition, and I was very thankful that I got to see him. I was very impressed that when he walked in, he remembered me from, I want to say, 15 years ago and I was his patient. I was very impressed, and he was absolutely wonderful. I have another appointment, and I'm hoping to be able to get full relief for my condition. And I am thankful that I was able to see him.
February 04, 2026
Overall great experience. There was a long wait in the waiting room and also in the exam room.
January 27, 2026
Dr. Lai, Was attentive and explain things very thoroughly.
January 16, 2026
I was treated very well. I liked the doctor, but I waited a long time. I didn't get out of there for a long time. I thought they had forgotten me.
January 02, 2026
Dr. Lai is nice enough but he kept interrupting me when I was trying to tell him what I had or was experiencing. He made me feel rushed and I didn't get to share or ask everything I wanted to. I feel the information I was sharing was important and I don't feel the concern was there. Additionally this is about the office. The walls are paper thin. I could here his conversation next to my room. I tried not to listen as to not invade the patients privacy. But I was able to hear the doctor giving the patient a cancer diagnosis. The walls need to be addressed to protect patient confidentiality.
December 31, 2025
Dr. Jason Lai is a very caring, compassionate, patient, understanding and knowledgeable doctor. ? Dr. Lai takes the time to listen to his patient's concerns and genuinely cares about his patients well being and helping them make a healthy and full recovery! ???? I would highly recommend Dr. Lai to family and friends! ?Dr. Lai is a blessing to his patients!?? Dr. Lai's nursing and office staff are also very friendly, professional and courteous!!? I am so grateful to God for Dr. Lai and his staff!! ?Thank you!
December 23, 2025
For this particular appt, staff that attended to me were respectful and had a pleasant personality
December 23, 2025
Staff was very attentive
December 16, 2025
Very nice doctor.
December 16, 2025
Yes, I had a surgery and Dr. Lai, Dr. (name removed) both involved. They kept me informed. Everything went as best as it could possibly go. And I'm very happy with the whole experience. Thank you.
December 16, 2025
Always professional staff at PIH.
December 09, 2025
Called to do a scheduled appointment and they gave it to me a month later. I did it online and I got it a week later. Seems like kind of a disrepancy to me.
December 05, 2025
I need a little more time dedicated to listening to the symptoms of the illness I have.
December 03, 2025
Dr. Lai is an amazing urologist. Everyone should go to him.
December 03, 2025
For me, everything was excellent with the doctor. I already know him, he performed surgery on me before, and for me he is excellent. Very good. Thank you.
December 02, 2025
Very good experience
November 28, 2025
The doctor was very kind and thorough. I really liked him. I would refer him to anyone, but especially my family. Thank you. Bye-bye.
November 25, 2025
Great doctor and staff.
November 19, 2025
Yeah, no, it's been a very nice experience. I have seen the guy before and he's very helpful. Let's put it that way. Very, very helpful when I need it the most. Like, for instance, the shot that he's been giving me now instead of all the medicine that were very expensive, even though I do not pay, but insurance pays too much. To me, it was too much money. $2,700 for 30 pills. And I'm glad he listened to me and he did pretty good, and I got the first shot yesterday. Thank you very much for your help. Bye-bye.
November 18, 2025
Very personable, listens and treats you with respect
November 14, 2025
Dr. Lai and his staff are always very professional, very kind, courteous, and thorough. I appreciate his good humor and his approach to watching over my health.
November 14, 2025
Dr. (name removed) is an amazing doctor and a wonderful human being.
November 14, 2025
Friendly
November 11, 2025
Dr Lai is excellent, knowledgeable and considerate. His staff is also excellent and very helpful and patient.
November 11, 2025
Nothing, everything's fine.
November 07, 2025
Office Staff and Medical Personnel were very respectful and professional.
November 05, 2025
Dr. Lai is very nice. He gives you plenty of time to talk to him and he explains to you very well. From the front office to the nurses in the back, they are very polite, very nice. You're really nervous when you're going in like me and they make you very comfortable the same way as Dr. Lai. He makes you very comfortable. And believe me, I have told so many people about him and the office and they are seeing him, even my husband. And I'd like to just say thank you to all of them for being so nice and understanding.
November 05, 2025
Great doctor
November 05, 2025
Dr. Lai did an excellent job.
November 05, 2025
Dr. Lai made my visit a great one
November 03, 2025
Great communication with family memebers, outpatient facility was very professional & easy to deal with.
October 28, 2025
The office staff is awesome.
October 24, 2025
Everything went well. Staff was nice and welcoming. I appreciate their patience as well.
October 15, 2025
The doctor made us feel very relaxed about the procedure and explained everything thoroughly.
October 15, 2025
They all did a great job!
October 10, 2025
Dr. Jason Lai is a excellent Urologist
October 10, 2025
Dr. Lai is an outstanding physician and long-time personal doctor. This time the doctor and office were extremely busy and overbooked causing a very limited (a few minutes - less than 5, for personal time. Not the doctors fault. PIH should address the time a patient is checked into the patient's exam room and the time seen by the doctor. This time, that wait was exactly one hour, however I was told it would be minutes following taking my vitals. That is a long, lonely amount of time to sit and wait without any kind of update as to the delays.
October 08, 2025
Great experience, as was expected.
October 07, 2025
would like to say this is (PHI removed) my recent visit and on all my visits. The doctor is very professional and Dr. Lai is very kind and very, very patient. He's a wonderful doctor. Thank you.
October 07, 2025
Definitely a positive experience.
October 03, 2025
My appointment went very well.
September 30, 2025
I can see that they are well organised.
September 24, 2025
Easy no long wait and professional
September 24, 2025
The doctor was very helpful, caring and understanding to my needs great job
September 19, 2025
I was scheduled for an 8.45 appointment, which is relatively a very early appointment. However, at 8.45, I was not called. I was not called until 45 minutes after my scheduled appointment. I was not called until 9.30. So, it's not acceptable that for such an early morning appointment the doctor is running, 45 minutes late. If I'm late for my appointment, you will cancel me. But if you're 45 minutes late, I have to be patient and understand. Not acceptable.
September 19, 2025
I thought that Dr. Jason Lai was professional, was courteous, explained the different options, and allowed me to input my feedback, which I thought was important. And so moving forward, I am looking forward to having the rest of this medical condition taken care of and resolved. I trust Dr. Jason Lai. and I am happy to be under his care.
September 17, 2025
Great doctor! Dr. Lai. But found that waiting for 20 min in the lobby and 40 minutes in the room was unacceptable. After making the front desk aware of the situation, doctor came within 2-3 minutes. I was on time but waiting for an hour is not right.
September 17, 2025
Dr. Jason Lai has been an excellent doctor and I've been under his care. I would recommend him to anyone. He's a good doctor and PIH is lucky to have him. God bless him.
September 17, 2025
Dr Lai is a wonderful Dr Lai always a pleasure
September 15, 2025
Dr. Lai is amazing. He always listens to me and he explains everything to me in ways I can understand. He is kind and very professional. I have recommended him to my friends. My procedure went great. Thank you Dr. Lai!
September 12, 2025
Dr. LAI has saved my life more than once & Is an excellent doctor. (PHI removed)
September 10, 2025
I've had Dr. Lai for a few years now, and he's very trustworthy. I respect the word. And not only does he let me ask questions, he'll ask me some questions just to make sure. And always gives me enough time in case I forgot something and I go out the door and go, ah, I should have asked him that. So yes, I highly recommend Dr. Lai. Thank you.
September 10, 2025
Dr. Lai is very pleasant to deal with and is very thorough.
September 05, 2025
Very helpful.
September 05, 2025
Happy and healthy patient
September 02, 2025
Dr. Lai is a very nice and caring doctor.
August 29, 2025
Excellent
August 13, 2025
Dr. Lai is one of the kindest doctors I've ever gone to. He listens, he's caring, he takes good care of me. Thank you.
August 05, 2025
I deeply respect this Dr and his staff.
August 05, 2025
Dr Lai and his staff and associates have been very forthcoming with regards procedures, tests, their results consequences and prognosis, which is most reassuring.
July 23, 2025
Good experience, would recommend
July 16, 2025
Yes. The second question was, was I able to make an appointment quickly, I think. I pressed two thinking it was yes, not really realizing it was just somewhat. So I should have pressed a number four all the way across. I had a great experience with Dr. Lai. Thank you.
July 15, 2025
All good experience.
July 11, 2025
The dr.Lai made recommendations That were simple & helpful I've always had superior...treatment w/ Pih...Dr. PA's...since early 1970's I'm proud to be apart of ...
July 08, 2025
Dr. Lai has been my urologist for many years and I've always been impressed with his professionalism, knowledge and respectful manner.
July 08, 2025
Doctors and staff are excellent!!!
July 07, 2025
Dr Lai and all the staff at same day outpatient office were awesome.
June 25, 2025
Dr. (name removed) is so caring and thorough and excellent at explaining anything and everything as far as follow-ups go and treatments, and we are so grateful to have him as our doctor.
June 10, 2025
Dr. Lai is very professional
June 10, 2025
Thank you Dr Lai
June 06, 2025
The appointment took too long to see the doctor, and then it took even a little longer to actually see the doctor.
June 06, 2025
Dr. Lai is always very professional in his interactions. He doesn't just 'treat' symptoms but asks questions that aim to find out the source of problems and solve them. He is a definite asset to PIH!
June 03, 2025
Great attentive and thorough care.
June 02, 2025
Excellent service and friendly attention
May 29, 2025
Dr. J JASON is a very nice and well respected doctor listens and explains things really well. I love talking with him.
May 28, 2025
The most dilapidated and depressing office space I have ever set foot in. More like an infirmary than a doctor's office. Waited for over 30 minutes in a small dingy room with the blinds drawn. Vitals not checked. No physical exam. I don't know why this could not have been done over FaceTime?
May 27, 2025
Yes, the doctor was good. Without a doubt, extraordinary, but is in a rush on the daily and well, as an elderly person, I sometimes can't understand and have to ask for them to explain things again and he does explain it again, but does it in a rush and I would like for him to spend more time with the patients so that we can full understand and leave feeling satisfied. He is a good doctor, without a doubt, but the care in the office isn't very good, for the same reason that they are in a rush and sometimes (unreadable) and they get upset and that is the only thing I don't like. But like I said, the surgery and everything was good.
May 27, 2025
The care I was given was fantastic. Thank you.
May 23, 2025
I ordered medicine and I'm having a difficult time getting it.
May 21, 2025
Everyone was on point! Thank you for the positive service!
May 20, 2025
I was told that I needed to get more information. I wish he had been a little more specific, but I do understand. Thank you.
May 16, 2025
Very professional and made me feel very comfortable! Great staff! Thanks Dr. Lai you are the best!
May 14, 2025
I just changed urologists due to lack of communication and Dr. Lai is very informative , attentive and thorough. Not to mention his being on-time.
May 13, 2025
I am very grateful for the way they treat the patient and therefore, I have nothing. Everything is very good. I really like the attention of the employees. That's all. Thanks!
May 13, 2025
Dr. Lai has always treated me extremely friendly and professionally, PIH is lucky to have him.
May 07, 2025
Dr Lai is very warm and passionate to his patient.
May 07, 2025
Dr Lai is an excellent doctor.
May 05, 2025
Every time I have gone to the same day surgery center at PIH Whitter it has always been a very positive and professional environment. Your staff has always been patience, friendly and helpful. I usually go every 6-7 months for my routine bladder procedure. Your staff and doctors have always been attentive and knowledgeable. Thank you for the continued great care.
April 30, 2025
Always rush and surprises me with new bad stuff. I understand I'm sick but seems like not time to explain what's going on. Sorry but that's the way I feel
April 30, 2025
Dr. Lai was great. I would highly recommend him and his staff.
April 29, 2025
all good
April 23, 2025
Yes, I just have one thing that I probably would like to know about. Since he did my kidney stone surgery, everything was good, but I want to know besides how to prevent the kidney stones, is there a way that he can go in and clean them out? It's kind of a risky thing since I am diabetic, but I just would like to know. Okay? Thank you. God bless you.
April 22, 2025
Really like and trust Dr Lai
April 16, 2025
Experience was very good, but I don't think that I am going to have procedures done from Dr. Lai and hospital in Whittier. Just to far to go to from my home in Long Beach and I have a doctor that I have been seeing for the last year that I think can recommend the same procedure that I was told yesterday. But, overall, great service.
April 15, 2025
Very professional
April 15, 2025
I was very satisfied with the provider and staff when I visit
April 09, 2025
Everything went very well. thank you
April 08, 2025
It's always been great service
April 08, 2025
It would have been helpful when I made the appointment if the office worker had told me exactly where the office was located. The building does not have the address in large enough print to easily see from the street. Perhaps the clerk could have stated that the office was in a large multi-office building on the south side of the street between Gunn and Ocean View.
April 01, 2025
Knowledgeable/professional
April 01, 2025
It was my first time there and I was treated very well by all
March 27, 2025
Dr. Jason Lai is a great doctor very patient and understanding.
March 26, 2025
The entire staff were very professional and Doctor Lai took the time to explain and go over my records.
March 25, 2025
The office staff are extremely, extremely attentive and professional and Dr. Lai is just amazing. Thank you.
March 19, 2025
I've only gone to the office one time. I've only seen him once. Wasn't overly impressed, but I'm going to give it a chance and see how it comes out at the end. I'll text you next time.
March 14, 2025
Completed satisfied.
March 13, 2025
The reason I like Dr. Lai so much, he is very descriptive and explains exactly what the treatment is for and any other options you have. But he explains things thoroughly, which is very enjoyable. Thank you.
March 11, 2025
Dr Lai was able to give me good news about my results of my lab report , thankyou
March 11, 2025
Dr. Lai is an amazing Dr. he listens to your concerns and helps find the solution to the problem. He answered all my questions.
March 04, 2025
did paperwork for next year ahead, like bloodtest
February 27, 2025
Excellent Service
February 26, 2025
Dr Lai is kind and competent. Awesome doctor.
February 24, 2025
I give you guys a 100%
February 20, 2025
I very much appreciated the care I received. Looking forward to finding out what is happening with my difficulties.
February 19, 2025
Great doctor seems he's always in a hurry that's the only negative thing I could say about him.
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