Jennifer Chen OD
Jennifer Z. Chen

Jennifer Z. Chen OD


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4.7 / 5 (based on 512 Reviews) View 123 Comments

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Dr. Chen’s desire to become an optometrist stems from wanting to help her patients preserve their vision. She enjoys knowing there is a different condition to tackle every day. She is looking forward to establishing relationships with her patients. Dr. Chen is Glaucoma and TPA certified with Lacrimal Irrigation/Dilation. She is also certified in Injection Skill through National Board of Examiners in Optometry. Dr. Chen is also fluent in Mandarin and Taiwanese. Outside of work, Dr. Chen loves going to concerts and finding new places to eat. She also enjoys traveling when her schedule permits.

Office Information

Hospital/Group Affiliation

PIH Health Physicians







  • Mandarin
  • Taiwanese


Doctor of Optometry

Southern California College of Optometry


Patient Reviews

June 11, 2021
I would rate Every experience with PIH as excellent. This was no exception. I was able to get an appt from one day to the next with Dr Chen and as always she is attentive and listened to my concerns. Dr Chen prescribed meds and I hope to see improvement in a day or two. She is amazing.
June 10, 2021
Finally someone that listened to me and they found the problem, I was very pleased with their service, they were very kind and courteous,they never rushed me,very patient while doing the testing and selecting my glasses, I highly recommend them, love love loved the prices
June 04, 2021
Dr. Chen and her staff were friendly, competent & commendable. However, trying to get the health history pages completed in a timely manner was distracting & frustrating in the rooms where the assistant and doctor were ready to begin procedures. My medical history is on file with PIH and is on the portal. I would prefer to update information online before my office visit.
June 04, 2021
I like what they did so much.
June 03, 2021
Dr. Chen was very nice and very efficient. I liked her very much.
May 27, 2021
It took quite a while to get in to see her for the first time. My eye dr retired. I know they are busy and Covid but I hope if I have a more pressing issue, I could get in.
May 26, 2021
I was originally threatened that if I didn't show up on time, I would be charged $25 in a voicemail, which is very, very bad customer service. Let alone, it might be legal. I take that as a threat and in serious offended and it could be considered elder abuse. I was then without notice rescheduled to an entirely different office when I arrived, I was told I was late which was not the truth. And I was given a hard time by the person at the desk. Once I was brought into the examination rooms, the entire way I was treated was excellent. Some of the best service I've ever had and the doctors to assistance and the doctor's treatment
May 25, 2021
It was very good. They were very attentive. I was taken care of quickly and she explained everything well. Just I guess I would recommend her.
May 14, 2021
the staff was really friendly. They said that they took the time to explain everything to me and what I was selecting my glasses they really let me just look at everything I wanted try whatever I wanted. They never made me feel rushed or feel bad you know cause they had to sanitize all the glass as I tried them on. Gave me honest input after I asked. So I initiated their opinion but they gave it to me constructively and kindly, and they went over you know my insurance. And they gave me a price breakdown without hesitation, and I felt good leaving there. I felt confident leaving there.
May 14, 2021
Just keep doing what you are doing
May 13, 2021
I always have a great experience when I visit Dr Chen. She is sweet and kind and listens to what I have to say. Always a great experience seeing her every year.
May 13, 2021
Great office!
May 11, 2021
Very pleased with the efficiency of the entire staff.
May 06, 2021
She was very professional and respectful!
May 05, 2021
Very kind and helpful personal
April 28, 2021
Well, I'm when I came in, everyone was very courteous and they were patient to listen to me because I get a little stuck sometimes. And the overall everything was really, really nice. They were, they were friendly. Nobody was in a bad mood or grumpy about anything or they attended to you right away. Which was I thought was fantastic. So I would definitely definitely recommend you guys to for any of my friends. I definitely would like to continue going there. Thank you.
April 26, 2021
Entire staff was amazing!
April 23, 2021
Good quality knowledge of her round of practice. She's great.
April 22, 2021
Visits are always a pleasure.
April 20, 2021
Smooth and easy
April 19, 2021
For me they treated me very well whenever I have been, I have had a good, I have a good report from the doctors, and that they work in the Office, it is all, thanks.
April 19, 2021
Dr. Chen is a very competent doctor.
April 15, 2021
April 05, 2021
I enjoyed meeting Dr. Chen for the first time. She was very attentive. She listened to everything I had to say, she was very accurate when she answered my questions, and I will be more than happy to recommend her to anybody. She's a very good doctor. Thank you very much. Bye-bye.
April 02, 2021
I have been a patient at this office for over 3 years now and every time I am shown the utmost courtesy and friendliness by all staff. Phone calls are handled in a very professional and prompt way, all the staff are excellent.
April 01, 2021
All Dr.,s were personable and thorough. My visit could not have been any better! Thanks
March 31, 2021
This is the first time I saw her and I found her to listen to me and she also said that my glasses were way to strong for me. She recommended drops for my eyes before I told her they were itching me. I would recommend her to anyone.
March 31, 2021
Dr. Chen did very very well. I felt very comfortable and not anxious at all. She was a very very good. Bye. Bye.
March 24, 2021
My experience with Dr. Chen and her staff was great
March 22, 2021
Happy ye doctor answered all my questions. She explained everything she did, each test, & explained all of my symptoms, completely. She used equipment I had never seen before. I am amazed & very happy with this experience .
March 19, 2021
Nothing, I had a great experience!
March 18, 2021
Everyone at this facility was curtiest, knowledgeable, friendly and very helpful during testing and ordering my new glasses. It was a very pleasant experience.
March 18, 2021
March 15, 2021
She is amazing!
March 11, 2021
Everything was excellent. Thanks for a great visit.
March 09, 2021
The care was perfect, I am very satisfied, thank you very much.
March 08, 2021
It was informative and beneficial.
March 03, 2021
All the personnel at PIH Eye Care Center are friendly and professional! I enjoy my experience there!
March 03, 2021
Excellent experience. Thank you to my provider and the rest of the staff!
March 01, 2021
Jennifer Chen was very professional and I spoke comfortable in her presence and I think she did an excellent job of telling me how my eyes were. Thank you very much.
February 22, 2021
Staff & Dr Chen gave excellent client care, very thorough with explaining care & services
February 11, 2021
Very Helpful
February 11, 2021
Great experience, would recommend Dr. Chen and staff to family and friends.
February 10, 2021
Dr. Chen was very thorough in her examination of my eyes and she answered all my questions, even asking if I had any other questions. She was very kind and respectful. I would definitely recommend her to my family and friends.
February 01, 2021
My intial contact (name unknown) was very friendly and put me at ease. Asked pertinent health questions for Dr. Chen's examination. Dr. Chen is a delight. She engaged me as a patient not as a data entry! Answered many of my questions and explained every procedure. I have already recommended her to a couple of friends. Susan fitted me with new glasses in my price and fashion range. She made many important suggestions for computer screen viewing.
January 27, 2021
Everything went well
January 19, 2021
Everyone was EXCELLENT
January 15, 2021
This was an urgent issue as I had a problem with my good eye that needed almost immediate attention. I was able to get an appointment as soon as I could, and Dr. Chen was thorough and explained that my problem was not as serious as it could have been.
January 07, 2021
The visit went very well. Dr was very nice & helpful.
January 06, 2021
The optical division in office does not accept Medicare-- I am supposed to receive one pair of glasses from Medicare after my surgery--they said they did not accept Medicare--I would have to go elsewhere to get my glasses-- POOR POLICY----
January 06, 2021
It's all very well, I think it was excellent.
January 06, 2021
Ms Chen was very professional and respectful
December 29, 2020
Quick and fast service. Dr. Was extremely helpful and was out of the exam with in 30 minutes.
December 22, 2020
Dr Chen is excellent. Her personality is perfect for her practice, and she treats each patient equally well.
December 22, 2020
Thanks for seeing me and providing professional assessment of my condition in detail.
December 21, 2020
Friendly, quick service.
December 14, 2020
She was fantastic
December 11, 2020
Good experience. I felt confidence in experience
December 09, 2020
Everyone of the medical personnel was friendly and helpful.
December 07, 2020
Very nice, clean, Great workers and close to home!
December 04, 2020
Dr. Chen was friendly, efficient, and effective. As a new patient, she confirmed many things about my existing eye health and provided guidance on what to watch out for in the future as well as steps to continue my eye health.
November 30, 2020
I have to say that Dr jennifer Chen is a thorough and caring optometrist. She is sincerely concerned with her patients needs and is very easy to talk to. She takes her time and listens attentively. I appreciate those qualities in any health care provider.
November 30, 2020
Wonderful staff. Very helpful and friendly
November 18, 2020
Dr. Chen is kind, friendly, knowledgeable about my health, and fun to visit. She was genuinely happy for me because my eye health has improved.
November 11, 2020
Dr Chen is fantastic! She is thorough, caring and she listens. She went above and beyond to help me. I would recommend her to all my family and friends and have scheduled an appointment for my husband. Thank you, Dr Chen!
November 09, 2020
Love Dr. Chen & the whole staff at PIH Eye Center, La Mirada. Been coming here for years.
November 06, 2020
Wonderful doctors.
November 02, 2020
I highly recommend it if you are looking for a good optometrist they are very cordial & nice.
October 29, 2020
Excellent care.
October 27, 2020
I was charged a $25 copay for the first time, and wasn't given an explanation. I did not ask why. I just assumed it was because I was going to be examined by an optometrist and not an ophthalmologist.
October 26, 2020
Patient, friendly, knowledgeable
October 22, 2020
Dr. Chen is so good and thorough and explains everything very clearly.
October 22, 2020
Very good doctor
October 21, 2020
Jennifer is very informative and easy to talk to also friendly.
October 20, 2020
This provider saw the severity of the situation and worked efficiently to refer us to a specialist while still treating the problem in the meantime.
October 20, 2020
Very sufficient and explained everything I need to know in regards to my dry eye problem
October 19, 2020
Easy to talk to and with genuine care for my well-being.
October 19, 2020
Dr. Chen is a fine doctor. Unfortunately, I had to wait 6 -7 weeks for an appointment.
October 16, 2020
That every one is very courteous and helpful
October 15, 2020
Dr. Chen is a very kind and competent optometrist.
October 08, 2020
I recommend this eye center for surgery and to buy glasses. It's worth the wait. It's the very best experience one would want. I consider this is the very best place to visit for anything related to ones eyes.
October 02, 2020
October 01, 2020
That the office staff is very efficient.
September 25, 2020
very concerned and capable
September 24, 2020
she was through
September 24, 2020
Explained all procedures she did so I could understand what was being done and why. I am definitely happy with her and her staff.
September 23, 2020
The staff in this office is absolutely wonderful. They showed kindness and respect and I walked out feeling very valued and happy.
September 23, 2020
Very caring and thorough. Thank you!
September 23, 2020
Great provider, very friendly and I felt very comfortable discussing my medical issues with her. She is also very efficient. I was in and out of there very quickly.
September 15, 2020
Very helpful and kind.
September 14, 2020
very thorough exam
September 09, 2020
Dr. was a model of excellent professionalism and compassion.
September 09, 2020
I would definitely recommend this physician.
August 27, 2020
Dr. Jennifer Chen has treated all my family and all 6 times that we have gone to her this year, she has been very nice and caring. .
August 21, 2020
very nice and professional dr. very thorough exam.
August 21, 2020
Friendly and professional!
August 19, 2020
This provider made me feel comfortable, her positive upbeat personality made for a very pleasant experience.
August 17, 2020
She was very friendly & knowledgeable.
August 11, 2020
I like her, she has a great personality and good listener.
August 06, 2020
Very nice person
August 05, 2020
Dr. Chen was sooo nice, thorough and knowledgable . A breath of fresh air so to speak. So is her staff.
July 27, 2020
Jennifer Chen was great. Very thorough exam and professionalism
July 27, 2020
This place is professional and their attentiveness is key. Thank you to all who assisted.
July 24, 2020
She was very knowledgeable and through
July 24, 2020
She was very kind, professional, and thorough. She answered all of my questions and didn't cut me off while I was talking. She made me feel very comfortable. I will definitely be coming back.
July 24, 2020
I had a great experience! All the staff is very attentive.
July 23, 2020
The staff was very nice and friendly- but more importantly efficient and professional
July 22, 2020
She is wonderful I always look forward to my visit with her I work within the company and if anyone asked me I always let them know what a great experience I had with her I'm glad she's with the company
July 21, 2020
She was very thorough with the exam.
July 16, 2020
You get great service from the Eye Care Center in La Mirada.
July 16, 2020
The visit was friendly, and professional. Thanks
July 13, 2020
Dr. Chen is very good and thorough. I really enjoy her.
July 08, 2020
I have already told my wife that she should make an appointment with Dr. Chen. She is flat out awesome!
July 08, 2020
I like the facility and the staff
July 07, 2020
Friendly service.
July 06, 2020
Dr. Chen is amazing! The office help is caring and efficient. Best eye care anywhere!!
July 02, 2020
Attentive and willing to listen to you.
July 01, 2020
Very helpful and was able to help me with insurance questions.
June 30, 2020
They're the best.
June 26, 2020
She is very nice and knows her stuff
June 25, 2020
Dr Jennifer Chen is very nice and informative.
June 25, 2020
It was a great experience. Thank you so much for your concern and deftly taking precaution and care to each other, individual patients. We all need to feel safe and walk out with an awesome smile knowing that we received the repeatability best service ever. Thank you
June 25, 2020
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