Jennifer Chen OD | Optometrist | La Mirada, CA | Whittier, CA | PIH Health

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Jennifer Z. Chen

Jennifer Z. Chen OD

Specialties:

Optometry
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4.8 / 5 (based on 552 Reviews) View 110 Comments
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562.967.2870

Dr. Chen’s desire to become an optometrist stems from wanting to help her patients preserve their vision. She enjoys knowing there is a different condition to tackle every day. She is looking forward to establishing relationships with her patients. Dr. Chen is Glaucoma and TPA certified with Lacrimal Irrigation/Dilation. She is also certified in Injection Skill through National Board of Examiners in Optometry. Dr. Chen is also fluent in Mandarin and Taiwanese. Outside of work, Dr. Chen loves going to concerts and finding new places to eat. She also enjoys traveling when her schedule permits.

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Female

Specialties

  • Optometry

Additional Languages

  • Mandarin
  • Taiwanese

Education

Medical School

Southern California College of Optometry

Video

Patient Reviews

September 12, 2022
Dr. Chen explained about necessary cataract surgery, and alternative choices.
September 12, 2022
They found a catract my vision is going quickly i cantt get in to see the eye DR. for 2 months i think it to long to wait
September 09, 2022
The assistance I received when ordering my glasses
September 09, 2022
Dr. Chen is an excellent doctor. Her staff are also very professional and provides stellar patient's services. Special mention goes to (name removed) who treated us with utmost courtesy and respect.
September 08, 2022
Dr Chen has always been informative and helpful in caring for my eye needs.
September 08, 2022
I was not seen in person, this was a telephone call and yes the lady was very nice and very courteous and I appreciated her time.
September 07, 2022
The staff was very helpful and friendly. I was seen in a timely manner . I know the medical staff is , very busy . I wish I could see them sooner , to make another appointment . Thank you ??
September 07, 2022
Appreciate very much getting a next day appointment, and even more not having to wait more than 5 minutes to be seen! Dr Chen and her assistant were excellent! Thanks to everyone who facilitated this visit...
August 29, 2022
Dr. Chen is very efficient and friendly. I have seen her for many years and I do recommend her.
August 29, 2022
Dr. Chen is always professional and takes time to answer any questions I have. I ordered new glasses and (name removed) was great. Helped me find frames that will work for me, took all the time I needed to ask questions about my order. I love the PIH team!
August 24, 2022
(name removed) very helpful and with good and excellent customer service.
August 22, 2022
This office is consistently good and consistently professional and I am never disappointed.
August 22, 2022
All was great!
August 19, 2022
She was nice and easy to talk to. Had a happy attitude. Made it comfortable to be there
August 17, 2022
I don't think it's right to charge the same amount for an exam by an optometrist and medical specialists.
August 17, 2022
Both the doctor and the staff are very professional.
August 15, 2022
I quite liked it. Thank you so much.
August 12, 2022
My wife and I have been patient's at PIH eye doctor for many years and have been very satisfied and happy with the entire staff.
August 10, 2022
Hello. This is (PHI removed) husband on behalf of my wife. She was delighted very pleased, and she felt very happy and blessed that she had the opportunity to go to Dr. J Chen. She was extremely helpful, accurate, and so reasonable and so professional in every aspect of the visit. She is and will recommend her 100% that somebody from the family should go to this Clinic. Thank you so much.
August 08, 2022
Office is filled with very caring and nice people, especially the young man who got me set up to see Dr. Chen but I didn't get his name. He was wonderful!
August 05, 2022
It's always a great experience for me
July 26, 2022
For my response to the first question. I accidentally pressed 1. It should have been a 4, and I have to give this, this Jennifer Chen. Awesome, excellent service. And I was very happy with everything, so please report that and disregard. My first answer of 1 and change to a 4. Thank you.
July 26, 2022
We love Dr Chen as my son's primary OD, she is an patient and nice doctor.
July 18, 2022
The office staff is great at the services they provide!
July 18, 2022
This was my first appointment and I felt well taken care of, everyone was helpful and courteous and I felt they cared and listened .
July 12, 2022
Everything went very well. It's going to be awhile before I get my new lenses. Yeah, I hope it is in a long time. I search to the house, use my old glasses to get what I needed. That's really it. I'm very satisfied with all that I had experience. They're very good group and I've used them before and I thank you very much.
July 11, 2022
She's extremely good and great to receive such good service. Than you
July 08, 2022
Excellent care!
July 06, 2022
Very extensive exam. Nice doc.
June 20, 2022
All the staff was very friendly!
June 16, 2022
I had a great experience both Doctor Jennifer Chen and staff are very professional. I
June 06, 2022
Excellent office staff and doctors.
May 25, 2022
Dr. Chen, (names removed) (Optician) were fantastic. Friendly, professional, personable, and efficient.
May 24, 2022
First time I was in and out in less then an hour!
May 23, 2022
Everyone is very professional & takes care of all/any issues that I have.
May 20, 2022
Excellent experience, I had no idea I could go there for OD and that's the best experience I ever had.
May 19, 2022
i saw assistant and dr and (name removed) all were friendly and up beat , great attitudes towards all my questions and kept me up to date as to everything that was happening , all together a fantastic visit.
May 12, 2022
Yes, it was excellent. Thank you for your service.
May 09, 2022
The provider, Chen, is always patient and listens to what I have to say. The optician, (name removed), is also patient and explains things thoroughly.
April 28, 2022
I would like to comment on EYEWEAR Technician (name removed), She was so understanding, kind and extremely Patient with me. She completely went the extra mile to make sure I was satisfied with my choice of prescription Glasses. (name removed) took xtra time with me had so many sample Glasses out and went over each pair with great compassion for me to feel comfortable with my purchase. (name removed) is quite competent and she is a very dedicated employee. Thankyou (name removed), Sincerely (PHI removed)
April 26, 2022
Always excellent
April 22, 2022
Dr. Chen is an excellent care giver. She is very thorough and professional. I highly recommend her. As to the office staff. There could be some improvement there. Maybe some Disney customer service training or learning a little sense of humor might help. The eye glass section needs work!
April 22, 2022
Nothing else.
April 21, 2022
Dr.Chen was extremely professional and friendly and nice. Th entire staff was nice attentive and friendly.
April 21, 2022
Very professional
April 20, 2022
My visit was very pleasant & all went smoothly. Jennifer Chen was very friendly & knowledgable. Office staff were efficient & worked quickly. (name removed) who fitted me for eye glasses was very helpful making sure my new glasses fit well, looked good on me & were within budget. She spent extra time just conversing with me which I appreciate. Obviously this lady is excellent in her career but takes things further with her attempts to make the patient feel comfortable. Thank you
April 18, 2022
I had a great experience considering the reason I was there. The doctor as well as the staff was very sympathetic to my need an understanding the amount of pain and discomfort I was in.
April 15, 2022
Jennifer talked a little too quickly for me a hard of hearing person to grasp everything on first hearing.
April 15, 2022
I enjoyed this doctor very much. She was very courteous, polite, and interested in everything. She had to do with me. And I would, I would recommend her to anybody. I came across. Thank you.
April 07, 2022
Clearly Dr. Chen is a very good doctor, but the amount is time to schedule the appointment took much. So disappointed there, but definitely a very good doctor.
April 06, 2022
I chose Pih because it's close to home and I figured it was convenient and all my records can be in one place, because felt the exams was rushed by dr Jen, I won't be going back to Pih for optometrist services, I will be going back to my old Drs office in Fullerton.
March 31, 2022
Also, when choosing my glass frames etc. (name removed) was very helpful, polite & patient. I apologize I didn't get her last name. Thank you
March 25, 2022
I appreciated being part or a discussion on my options for further care.
March 21, 2022
Dr Chen was totally professional and polite she made sure she answered all my questions. Her staff was great too!
March 17, 2022
They all are excellent and very responsible and h we loful
March 10, 2022
Thank you for the excellent care. I have already referred my family and friends to you. You guys are awesome and deserve a raise :)
March 09, 2022
Absolutely, very knowledgeable. It was a pleasure to, to talk to her very knowledgeable and friendly, really happy with the, with my exam.
March 07, 2022
great !!!!!!!!!!!
March 07, 2022
My recent experience at PIH La Mirada/Dr. Chen was great. I was seen promptly. Dr. Chen was very professional and answered all of my questions. I will definitely tell my friends and family to go see Dr. Chen.
March 02, 2022
I am completely satisfied with the attention that my provider and the staff gave to me in my last visit.
March 01, 2022
I really enjoy this office.
February 24, 2022
Yes, I need to get my eyes done quicker. I have an appointment sometime in June, and it seems like that's too far away. I would like to have something done quicker.
February 17, 2022
The overall experience was great and I hope that it continues to be great.
February 17, 2022
The entire staff at PIH Health Eye Care Center is excellent. They took the time and effort to help me understand the condition of my eyes that made it easier to accept the fact that I must wait a little longer to have the cataract removed. From the very first time I went to this office, I was welcomed and treated as a valued patient.
February 17, 2022
I wanted to tell you that Dr. Chen, who saw me and gave me a good exam, did my eyes, I am very grateful to her, as well as to the hospital and all the members of the hospital. Thank you, have a good night, God bless you.
February 15, 2022
The staff was great the Nurse he was awesome and very professional the doctor how can I say what i need to say except for I felt comfort and relief because he knows what he is doing I truly felt safe. I hope my surgery goes well because I do trust him.......
February 14, 2022
Since the last time I had an appointment, something had changed in insurance coverage and this was not communicated to me until after I had already received the services. I wish they would have communicated that up front so I would not have been surprised at the new change and fees incurred as a result.
February 10, 2022
Dr. Chen is very nice and understanding the girls in the office of pretty good too. And I had been going there for several years now and I have the same experience that is always decent and pleasant and nice.
February 07, 2022
Everyone was friendly, helpful, and knowledgeable. I had a very pleasant experience at Dr. Chen's office.
February 07, 2022
Very nice, friendly and informative.
February 04, 2022
Excellent staff and Md
February 02, 2022
Very friendly office, very respectable, very outgoing on attending to your situation, your test. I, very very recommend this facility. My mom goes there and they my eye doctor had recommended me going to another doctor and I said no, I'm going to go to PIH this facility. I went over and they got me right in very good. Excellent. Thank you so much.
February 01, 2022
They all very professional and polite!! No need for further improvement.
February 01, 2022
You cannot get timely appointments with ANY doctor in the PIH system. It is absurd.
January 31, 2022
Every staff member is courteous and professional.
January 28, 2022
It to bad you have to wait so long for a next appointment
January 26, 2022
Everybody was easy to get along with and showed respect. Thank you.
January 26, 2022
The office staff was great. The young man that first called me in was fantastic.
January 20, 2022
Is really well.
January 18, 2022
I'm not the patient, I represent my mother, she is not computer knowledgeable. I go with her to all her appt.. We were together for this visit.
January 17, 2022
Always a nice and pleasant experience.
December 30, 2021
I am very happy with the care that all the doctors have given me there at the clinic except once, well, if not, I have not been able to go to my family doctor, but it is because of the pandemic that it has gone through, but I am happy with everything. I have nothing else, thank you for your attention.
December 28, 2021
Excellent
December 28, 2021
It went very well they all were nice and professonal. My mom was my ride to the location and I had her check her insurance to go there. I look foreward for future visits.
December 20, 2021
Excellent professional.
December 14, 2021
The visit was on-time and efficient. The staff, Dr. Chen, and [name removed] the optician were all very friendly. The only thing that would have made this beyond a 10 rating is if I was asked to fill out the yearly documentation online prior to my visit, much like how I do with my PCP visits in PHI using the Phreesia system. That would be nice to not worry about filling out that paperwork while in the waiting area. In fact, the staff even forgot about it until I was already in the room waiting for Dr. Chen.
December 10, 2021
Everybody employee in office was very nice. A+ to everyone! And the MD was Awesome.
December 06, 2021
It took a few months to get an appointment to see the optometrist... But other than that everything went great!
December 01, 2021
It was a very good experience. The people were very , very nice, but it takes forever to get an appointment. That was the most disgusting part. Just I couldn't believe it. I could not believe that I have to wait 3-6 weeks. So anyway, that's what experience I had, but I was thrilled with what I got. Thank you very much.
November 29, 2021
The Urgent care staff in Montebello were very efficient and courteous. Dr. Chen listened to my concerns and and was very clear in her diagnosis and path forward.
November 22, 2021
That the service was really good, and the doctor explain everything to me.
November 18, 2021
Great experience
November 12, 2021
Staff ?? efficiency and professionalism.
November 04, 2021
It was a great visit!
November 03, 2021
The three people I met with were amazing. Actually enjoyed my visit.
November 03, 2021
She is very professional and understanding. I like to make my appointments with her.
November 01, 2021
doctor showed a concern for my health. she was patient with me and my questions
November 01, 2021
When I saw Dr. Chen Monday morning, she was very professional, very courteous and she saw me in a very timely manner and I was very impressed. And again, not that I want to be overly ... in so many words, glad that PIH is available to us, but I'm just happy with your organization. Thank you very much and goodbye.
November 01, 2021
Dr. Chen is a personable, professional, and courteous provider.
October 29, 2021
He was wonderful, very patient, very informative, and very pleasant and kind. Thank you.
October 29, 2021
Great visit. Everyone was friendly, helpful and kind. [Name removed] started me off and did a great job. Dr. Chen was awesome and so helpful. I finished with [name removed] who was so helpful too!
October 27, 2021
I was supposed to be seen by the opthamologist because I'm a diabetic and Dr. Chen, she examined me, and but we didn't order glasses or anything because I need to see the opthamologist which I didn't see him. His, I can't get an appointment till June. I mean, so December 23rd. Now, that's way over there. A way. I had to wait a month and a half for this appointment. And now another 2 months for the other to see the opthamologist, so I wasn't too happy about that because my eyes are really bad. Bye.
October 27, 2021
vIt was very easy!
October 18, 2021
The doctor treated me perfectly. I am very pleased. I would recommend them.
October 14, 2021
Dr. Chen and supporting staff were very kind and professional ... above and beyond expectations. Thanks to all.
October 14, 2021
Jennifer Chen is the best doctor. She is attentive and listens to her patients. She is very smart and explains everything to you. I am so happy to have Jennifer as my doctor.
October 08, 2021
The office staff and Dr are excellent. Only complaint is it took over a month to get a appointment.
October 06, 2021
It appeared as the optician fitting me for glasses was attempting to up-sell me on glasses. I asked for just the prescription, now I need to return tomorrow for the PD measurement to order on-line.
October 06, 2021
I was glad to be able to be seen the same I called due to my concern with eye. The doctor and staff were was very caring.
October 06, 2021
I was extremely surprised and grateful that after calling for an appointment with an eye emergency, I was able to be seen by Dr Chen in 25 minutes! That was amazing! Dr Chen did a very thorough exam and was able to communicate what was going on with me and gave me assurance that I was okay, as well as let me know what I should be watching for in the future. Thank you Dr Chen!
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