John R. Herald MD

Very satisfied?

Dr Herald thinks out if the box and is alert to the tiniest issue avoiding a fatal heart attack.

Courtesy of the nurses and promptness in attending to me.

Very pleasant experience overall. Fast and courteous service and great experience with provider.

His medical nurse was a bit snarky. She should be working with paper rather than people. It was my first time seeing Dr. Herald. I located the office, checked in at the front desk, and sat down to complete the medication form. I then asked to use the restroom, which is down the hall. About 2 minutes later I returned. The nurse who escorted me to the doctor's room commented that I was late for my appointment. Apparently, she called my name as I was using the bathroom. Not a pleasant comment for my first visit or any visit. The other ladies in the office were as pleasant as could be, especially the receptionist who greeted me initially. She was very sweet.

Good first time experience with this doctor and his kind staff.

Very friendly and courteous staff.

First, I had an echo with (name removed), who also did my doppler a couple of weeks ago. Both times she was polite and personable. She then walked me to a room to wait for Dr Herald. He, as always, was knowledgeable, understanding, and personable!

In and out... everything I wanted to talk about was covered... next appointment and tests were made... everyone was friendly and efficient

This was my second visit to this office and I must say the entire staff is nice and friendly.

I was very impressed with Dr. Herald . He listened to me very, very attentively. Not only did he listen, but he gave me a feeling that I was, that they really care and they want to get the most accurate test results and not just assume what I'm saying was probably part of the problem. He used or suggested a test which would eliminate any questions, you know, of what my heart condition could possibly and that brought me a lot of

Of all the specialists who visited PIH Hospital, Dr. Herald has been the one who has treated me best. He has listened to what I say, and honestly, as a professional, I give him a 10. Thank you, Dr. Herald.

the doctor listens very well to what I had to say and responded well

He was a very kind, understanding man. Through the test that I had to go through when I was in the facility, he was there and other doctors weren't there. So I appreciated everything he did and how he explained everything to me and gave me peace. Thank you.

The staff was very friendly and courteous. Dr Herald is awesome and made me feel comfortable.

Doctor herald gave me peace of mind and (name removed) is nice

Thank You Dr. Herald.

Excellent cardiologist, attentive, professional, very helpful

Great office and all the staff, Doctor was patient and listened to all my concerns explained things well and recommended a test he felt was needed!

Dr. Herald, Dr.(name removed) were very professional, attentive & patient. (Name removed) (took my vital signs, EKG) was also very professional, attentive & patient. Front & back office personnel, very professional, attentive & patient. Thank you!

I am extremely happy and impressed with Dr. Herald. He's one of the best doctors I've ever met and being so young and so gentle and kind and very, very professional. I am very happy and I'm more than glad to endorse him.

Physician explained new Rx for my A-Fib Dx

Dr. Herald is extremely, extremely, very nice, very polite, and very, very informative. He answered all my questions, gave me the results of my tests with no problem where I could understand everything. I would recommend him highly to anyone. Thank you.

I'm sorry that I pressed one for the office staff. I pressed an error and I was satisfied with the office staff. Thank you.

He was, Dr. Herald was very nice. I saw him in the hospital and he came in every day that I was in there just to check on me and one time just to apologize that the schedule we'd had got a little, it was a little messed up so he came to apologize for that also. I liked him a lot and he was a good doctor to me so I definitely recommend him.

My only complaint would be two things the parking lot situation. First, arriving in the morning, especially Monday morning, it met with and overflow of agressive drivers all attempting locate an empty space. I literally saw a car miss a patient walking in the parking lot by less than a couple feet while agressively speeding to get to a clear space. Second, the parking lot ticket machine are often out of service and/or do not work correctly. Might want to fix that.

The staff and the doctors were very nice. They took the time to explain and I liked them. Thank you.

The office staff was awesome, Great group of girls..

Doctor and staff were very helpful and professional.

We really like this Cardiologist nobody found any medication to help my problem with my blood pressure. We finally came to this doctor and he has been controlling my medication for about a year so happy to found him. He's great. He does important test and explains everything . Love this Dr. The staff in the front office needs a little bit of training because they forget to add appointments in the system then you show up and they are like we don't have you in the system and we have the paper with appointments. The nurses are great when they take you in the room other than that it's perfect.

Everything went well im happy with results

Everyone including the docter were very kind.

I was very confident with the doctor that I had. I felt very confident.

Very professional with excellent service! Thank you!

I like the way Dr. Herald listens to me.

Looking forward to next meeting.

I felt very comfortable, at ease and able to talk freely about my health issues, And didn't feel rushed ,I really appreciated that Thank you

I've had 2 appointments at the PIH Putnam office in the last few weeks. It is very frustrating that for each appointment I need to complete the online check-in even though the information hasn't changed. It is time consuming to have to fill in the exact same information that I filled in only a week prior. It's all in the same system, so it's redundant.

Dr Herald is extremely professional and caring. I am glad that I was able to get him as my cardiologist.

Dr, Herald was caring and listened to me and was agreeable to my suggestions .

Dr Herald is a good listener & took time to answer my concerns

Prompt fully explained treatment plan made me feel comfortable

A very professional and kind doctor

GREAT PLACE FOR MEDICAL CARE

Dr. Herald is a good doctor and I've seen him once before and I would recommend him and he was thorough with me and everything. Thank you.

All good

Dr Herald is thorough, professional and caring. He treats the whole person.

I was unhappy that I was not able to book my appointment earlier because I was told that my original doctor was no longer my doctor because I hadn't seen him in awhile.

Dr. Herald was very professional, knowledgeable, good listener, explained every subject very clearly. Good manners , friendly approach. Highly recommended.

I appreciate the short wait times and the excellent care.

The staff providers are great. Great interaction

Okay, I was, I have some difficulty taking my blood pressure and I also have some difficulty with the instructions because the medicine is specific to my heart. But I understand what he told us and I'm just doing my very best to follow that. Thank you.

Great doctor, great service, great staff. Everybody's friendly, very informative, and they took really good care of me.

Hi, Dr. (name removed), he was really, really great, really listened to me. I would recommend him to my family and friends. And thank you so very much, doctor. Bye.

This was my first time meeting Dr Herald. I immediately liked him as my new cardiologist. He was very thorough and efficient. He recommended that I have an echocardiogram done since he heard my murmur and it had been a few years since my original one . He wasn't overly concerned; but taking precaution.I appreciated his concern and his staff took care of scheduling it for me. The staff in that office is great; friendly and willing to assist. Thank you!

I'm very pleased with the way Dr. Herald listens to me when I come in. I am impressed with his knowledge and he was very helpful in giving me some additional things that I could do along with affirmation of things that I had been doing. I very much appreciate Dr. Herald and am looking forward to the continuing relationship with him.

Keep up the good work! Thank you for the service.

Great Experience !!

I appreciated Dr. Herald's kindness, knowledge and professionalism.

Dr. & staff were very helpful! I have confidence Dr. has helped so much with my health care!

They were very punctual when we arrived, we were attended to immediately, the doctor was very kind, and we left very happy. Thank you very much.

Very satisfied with this provider.

I appreciated Dr. Herald's attentiveness and engaged style. He is very professional and listens intentionally.

Very good attention.

This and all appointments at PIH is definitely hard to make, get into. If I really needed to see a doctor due to illness, I'd have to go to urgent care. However if I was planning my yearly checkups or follow ups scheduling 3 months ahead of appointment is OK

Pih doctors are great

It's the first time I had an appointment with Dr Herald. I was pleased with his demeanor and the appointment was brief. I enjoyed his confidence in my judgment. A first time, I think should be like a consult with in depth medical review. I look forward to our subsequent meetings.

From beginning to end First Class all the way.

Hello, my name is (PHI removed). Regarding Dr. Herold's office, I would definitely give everyone a 10, from the front desk to the doctor himself. They are all very professional people, and I have received wonderful care. Thank you, Dr. Herold. Bye.

I try to be proactive when it comes to my health and I felt I was listened to and had a good consultation. I feel very good with recommendation and moving forward.

The staff is very professional. Dr Herald is always very good. Also, I didn't have to wait long to see him.

Thank You. To the staff and Dr. Herald.

Dr Herald, (name removed) (his nurse) and (name removed) (front office) were all exceptional.

The nurse that took my vitals could have been a little more friendly and not be in such a rush.

I was very nervous going there and the nurse that I had was awesome. He is a very, very nice, very reassuring nurse. The doctor was awesome and I was happy. Thank you, you guys. That's it.

This was my first time with this doctor. I learned more than I have known before. Grateful

Everyone is very professional and made me feel very comfortable. I trust Dr Herald with my life!

Medicine is expensive maybe too expensive

Met Dr. Herald for the first time. He was very professional and answered all my questions.

It was my first visit with this doctor, so I don't have much to say maybe on my second visit I could say more overall the visit was OK The only thing I didn't like is that I had a pay for parking.

Everyone was very helpful

Very professional

Dr Herald was attentive, professional and supportive of our (me and my husband) needs. It was our first time meeting with Dr Herald. His caring manner made us feel like we were in good hands.

Dr Herald is very nice ... accommodating and listens to me/his patient. I appreciate his kind understanding; facilitating my request for an appointment with him. The staff is is also nice and helpful. Happy with my experience/appt with Dr Herald

I liked very much that my Dr was very thorough and professional and did not rush me during my appointment. And he did not take forever to make his point.

I appreciated that the doctor was very kind and understanding for my needs to move things forward sooner to help me with the procedure that I need to get done.

Lupita was great, she was very friendly and tentative, Dr Herald was great and listened to my concerns and he gave me what I was looking for as far as imaging and I do think he has my best interest when it comes to my health. Only complaint if any was how long it took to get my appointment, but I understand now because the service is great.

Dr Herald and the nurses in the office were all professional and very kind. I feel like I was heard, and I'm comfortable with the assessments he wants, as well as with the follow ups suggested. I feel like he treats the person without bias, and that's still pretty rare in medicine.

They read all my pre-prepared notes and questions, and answered each one. They were patient and understanding and its very appreciated!

Yes, I was very satisfied with Dr. Harald's visit I had with him. I went into the office on July 29th and I had palpitations and he was able to diagnose and even had to send me to the ER to get some medication and he acted quickly and promptly. He was very understanding, listened to your needs, The office staff was great, came to see me when I was in the hospital for the two days or three days, and I would definitely keep going back and recommend him.

Dr. Herald has been wonderful and I am so grateful and blessed to have his as my cardiologist. I tell all my family and friends about him and highly recommend him to all

They were very compassionate and kind.

They went over my medical records that I had at PIH but my past medical records from other hospital that have deferent IPA's other then PIH are incomplete. Do you need me to help you out with getting medical records from other hospitals or doctors offices or do you need just the names of hospitals or doctors and dates that have treated me in the past ?

Your staff and Dr were amazing

It was my first time meeting Dr. Herald.

Staff and the Doctor were very helpful, the doctor listen to my concerns and he is very knowledgeable, I was very satisfied with the service. I will definitely recommend the Doctor.

Dr Herald is always professional communicated clearly and I trust his experience and knowledge.

All office staff were amazing!

Very impressed with seeing doctor close to my appointment time. The office staff helpful from time of arrival until set up of next appointment. Doctor assistant very helpful & explained all procedures & what to expect. Doctor answered all my questions & looked over history of my condition.

This was my first visit with Dr. Herald. I found him very knowledgeable, thorough, and personable. I will be switching to him for my future appointments.

Friendly staff, accommodating. Dr. Herald took his time to explain things. Has good bedside manner.

Very satisfied

Entire staff from check in to checking out were very courteous and pleasant.

The nurse (name removed) was extremely informative, courteous and kind. She listened attentively to my concerns.

A great doctor, felt very comfortable. I'm happy with the services and I'm glad it was him. Thank you so much.