Ketsana Vilaysane MD

The provider was very professional and very excellent, and this is why I love PH because they're so professional and they do not play games, they get down to the point and take care of business and in a professional manner, leaving my family space and definitely comforted. So, thank you very much again.

After a great office visit that took 3 hours the pharmacy was empty and still waited an additional hour for my prescriptions, that I did not understand it almost looked like they did not care about the patients.

I was very happy with the services I received. The RN was extremely friendly which made for an overall pleasant experience.

All the nurses were very nice.

Overall, Ketsana Vilaysane was dismissive of what I had to say. When I told him what my other physicians diagnosed me with he was rude and told me that they were wrong and that I was unaware of what I was actually sick with. There are so many other ways he could've said it, but he chose to do so in a way that belittled me.

Our community does not need Dr. Vilaysane caring for our families. He was rude, condescending, demeaning and humiliating. We asked several questions. Rather than answer honestly he was sarcastic. I asked if he thought my son should go to school his answer was he didn't care. He was going to go to school for him. We left and went to see a different physician who provided us with the confidence that our child was well cared for. We hope Dr. Vilaysane will be taught how to communicate and work amongst the people in our community.

My experience with ph I th Pho the first time ever been there so it was absolutely amazing from check in to having the MAA bring me back into my files she was very personable the doctor was amazing. You listen to what I had to say. I was super impressed super super impressed. I really really like them. I'm very happy. I stop there and I didn't go anywhere else thank you.

He is an excellent Doctor.

Dr was rude and said they didn't have a list of past medications of mine. Laughed when i tried to describe the pill i had taken.

Thank you so much Dr. V!

They did a great job thanks

Great service

This was my first time here and I was skeptical but since before I walked in I was already feeling good about it. The building was nice from the outside and there was plenty of parking available. Having a bathroom at the entrance was great! (And it was clean) Every single staff was polite and helpful. I felt heard and was helped. Thank you so much to the staff at the Azusa location!

Thanks

I went in with diarrhea and vomiting. He said I had a stomach virus. However, I got covid tested and my work note only referred to waiting for covid results, not the stomach virus.

The dr came in and mumbled I had no idea what he said. He didn't introduce himself. When he told me after 2 seconds I had a sty I had to ask the questions. He seemed disconnected & does not have a good bedside manner. Maybe I just caught him on a bad day as we all have those but to not introduce yourself is just rude

Very well

Very professional and friendly office staff and doctor. Will definitely be going to this urgent care when needed.

They don't return my calls. They don't give me answers on my radiology results. I need to go over there today this morning to get them.

My son (INAUDIBLE) has autism and that has always been respected in that office and I will continue to go there and be a patient as long as they continue to do that. It's been really amazing. Everybody who who talks to him talk to him with respect and they help him out the best that they can. So I greatly appreciate it. And the support that they show me on the same hand is really important as well. So I'm very thankful.