Ketsana Vilaysane, MD

Excellent service from the front counter to the nurse assistant to the doctor. All were courteous, I was in and out in less than 30 min. My prescription was faxed no problems at the Pharmacy and within an hour I was home. PIH urgent care at this location I highly recommend.

Always good service and minimal wait compared to other urgent care offices I’ve visited.

Urgent care where patients don't have a wait an unreasonable amount of time with a provider who is caring and confident enough to calm with children and parents alike.

The Urgent Care is very convenient.

The girls they have answering the phones need to work on their people skills and learn to help the patients not argue and be rude

Great saw me ASAP after he ordered the X-ray and waiting over an 1hr for an X-ray but he didn’t apologize for the delay either. Communication is key a department.

The facility was wonderful and I was able to get in and out quickly. The provider should have asked questions about my condition and past episodes instead of just prescribing medication based on test results.

The service was quick no real paperwork to deal with

Very nice an clean facility. Very informative people. Then followed up my primary dr.

Very pleased with my visit to see Dr. and outcome. The Staff were professional, courteous and patient focused.The Dr. who I saw was very, attentive, professional, he listened to me and responded to my concerns.Thank you!! I feel better today because of my visit!

Was kind, thorough and not rushed. He seemed knowledgeable .

Since you did not provide me with the employee's status, I'm assuming you are evaluating the physician that saw me - I don't recall his name, and he appeared to be Asian. In your introduction you did not state "Doctor" (name).My evaluation reflects the doctor who treated me. Staff was also very effective.

It is nice to meet people who have a passion for their career and makes one feel comfortable. His positive attitude reduced my level anxiety. Thank you

I wish this doctor could be my primary care doctor. If possible, I'd schedule all future visits with him.

The provider was very attentive and concerned with my symptoms. He treated me very kindly and was concerned with my well-being. He took the time to listen to my concerns as well. Thank you.

What a great experience all around! The office was super clean, staff was was friendly and kind, and the doctor was beyond patient and nice to me. He was knowledgeable and treated me with so much care. I really appreciate how professional and courteous everyone was!

I like his professional attitude and analyzing my problem and offering a solution to my GERD.

this Dr. listened to my ailment(s) assessed the situation, examined and gave results within minutes. Knew his job well!! would highly recommend!!

nice wait time

Urgent Care was very quick to get me into a room. The nurse was prompt in getting into the room and asking me about my complaint. The nurse is the one who did the ECG. I saw the doctor less than 5 minutes. So you may comments about the excellent nursing staff at the Urgent Care facility.

VERY GOOD SERVICE!

should be opened earlier.

I found this Urgent care facility through my insurance website and it's the closest one to my home. I was pleasantly surprised how fast I was able to see a doctor at the moment and it was a positive experience.

They are great!

We had thoughtful and good care at the PIH Urgent Care on Whittier Blvd.

Facility clean, staff is friendly and helpful.

Very professional and caring

I'm glad I went!

I would say that this urgent care facility is very professional and you're treated with courtesy and respect.

Very patient

Clean, friendly and efficient

Great service, live the location and employees are amazing and courteous.

Great resource for health care.

look more thoroughly

Nice person. Easy to understand.

Sincere. Listened. Knowledgeable.

Will recommend him wish he could be our primary he's amazing!

He knew what I needed, I was coughing alot, he asked all the right questions and was genuinely concerned. The medications he prescribed me were perfect in a matter of days I was up and ready for work.

In and out in one hour. I was 9th in line when the doors opened. Thanks PIH, awesome experience!

He was thorough and informative

They are the greatest.

This urgent care has changed for the worse

good doctor and nurse in this urgent care

Go here! It’s great!

Everyone was very pleasant

I had a great experience, will definitely go back to this clinic

Very nice experience

I would certainly go back if needed.the dr. and staff were friendly and kind.

Excellent care.

Great place & services

I am always happy with how quickly I am seen and treated. The staff is always very friendly and welcoming. It takes away from whatever stress I may have that led me to urgent care.

Place is wonderful...no big crowds.

Love the provider please keep this location open