Lonnie L. Chatman PA

I liked how dr. Chatman explained everything about my condition and said everything I needed to hear. He was very caring and did what he thought was right and did the right thing in treating my pain. Im greatful to him for doing so.

Great service Great attitude well pleased

Waste of time, went over some things but not really sure anything was accomplished

Both my husband and I were very pleased that we were able to see Lonnie Chatman We have seen him before and he explained everything and it was such a pleasure to have him again.

In my first encounter with Lonnie CHATMAN, he was not compassionate about the situation I brought to him. He didn't seem to listen or care for what I had to say about my injury, and he was very dismissive about my worries and concerns.

Very professional staff

Lonnie chatman is way professional and makes going to the doctors enjoyable..thank you

Amazing staff. The gentleman very caring, explained to me what's going on, and helped me go through everything very carefully. And after that, when I called back, the staff, the ladies answered the phone, so very helpful. Guide me to the right direction, what to do, and all the information I needed. I'm very grateful. Thank you.

The surgery went well. I was happy. I didn't feel better. Thank you for your support.

I had a good experience. It's just the location is real old. Everything inside looks old. It doesn't look up to date. That's the only problem. PCH or PIH needs to get up to date with everything. It looks like I was going into a 1980s office, something like that. That's about it.

My primary care physician said I would go to orthopedics to treat the arthritis in my feet and he didn't even address the issue and then gave me a referral to my existing podiatrist, which I'm happy to see my podiatrist, but I felt like it was a waste of my time. Thank you.

Staff and Lonnie Chapman were excellent. Excellent service. Excellent care.

Really enjoyed the perkiness and smiling face of (name removed), the gal that put my cast on. She was very cheery and positive. I know it can be mundane doing this over and over but she made you feel like you were special.

Dr was very courteous and very kind

My first time seeing Mr. Chatman and was pleasantly surprised. Overall good appointment.

Always a good experience with PIH providers

I was treated with respect and kindness

I just felt like the doctor did not inspect me thoroughly. I went to, wanted to see him because this is supposed to be his specialty, but instead he just repeated the previous doctor's statement by just reading the chart and all that. I don't think he spent enough time to inspect my body to find out if, you know, the condition of the bones because I just lay on after the visit, I found out that my color bone is protruding. And I'm kind of disappointed that the doctor did not point that out. And I tried to tell him that my shoulder is not level and he said that it's definitely level when there's about two inches drop. So I'm disappointed. Thank you. Bye.

I'm impressed with the efficiency of the operation at the Bloomfield location.

Had a good experience and was treated with respect.

The people on Bloomfield on the first floor who accept, who sign you in, great customer service, great engagement. They talk to you, great, great experience. However, when I went to the second floor for my appointment, people are rude, no eye contact. You ask a question, it's simple to answer it. They leave. They have no interest in communicating or establishing some kind of a rapport with you. And it was just a very pleasant experience. The doctor spent maybe less than five minutes with me. And it's a big different experience compared to Whittier PIH, compared to Putnam. I'm on floor 402. There, the staff is outstanding.

The doctor was very nice and did a great job but I registered online before my visit and when I signed in I was waiting to be called up so the staff could tell me where to go and I seen 8-10 people come in after me and they were called up and sent to their doctors waiting room. After 25 minutes I went up to the office staff and told them I have been waiting for 25 minutes and the women asked if I signed in and I said yes 25 minutes ago. The women asked the other women if they have my paperwork and all said no. The woman looked me up in the computer and said go to the second floor waiting room. I watched one of the women take the signs in sheet after I signed in so not sure what the issue was, not paying attention?

I went to doctors office to get a rooster injection to my left knee. I was assigned to a nurse practitioner of which did not listen to the fact that I've had back/hip surgery and expected me to sit on the examining table-very uncomfortable for my back and no back support! I needed stability for my body, especially my back and hip to be able to withstand the injection. I needed to have sat on a chair, however; he wanted comfort for himself versus for me. I chose not to get the injection out of fear that my leg was dangling from the examination chair and that I would move my leg when injection given.. I left very perplex with said procedure..Still in excruciating pain.

Everything, absolutely everything, was perfectly fine. I was delighted with the treatment I received. Thank you so much.

The staff was very friendly. We got there for our appointment and a gentleman whose appointment was scheduled after ours was seen first. I don't know why that was the case, so we had to wait about 25-30 minutes to go back behind. But once we were back, it was great. The young lady who put my daughter's cap on was very friendly, cordial, informative, to answer all of my questions. She was great.

Yes, Dr. Chatman made me feel very relaxed. He answered all my questions and was able to understand everything he was talking about and even gave me a brochure to read over. I really highly recommend him. I've seen him one other time in the past and it was the same very good office visit with him. So thank you and good luck. Bye.

Thank you very much. You did very well with everything. Don't correct anything. Everything is just fine. Have a nice afternoon and thank you very much for your time.

The hospital staff, the nurse and the appointments, everything was perfect. This doctor was such a gentleman. I love him. I would recommend him to anybody. He understood my needs and he was very gentle with me.

Dr. Chatman was very nice very knowledgeable and very professional

The provider was not friendly at all. Didn't smile once. Didn't say, I'm sorry you got into this accident and broke your wrist. I hope you feel better. Take care. Those are just basic common courtesies and I didn't get any of that. So that's it. I think he needs to improve his bedside manner, but I appreciate that he saw me in a timely manner. And I'm grateful for that. I'm sure that he is a good provider, but I think he should be a little bit friendlier. Okay, thank you. Bye-bye.

Very professional, courteous staff.

Satisfied

Dr. Chatman was awesome. He listened to me. He respected what I had to say. However, the physician assistant was very passive aggressive and I did not appreciate him whatsoever.

I was very surprised that the doctor had reviewed my exrays and file before coming in to see me. Also he let me explain what I was feeling and the level of pain in a area that had prior damage I had been monitoring for over 40 years and did not have a problem with it until my fall on 2/18 where as I broke my pelvis but initial fall impact was on my hip center of my back and has painfully prevailed even after the pain from fractured pelvis mo longer hurts. He listened and then he explained why and two treatment options and allowed me to select which. I did take the less invasive one first and hope my back gets better with medication and physical therapy.

It's been three days since I saw Dr. Chatman. I hope that I can soon start my therapy and that my referral from him is taken faster so I can start the therapy as soon as possible. Everything else is going great so far. Hopefully by Thursday or Friday, I'll be able to schedule an appointment with my therapist to start my therapy, which is important. Thank you.

I really like the way Dr. CHATMAN communicates with people, with me especially. He understands and I would definitely, definitely recommend him. Thank you.

Very professional and knowledgeable

I noticed that with this whole deal with PIH, PIH needs to do a better job in staffing their medical assistants. I'm not understanding how none of the medical assistants know how to input chart notes, even read an authorization, or even process one, let alone read one. I've been dealing with this case for almost 10 months and the staff has been horrible in regards to my daughter getting the good care that PIH states that they give their patients.

Thank you

Dr Lonnie Chatman was very professional, courteous and helpful regarding my illness. His staff is very friendly and welcoming.

I didn't like the service at all, thank you very much.

The clinic staff are helpful and efficient. My provider told me I have frozen shoulder after he ask me to lift my hand in different directions. But he did not mention anything about my MRI report that I submitted and did not mentioned anything about my x-ray they took yesterday either. I hope he did so I know, he read both test results. But he seems very knowledgable and well experienced Doctor. Nurse, reception staffs and technician are all polite.

Great service.

Very please .

Staff was helpful in scheduling my appointment with a surgeon

What I would suggest is that you really talk to the people at reception, because this is the second time I've been there and I've always been mistreated by them. They don't attend to me, they completely ignore me, and I think that's not right. And it's the receptionists, yes, the dark-skinned one. She's... she's a good person, and both times she's helped me because the others don't want to help me. I really think you need to talk to the two receptionists who are there to assist you, because they don't want to help Hispanics. That's my comment. Thank you. Everyone else is very attentive, very kind.

Complete waste of time !

All personal were friendly and professional including nurses. I recommend Dr. Lonnie Chatman he's been my care provider as far as my knee injections go. He's also very knowledgeable and professional. Check-in services on the phone not my thing but I respect it. Thank you

Excellent Service. Felt a lot better the next morning.

Will send a letter to you at the Santa Fe office of poor referrals for DME

I didn't care for the doctor that I had seen on Friday. He wasn't my regular doctor. And I felt rushed.

Lonnie Chatman was not empathetic. I did not feel heard and he seemed to just brush through the MRI results for my shoulder. He gave me a cortisone shot and when I asked him if I should keep my physical therapy appt that was already scheduled for the following day, his response was "yes, you need to keep moving." The following day when I went to my physical therapy appt, they told me that I needed to allow a few days to rest from the cortisone shot and my appt had to be rescheduled. It has now been more than 48 hours after the cortisone shot and I don't feel any relief. I'm sorry but this PA didn't take the time to listen to my questions and provide me with sound responses. I'm now questioning his competence.

The appointment went very well. The staff on the first floor were very friendly. The nurses on the second floor were also very helpful, respectful, and communicative. What I didn't like was the doctor's professionalism. We had an incident when we arrived, and he barely acknowledged me. I was with my daughter, and I was talking to her like a little girl, and she was there to help me. The issue was that he was asking about my medications, and as a professional, I felt he should have explained them to me, or how I should be taking them. I just felt he wasn't explaining things very well; he was very brief and...

His Nurse (name removed) was very rude, she's couldn't find my referral or authorization, I told also that I was seen on 10/31/24 by emergency, she told me it wasn't true that I must have gone to another hospital since she also couldn't find in computer, and because I was ppo that I probably wasn't going to be seen, I always have excellent help at PIH the people are always so friendly and act professional, all this lady told me after they were going to send my prescription to cvs on Colorado and it has not been done. I didn't receive a copy of anything that took place that day, which I always receive, and I need one how can I get a copy of what was done that day and prescriptions sent to CVS please? (PHI removed)

The office was very clean. Everything was extremely quick. This was probably the fastest medical appointment I've ever had in my 30 years of life here. It was extremely quick. Everybody knew what they were doing. It was incredible.

So kind!!!

? BLANK ?

Made me feel very welcomed and appreciated. He was a very, very, very great doctor. Thank you very much for her services.

The main issue is that the doctor didn't prescribe the correct medication for my grandmother. She was supposed to get an ibuprofen prescription, but they didn't prescribe anything. And they just handled her very poorly, and it just seems like they were just going through the motions and not putting in care for my grandmother.

Could not have had a better experience! Everyone was so nice and courteous and thoughtful!!

I was a little disappointed that I didn't get fitted with what I went there for. But otherwise was satisfied that I did get some results anyway. The staff were very nice and helpful and so was the dr.

The entire office staff, including the doctor, made us feel very comfortable from check-in through our entire process. And I just thought they all did a very good job.

Great experience

I didn't like the service I received. It was very bad.

With exception of the x-ray technician the visit was positive. He was not friendly at all, made you feel uncomfortable. No interaction at all other than barking instruction where to stand. I have had 2 experiences with this x-ray tech. Give off the attitude he hates his job. Both times I have visited I informed the staff about his attitude and they said they were aware. Someone needs to talk to him.

Satisfied thus far.

That the staff was very nice and helped me very quickly. I wasn't in there very long at all. So thank you.

Waiting to see an orthopedic for my knee. Haven't heard from anyone the PA WAS UNABLE TO DO ANYTHING BUT LOOK AT AN X-RAY WHICH I ALREADY HAD. No resolution after being there the day before because someone scheduled me with Dr lee the hand specialist when I needed someone for my knee

The human care was not what I expected from a PIH facility. The staff and Dr did not seem friendly or interested in my comfort and well being.

This was the first time I received an injection that I literally did not feel AT ALL. Thumbs up ??