Lonnie L. Chatman PA

Very professional, courteous staff.

Satisfied

Dr. Chatman was awesome. He listened to me. He respected what I had to say. However, the physician assistant was very passive aggressive and I did not appreciate him whatsoever.

I was very surprised that the doctor had reviewed my exrays and file before coming in to see me. Also he let me explain what I was feeling and the level of pain in a area that had prior damage I had been monitoring for over 40 years and did not have a problem with it until my fall on 2/18 where as I broke my pelvis but initial fall impact was on my hip center of my back and has painfully prevailed even after the pain from fractured pelvis mo longer hurts. He listened and then he explained why and two treatment options and allowed me to select which. I did take the less invasive one first and hope my back gets better with medication and physical therapy.

It's been three days since I saw Dr. Chatman. I hope that I can soon start my therapy and that my referral from him is taken faster so I can start the therapy as soon as possible. Everything else is going great so far. Hopefully by Thursday or Friday, I'll be able to schedule an appointment with my therapist to start my therapy, which is important. Thank you.

I really like the way Dr. CHATMAN communicates with people, with me especially. He understands and I would definitely, definitely recommend him. Thank you.

Very professional and knowledgeable

I noticed that with this whole deal with PIH, PIH needs to do a better job in staffing their medical assistants. I'm not understanding how none of the medical assistants know how to input chart notes, even read an authorization, or even process one, let alone read one. I've been dealing with this case for almost 10 months and the staff has been horrible in regards to my daughter getting the good care that PIH states that they give their patients.

Thank you

Dr Lonnie Chatman was very professional, courteous and helpful regarding my illness. His staff is very friendly and welcoming.

I didn't like the service at all, thank you very much.

The clinic staff are helpful and efficient. My provider told me I have frozen shoulder after he ask me to lift my hand in different directions. But he did not mention anything about my MRI report that I submitted and did not mentioned anything about my x-ray they took yesterday either. I hope he did so I know, he read both test results. But he seems very knowledgable and well experienced Doctor. Nurse, reception staffs and technician are all polite.

Great service.

Very please .

Staff was helpful in scheduling my appointment with a surgeon

What I would suggest is that you really talk to the people at reception, because this is the second time I've been there and I've always been mistreated by them. They don't attend to me, they completely ignore me, and I think that's not right. And it's the receptionists, yes, the dark-skinned one. She's... she's a good person, and both times she's helped me because the others don't want to help me. I really think you need to talk to the two receptionists who are there to assist you, because they don't want to help Hispanics. That's my comment. Thank you. Everyone else is very attentive, very kind.

Complete waste of time !

All personal were friendly and professional including nurses. I recommend Dr. Lonnie Chatman he's been my care provider as far as my knee injections go. He's also very knowledgeable and professional. Check-in services on the phone not my thing but I respect it. Thank you

Excellent Service. Felt a lot better the next morning.

Will send a letter to you at the Santa Fe office of poor referrals for DME

I didn't care for the doctor that I had seen on Friday. He wasn't my regular doctor. And I felt rushed.

Lonnie Chatman was not empathetic. I did not feel heard and he seemed to just brush through the MRI results for my shoulder. He gave me a cortisone shot and when I asked him if I should keep my physical therapy appt that was already scheduled for the following day, his response was "yes, you need to keep moving." The following day when I went to my physical therapy appt, they told me that I needed to allow a few days to rest from the cortisone shot and my appt had to be rescheduled. It has now been more than 48 hours after the cortisone shot and I don't feel any relief. I'm sorry but this PA didn't take the time to listen to my questions and provide me with sound responses. I'm now questioning his competence.

The appointment went very well. The staff on the first floor were very friendly. The nurses on the second floor were also very helpful, respectful, and communicative. What I didn't like was the doctor's professionalism. We had an incident when we arrived, and he barely acknowledged me. I was with my daughter, and I was talking to her like a little girl, and she was there to help me. The issue was that he was asking about my medications, and as a professional, I felt he should have explained them to me, or how I should be taking them. I just felt he wasn't explaining things very well; he was very brief and...

His Nurse (name removed) was very rude, she's couldn't find my referral or authorization, I told also that I was seen on 10/31/24 by emergency, she told me it wasn't true that I must have gone to another hospital since she also couldn't find in computer, and because I was ppo that I probably wasn't going to be seen, I always have excellent help at PIH the people are always so friendly and act professional, all this lady told me after they were going to send my prescription to cvs on Colorado and it has not been done. I didn't receive a copy of anything that took place that day, which I always receive, and I need one how can I get a copy of what was done that day and prescriptions sent to CVS please? (PHI removed)

The office was very clean. Everything was extremely quick. This was probably the fastest medical appointment I've ever had in my 30 years of life here. It was extremely quick. Everybody knew what they were doing. It was incredible.

So kind!!!

? BLANK ?

Made me feel very welcomed and appreciated. He was a very, very, very great doctor. Thank you very much for her services.

The main issue is that the doctor didn't prescribe the correct medication for my grandmother. She was supposed to get an ibuprofen prescription, but they didn't prescribe anything. And they just handled her very poorly, and it just seems like they were just going through the motions and not putting in care for my grandmother.

Could not have had a better experience! Everyone was so nice and courteous and thoughtful!!

I was a little disappointed that I didn't get fitted with what I went there for. But otherwise was satisfied that I did get some results anyway. The staff were very nice and helpful and so was the dr.

The entire office staff, including the doctor, made us feel very comfortable from check-in through our entire process. And I just thought they all did a very good job.

Great experience

I didn't like the service I received. It was very bad.

With exception of the x-ray technician the visit was positive. He was not friendly at all, made you feel uncomfortable. No interaction at all other than barking instruction where to stand. I have had 2 experiences with this x-ray tech. Give off the attitude he hates his job. Both times I have visited I informed the staff about his attitude and they said they were aware. Someone needs to talk to him.

Satisfied thus far.

That the staff was very nice and helped me very quickly. I wasn't in there very long at all. So thank you.

Waiting to see an orthopedic for my knee. Haven't heard from anyone the PA WAS UNABLE TO DO ANYTHING BUT LOOK AT AN X-RAY WHICH I ALREADY HAD. No resolution after being there the day before because someone scheduled me with Dr lee the hand specialist when I needed someone for my knee

The human care was not what I expected from a PIH facility. The staff and Dr did not seem friendly or interested in my comfort and well being.

This was the first time I received an injection that I literally did not feel AT ALL. Thumbs up ??

I have been to this office several times for cortisone injections in my shoulders, knees, etc. This is the first time that I've had any pain or bruising after the cortisone injection that the doctor's assistant did on me on the 4th of September. I love Dr. (name removed) who normally is my orthopedic doctor, but I will not be going back to this physician assistant. Thank you.

I felt frustrated to the point I felt discouraged with the provider's explanations.

The office staff were very friendly and I was seen in a timely manner!

Dad was ok with the Dr even though it wasn't Dr Shaw....

Excellent experience, keep up the good work!?

I took my daughter in for a scheduled appointment at 8:30 am, we checked in via our phone. I checked in with the front desk at 8:20 am, at 8:30 am we were sent up to a second waiting room. We were roomed, seen for X-ray very quickly but waited until 9:40 am to be seen for less then 10 min. Great provider and staff, I would appreciated better time management or improved communication with the patients on their expected waiting time.

Excellent reception at front desk. Dr Chatman was excellent

Parking lot, fix your parking lot.

My only complaint is that the prescription was not submitted until late in the day so I couldn't pick up until the next day; my appointment was at 9 am.

I don't know too much about this physician, this is my first visit with him but overall he was very helpful and respectful

Very good, very good. He's a very good doctor. I've been seeing him for many years, and he's very good. I would recommend him. I've already recommended him to one of my daughters and some friends. He's a very good, good orthopedic doctor. Very good, very good. Thank you very much for your questions, and you know he's a 10-10. Goodbye.

The staff is professional and so nice! Dr Chatman is great !

It was the first time I went to the doctor to ask for help with a cast I had on my hand, which the other doctor from another company had left me with. He didn't want to treat me anymore, but these gentlemen did. Thank God and everyone.

The whole experience was a 10+

I request a refund for this visit.

Everybody was really great, took good time with me to explain things because I needed it. And my care was excellent. I'm very happy with the doctor and his staff.

I didn't like waiting in the room when it was extremely cold. I had to leave to go to my car to grab my jacket because I was getting super cold and it just irritated my legs. Also, I was supposed to get prescriptions and I never got the prescriptions or they were never sent to my pharmacy. So I don't know how I felt the contact but meanwhile, I'm still in pain.

They are very professional. Thank you.