Maged Fakhry Wahba Melek MD

This review is in regards to the nurse that assisted with my Covid test, the nurse rushed the process, quickly swabbed less than 10 Seconds per nostril and did not fully engage the nostrils to obtain specimens, this resulted in a negative Covid test. I and my whole family have Covid. I left PIH and immediately went across the street to Norwalk Metro Train Station where they offered free Covid testing. I had a thorough swab specimen done and my test came back Positive Covid. Please work with your staff to ensure that they are not rushing through the process and that they take the time to properly swab and insert the qtip into the nostrils and not just lightly brush the outside. I have a screenshot that I am more than happy to share with PIH if you would like please feel free to reach out for further information. [PHI removed].

The check out nurse at urgent care wasn't very kind. Wouldn't listen enough of what I had to say.

very good service from the lady at front desk to vitals to dr very good service happy with dr & staff

This provider was outstanding. It's the first time that I've had this level of quality care. I was very impressed with him, and I would send anybody to him, everybody. So that's it. That's all I can say.

Extremely helpful and caring staff and Dr. They treated me with concern and in a timely manner

Dr. Melek was very kind and patient with listening to the symptoms that I had it. How I felt, he was also very attentive in a matter of explaining thoroughly what I was experiencing and I also truly enjoyed that Dr. Melek also explained the medication that I will be provided with. I really did appreciate that. Thank you.

I was very pleased. She was very clear on my problem and very compassionate and he listened carefully, and he wasn't rushed. You know, it was a very sad day for me cause I just lost my neighbor and he took time to listen to me and asked if I was sure, I wanted to go ahead with the procedure, I said yes. I was very, very pleased and I would recommend him. Thank you.

I was at urgent care on a Saturday. Had to wait awhile because they were very busy.

The staff perfectly well very friendly very with all the people who were there especially. Well, of course with me the doctor of a physically kind person and very very very special to talk to people. I would recommend him and recommend him in the clinic with all the people, especially Dr. thank you.

The providers were great, they made sure we were taken care of. However, we have always been able to get flu shots at the pharmacy in the past. This year our pharmacy said our insurance would not cover it. We got emails from PIH telling us we could go to a PIH pharmacy, so we did, only to find out that our shot wasn't covered there, either. Luckily, the pharmacy receptionist was on it and got us in to get our shots at the Urgent Care, where they took care of us. Why the runaround? Surely it is costing the insurance so much more to give us shots in urgent care as opposed to the pharmacy. We should be able to get those shots ANYWHERE.

Only one person checking patients inn.got there at 10:10 I was called up to check in at 10:50. Took 2.5 hrs to be seen this is suppose to be URGENT CARE

The service was great and the physician was thorough.

My experience was definitely a good one. Everyone was friendly and very attentive. Keep up the good work SFS Urgent Care!!

Friendly, professional.

Dr. Melek was very patient and kind to both myself and young son. He listened to me while I explained my son's symptoms (and I end to talk a lot) and took time to go over what he was doing with my son while checking him out....but most importantly he reassured me and all of those things combined made him stand out for his patient care and I just had to write about our wonderful experience!!

Doctor take time to explain and listen to me. I felt so good and with trust