Marcus Allan Mercado
Marcus Allan Perreras Mercado

Marcus Allan Perreras Mercado NP-C

Specialties:

Nurse Practitioner
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4.4 / 5 (based on 808 Reviews) View 134 Comments
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562.947.7754

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Nurse Practitioner

Education

Graduate School

Charles R Drew Univ of Medicine & Science

Board Certifications

  • Family Nurse Practitioner

Patient Reviews

August 01, 2022
Personal information was not kept private in the lobby. Personal phone number was verified out loud and symptoms were repeated out loud. Receptionist did not take my symptoms down correctly. I had to repeat myself multiple times as to what the symptoms were. The PA was not patient and I had to repeat myself since this was my a follow-up to my earlier urgent care visit for same issue. Was not friendly which I am used too at the PHI facilities.
August 01, 2022
I went in due to my coughing, shortness of breath and wheezing. The provider came in the room and quickly listened to my breathing from my back at a distant. He advised me that there was no wheezing and I informed him that I had just taken my inhaler prior to being seen. He opted to prescribe me a cough syrup and at this time I wanted anything to make me feel better. I left and went to pharmacy to pick up my prescription but they said it was probably too soon since they hadn't received it. I went back at night but they still didn't receive it. I had to try to sleep with this tightness in my chest and cough. I went to the pharmacy again today at 12:45pm and they advised me to contact office since they never sent in the prescription. I called and left a message and still haven't heard back.
July 31, 2022
He was very short with me, I have cellulitis in my leg. He showed no compassion other than to tell me I might lose my leg!! That urgent care is horrible, I do not understand why you cannot get physicians that truly care about the people just not there paychecks.
July 30, 2022
(name removed) and (name removed) M A were very personable and caring. I was very surprised in an Urgent Care setting that you would get that compassion.
July 30, 2022
Thanks for the quick check-in and treatment.
July 30, 2022
When I arrived in the morning I was somewhat in discomfort, due to reaction to insect bite. Was attended to by staff and doctor, left with antibiotics and ease of mind and discomfort. PIH Is the best!
July 27, 2022
Initially the provider indicated the need to irrigate both ears due to excess wax buildup. The medical assistant was very careful and professional while doing the procedure. However, it was getting close to quitting time and the provider ordered the medical assistant to discontinue the procedure before she had a chance to finish.
July 27, 2022
Everyone in office was polite and helpful to everyone who walked in. Was seen quickly and immediately helped with pain. So thankful this urgent care center is available to us.
July 26, 2022
I am very happy, they treated me very well, very professional and left me very satisfied with questions and all the very friendly staff, thank you very much.
July 22, 2022
I felt everyone was very caring?
July 22, 2022
this unit is caring and recommend then again.
July 21, 2022
I loved the experience. The only thing was that I waited too long in the check in area. I waited like about 10 minutes. But she was nice and friendly. I saw ma and asked if this was the check in for the urgent care. That's when the receptionist came out. I didn't want to yell because my throat was hurting and I find it to be rude to call out for help. That's the only thing but the service was great and speedy
July 20, 2022
It was a great experience considering I was feeling horrible. Everyone was so nice, happy, polite and thoughtful. Thank you PIH
July 20, 2022
Urgent Care Staff very helpful and friendly
July 12, 2022
It was good
July 06, 2022
Hello. Definitely was very nice. Everybody was a nice and considerate, the short time and i was very fortune that I do have to wait long as urgent care. I walked in at the right time and everybody was nice and polite. You, the doctor was very kind understanding. I was very satisfied that day. Thank you. Bye.
July 06, 2022
Excellent service my daughter and I were so lucky to find a good place
July 06, 2022
Thank you
July 06, 2022
The urgent care treated me in a timely manner.
July 03, 2022
Okay, I waited hour and a half in that urgent care and nobody called me inside. After they called me inside to doctors to see me and I waited another half an hour in that room and no doctor came. So, I left. Thank you. Bye-bye.
July 03, 2022
Great service and clean.
June 26, 2022
Provider was great. We lucked out and xray tech had already been called in. Would not have wanted to wait for an xray tech to have to come in. The tech (name removed) was great with my son. Staff was all nice and friendly.
June 24, 2022
Was seen very promptly and every member of staff was courteous and helpful. very satisfied with care given
June 24, 2022
I saw Dr Mercado at Whittwood Urgent Care. 2nd time I've seen him there. Has a kind caring way and takes his time with you. I really like him. But the wait was 40 min. I got there at 9:55 thinking they open at 10. They were already open and I was 15th in line.
June 22, 2022
Need a prescription change as I can't handle the Augmentin, but no one at that location will answer the phone. Even my pharmacist tried calling. This is absolutely horrible service, but pretty typical of patient support at PIH facilities.
June 18, 2022
I felt the doctor did not listen to me and told me not to go to work for 3 days since my diagnosis was still not clear. He did not even offer me a note for work and if I still don't feel good I will have to return in 3 days probably and pay another co pay.
June 12, 2022
Yes, I would like to give a rating of 10. I'm very pleased with the service that I had and I have an upcoming appointment and everyone was very kind and the doctor was very well listen to when I ask question and he answer properly. So I would give a good rating for Dr. Mercado either the all the staff was very great. I would highly recommend family and friends or anyone to put themSo you all have a blessed day. May God bless you to be safe. And thank you again, for allowing me to give a feedback the whole entire staff. This is nice. Thank you.
June 10, 2022
Everyone, from the receptionist to Dr Marcus who helped me we great! Very warm and welcoming. Even people who weren't involved with the reason I came were very friendly and courteous.
June 09, 2022
It was beautiful, beautiful person and I have a very good care from everybody there. Thank you very much, but I was having trouble with my phone but I love the place. Thank you.
June 08, 2022
For being Urgent Care the wait time was not that long. Was seen really fast.
June 04, 2022
We are very pleased.
June 04, 2022
The instructions for care of wound were not real clear Also talking thru the mask were not audible enough
June 04, 2022
This urgent care unit has always provided outstanding service. The staff is knowledgeable as well as caring. A great place to go when you need a medical exam.
June 04, 2022
Best customer service hands down
May 27, 2022
Recommend him.
May 27, 2022
Very employee I came in contact with was very friendly
May 24, 2022
The doctor was great, he listened and explain to me about my Heath problem.
May 24, 2022
This was my first time visiting this facility I was very happy with the service and the location is close to me , The staff were all friendly & respectful!!
May 24, 2022
Dr. Mercado was exceptional. He showed great concern regarding my issue at hand.
May 23, 2022
I'm extremely happy with Dr. Marcus before I came, I went to Downey Urgent Care and they were not able to help me, there were 2 nurses that did not want to help me because they said they didn't have the experience and they just told me that medical whatever payment, but I went to Monticello PA Urgent Care, and I was seen by Dr. Michael's. And she helped me. She's the best of the best so far. I have at Urgent Care again. Thank you. He's super good and I recommend him each time.
May 23, 2022
There was basically no wait at all at the Urgent Care in Montebello. The service was fast and efficient and good.
May 20, 2022
The front desk staff was very, very nice.(INAUDIBLE) in particular was a pleasure to deal with...With everything with questions to keeping me updated, to providing service with a smile and keeping both my son and myself at ease. So it was very, very good experience and stopped in general was very good, even bathrooms were clean. I appreciated that. And and pee Mercado responded in a timely manner. And let's response to my questions and he answered everything I had... I had asked. so I was very pleased to face. It's location. Definitely will recommend to your friends and family. Thank you.
May 17, 2022
Good services
May 16, 2022
There needs to be a dedicated phone line for patients that leave urgent care.
May 16, 2022
The doctor seemed to have listened to what worked before but said he wants to try a different approach. Will be going back to the office because the rash is more inflamed and feels worse than it was when I went. Hopefully, we can use what worked for me years ago. The antibacterial ointment is not working. The rash feels worse, it's more inflamed and I do not feel it us working. I have photos to prove my point.
May 12, 2022
I always have wonderful experiences at the Montebello Urgent Care center. We saw a new NP yesterday and he was amazing! Easy to understand, friendly, respectful, courteous, and took his time with my son. When we were choosing between liquid or pill form medication, he explained the options and offered us advice on administering pill form medication. We took his recommendation and our son is already on the mend! Thank you!!!
May 01, 2022
All staff was kind and professional, from check in to out.
May 01, 2022
I waited at home febrile and decided if.my temp reached 102 I would go in. I explained my symptoms and there duration. My c/o legs cramps and some left upper back & chest discomfort were not noted. My temp was also documented upon arrival as 97.6. This was inaccurate as i had only left my home 20 minutes prior to arrival, and had i seen this prior to my discharge papers i would have said some. The provider looked in my throat, told me i most.likely had strep & wrote an antibiotic rx and sent me home. (When i got home my temp read 102.1). I didn't c/o sore throat, a rapid strep test was not done. My symptoms were consistent with the flu, antibiotics will not help and shouldn't be 1st response. My bp was within normal limits, but my heart rate was elevated 106 along with cramping in extremities indicates dehydration although I was tolerating liquids. Maybe urgent care does not provide IV fluids as a minimal treatment to improve symptoms. I am not one to seek treatment until absolutely needed. I will return to this urgent care again if needed but will not see this provider. (PHI removed)
May 01, 2022
Xray tech was VERY knowledgeable and courteous. I was in a lot of pain and he was extremely accommodating and helpful. Also appreciated the ice pack another staff member created and let me have for my trip home.
April 30, 2022
They don't listen to the patient. And you need more professional and real doctor in your agent care. It's very dangerous. They do what they want to do. They prescribe what they want prescribe. They don't listen to you and they are not very professional. They do not know how to solve the problem. The insist what they want to give you and not what you can and what will help you. They're not very knowledgeable. Very dangerous. You need to have a doctor. Not a PA nor a nurse practitioner. For your own good. This is the second time I had a bad experience in your Urgent Care. Thank you.
April 29, 2022
SERVICES WERE DONE IN A FAST BUT TIMELY MANNER AND I LOVED THAT.
April 22, 2022
When Marcus Mercado walked in the exam room he seemed afraid to come near me-he literally stood at the far corner of the room. He asked me about my symptoms and what I was taking for it- I explained my sinuses were swollen and hurting really bad and that in the morning I spit up yellowish mucus with blood- he never even examined my throat, ears or nose and to me that was a red flag- he barely got behind exam table extended his stethoscope to barely touch my back to listen to me heart-and then said "lungs are clear like I thought" he then prescribed Allegra and Augmenten. I sincerely feel worse today. I really don't know how one can want a career in the medical field and seem to be afraid to get close with their patients. I've been a patient with PIH for many years and never experienced anything like this.
April 03, 2022
Very understanding and helpful.Thank you!?
April 03, 2022
It was urgent care not a provider office so the question about scheduling an appointment should really be not applicable and the timeliness of seeing the provider was out of his control. The urgent care wait was long but once i got in the service was good.
April 03, 2022
The few minutes spent with Marcus were very frustrating. He immediately and repeatedly dismissed my concerns, and inched closer to exit the exam room with every question or concern I voiced. My $20 dollar co-pay would have been better spent at a drug store on ibuprofen that hearing from Marcus what I already had deducted on my own.
April 02, 2022
The MA (name removed) was outstanding The doc didn't explain things - I had to ask questions- he never asked if I had any questions- I left not knowing why or how my situation could hav happened- I would prob ask for a diff doc next time for better explanation and better bed side manors/ not a heartwarming experience w this doc
March 31, 2022
This is (PHI removed). I was extremely impressed with the overall experience at PIH Urgent Care. Dr. Mercado took time with me, explained everything, was efficient, prescribed the necessary extra treatment that I needed for my condition of cellulitis, and put me at somewhat ease and I left feeling so much better, having been there. I would definitely recommend this as I have already to 3 people family members, and friends of my experience at PIH. Thank you.
March 31, 2022
Went out of their way to be helpful.
March 31, 2022
Wait time was exceptionally short !!!!
March 31, 2022
All good. I have no complaints, all staff very friendly.
March 31, 2022
Felt like my concern was dismissed especially since I've been in the same situation before with the same provider and my condition got worse. Now I have to head to the ER since I feel worse
March 30, 2022
Very professional staff
March 29, 2022
Yeah, this is (PHI removed). You know, I had a pretty unsatisfactory Urgent Care visits, with Dr. Mercado. He blamed a lot of my symptoms on anxiety and didn't take the time to understand the reason why I had come into the office for...for Urgent Treatment. I ended up actually going to the emergency room 2 or 3 days after, partially because he didn't solve my problem and my problem got worse. So in terms of urgent care treatments, that...that's really pretty unacceptable. Again, a lot of my problems were, we're blamed on anxiety, because I came in with a high pulse rate and a high blood pressure. And it's...it's really made me consider taking anxiety off of my medical charge, because it was so...clearly rude and disrespectful in the way that it was used to
March 24, 2022
The treatment I received at PIH was excellent. That was urgent care where I went here in Santa Fe Springs. I was walk in, I had very little wait time and the practitioner that I was provided was just great. It's taken me about 3 to 4 days to start seeing an improvement on the bite that I received, but it is now coming across, and he was very attentive and so is the staff. So thank you for the care that I received.
March 24, 2022
Always a pleasurable experience when I go in to see the Dr....
March 20, 2022
I know that perhaps because the doctor does not speak Spanish, communication was difficult, there was a super attentive nurse, very friendly and polite, very professional, she translated for us, but the problem here was that I had a lot of headaches, I told her how things were Once it was my allergic rhinitis that I had done a covid test and it was negative but that I had many days with a headache, they did a urine test and told me that I had an infection, they gave me antibiotics and they told me that they would send the urine to the laboratory for check it and it turns out that today I got the results and it's negative I don't have an infection in the urine, since the 20th I went and nobody has called me to tell me that I shouldn't take the treatment, I was very confused with the doctor's diagnosis, because never He told me what was the cause of my headache and my neck pain.
March 20, 2022
Provider Marcus was good with my 5 year old son. But when it came to me asking what he could do to help my dehydrated and obviously unwell son, he said all he could do was assess and that he did that. I feel his care did not meet expectations. As I felt he could have done more than lecture me on how I have to feed my son more food and have him stay hydrated. I felt as if he was scolding me when I was seeking for help. I was very angry and felt disrespected when I asked if there was anything else he could do aside from the assessment since my son was having a hard time keeping anything done and was barely tolerating sips of water. And he said that if he was gonna escalate things to feed my kid was that my kid would have to be fed through an ng tube. I could not read it he was being sarcastic but I felt that to be the wrong comment for a distressed mom. I felt no compassion at this visit by Marcus.
March 19, 2022
Very attentive to my issue in a timely matter. Staff and doctor were very knowledgeable.
March 19, 2022
The medical staff treated me with the upmost of respect and made me feel at home. I laughed, I smiled and I felt well taken care of. All of this while I was dealing with a swollen left eye and had no idea what was going to happen. The doctor explained the problem to me and eased my concerns to let me know that my eye would be better and made sure to tell me in a direct and reaffirming manner that I needed to stick to the medicine schedule to make sure things went well. I was very appreciative of his attention to my medical issue but in his ability to communicate with me and ease my concerns. One never wants to look forward to seeing a doctor, but I know that if I ever need to come back, I'll be in good hands. Thank you, Dr. Mercado, and the entire staff!
March 16, 2022
Tha service it so fast and nice
March 14, 2022
The staff was very friendly and the Doctor was kind and informative. I would definitely return to this office for care.
March 14, 2022
Going to urgent care and get good treatment is much better than to wait three weeks to see my family doctor, I guess she is too busy.
March 11, 2022
Easy, quick, friendly!
March 11, 2022
I was advised of the procedure and what the next steps were , I was given instructions on what I should do as well Doctor and staff were very courteous
March 07, 2022
Love that didn't have to wait. Everyone had great customer service and great attitudes
February 28, 2022
Hi, yes I was very, very pleased with the staff, the doctor everybody there was very, very polite, very nice. And I actually answered number 1 ahead of time. I answered 3, it should have been a 4 about the doctor spending time with me. Anyways, it was excellent service. I switched over from PIH and Whittier to St. Jude Providence, and I'm really, really happy. They treat me really, really nice they have a lot of respect and they know what they're doing. My, my, I had no issues at all leaving. I got everything, instructions, everything and I felt like nothing happened to me the next day. So I appreciate everything. I appreciate the staff, the doctors everybody there. Thank you so much.
February 18, 2022
Fast waiting time but the symptoms I explained were not documented correctly by the initial nurse which I was not able to see until I got home and read my discharge papers. My weight was also not documented correctly, off by 20 lbs. Otherwise, I felt at the time that I was being listened to, the document shows different. The practitioner focused more on ruling out serious conditions rather than finding the cause of symptoms which was a little disappointing.
February 15, 2022
My whole experience with Marcus was great, very attentive, easy to understand, explained everything quite well, even made a follow up call about 8:00 after the original appointment, to follow up with me. So, extremely good experience.
February 12, 2022
The office was very clean.
February 07, 2022
Keep up the good work
January 26, 2022
I remember the night 20+ years ago .... very bad experience. So, I never went to urgent care. Since 2 years ago, URGENT CARE saved my life !!!!! I have a completely different view now. I like going to urgent care. Maybe, you screen the new doctors differently. What ever changed, it works. Don't fix a system that works. HOPEFULLY, I won't need urgent care, but at least now, I have a new positive opinion about it. Thank you PIH
January 14, 2022
La Habra Urgent Care is the best and they have always taken great care of my family and I.
January 14, 2022
Great service from the entire staff. Thank you
January 13, 2022
I do want to start off with saying that the staff at Montebello urgent care is great. I also like to say that we're very comfortable going to Montebello urgent care when need be. Our experience has always been really, really good there. Unfortunately, this experience wasn't. This doctor did not even take any time to meet our needs and instead, he just pushed us off and said we had to go to see her regular doctor. With the same form in hand, went to go see our regular doctor and had no problem doing the physical that she needed for her sports involvement at school, and this is Marcus Mercado guy just didn't seem like he wanted to take the time and I'm sorry that that is his attitude. My opinion, he should not be there as a doctor. That's it. Thank you. Bye.
January 13, 2022
PIH needs to give more effective treatment for Covid patients!
January 11, 2022
Nice friendly experience
January 10, 2022
Pleasant! Quite organized setup. Waiting time is reasonable. NP and RN shown professionalism.
January 10, 2022
As a patient you look for kindness from your provider and skill and knowledge and respect and I received all the above and was very satisfied with my visit
January 10, 2022
Did not address the main reason for my visit, vertigo. Instead focused on my cardio function because of elevated heart rate and EKG. I was ready aware of this and have appointment scheduled with a cardiologist. Did not prescribe anything for vertigo, although said that he was going to submit a prescription for this.
January 10, 2022
He listened and explained things and I like that he mentioned he is sick and needs medicine. And he wrote us a note for work so that one of us (Parents) could stay at home and take care of our son. He said it's flue season it's not covid but we can treat him. It made me happy that he cared . The last Dr. I saw for one of my kids said oh well he doesn't have covid he can go to day care she was so rude. He was not like that he was nice and agreed that my kid had an infection and was contagious
January 04, 2022
Different setting for COVID testing can improve wait time for urgent care.
December 27, 2021
Marcus Mercado was very professional. The office staff were very helpful and it was a very, very relaxing and pleasant visit, during a time that was kind of stressful. Thank you.
December 27, 2021
Yes, I really liked it. The staff was very friendly. The doctor took his time in listening to me, and yes, I was very happy. Thank you.
December 27, 2021
THANK YOU TO ALL YOUR STAFF, I THINK THE CHAIR IN YOUR WAITING ROOM SHOULD HAVE A HIGHER BACK IF WOULD BE MORE COMFORTABLE ON THE WAIT.
December 18, 2021
Excellent staff and physician!
December 17, 2021
I asked him if he read my chart well, because I have cancer and a blood disease and I needed antibiotics for what I have and he gave me Tylenol and Allegra and I was very sick and I knew I was sick for my I know my body. I had it a week. So I called my own doctor because I was getting worse and she said people like me need antibiotics so I don't get pneumonia, but he wasn't hearing that. He had his own protocol. I guess what he had to say about me.So I was needless to say, I was a little unhappy when I left because I knew how sick I was. But, you know, it is what it is, but if I needed urgent care,yes, I would go back.
December 16, 2021
I think that the urgent care should have ultrasounds onsite. i wasn't able to get one and I desperately needed one. I also think female doctors should be assigned when there is a pelvic issue, as the male doctor didn't really seem to understand what was wrong with me.
December 16, 2021
The PIH Downey Urgent Care staff was very professional and the facility clean.
December 13, 2021
Having a choice of walk ins is great
December 11, 2021
I am very disappointed from my visit to urgent care yesterday. Marcus was not helpful and when I asked if he could explain things to me he replied with "well I already explained it to you". I was told I have dyspepsia or an ulcer but was only given medicine so I can eat so that I wouldn't get weak....no actual help on figuring out what's going on with my stomach and the horrible pain I've been in. I will not be going back to this office.
December 10, 2021
I'd like to speak about [name removed]. yes, it was a very important therapist he, he called me a lot of things you took time with me, and I really appreciate it. It out. I was very thorough and I would recommend him and if I did that would like to have a therapist to see thank you.
December 08, 2021
Urgent care is a good alternative when you can't get an appointment soon. It's always hard to get appointments with PIH for regular checkups.
November 30, 2021
(INAUDIBLE) Really good girl. He answered questions and concerns. (INAUDIBLE) seem like a really nice doctor and I just wish it was a little more time I could get information, a little bit more questions but I know (INAUDIBLE)
November 30, 2021
I saw Dr Mercado in Urgent Care Whittier. Staff was great, wait minimal and doctor was very good. Explained everything.
November 30, 2021
I feel the wait was really long this time at urgent care and if people are coughing or with a fever, if they come in with chills, they should be put inside a room in not in the waiting room. Thank you.
November 29, 2021
Provider was friendly, and timely but did not perform an assessment. And made a diagnosis without even touching me, or doing any sort of assessment to diagnose the issue before prescribing medication. And that did not give me any sort of comfort.
November 28, 2021
The staff was amazing and caring and sweet. Thank you so much. The best urgent care experience I've ever had.
November 28, 2021
The dr was very young but was very professional Thanks
November 27, 2021
Excellent customer service clean and professional
November 27, 2021
I was received quite quickly, the X-ray technician was not very kind or a fruit punch standing was going way too fast was pulling on my arm, didn't show any kind of empathy, the doctor or the provider actually gave me the wrong medicine. That did not match up with the other medicines that I took even though the nurse asked me specifically about my medications. So I bought a medication that I couldn't take then, I did not have pain medication all the way from Saturday to Monday and then I have to talk to my doctor. which, Teak, had a phone, a phone consultation that he was 15 minutes late too. So no, I would not recommend this office or the providers to my friend.
November 26, 2021
The provider and staff were very kind. All of my questions were answered so I felt heard and supported in my recovery.
November 25, 2021
Was seen quickly and the physician was helpful.
November 25, 2021
This UC site is awesome! Staff is professional and pleasant. If there is a wait it is very short - which is greatly appreciated when you don't feel well.
November 18, 2021
That for a gynecologist they are also women because as women we identify with more confidence.
November 15, 2021
I like the fact that it was quick an easy. The provider was quick when he told me what was wrong with my son. So I would definitely recommend it.
November 15, 2021
It was good but they need to understand people do understand medical issues especially a person in the medical field try not to talk down to them like they don't understand what's going on. People do you have education.
November 15, 2021
The Dr i was scheduled with did not listen to what I had to say. I need an antibiotic for a condition I have. I told him I took the wrong dosage prior. That's why I'm still sick. He said I have allergies. And, according to my PIH health online, it says I have a bacterial infection (Pharyngitis group A beta hemolytic streptococci) which is bacterial infection aka need antibiotics. Also, I don't believe he is a bad dr. I think because he had his papper on, PPE, he could not hear me well. He also, would stand awkwardly far away while I spoke. I'm in the medical field, I work on a Covid floor. I get it. But, don't be a stranger to your patients. Make us feel heard, and safe. Awful. So here I am, again, sick since October 7th. With the same symptoms. I'm Covid negative, which I already knew. Awful experience.
November 15, 2021
I was very pleased with the Dr. Marcus, he tell me and explain me everything very well thank you.
November 12, 2021
I was seen by this provider in urgent care because I was having an asthma exacerbation. I have had asthma all my life. I am 29 years old. I know exactly what exacerbation feels like. Upon walking in he did not bother to introduce himself and he wasn't looking at my chart in the computer in the room as other providers normally do. I told him my symptoms, what I was feeling and when he listened to my lungs, he said that they were clear. All my vital signs are normal. Although they usually are when I do have an asthma exacerbation. I'm not sure if the paper that he was wearing interfered with my with him listening to my lung. So you could clearly hear that I was wheezing and short of breath. He didn't really listen to what I was feeling. I kept telling him I was having trouble breathing
November 11, 2021
It was very satisfactory. Thank you.
November 08, 2021
The facility was clean and whole process was easy!
October 29, 2021
Marcus was extremely, he was just great. He was caring he was compassionate he listened to me, even though I probably annoyed him with all my questions. He did not seem annoyed at all. He took care of me. He was gentle with the injections with the procedure. He was totally confident and gave me a lot of hope that I was going to be okay with the procedure. And I really felt good when I left is off, you know, his care. So I'm just very thankful for him and he's doing a great job.
October 29, 2021
I was surprised at how quickly I was seen. Everyone was extremely professional.
October 29, 2021
Office ladies were super fun and accommodating. My nurse was also a great listener. It was a very frustrating day for me but these ladies helped me feel better.
October 28, 2021
Marc and the rest of the stuff were kind and empathetic. Great job PIH!
October 26, 2021
We went to Urgent Care for my.. problem. The staff was great and Marcus was wonderful. He came in sat down explained everything to us. Listened to our concerns and was very respectful, and extremely helpful. He's an asset to PIH and he is somebody we would... really appreciate having again, if the need be. Thank you.
October 23, 2021
Calm courteous and knowledgeable staff
October 22, 2021
I was seen at urgent care so no appointment was need so answer to question was n/a but selection was not available.
October 16, 2021
Is real professional in explaining my jury to me and I am going to go back tomorrow and for a follow up visit and things, things seem to be going real fine in my recovery, I got no no complaints at all, hopefully. Looking forward to seeing him. Thank you.
October 16, 2021
The nursing staff was exceptional.
October 16, 2021
Staff was friendly and attentive
October 13, 2021
Great experience, being urgent care I was expecting to be waiting a while, but check in was fast, I only waited maybe 3-5min before I was taken in. Everyone very friendly and professional, will definitely come to this location in any future urgencies.
October 09, 2021
I was confused. The doctor said he was going to provide a preventative antibiotic in case my mother had a UTI. I questioned this and I guess he changed his mind because there was no prescription. Turned out ok because after the urine sample, some hours later, she did not have a UTI.
October 04, 2021
Thank you for your help
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