Michelle Choi DO | Family Medicine Physician | Montebello, CA | PIH Health
Michelle Tsz Shan Choi

Michelle Tsz Shan Choi DO


Family Medicine
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4.4 / 5 (based on 541 Reviews) View 47 Comments

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Michelle Choi DO is a family medicine doctor who chose to pursue a career in medicine because she is a strong believer in lifelong learning, particularly in the medical field, and seeks to use her knowledge to make a positive difference in her patients. She believes in the importance of continuous learning, as new discoveries and studies are made every day in healthcare.

Dr. Choi feels privileged to be entrusted with the responsibility of overseeing others’ health and that her work impacts their wellbeing on a daily basis. She chose her specialty because preventative care is one of the cornerstones of family medicine and today, many chronic diseases are preventable with education and awareness.

As a primary care physician, Dr. Choi looks forward to working with her patients to help them stay healthy. She strives to practice evidence-based medicine, taking patient’s preference and value, current research evidence into account when caring for her patients. Furthermore, she enjoys caring for a diverse age group, connecting with her patients regularly and fostering long-lasting relationships.

Dr. Choi was born and raised in Hong Kong and moved to West Covina with her family when she was in middle school. In addition to English, Dr. Choi is fluent in both Mandarin and Cantonese as well. Outside the clinic, she likes spending time with her family and friends, discovering new restaurants, coloring, and crafting.

Office Information

Hospital/Group Affiliation

PIH Health Physicians





  • Family Medicine

Additional Languages

  • Cantonese


Medical School

Arizona College of Osteopathic Medicine of Midwestern University


Riverside County Regional Medical Center (California)


Patient Reviews

December 27, 2021
The customer service at Urgent Care was excellent, by the staff. I just felt that the provider was a big cold and, you know, based on other providers that I dealt with, you know, I mean, I might do that just for a child. She wasn't very personable and, you know, I'm like even though she she forgot that she was dealing with a 5 year old. But again, that was it. I just felt that her, you know, person...persons...her bed side manner was a little bit, you know, off. But understood, with covid and everything...But that's it. Thank you.
December 27, 2021
This was an urgent care situation and although the wait was almost 4 hours due to the high number of patients awaiting service, the staff and the doctor were extremely professional and accommodating under what were very difficult circumstances.
December 27, 2021
Great attention .
December 27, 2021
It took a long time to be seen
December 27, 2021
I actually came to Urgent Care due to a lower back problem that couldn't wait for a standard appointment. The front desk staff was friendly and informative meaning, letting me know a realistic wait time. Every time we interacted they apologized for the wait time although it was expected at an urgent care with no appointment. When they realized I was not there for COVID related reasons they even advised me to isolate myself from other guests in the lobby as best I could. Nothing bad to say about staff or doctor.
December 22, 2021
An email survey would be better than a phone call survey.
December 15, 2021
My provider was extremely detail oriented to my explanation of my condition and she pinpoint exactly what was causing my ailment. I think she did an excellent job in determining through conversation and through paying attention to the details of what I was saying and her knowledge to helping me through my situation.
December 11, 2021
They could open up more at least an hour earlier. Because everybody used to going to urgent cares and things like that at 9 o'clock. It would help a lot of people and then plus your staff and everything, so they can give me a ring or let me know on the feedback. I think that would be a great thing to do. Thank you.
December 07, 2021
Very friendly. Not rushed in explaining to me.
December 06, 2021
I was walked in by [PHI removed], If I'm not mistaken, and he was extremely friendly, polite, respectful, very thorough and diligent in his explanation, in his care and concern and he is amazing and I really, really appreciate the account the the attention that he provided. So I just wanted to make sure that that got passed along.
December 06, 2021
I wasn't too satisfied with my solution. Anyway, I have I had a cough and I still have a cough. So she says if it gets any worse just to come back so I didn't understand that. But other than that, I guess it was okay. She said I have a sinus problem. But I have a cough. Oh, that's it.
December 06, 2021
left satisfied
December 03, 2021
Real friendly employees and professional and good communication
November 30, 2021
Feel very fortunate to have such a good doctor and health care. Thank you...
November 29, 2021
Bed side manner to the doctor was the worst I've ever seen, and I've seen a lot of doctors in my 54 years. He didn't really bother to listen to what we had to say and even after the X-ray review with made the doctor still had a blase, I understand that it may not be their specialty but still they shouldn't treat a patient like they're, like they don't know what they're talking about. I've been around the block a few times and I've seen a few doctors and this is by far the worst and I repeat the worst experience I've ever had with a doctor. As young as she is she should be in the prime. She should be excited about her job and so far I was definitely disappointed got no care even towards the
November 29, 2021
The nurse was very helpful, gave great customer service, and made me feel really, really comfortable. It was a male nurse. I'm sorry it didn't catch with me.
November 27, 2021
Doctor was great. Very educated, patient and great bed side manner. Professional staff, nursing, LVN was great. And front office is great. Actually took a little long, but overall. It was all great and great timing, not too long in there. Thank you.
November 27, 2021
I visited to obtain a COVID test for my son for travel. It was a lengthy process that made my child extremely uncomfortable. I was charged US$125 for a test and didn't even get a copy in my email, the facility refused to email the results, they made me drive back for a sheet of paper that wasn't even signed. The whole experience was RIDICULOUS!
November 27, 2021
The staff and doctor were both attentive to the medical attention I needed.
November 24, 2021
Excellent staff and physician
November 23, 2021
I just like to say that Dr. Choi was very professional, very courteous, very friendly and very thorough and very intelligent and I was really impressed by her and look forward to a healthy relationship, that would be healthy for both of us thank you.
November 23, 2021
It was my first visit to establish care and get my labs done. I thought Dr. Choi and her care staff were all courteous and made me feel comfortable to be under their care. Check in was easy since I checked in online before the appointment. A huge plus that the office is so close to my home.
November 11, 2021
Very knowledgeable and compassionate.
November 08, 2021
It was great to be seen at the urgent care. The staff were really nicely and... and kindly I'd like to customer service. They treat you right. The nurse she was, she was really nice, too. The doctor was really nice, appreciated the help that we need. Keep up the good work, and I hope to see you guys again. Take care. Bye.
November 05, 2021
My appt with the doctor was excellent. She showed and explained lab results which I found helpful. One suggestion for the office would be to check and ensure the restroom has the items needed for a urine screening. No containers for the exam in the restroom. Asked and they gave me one. Then the marker to label the container was so dry it was hard to print my name. They didn't change it. These couple of items made the process Frustrating. Everything else was good& staff was very pleasant. Used to go to the one in Whittier but will continue to visit this office when needed. Thank you
November 05, 2021
I have the best care everytime I see Dr Choi
November 04, 2021
Hi. The first medical assistant who came in to take my dad's blood pressure and asked questions, by the way, my name is [PHI removed]. I'm [name removed] daughter, and I take him to the doctor. Anyhow, the first medical assistant who asked questions was very rushed and put out by the fact that my dad couldn't hear and was not ... continued to ask me the questions and I kept telling her, "Ask my father." and she would ask him and I'd say he's hard of hearing and she wouldn't raise her voice. She almost seemed a little angry that I wasn't assisting her to do her job when he does understand, you just have to speak loudly. At the end of the appointment, she did not return. A different medical assistant came in and she was great. But whoever that first girl was very unprofessional.
November 04, 2021
Hi there, great first. Visit with Dr. Choi. She was awesome. She listened took the time the time with you. All she had her visit but overall it was a great positive experience.
November 04, 2021
Very professional, a good listener, I appreciate her opinion.
November 02, 2021
Oh, you did very well, and this is my third visit with Dr. Michelle Choi who's very, very, very gracious lady. She makes me feel comfortable the times that I have visitor, and she's just great. Great personality. Thank you.
November 02, 2021
This was my first visit with Dr. Choi, and I'm very happy with the staff, nurses, and Dr. Choi. I was seen shortly, and Dr. Choi was friendly and caring. My appointment was promptly scheduled as well. Highly recommended.
November 01, 2021
From the moment I walked in I was welcomed. Office staff was very professional. I was taken in quickly. Nurse heard what I had to say. The doctor was helpful and provided referrals for immediate follow up. Will return!
October 28, 2021
Pleasure to visit
October 20, 2021
[names removed] and the rest of the staff were friendly kind and showed that they cared about my issue! Thank you guys for your help!
October 19, 2021
Staff always friendly and helpful. Dr. Choi is always friendly and willing to spend time answering questions.
October 18, 2021
They are all very friendly and truly concerned with treating the patient correctly and professional. Thank you.
October 18, 2021
The Doctor made a difference to my well being thank her.
October 16, 2021
My visit was pleasant just had to wait for the x-ray technician which I really didn't mind!
October 14, 2021
The doctor and employees are amazing
October 14, 2021
I was very happy when I called the first time. The system mentioned that they were busy but I received a call back. I was surprised with their early availability which was great. When I went to the location, not only was their plenty of parking available, the reception area was clean and the registration process was smooth. The office was not full of patients. The nurses were very nice and friendly. The doctor, although was running late, she attended me in a timely manner and she did not make me feel rushed. She listened to my comments and I felt heard. My husband is also looking for a Primary Care Physician and I immediately recommended the location and Doctor. I actually can't wait to go back for my physical!
October 11, 2021
Even though I could not get an early enough appointment with my regular doctor, this doctor at the urgent care provided excellent and thorough care. Extremely satisfied
October 11, 2021
For the last few years, and I absolutely love the service, every doctor that we've ever encountered has been very professional and attentive. We were always serviced in a timely manner, and I'm very grateful. Thank you.
October 11, 2021
My experience at the Urgent care on Azusa in rowland heights was not pleasent there was only one doctor seeing patients and I was in severe pain and needed hospitalization so I let because they were taking too long to see. which is always the case at this location. there may be 2 people in the waiting room and it will take more than an hour to be seen. I was told there was only one doctor but there was a sign saying that 2 doctors were out to lunch and will return at 1pm. the sign was taken down at 1pm and yet i was still waiting the patient room at 1:20pm. I ask the nurse where is the Doctor and she told me there was only one doctor view 3 other patients.
October 02, 2021
I think the doctor gave me very poor service. Didn't listen to what I had to say, and really missed the exact diagnosis, because the medicine she prescribed didn't work.
October 02, 2021
Yes, I was satisfied with the service they gave me, they were understanding and I was content. Thank you.
October 01, 2021
Very friendly and professional staff.
October 01, 2021
I want to express my appreciation to Dr. Michelle. She's very caring and gentle. She followed up with me twice and made me feel like she has a doctor's heart for caring for patients. I highly respect and recommend her to everyone.
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