Neal Shindel MD | Gastroenterologist | Whittier, CA | PIH Health
Neal M. Shindel

Neal M. Shindel MD

Specialties:

Gastroenterology
View Location
4.7 / 5 (based on 1266 Reviews) View 295 Comments

Dr. Shindel attributes an interest in science and research with his decision to pursue medicine.  He also enjoys helping people.  “Having had several family members with colon cancer, I became committed to making a difference,” says Dr. Shindel, who’s gratified to see fewer patients developing the disease.  In practice for 30 years, he’s performed 50,000 colonoscopies and calls gastroenterology a unique blend of one-on-one patient time, high-tech endoscopic procedures and treatments.

Prior to his role with PIH Health, Dr. Shindel was the Director of the Colon Cancer Prevention Alliance in Whittier that began in 1991. Dr. Shindel and his wife celebrated 25 years of marriage by climbing California’s Mt. Whitney and cycling 121 miles to Badwater, Death Valley, reaching the highest and lowest points in the contiguous United States in 24 hours.

Office Information

Hospital/Group Affiliation

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Gastroenterology

Additional Languages

  • Spanish

Education

Medical School

SUNY State University of New York-Syracuse College of Medicine

Internship

Temple University Hospital (Pennsylvania)

Residency

Temple University Hospital (Pennsylvania)

Fellowship

Veterans Affairs Medical Center-West Los Angeles (California)

Board Certifications

  • Gastroenterology
  • Internal Medicine

Video

Patient Reviews

June 10, 2022
My life depends on this office and I am so grateful. I'm under 45, have passed 5 years since last colonoscopy, had previous polyps and family history. Was this a screening or diagnostic? The difference is costing me $1300 this time. It's too bad that my insurance doesn't care for me as my doctor does. Thank you for everything and to all the nurses pre and post.
June 10, 2022
The staff is very friendly. The prep nurse (name removed) , to the doctor and his team in surgery and finally (names removed) in recovery. All were friendly. Made me feel relaxed. I am extremely pleased with how I was treated.
June 09, 2022
I have been a patient of Dr. Neal Shindel since 1998, when I was hospitalized a week at PIH for acute hemorrhagic colitis, and he still is my gastroenterologist who still does my colonoscopies.
June 08, 2022
Staff was very nice and experienced. Made me feel very comfortable.
June 08, 2022
I feel very confident with Dr Shindel because he is extremely knowledgeable and has a lot of experience.....he listens to your concerns and finds a solution to remedy them.....His staff at the GI center is remarkably efficient and kind....a WONDERFUL combination??I felt very grateful to have my procedures done by Dr Shindel and his team..... (PHI removed)
June 07, 2022
They are the best set of nurses Respectful Caring Attentive Dedicated I did not even bruise from blood transfusion a miracle
June 06, 2022
Dr. Shindel was always very pleasant to speak to, and he always provides me with everything that I need to know about my experience that I've had, and I really thank him very much for that. Thank you. Bye.
June 06, 2022
Waiting time is too long. Need organize front desk office workers.
June 03, 2022
This service was excellent. Thank you very much.
June 03, 2022
I had a Colonoscopy, yes I would recommend him to people who need a Colonoscopy.
June 03, 2022
Very friendly staff
June 02, 2022
Dr . Shindel was great and all the staff in the office. Both my wife and myself have seen Dr. Shindel before.
June 02, 2022
Great experience
June 01, 2022
Courteous staff from check-in to discharge. Professional.
June 01, 2022
Excellent service
June 01, 2022
Everyone was very nice and polite thank you for your service
May 31, 2022
Dr. Shindel has been my doctor for over 20 years and continues to be one of the finest doctors I've known. I hope he is able to continue to be my doctor for many years to come. Thank you.
May 31, 2022
Yes, I like my doctor very, very much. He'd the best that there's ever is, and I really care for him a lot. Bye.
May 27, 2022
All staff members made me feel comfortable and were extremely nice and informative
May 27, 2022
Pleasant experience for a first timer. Thanks.
May 26, 2022
Upon starting my IV I don't hold the tech responsible for not finding the vain on my right arm, though did find one on my left arm , all good !!
May 26, 2022
Very good experience.
May 24, 2022
Not much
May 24, 2022
The doctor was excellent. However, your ability to communicate with his office, which horrible, your phone system is completely out of date and very badly programed.
May 23, 2022
The nurses were made me feel very comfortable and were very informative to the questions I asked . The whole experience wasn't as bad as I thought because everybody was so nice Thank you (PHI removed)
May 20, 2022
Everyone one very courteous. No complaints
May 19, 2022
the office staff was very kind and eased any tensions i had during my visit. also they kept checking if i needed anything. the doctor and assistants in the procedure room were also very kind and doctor explained everything that was going to happen and why the screening is a good thing. please pass a big thank you for me to the team that was working there on morning of 5/19!
May 19, 2022
I would like to add a few more comments about my history. So that's all I want to say to the right person. So they could note it down because sometimes we blank out and we don't say anything to the doctor as we should. Thank you. Goodbye.
May 19, 2022
I was very pleased with the doctor. The first time I had been to him and I was impressed.
May 17, 2022
I did a mistake. I... with the first conversation, you started asking me questions. I pressed a 1 and then 1. And I wanted to put 4 and 4. So if you could change that, I'd appreciate it.
May 17, 2022
This department is excellent top to bottom. Starting with the staff member that calls to explain the procedure (Navigator) (name removed) the check in staff the day of (name removed) to the nurse who gets you settled in and prepared (name removed) to the staff inside the procedure room (name removed) the anesthesiologist who I have forgotten his name, to Dr. Shindell and his right hand gal (namr removed) and the sweet gal who was in recovery who I have also forgotten her name to the sweet gal who wheeled me out. All of them were very professional, kind and willing to help with anything you would need. They make an uncomfortable situation very comfortable. Thank you all. Keep up the outstanding work. (PHI removed)
May 17, 2022
This was my 4th procedure over the past 10 yrs. Each time everything went great. Cannot say enough how well I have been treated by all staff involved for these procedures. Kudos to all!
May 16, 2022
The entire staff was excellent, professionalism, excellent, Top Notch. Best care. Would not would recommend doctor to,to all my family. Thank you for everything. That you do.
May 13, 2022
All the staff at the clinic were very courteous and professional. The RN staff that cared for me pre-op and post-op were EXCELLENT. They explained everything and were consistent with education. Very kind.
May 13, 2022
Streamline
May 13, 2022
Dr. was a wonderful anesthesiologist who discussed my possible allergic reaction and took time talk about his approach.
May 13, 2022
EVERYONE was so kind. ??
May 12, 2022
Everyone, from the front desk to all the nurses and technicians I had contact with that day, were courteous and professional. When it comes to our health, it really puts a person at ease to be treated the way we are at PIH. You are an amazing group of people, Thanks!
May 12, 2022
This was my first colonoscopy so I went into it with a little dread. I have never met such a nice set of nurses, doctors and staff. From start to finish this was a wonderful experience.
May 11, 2022
The doctor, nurses, and all other employees are wonderful.
May 11, 2022
I am very happy with the whole process that DR. SHINDEL and his team accomplished, they are very professional teams in every single aspect, thanks to every one of them.
May 10, 2022
Yes, Dr. Neal is very very educated person. Very knowledge, very attentive and also listen carefully to the patient. Definitely. It's one of the best (INAUDIBLE) urologist. I met. Thank you.
May 10, 2022
Excellent service by a superior Doctor.
May 09, 2022
Doctor is an expertise on the nurses, couldn't have been better. However, awaits of over an hour and a half in the waiting room. I thought it was a bit, excessive. Everything else was absolutely fantastic.
May 09, 2022
Keep doing what your doing. Great team work
May 09, 2022
Dr. Neal Shindel took time to listen to my concerns, answer my questions, and explain about the procedures. He made me feel safe and secure under his care! He's a phenomenal doctor!
May 09, 2022
I was very relieved by what he told me and I trust him completely ! He explained things in a clear manner which I could understand. I'm very happy to have him as my doctor!
May 05, 2022
Definitely a true professional. And he loves what he does.
May 04, 2022
The nurses and doctors were excellent! They all cared about what I had to say and comforted me before and after the procedure.
May 04, 2022
I had an early appointment, before the start of business hours. I had gotten lost, went to the wrong building. There was no way to contact the office staff, I tried many times, the office staff were obviously at the GI lab desk recieving the colonoscopy patients, there should be a direct line available to the patients to inform the staff when we are running late.....or that we are lost, like myself, atleast on the day of the procedure.
May 03, 2022
Yeah, it was very professional and he handled it really well, and I'm totally satisfied the services I get from Dr. Shindel and I will appreciate the - their staffs, the way they handled, very punctual and extremely well. Thank you.
May 02, 2022
Everything was top notch! From scheduling my initial appointment (the scheduling assistant was great) to going in to have the procedure. The staff was accommodating, attentive and caring. My only problem....I received a call after my colonoscopy from the doctor's office asking to call at my earliest convenience. I wasn't too concerned since the nurse already informed me of some of the results. However, It took almost a week for me to get through to the doctor's office (after leaving several messages). After trying several times to get through and not receiving a call back, you kind of worry (yes, I know if it was urgent, I [hopefully] would have received a call back in a timely manner). It was just a tad unnerving. After holding the last time for about a 1/2 hour, the answering staff provided me with an update. Thankfully, I didn't get upset when she finally answered (I just commented that you guys are busy...which she acknowledged). I realize medical staff/offices are very busy, but hopefully you understand the situation from my point of view. Will I be going back with this practice...most definitely! Will I refer to any family/friends...most definitely! As a side note...I did request a "call back" when prompted; at that time I provided a cell phone number.
May 02, 2022
I thought it wasn't appropriate not appropriate. What's the word I want to use there? I thought getting there 2 hours early was not needed for my procedure necessary. Thank you.
May 02, 2022
I didn't see the doctor until an hour after my appointment time. Also, the office was extremely cold.
May 02, 2022
My experience with the staff and physician was truly outstanding. Care for me personally and medically was excellent! I can't overstate how pleased my experience was.
May 02, 2022
Excellent customer service by all staff and medical team. Everyone made you feel very comfortable during process.
May 02, 2022
PIH provided the best possible experience for this procedure. The doctors and nurses were kind, caring and efficient. I would highly recommend PIH to everyone!
April 29, 2022
The staff in this unit is wonderful. I was treated very well and with respect. The staff was so nice it almost made my colonoscopy fun! ALMOST! Dr. Shindel was very nice and professional as always.
April 27, 2022
Excellent care by Dr Shindel, nurses & administrative personnel. Well organized and very helpful & nice.
April 27, 2022
I was very happy with the service. All the staff was very nice. Nobody likes to have this procedure done but everybody makes you feel comfortable and save and that helps a lot. At least for me.
April 26, 2022
The office staff was very good and especially the support staff., the nurses, the people to help me through it. They were excellent, very good and I would definitely go back to them.
April 25, 2022
Treatment, knowledge and patience from the nurses, anesthesiologist and doctor was absolutely fantastic.
April 22, 2022
Everyone there was very nice and made the experience as comfortable as possible. It went well and pretty much on time.
April 22, 2022
Was ok but only had bad experience when the nurse was trying to put the IV in my arm tried several time and another nurse came and tried and finally had to insert the IV in another spot was pain full it hurt next day my arm was very bruise but other than that was ok
April 20, 2022
All the staff that assisted in the procedure were wonderful. The doctor came in within 5 minutes before the procedure. Never met the man. Just let me know that about what I sign and if they have to take a biopsy, and what it could cause as far as death or whatever could happen to me to have this procedure. I never met the doctor before but was not impressed with his procedure on introducing himself to a new patient.
April 20, 2022
I would have appreciated it if my vaccinated & masked wife could have waited for me in their waiting room.
April 19, 2022
Everything was good with the providers. But once again. Your parking is a mess. There's a lot of people that don't understand how to pay to get out. And once again, was in line with about 10 cars, having to wait because nobody knew what to do. It's a little ridiculous. I understand you're making money at it, but it's one real pain. And almost a reason to move from the medical plan to someplace else. That cares about your time with the parking.
April 19, 2022
Staff attentive nurse very thorough asking questions. Dr. Shindel Sr. Is the best!
April 18, 2022
I was on time for my appointment at 2:15, but I wasn't called in until 3:05. When I asked the receptionist about 2:45 when I would be seen, her response, "Oh, Dr. Shindel always runs late." Yet, when you make an appointment you're told to be on time. If this doctor always runs late, then appointments should be scheduled accordingly. The friend who drove me there and had a PT appointment later on, had to cancel her appointment. At this point, I'm glad that I don't have a follow-up appointment with Dr. Shindel.
April 18, 2022
Top notch care.
April 15, 2022
Dr. Shindel and his staff were FANTASTIC! Professional, courteous, and ever so kind. I couldn't have asked for my experience to be any better. Dr. Shindel is amazing.Thank you sir and staff for my experience.
April 15, 2022
The nursing staff were fantastic during my pre-op leading up to my procedure. They made me feel comfortable and at ease while I waited. Nurse (name removed) really made me feel at home, and provided a pleasant and professional bedside manner. She, along with the rest of the staff, created an environment of peace, harmony, and relaxation.
April 14, 2022
Excellent experience.
April 14, 2022
My wife and I were both attended with In a week . We both were treated Great Thank you.
April 14, 2022
Everyone was so nice and polite and caring
April 12, 2022
I really like Dr. Shindel. He was extremely professional and very knowledgeable. So I was very happy to be able to see him.
April 12, 2022
My nurse, (name removed) made my experience so positive. She was caring, knowledgeable and had great bedside manner.
April 08, 2022
He had explained things good enough concerning my colonoscopy check up. Very consistent and courteous.
April 08, 2022
It was good. Thank you
April 07, 2022
friendly staff, very satisfied
April 07, 2022
In and out before I knew what happened.
April 07, 2022
As my gastroenterologist, I couldn't be more pleased with his care! He has taken very good care of me for several years.
April 06, 2022
Even though I don't like to go to the doctor/hospital the experience at PIH and with doctor Shindel was a pleasant journey.
April 06, 2022
Everyone was patience and kind with me.
April 05, 2022
Everything was good for my husband. Thank you.
April 05, 2022
The Doctor and all the staff were very nice. I Love PIH
April 04, 2022
I never had the procedure done. So that's why I answered in a negative 'cause nothing was ever done. And his name is Shindel, not Shindol.
April 04, 2022
They made me... they made me wait too long. If I have an appointment by 2 something, I wait almost hour and a half to see the doctor.
April 04, 2022
Calm and responsive, very professional
April 04, 2022
Dr. Shindel listened intently to my concerns. He thoroughly explained my options for treatment and answered all of my questions. Dr. Shindel is a caring and compassionate doctor whom I would recommend highly.
April 04, 2022
the doctor and his staff were so kind and patient in the whole process from checking in to prep and procedure. I appreciate their professionalism and kindness!
April 04, 2022
My only concern is that I was told to be there by 0920 check in for my scheduled procedure at 1120. I checked in at approximately 0930, at 1100 I asked the front desk if I would be seen soon, I was advised that I was on the "list" to be seen. Approximately 5 minutes later I was advised by the front desk that Dr Shindel was running approximately 40 minutes late. It would have been helpful if the front desk would have advised me that Dr Shindel was running late, I understand things happen. Once I was in, the nurses were great and the procedure went smoothly, thank you to the nurses and Dr Shindel!
April 01, 2022
The nurses and staff are amazing Extremely respectful and courteous
April 01, 2022
Everything with Dr. Shindel's office/scheduling was very good. I cannot say the same for the pharmacy in that building, however. I was told colonoscopy patients are required to use that pharmacy. This is very inconvenient. I work normal business hours M-F, 8a-5p & live out of the area. The pharmacy is not open on weekends or even Sat. Their hours are 9a-5p means I cannot pick up the bowel prep Rx before or after my work hours. I had to miss work just to go get the Rx one morning - wait outside till they opened at 9am - not even 8am! Directions say to contact the pharmacy 2 wks prior to appt if you have not heard from them. I called several times during business hours. Either no answer; they ask you to hold for a long time; I believe the pharmacist answers "hello?" w/o identifying you've reached the pharmacy. He cannot help w/ANYTHING. He asks you to "call back another time; can you call back later?; Cheryl not here." Really? I finally reached (name removed) about a week out & she confirmed the Rx was ready. Then when I arrived to pick it up, the wrong bowel prep was ready! Date of my procedure and instructions were wrong. That pharmacy has problems; shouldn't be required to use them. What's wrong with CVS? I was told using that Whittier pharmacy is required so instructions are not wrong or different from what your dr prescribes - but that pharmacy was wrong on so many levels. Unprofessional. Seem to be overworked/overwhelmed. 5 years ago, I was required to use the pharmacy in the newer, high-rise medical building behind the hospital. They are inconvenient, as well, w/only M-F, 9a-5p hours, but at least they answer the phone professionally, can help you, and my Rx was correct upon going to pick it up! I would respectfully ask that you consider using a different pharmacy, or allowing people to use their regular pharmacies for convenience and accuracy. Thank you!
April 01, 2022
The day of the procedure all well except the check out. I take it that they no longer want family members to be called into the recovery area. My family members thought that they would be called to the area and go with me to our car. What happened was they were called and told to be ready outside and wait for me to come down. The staff that called my family was what we feel not professional. Not clear to what was going on. Then telling me that my family does not understand what was to happen next. (word removed) I did not know what was going on? I feel this should have been made clearer at check in. Just tell people what is going on,
April 01, 2022
The nurses made me feel very comfortable. Especially my nurse at my recovery. She took time to explain everything to me. Thank you
March 31, 2022
Very nice. Not much time with Neal... I think I was his last patient of the day. Short but focused, and I had no questions. Love the fact that I was able to make an appointment the day I called & it was scheduled to occur in two weeks!
March 30, 2022
I have always been happy with the care I received from Dr. Shindel.
March 29, 2022
A colonoscopy is never a pleasant experience, especially the preparation and waiting for the appointed time for the procedure. Even with all my angst, the staff and doctors conducted themselves with kindness and compassion, and all in an extremely professional manner. I want to especially thank the nurses that helped me prep for the procedure and during my numerous trips to the restroom. Also, I want to thank my doctor, Dr. Neal Shindel, the attending anesthesiologist and their OR staff for a job well done! Thank you!
March 29, 2022
Every single nurse that helped me was courteous, kind, and helpful. The anesthesiologist and doctor were great!
March 28, 2022
Everyone there made my experience very welcoming it was perfect.
March 28, 2022
All went well and I felt comfortable with staff doing my procedure, made me relax and not worry. Negative thing was the delay in starting. I got there at 9:55am for 10:00am appt didn't get called on to go back until noon, they were running about 2 hours behind. Poor guys must have been working really hard to keep up.
March 25, 2022
The Dr was running late someone should have advised the patients
March 25, 2022
Every single staff member from initial encounter to being wheeled out to my daughter's car after procedure were kind, thoughtful and considerate. I appreciate each and every care giver and wish them all well.
March 24, 2022
Nothing but praise . everybody tried to make me feel comfortable and were very caring. Thank you all so very much.
March 24, 2022
A skilled physician!!
March 23, 2022
Great teamwork! Awesome staff and care for the patient.
March 21, 2022
I was amazed how professional nurse (name removed) was at preparing me and help me dispel any concerns I may have had before the procedure. Thank you
March 18, 2022
I thought the experience was very good, professionally and comfortably from the minute I walked through the door until I left that building. Everyone was very nice, very kind, very just attentive again, professionally and just everybody was great. The person that - the lady that helped me, her name was (name removed), I think was really nice, and then the lady that greeted me as I walked in after the register. The nurse, I am assuming whoever check me in, amazing. Every single one of those staff members was great and very happy that I belong to this group. Thank you so much.
March 18, 2022
Put me at ease and someone to be trusted. Pointed out that something that should have been in bold. Good experience in spite of the outcome.,. Wonder staff and especially the doctor.
March 17, 2022
(names removed) are very profecionals and also the Nurses very nice thanks PIH GREAT SERVICE..BLESSINGS.
March 17, 2022
Yes, after the procedure I was getting dressed and I didn't realize that I was still under anesthetic and unstable and I bent over to do my shoes and I fell over, and the nurse maybe should have stayed with me or something. She was right outside the curtains, but she didn't, you know anyway, I didn't realize to call her and I did fall over, so that's it.
March 17, 2022
All of the staff that worked with me on the day of my colonoscopy were very kind, very professional and very friendly. I don't remember everybody's name, but there was (names removed). and the young man who discharged me and the nurse who helped me get dressed. Everybody was really good and made the experience almost pleasant if you can consider a colonoscopy pleasant.
March 17, 2022
The nursing staff (from checking in, to surgery prep, to post op) is "top notch". (name removed) was assigned to me and was friendly and went above and beyond to make me feel comfortable. ;-)
March 16, 2022
It was a great experience and I love Dr. Shindel. Thank you.
March 16, 2022
The staff and doctors at this facility were beyond exceptional!!!
March 15, 2022
Everyone one that I interacted with gave me such excellent care thank you so much! ??
March 11, 2022
On the day of my procedure, everyone on the staff or anyone that working hospital that I, I came in contact with was very friendly and very informative, very patient, very kind, very efficient and I appreciate that from everyone there.
March 11, 2022
Thanks for the care and courtesy shown by all parties. The only problem I had was I received an email from a supervisor when I informed the hospital about a study I am enrolled in called Blue- C about her concern for me giving out my information. I appreciated that but I emailed her the information I had and the nursing supervisor did not get back to me about her concerns though I emailed her several times.
March 11, 2022
Very professional staff and exceptional Service. Always a good experience at PIH.
March 10, 2022
Doc Shindel is one of a kind. He is the very best and I trust him completely After leaving his consultation there are no questions to ask. He covers everything.
March 10, 2022
It took a long time (several weeks) to get an appointment and the earliest time was 5:00 pm with Dr. Neal Shindel. That seemed late but that's okay because I wasn't sick.
March 10, 2022
Wait times to long.
March 10, 2022
The facility was clean, staff friendly, approachable and medical team knowledgeable. I appreciated the staff helping ease my anxiety, at the very moment I walked in.
March 10, 2022
I found the staff and doctors very helpful in getting me ready for my procedure. And the doctor and antithesis informed me of the procedure in way I can understand. Recovery nurses were very concern and helpful. Thank you all.
March 09, 2022
Well this was a colonoscopy and the only thing I can complain about is the stuff you have to drink before the procedure if they can change that to a pill form that would be great but other than that everything was great
March 09, 2022
Besides Dr Shindel....I had about 7 staff members help me from registration, admitting, prep, surgery prep and recovery. I was so pleased that everyone seemed to love their jobs and help me with all my needs. They were all so pleasant and friendly.(names removed) and the recovery nurse (I forgot her name but she helped dress me) were all fantastic.
March 04, 2022
The staff, and the nurses were exceptionally kind, attentive, good, and efficient. All three nurses and the lady that brought me dawn to the parking lot made a difference. They went above and beyond the call of duty. Definitely a very friendly atmosphere. I had a very good experience. Thank you!
March 03, 2022
Thankyou for listening and easing my fears from a previous experience at another medical facility. (Not PIH )
March 03, 2022
Excellent service by the doctor, nurses and staff!!!
March 01, 2022
Kind of an emergency visit. Dr stayed way overtime to see me. Scheduled a procedure for the next day even tho he had a full schedule. I really appreciate his dedication to to his patients.
February 25, 2022
Everyone was very nice from the check in area to the nurse that prepped me to the doctor and assistant.. post recovery nurses. Excellent bed side manners. Made me feel at ease. They explained everything so well of everything I was going to experience. Pleasant experience.
February 25, 2022
Kind, efficient staff and a medical team that runs like clockwork.
February 24, 2022
The process was smooth. The staff was professional, but I don't think I met my performing surgeon because I was sedated at the time. But overall experience was very professional and everything went well. Thank you.
February 24, 2022
Everyone from the initial phone call to schedule the appt to the employee who took me down to my car after the procedure were courteous and pleasant.
February 24, 2022
Reaching the office by phone is always a challenge to get an appointment with the specialty doctors.
February 23, 2022
That I really liked the care at the hospital in that process that they gave me, everything was good, the doctor's office, the nurses, I liked everything. I can recommend someone, thank you.
February 18, 2022
Excellent patient care, wonderful and professional staff
February 18, 2022
Everyone was excellent
February 11, 2022
The staff was so nice and helpful. Not a sour one on the bunch. Procedure was delayed by 30-minutes. That is the only negative of the experience.
February 10, 2022
Staff were very friendly, courteous, and professional PIH has been my medical provider for the past 20 years.
February 10, 2022
Dr. Shindel is the perfect doctor. He is so nice. So gentle. Takes all the time in the world for you and we think ... we have other family members that are also going to him and he is wonderful.
February 10, 2022
They took me a few minutes early; nurse took very thorough history for me, including meds; Dr. Neal Shindel came in about 5 minutes later and went over my history, current symptoms, asked more questions; listened to me carefully; was very thorough and said I was definitely a candidate for a colonoscopy. I have never spent so much time talking with a doctor. He did my two previous colonoscopies and he was great then too. He is a great doctor and I highly recommend him.
February 09, 2022
When I first walked in to register the girls in the front office, were very very professional, but I walked in with the nurse. I think her name is(name removed), ready to get for my surgery on my colonoscopy the nurses they were very nice. Also, (name removed) and (name removed) and all the other ones. So they're very professional. My doctor was very professional the assistant. The nurse that was the servers with the surgical nurse was very, very sweet. Also made me feel very comfortable and it was a good experience. It's been 5 years, but it was, it was a good experience. Thank God. And I do, I did feel very relaxed now. Thank you so much. Take care.
February 09, 2022
Excellent staff and doctor. They were very efficient and professional. Their calm and professional demeanor was very much appreciated!
February 07, 2022
I had to wait inroom alone for 1 hour for Doc to come in .
February 07, 2022
The biggest disappointment is the time having to wait...it is disrespectful. My appointment was 1:15pm but I was not seen until 2:50pm. My time is just as valuable/important as anyone else's..plus we are there paying for a service.
February 07, 2022
These questions are not very applicable for someone who is shoving a tube up your backside (Colonoscopy) ??
February 03, 2022
The doctor was absolutely wonderful. The problem I have is how long it took to see him. It took me, it took me almost 3-4 months to see him. I would highly recommend him cuz he was very personable and listen very well. And explained things very well, but it's just taking too long to get him to the doctors there. Thank you.
February 03, 2022
The staff was friendly and professional, they made sure I was comfortable.
February 02, 2022
Thank you. Definitely, you need. He needs to work on the phone system. It is horrible. I waited this my verification ran out of time expired because I called back again. Horrible. Everything else is great. But that's phone systems. Got to go put somebody there to answer the phone. It's ridiculous. I lost my appointment. My first, I had a call back to have another verification. Another authorization. It's ridiculous. So, everything else is good, but the phone system and I thank you for listening to me. Nobody answered the phone. They keep you there, forever. I went through a whole day and just ridiculous. I don't know how long I waited. It was one day that I waited hours. Hours, that's not fair. That's not nice
February 02, 2022
Courteous, on time and very efficient experience.
January 28, 2022
Nice staff. Kudos to the people who took care of me- LVN [name removed] RN [name removed] and the transporter.
January 26, 2022
Dr. Shindel has been a great doctor to see, He takes much care in his care for me and my needs!
January 24, 2022
Thank you
January 24, 2022
I was very pleased with the amount of time, Dr. Shindel took with me to explain everything thoroughly. I really appreciated that thank you.
January 24, 2022
Dr and staff friendly and professional
January 21, 2022
Everyone was so friendly and made me feel so comfortable I really appreciate that ... I was so nervous and [name removed] made my anxiety go away ... lovely nurses and doctors..
January 19, 2022
The nursing care was outstanding as was the anesthesiologist.
January 18, 2022
My only issue with staff was my nurse that checked me in, in the back. I think her name was [name removed]. She was very, very nice, but extremely difficult to understand her. She has a strong [word removed] accent. I had to ask her several times to repeat herself. So did patient next to me.
January 18, 2022
This visit was a well organized experience which reduced any anxiety because I felt everyone knew what they were supposed to be doing and did it. All the staff were professional and personable.
January 18, 2022
All persons I came into contact with, from this doctor and his office staff, listened carefully and answered all of my questions in a friendly manner.! It was so nice to see that other patients were "important people", too and were listened to carefully!
January 18, 2022
Dr. Shindel's and his office offer exemplary care. Everyone is knowledgeable and friendly.
January 17, 2022
My appt. Was at 2:15 I arrived on time but wasn't seen by the doctor till 4pm.
January 14, 2022
The staff was very nice & made me feel comfortable. The doctor was also very nice & he even saw me before my appointment . I guess they were a little ahead of schedule, which is always a nice surprise.
January 14, 2022
The staff was extremely courteous and helpful. I want to thank again one of the staff who wheeled me down to the parking lot and waited for my wife to arrive. Many, many thanks.
January 14, 2022
PIH Physicians are top notch.
January 13, 2022
completely satisfied
January 13, 2022
I just wanted to mention that the staff was excellent for my visit on the 13th for my colonoscopy. Checking in was great, the whole process and procedure went very, very well, and everyone was very courteous. Customer service focused and made the visit much more enjoyable than it probably normally would have been. So again, a 10 to the entire staff. They were wonderful.
January 13, 2022
All staff was helpful and courtious.
January 13, 2022
Everyone involved in my endoscopy procedure was professional and friendly. The facility is always clean and decorated in a pleasing manner. I am so fortunate and blessed to be able to use this facility for my medical needs!
January 13, 2022
Dr. Shindel, his staff as well as the staff at PIH were very professional and efficient. They engaged me as a patient with honest and direct dialogue and listened to my concerns. Dr. Shindel is extremely competent in his practice for which I am especially grateful.
January 12, 2022
Yes, my experience with my colonoscopy with Dr. Shindel was outstanding. He's a very caring doctor. All the nurses preparing me prior to that procedure and then afterwards were extremely helpful and kind, and yes, I would always recommend somebody to go to see Dr. Shindel. He's an outstanding doctor, and I was provided good care for myself and my husband for many years, so we're delighted and I'm happy with the outcome of my colonoscopy also. Thank you very much. Bye. Bye.
January 11, 2022
Great service from all personal employees and doctors. A little late s the planned appointment
January 10, 2022
It was a phone visit so I had no interaction with office staff but when I have they are the best.
January 07, 2022
Nursing staff was outstanding, everything was efficient and they actually took me in 30 minutes early for the procedure.
December 28, 2021
Dr shindel took time to really explain anything I asked about. Very experienced and calming.
December 28, 2021
Went very smooth. Thank you
December 28, 2021
Knowledgeable staff, courteous, professional....thank you to all staff great job.
December 27, 2021
happy new year to all of dr Shindel's staff
December 23, 2021
I would like to express my sincere appreciation to all nurses who took care of me during my visit: [Name Removed] They made a huge difference for me with their professionalism and kindness. Shahin Said
December 23, 2021
I'm very grateful with PIH's team of great doctors, nurses, and staff!
December 22, 2021
I want to compliment Dr. Shindel. He did a fabulous job, answered all the questions, assured me of the the protocols and the procedures. I also would like to acknowledge the nursing staff was outstanding. Absolutely first rate. It's a great team Dr. Shindel and the nursing staff. My compliments to them and I greatly appreciate the professionalism. Thank you.
December 22, 2021
Yeah, the work was excellent thank you.
December 21, 2021
Very happy with PIH keep up the good work.
December 21, 2021
I was made very comfortable, and all the staff helped me to relax. All my questions were answered carefully, and I was assisted at every level. Thank you for your patience and understanding.
December 21, 2021
Thank you so much Dr. Neal Shindel for your great services . Big thank you also to nurses [names removed], even though I was nervous you made me feel very comfortable and calm.
December 20, 2021
I am grateful for the care that I receive at PIH. Dr. Shindel calmed my fears and gave me great peace of mind during this office visit. The office staff was wonderful and patient with all of my concerns and questions. Sincerely [PHI removed]
December 20, 2021
PIH Health system is outstanding
December 20, 2021
Dr Shindel is a very easy to talk to physician and makes me feel valued. He has such a personable personality it makes having an appointment an enjoyable and informative time
December 10, 2021
The whole team was very nice & respectful, from the front desk, the nurses and everyone who assisted the Dr. I'm ready to have another one done ?? J/K.
December 10, 2021
Everyone was caring and helpful. The staff and doctors are awesome. I feel like I can live to 200 because of PIH!
December 10, 2021
The doctor cancels the procedure because it was concerned about my low platelet count and wanted to know more. But I told him the specialist was stilling running more tests. He stated until they know what was causing the low count, he stated it would be safer to proceed due to bleeding issued once the doctor can confirm a diagnosis. That really made me feel that he cared. He made me feel like a person and not a procedural item to make money. I like that my health came first.
December 10, 2021
Great experience!
December 10, 2021
The colonoscopy went really well and the staff were great. Appreciate Dr.Neal Shindel so much.
December 09, 2021
Dr. Shindel was a great physician. He did a great job. I'm very happy with the service. I'm glad he's a part of PIH, and his staff was very attentive, on top of things, and on schedule, and kept me very well informed. I would recommend Dr. Neal Shindel's staff to everyone that I can. Thank you. Have a great day. This is {removed PHI}.
December 09, 2021
The staff at this facility seem to go out of their way to be friendly and make you comfortable.
December 08, 2021
The nurses were friendly and very informative. They were professional, yet caring and personable.
December 08, 2021
Great nurses, very good service
December 07, 2021
Yes, I have never been to this doctor's office. I've never met his office staff. I've never really consulted with him all that much but he is a fine gastroenterologist and that's why I go to him.
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