Neal Shindel MD | Gastroenterologist | Whittier, CA | PIH Health
Neal M. Shindel

Neal M. Shindel MD

Specialties:

Gastroenterology
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4.8 / 5 (based on 1199 Reviews) View 404 Comments

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562.698.0306

Dr. Shindel attributes an interest in science and research with his decision to pursue medicine.  He also enjoys helping people.  “Having had several family members with colon cancer, I became committed to making a difference,” says Dr. Shindel, who’s gratified to see fewer patients developing the disease.  In practice for 30 years, he’s performed 50,000 colonoscopies and calls gastroenterology a unique blend of one-on-one patient time, high-tech endoscopic procedures and treatments.

Prior to his role with PIH Health, Dr. Shindel was the Director of the Colon Cancer Prevention Alliance in Whittier that began in 1991. Dr. Shindel and his wife celebrated 25 years of marriage by climbing California’s Mt. Whitney and cycling 121 miles to Badwater, Death Valley, reaching the highest and lowest points in the contiguous United States in 24 hours.

Office Information

Hospital/Group Affiliation

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Gastroenterology

Additional Languages

  • Spanish

Education

Medical School

SUNY State University of New York-Syracuse College of Medicine

Internship

Temple University Hospital (Pennsylvania)

Residency

Temple University Hospital (Pennsylvania)

Fellowship

Veterans Affairs Medical Center-West Los Angeles (California)

Board Certifications

  • Gastroenterology
  • Internal Medicine

Video

Patient Reviews

September 16, 2022
Appreciate Dr Shindel and his team of nurses and assistants. ????? for kindness, clarity and effort!
September 13, 2022
Their general courtesy by all staff members and empathy by all and Dr. Shindel thank you
September 13, 2022
My concern is with pre-procedure instructions. The appointment was confirmed based on the time of the scheduled procedure rather than reporting time. It was not until the automated phone call a few days before that the reporting time was clarified for me. There were no written instructions regarding reporting time or the exact location (4th floor). The only instructions for preop preparation were in the booklet provided with the bowel prep medicine, which seemed insufficient.
September 13, 2022
Very professional
September 12, 2022
I believe that I answered the first few questions incorrectly. So I think this is an invalid assessment. I was quite satisfied with Dr. Shindel in every level with the exception of making an appointment in advance and having to wait.
September 12, 2022
Everyone was very nice and professional.
September 09, 2022
Had to wait too long.
September 09, 2022
The nurse, (name removed) is very friendly and nice.
September 09, 2022
The nurses and staff were extremely caring and kind. When I had questions they answered me promptly and thoroughly. My friend that drove me to and from the hospital said that they were very prompt in getting back to her at the time that they had said they would be calling her to pick me up.
September 09, 2022
In addition to Dr. Shindel providing me with courteous and professional care, additional staff should have honorable mention to include (seven names removed). Please remind the staff in the holding area where fasting and very hungry patients are waiting for their procedures to limit the amount of conversations about food. The talk about sushi, burritos and tortillas was hard to listen to and I don't even like sushi. Even though we are behind a curtain we can hear every word being said. Otherwise, it was the best possible experience!!!
September 07, 2022
Everything went well everyone as cooperative and took care of me. Thank you.
September 07, 2022
Had a great experience. The nurses were wonderful. The doctor was excellent. The recovery was just as great. Very appreciative for the wonderful staff there at this facility.
September 07, 2022
Satisfied
September 07, 2022
Very professional
September 06, 2022
Dr. Shindel is very thorough. I never feel rushed. He listens to everything. I feel like he really cares about his patients.
September 06, 2022
I would like to thank all the nurses who dealt with me in the GI lab. First (name removed) who took me in the back and started the process with getting me ready. Then it was (name removed) who eased my high anxiety during my wait to be next for the procedure. Last but not least (forgive me in the spelling) (name removed) in the recovery room. Unfortunately, cannot recall the anesthesiologist name who was kind in fixing my pillow to make sure I was comfortable, and feel not a thing. Last but not least Dr. Shindel who did such a wonderful job. My gratitude to all these professionals, and ALL who were there to make my experience with a colonoscopy a good one. THANK YOU ALL!
September 06, 2022
The office Personel and Dr's were very pleasant to see. Absolutely no issues at an office that's extremely busy. It's a well oiled machine.
September 06, 2022
Waited almost an hour & a half to see him. Too long...
September 02, 2022
I meant, I made a mistake on the last question. Would you prefer this stuff to the family and friends and I accidentally pressed 1. So, I meant to press 4 yes, definitely. And my experience was very easy, and I'm trying to get a follow up appointment, but they haven't returned my call yet. Alright, thank you very much.
September 02, 2022
My experience was great the nurse that prepared me was very professional, personable and a had a very pleasant attitude. While I was in the recovery room the next nurse that I had was just as kind to me. However the nurse asked a female I don't know what her position was but for her to go over my results and this lady told the nurse "Not my patient" "she's Shindels" and walked away. I told the nurse that she has bad bedside manner and very rude of her to say this in front of a patient. The lady came back and shared my results with me and was fine. I said thank you and she was gone. Well the nurse must of said something to her, because as I was in the wheelchair I was parked in front of the nurses counter and that women came up to me to apologize for her behavior. I said to her if I were to treat people like that I would of been written up. But she did own up to her rudeness apologize was accepted. But other than that my experience was great. PIH has always been professional
September 02, 2022
Dr Neal Shindel is the best. He has helped and taken care of so many health problems not only for myself but for my husband, daughter, son and even grandchildren. We have a great deal of confidence in his medical expertise. We have a colon cancer gene in our family and our son even had colon cancer twice. We are still here. Thank you Dr Neal Shindel!! here thanks to Dr Neal Shindel.
September 01, 2022
The GI unit where the colonoscopy was done was very efficient and the nurses were very nice and caring.
September 01, 2022
I was nervous about having my first colonoscopy, but from the time I checked in until the time I was discharged, everything went well. My prep nurse (name removed) was wonderful as was Dr. Shindel and his amazing and professional team. I felt very cared for with lots of warm blankets! I would highly recommend Dr. Shindel and his staff. Thank you!
August 31, 2022
Everything went well for my colonoscopy
August 30, 2022
My experience at PIH was excellent. Everyone was professional and courteous.
August 25, 2022
Office staff and nurses were so kind and caring. All treated with respect and great care.
August 25, 2022
Dr. Shindel is reliable. My husband has had him for years and is very satisfied with his work. We trust his profession and reliability. My husband insisted on having Dr. Shindel do the colonoscopy for me.
August 24, 2022
The staff took good care of me and treated me like a queen. And when I came out I was well taken care of.
August 24, 2022
I've been to several doctors at PIH most recently with (name removed) and dermatology and then the course Dr. Shindel for my colonoscopy orthopedic doctor before every single office. Visit has been outstanding. Excellent Medical Care. Excellent, professional and courteous office staff. It really is very well. Run organization in my gratitude. Thank you.
August 24, 2022
All nurses , techs and other medical personnel were absolutely wonderful!
August 24, 2022
Everyone was very nice and respectful. Thank you
August 23, 2022
The PIH staff I encountered from the registration and check-in to the nursing staff, anesthesiologist, discharge staff and Dr. Shindel were all very pleasant, friendly, helpful, caring and I felt like I was in good hands. A colonoscopy is never a fun thing to go through and yet the experience for my appointment went very well!!! Thank you for making it an overall good experience after the terrible prep process! =)
August 23, 2022
The staff, nurses and providers were very caring and helpful.
August 19, 2022
Thank you so very much for the terrific care and customer service the doctor and his staff provided in my procedure.
August 19, 2022
Nurses were amazing!!
August 19, 2022
The office staff wasn't able to confirm my insurance which upset me so I'm going to have to follow through to be sure everything is covered. They wouldn't call the insurance company when their computer didn't measure up with what I know is correct?
August 17, 2022
Satisfied 100%
August 15, 2022
Hi, when I was waiting the front, I waited more than an hour but the people after they just went in before me, a lot of people so I thought they forgot about me. So that was the only thing so I was kind of frustrated.
August 15, 2022
Excellent doctor and excellent staff.
August 15, 2022
Excellent Services as always. Highly recommend !
August 12, 2022
Everyone was very nice and helpful. And I was actually taken in really early then my scheduled appointment which was great because I was able to get in and out. Would recommend this to any of my friends and family. Thank you Dr. Shindel and your staff.
August 11, 2022
Yes. Dr. Neal Shindel is excellent. And he explained everything to me, what kind of test we were going to have. And I'd trust my life in his hands. Okay, thank you very much. Bye, bye.
August 11, 2022
My procedure was done 15 minutes ahead of schedule. Everyone was friendly and very efficient
August 11, 2022
I was the only left to be wheeled out some people were there before me. The nurse did not bother to check and ask . So disappointed.
August 11, 2022
Dr. Shindel is my choice for my needs. Personal but professional.
August 11, 2022
I had my 5 year followup colonoscopy. It was a very good experience from the checkin to throughout the procedure and when I was taken out to my car for pickup. Everyone was courteous, respectful and very efficient. It was a good experience for the procedure.
August 10, 2022
The nursing staff was excellent and put me at ease. Thank you.
August 09, 2022
The staff at the office are very nice and that. The problem is the amount of time it takes to get an appointment because it took me 6 months to make my first appointment with us and then, I was suppose to have a recheck in a month, and it's like... it takes two months to get appointment. So it's really hard to have your care taken care of when you can't get in to see the doctors in a timely manner.
August 08, 2022
The (INAUDIBLE) preparation was not as good as the previous ones I've used. I think that was the movie prep. Thank you.
August 05, 2022
Staff (names removed) and Dr. Shindel were very professional, & patient. The only thing that I would say that could have been better was that I was not prepared to not be able to drive for 24 hrs following my procedure. I knew someone had to pick me up after it was completed. I must have misunderstood, I have had this procedure in the past and didn't recall not being able to drive until the following day. So, I think it would have been helpful to have had that instruction emphasized more. Other than that the whole process went very well. Thanks to all the staff.
August 04, 2022
A very pleasant and comfortable experience. Everyone was kind and caring.
August 02, 2022
Stay Pleasant. And Thank you
August 01, 2022
All the assistants were very professional courteous, polite and helpful hundred percent. Previous time and this current past time, they're all great. I appreciate all their fine work. Thank you.
August 01, 2022
Thank you.
August 01, 2022
My experience was great!. All of the staff members, admitting clerks were excellent in their profession. They treated me with kindness.
July 29, 2022
Yes, all the staff was very generous with they're time, with me and very courteous all the way through from the people, in the front office to, when I arrive from my surgery, until the time, I left, everybody's very courteous, and very friendly and I just, it was, it was good. I just had a good experience there.
July 29, 2022
(names removed) were extremely warm, engaging, informative and kind.
July 29, 2022
My experience at the hospital was amazing. All of the staff was wonderful and great service. The doctor reminded my of my last results and the process of current procedure. Was professional and easy to talk to and I understood him. I kind not of asked for a better doctor. Definitely will recommend him and PIH Hospital.
July 29, 2022
Everyone from the moment I checked in until I checked out treated me with the utmost kindness and respect. They helped me to feel at ease prior to my procedure. They were all excellent and professional.
July 28, 2022
I don't understand why I had to be there at 7:20, when my procedure wasn't scheduled until 9:20. I didnt get called in until about 8:30. Waiting all that time was frustrating. I could have stayed home. No wonder my blood pressure was high.
July 26, 2022
Dr. Neal Shindel had been my mother's doctor was a case, he's always been kind considerate, very informative and very helpful. And the staff is always as just as great. You have a great day.
July 26, 2022
I was very comfortable and at ease
July 25, 2022
We waited in the waiting room more than 40 minutes. Then another long wait in the room. Our time with the doctor was just right, but the wait was tedious. Entire visit took 1 hr 47 minutes.
July 25, 2022
Everyone here was great, very nice and friendly.
July 22, 2022
Excellent services
July 21, 2022
Everbody there was so nice to me I felt very welcome. Walk out of there wis a big smile. THANK YOU!!!!
July 19, 2022
My only negative experience was getting picked up. My ride arrived and called the desk, but the person who took the call didn't tell the nurse in charge of my care, so my ride and I waited an additional twenty minutes to be released.
July 19, 2022
I would like to say "Thank You" to my nurse; I believe her name is (name removed). She did a phenomenal job. I always have a difficult time with the IV process as I can only use one arm since lymph nodes were removed from the other. She made me feel calm and got it started on the first try. She was professional, sweet, caring, and awesome!
July 18, 2022
In addition to Dr Shindel's responses, I would like to say that everyone I came in contact with in the medical prep room and surgical room have always been very courteous and explained everything they were doing. This is my 4th procedure with Dr. Shindel in the past 4 visits. Thank you to everyone.
July 18, 2022
Office workers need to communicate better. I had to wait an hour before I was even called in to wait for the doctor. After 45 min. of waiting, I had to go up and ask what was going on. They told me he was running late. I shouldn't have to ask. Workers need to keep the patients informed, especially if the doctor is running late. I should have the option if I want to wait or reschedule.
July 18, 2022
The staff made me feel comfortable and relaxed. They were also very patient. Thank you all.
July 15, 2022
Your care and kindness.
July 13, 2022
JUST ONE THOUGHT. I WAS TOLD I NEED TO SCHEDULE AN APPOINTMENT IN 2 WEEKS, AS I CALL TO SCHEDULE AN APPOINTMENT IN 2 WEEKS. ITS MENTIONED THERE ARE NO TIMES AVAILABLE IN THE TWO WEEKS. I ASKED IF I CAN SCHEDULE FOR SEPTEMBER 6, AND THEY SAID NO. I HAVE NO TIME OFF IN AUGUST. EVERYTHING ELSE WAS EXCELLENT.
July 12, 2022
Very good experience with the whole staff
July 12, 2022
Dr. Shindel's office staff. Were very courteous. Very helpful and ask often if I needed. If I had any questions. Dr. Shindel himself is very thorough in his explanation and the procedure and the potential risk of complications. I would recommend him highly to family members. Of course, I would return myself. Thanks very much.
July 12, 2022
Having to wait over an hour to see doctor was unusual. Office is usually prompt.
July 11, 2022
He is excellent. Listen to you. Provided insight to what was going on. He is the best.
July 08, 2022
The medical part of all of this was perfect. The scheduling process really needs to be looked at. It took multiple attempts on my part to get scheduled which took about a year. When I sent a second referral, it took one hour on the phone, multiple holds and transfers to complete the process. What working person can do this. Then once I scheduled Magda was very unclear explaining the process. I know we are all doing our best but think of the person who never has done a colonoscopy or did it 6 years ago. The process you talk about everyday is not clear to the patient. Please be kind and patient.
July 08, 2022
Love the staff and made me feel comfortable. Everyone was friendly all around. Thank you
July 08, 2022
Very pleasant experience and staff was professional and friendly
July 07, 2022
Staff was primary point of contact. Was treated very respectfully, and professionally.
July 07, 2022
I would definitely recommend Dr. Shindel, everything went great. I think the last question I didn't get to answer right, I think I pressed the wrong one. I would definitely recommend him 100%. Everything was fantastic. Everyone was very nice. It was handled perfectly so I would definitely recommend and I would yeah, it was all good. So thank you very much.
July 07, 2022
I'm sorry, but this survey was deceptive. It went a lot longer than I had anticipated and I didn't appreciate it. So, if you could condense this a little bit more, I would appreciate it and I'm sure the patients would too. Thank you.
July 06, 2022
it was a very professional, very caring and Good experience for what was done. Okay thank you very much. That was all very good. Bye.
July 06, 2022
All the nurses who cared for me during my colonoscopy were extremely professional. Each one explained what care they were going to give & explained the procedure thoroughly. They were all friendly & caring. Even the assistant who wheeled me to the parking lot was extremely kind & friendly. All the nurses & staff made me feel calm & comfortable.
July 05, 2022
Everyone is friendly and accommodating
July 01, 2022
The receptionist (the youngest of the three who were at that time) was very professional and very friendly, she helped me with some things to fill out in some papers, she explained herself and answered some questions that I asked her at all times, she was attentive in case I needed something
July 01, 2022
I couldn't say enough about the wonderful experience I had with my procedure. The staff and my doctor are so caring and compassionate and they make me feel like I was their only patient - great experience!
July 01, 2022
Dr. Shindel and his staff was very courteous, respectful and professional in making my procedure as painless and pleasurable as possible. I look forward to seeing him again in 5 years...and they all definitely deserve a raise for all they do!!
July 01, 2022
In recovery, (names removed) were the best. They were caring and compassionate. I would like to recommend them for whatever award that you have that rewards staff for going above and beyond. Thank you for having them apart of your staff!
June 30, 2022
Good staffing and gentle folks
June 30, 2022
Nurses and staff were very friendly and accommodating.
June 29, 2022
All-around great experience seemed like such a short procedure then it was over and I was on my way home. Everyone was so nice and very productive and professional. My personal thanks goes out to all!
June 28, 2022
Very professional and very helpful in answering all my questions.
June 28, 2022
Nice
June 27, 2022
The only complained I had everything was wonderful but the waiting room was over packed. There's a sign there that says stay six feet apart and everybody was right next to each other. Maybe one chair and between sometimes not and nobody. I know the people that are helping the taking all your information, they have nothing to do with that, they were all very nice. But how can you control that? There's just way too many people for that office. That's my only complaint.
June 27, 2022
I am very satisfied with this office. Dr. Shindel has been my doctor probably for the last 20 years and I have never had a problem with them. Everything went smoothly.
June 24, 2022
Friends have said they had only a small amount of liquids to consume prior to the procedure. Is there an option of that vs the gallon-plus I have to drink?
June 24, 2022
The staff was amazing. The nurses were really friendly and caring. (Name removed) was professional, attentive and warm. Great staff!
June 22, 2022
All the stuff is very helpful and I feel so comfortable love Experience
June 22, 2022
I arrived on time for my appointment. There were several other patients in the waiting room but I was registered and taken in for my procedure. After I was seen by the doctor the anesthesiologist put me out without me knowing it. Next thing I awakened and my accompanying nurse said I was done. I couldn't believe it until I looked at the clock and seen about a half hour had passed. Everything went good. I was impressed and happy. My procedure team took good care of me.
June 21, 2022
Dr Shindel and all that were involved I'm my visit, from the front desk to the nurses and assistants were wonderful and friendly. Thank you!!
June 20, 2022
I been seeing Dr. Shindel for 30 years and from day one to the last appointment, I've been very satisfied, completely happy having Dr. Shindel as my doctor, you know, gastro (INAUDIBLE) doctor and I definitely would recommend it to my family and friends. PIH has a wonderful team, including Dr. Shindel
June 17, 2022
Every single person I came in contact with June 17th, were helpful, caring and great sense of humor. I was scared to death about my procedure. After talking to my Nurse that checked me in and chatting with my Nurse that assisted my Doctor, I was at ease and felt like I can do this again. Thank you for such a wonderful experience.
June 16, 2022
This staff was excellent. The post procedure nurse was exceptional, and Dr. Shindel exceptional. Thank you.
June 16, 2022
The team of doctors, nurses and staff were very kind and helpful. Thank you for your service.
June 16, 2022
The whole experience was made easier for me due to the support and courtesy of all the staff and Dr. Shindel. Thank you.
June 16, 2022
Office staff said she would call me back for an appointment. After 2 weeks I had to call. Then an appointment was made. A step on the procedure was left out. I had to email and the step was added.
June 15, 2022
Well, I meant to press 2, that "yes, I would recommend this office", so I apologize for that. And apparently, I was not told I should bring socks, so I would recommend that the office let the patient know they should bring socks on the day of the appointment. And the pick up area for the patient is difficult for some people, so that...that could be addressed as well when the instructions are sent out. Otherwise, everything was terrific. I don't have any issues. I would recommend the doctor, I would recommend the office, all the nurses were wonderful. Thank you very much.
June 15, 2022
The entire GI team was thorough and attentive, especially nurse (name removed).
June 14, 2022
Excellent medical care
June 14, 2022
All the nurses, the anesthesiologist, and Dr Shindel took extremely good care of me. Nurse (namr removed) went out of her way to make me feel comfortable.
June 14, 2022
Followup Appointment was not available in time.
June 13, 2022
Dr. Shindel and his team are always on the ball , friendly and informative.
June 13, 2022
Very pleasant staff, professional, courteous.
June 10, 2022
My life depends on this office and I am so grateful. I'm under 45, have passed 5 years since last colonoscopy, had previous polyps and family history. Was this a screening or diagnostic? The difference is costing me $1300 this time. It's too bad that my insurance doesn't care for me as my doctor does. Thank you for everything and to all the nurses pre and post.
June 10, 2022
The staff is very friendly. The prep nurse (name removed) , to the doctor and his team in surgery and finally (names removed) in recovery. All were friendly. Made me feel relaxed. I am extremely pleased with how I was treated.
June 09, 2022
I have been a patient of Dr. Neal Shindel since 1998, when I was hospitalized a week at PIH for acute hemorrhagic colitis, and he still is my gastroenterologist who still does my colonoscopies.
June 08, 2022
Staff was very nice and experienced. Made me feel very comfortable.
June 08, 2022
I feel very confident with Dr Shindel because he is extremely knowledgeable and has a lot of experience.....he listens to your concerns and finds a solution to remedy them.....His staff at the GI center is remarkably efficient and kind....a WONDERFUL combination??I felt very grateful to have my procedures done by Dr Shindel and his team..... (PHI removed)
June 07, 2022
They are the best set of nurses Respectful Caring Attentive Dedicated I did not even bruise from blood transfusion a miracle
June 06, 2022
Dr. Shindel was always very pleasant to speak to, and he always provides me with everything that I need to know about my experience that I've had, and I really thank him very much for that. Thank you. Bye.
June 06, 2022
Waiting time is too long. Need organize front desk office workers.
June 03, 2022
This service was excellent. Thank you very much.
June 03, 2022
I had a Colonoscopy, yes I would recommend him to people who need a Colonoscopy.
June 03, 2022
Very friendly staff
June 02, 2022
Dr . Shindel was great and all the staff in the office. Both my wife and myself have seen Dr. Shindel before.
June 02, 2022
Great experience
June 01, 2022
Courteous staff from check-in to discharge. Professional.
June 01, 2022
Excellent service
June 01, 2022
Everyone was very nice and polite thank you for your service
May 31, 2022
Dr. Shindel has been my doctor for over 20 years and continues to be one of the finest doctors I've known. I hope he is able to continue to be my doctor for many years to come. Thank you.
May 31, 2022
Yes, I like my doctor very, very much. He'd the best that there's ever is, and I really care for him a lot. Bye.
May 27, 2022
All staff members made me feel comfortable and were extremely nice and informative
May 27, 2022
Pleasant experience for a first timer. Thanks.
May 26, 2022
Upon starting my IV I don't hold the tech responsible for not finding the vain on my right arm, though did find one on my left arm , all good !!
May 26, 2022
Very good experience.
May 24, 2022
Not much
May 24, 2022
The doctor was excellent. However, your ability to communicate with his office, which horrible, your phone system is completely out of date and very badly programed.
May 23, 2022
The nurses were made me feel very comfortable and were very informative to the questions I asked . The whole experience wasn't as bad as I thought because everybody was so nice Thank you (PHI removed)
May 20, 2022
Everyone one very courteous. No complaints
May 19, 2022
the office staff was very kind and eased any tensions i had during my visit. also they kept checking if i needed anything. the doctor and assistants in the procedure room were also very kind and doctor explained everything that was going to happen and why the screening is a good thing. please pass a big thank you for me to the team that was working there on morning of 5/19!
May 19, 2022
I would like to add a few more comments about my history. So that's all I want to say to the right person. So they could note it down because sometimes we blank out and we don't say anything to the doctor as we should. Thank you. Goodbye.
May 19, 2022
I was very pleased with the doctor. The first time I had been to him and I was impressed.
May 17, 2022
I did a mistake. I... with the first conversation, you started asking me questions. I pressed a 1 and then 1. And I wanted to put 4 and 4. So if you could change that, I'd appreciate it.
May 17, 2022
This department is excellent top to bottom. Starting with the staff member that calls to explain the procedure (Navigator) (name removed) the check in staff the day of (name removed) to the nurse who gets you settled in and prepared (name removed) to the staff inside the procedure room (name removed) the anesthesiologist who I have forgotten his name, to Dr. Shindell and his right hand gal (namr removed) and the sweet gal who was in recovery who I have also forgotten her name to the sweet gal who wheeled me out. All of them were very professional, kind and willing to help with anything you would need. They make an uncomfortable situation very comfortable. Thank you all. Keep up the outstanding work. (PHI removed)
May 17, 2022
This was my 4th procedure over the past 10 yrs. Each time everything went great. Cannot say enough how well I have been treated by all staff involved for these procedures. Kudos to all!
May 16, 2022
The entire staff was excellent, professionalism, excellent, Top Notch. Best care. Would not would recommend doctor to,to all my family. Thank you for everything. That you do.
May 13, 2022
All the staff at the clinic were very courteous and professional. The RN staff that cared for me pre-op and post-op were EXCELLENT. They explained everything and were consistent with education. Very kind.
May 13, 2022
Streamline
May 13, 2022
Dr. was a wonderful anesthesiologist who discussed my possible allergic reaction and took time talk about his approach.
May 13, 2022
EVERYONE was so kind. ??
May 12, 2022
Everyone, from the front desk to all the nurses and technicians I had contact with that day, were courteous and professional. When it comes to our health, it really puts a person at ease to be treated the way we are at PIH. You are an amazing group of people, Thanks!
May 12, 2022
This was my first colonoscopy so I went into it with a little dread. I have never met such a nice set of nurses, doctors and staff. From start to finish this was a wonderful experience.
May 11, 2022
The doctor, nurses, and all other employees are wonderful.
May 11, 2022
I am very happy with the whole process that DR. SHINDEL and his team accomplished, they are very professional teams in every single aspect, thanks to every one of them.
May 10, 2022
Yes, Dr. Neal is very very educated person. Very knowledge, very attentive and also listen carefully to the patient. Definitely. It's one of the best (INAUDIBLE) urologist. I met. Thank you.
May 10, 2022
Excellent service by a superior Doctor.
May 09, 2022
Doctor is an expertise on the nurses, couldn't have been better. However, awaits of over an hour and a half in the waiting room. I thought it was a bit, excessive. Everything else was absolutely fantastic.
May 09, 2022
Keep doing what your doing. Great team work
May 09, 2022
Dr. Neal Shindel took time to listen to my concerns, answer my questions, and explain about the procedures. He made me feel safe and secure under his care! He's a phenomenal doctor!
May 09, 2022
I was very relieved by what he told me and I trust him completely ! He explained things in a clear manner which I could understand. I'm very happy to have him as my doctor!
May 05, 2022
Definitely a true professional. And he loves what he does.
May 04, 2022
The nurses and doctors were excellent! They all cared about what I had to say and comforted me before and after the procedure.
May 04, 2022
I had an early appointment, before the start of business hours. I had gotten lost, went to the wrong building. There was no way to contact the office staff, I tried many times, the office staff were obviously at the GI lab desk recieving the colonoscopy patients, there should be a direct line available to the patients to inform the staff when we are running late.....or that we are lost, like myself, atleast on the day of the procedure.
May 03, 2022
Yeah, it was very professional and he handled it really well, and I'm totally satisfied the services I get from Dr. Shindel and I will appreciate the - their staffs, the way they handled, very punctual and extremely well. Thank you.
May 02, 2022
Everything was top notch! From scheduling my initial appointment (the scheduling assistant was great) to going in to have the procedure. The staff was accommodating, attentive and caring. My only problem....I received a call after my colonoscopy from the doctor's office asking to call at my earliest convenience. I wasn't too concerned since the nurse already informed me of some of the results. However, It took almost a week for me to get through to the doctor's office (after leaving several messages). After trying several times to get through and not receiving a call back, you kind of worry (yes, I know if it was urgent, I [hopefully] would have received a call back in a timely manner). It was just a tad unnerving. After holding the last time for about a 1/2 hour, the answering staff provided me with an update. Thankfully, I didn't get upset when she finally answered (I just commented that you guys are busy...which she acknowledged). I realize medical staff/offices are very busy, but hopefully you understand the situation from my point of view. Will I be going back with this practice...most definitely! Will I refer to any family/friends...most definitely! As a side note...I did request a "call back" when prompted; at that time I provided a cell phone number.
May 02, 2022
I thought it wasn't appropriate not appropriate. What's the word I want to use there? I thought getting there 2 hours early was not needed for my procedure necessary. Thank you.
May 02, 2022
I didn't see the doctor until an hour after my appointment time. Also, the office was extremely cold.
May 02, 2022
My experience with the staff and physician was truly outstanding. Care for me personally and medically was excellent! I can't overstate how pleased my experience was.
May 02, 2022
Excellent customer service by all staff and medical team. Everyone made you feel very comfortable during process.
May 02, 2022
PIH provided the best possible experience for this procedure. The doctors and nurses were kind, caring and efficient. I would highly recommend PIH to everyone!
April 29, 2022
The staff in this unit is wonderful. I was treated very well and with respect. The staff was so nice it almost made my colonoscopy fun! ALMOST! Dr. Shindel was very nice and professional as always.
April 27, 2022
Excellent care by Dr Shindel, nurses & administrative personnel. Well organized and very helpful & nice.
April 27, 2022
I was very happy with the service. All the staff was very nice. Nobody likes to have this procedure done but everybody makes you feel comfortable and save and that helps a lot. At least for me.
April 26, 2022
The office staff was very good and especially the support staff., the nurses, the people to help me through it. They were excellent, very good and I would definitely go back to them.
April 25, 2022
Treatment, knowledge and patience from the nurses, anesthesiologist and doctor was absolutely fantastic.
April 22, 2022
Everyone there was very nice and made the experience as comfortable as possible. It went well and pretty much on time.
April 22, 2022
Was ok but only had bad experience when the nurse was trying to put the IV in my arm tried several time and another nurse came and tried and finally had to insert the IV in another spot was pain full it hurt next day my arm was very bruise but other than that was ok
April 20, 2022
All the staff that assisted in the procedure were wonderful. The doctor came in within 5 minutes before the procedure. Never met the man. Just let me know that about what I sign and if they have to take a biopsy, and what it could cause as far as death or whatever could happen to me to have this procedure. I never met the doctor before but was not impressed with his procedure on introducing himself to a new patient.
April 20, 2022
I would have appreciated it if my vaccinated & masked wife could have waited for me in their waiting room.
April 19, 2022
Everything was good with the providers. But once again. Your parking is a mess. There's a lot of people that don't understand how to pay to get out. And once again, was in line with about 10 cars, having to wait because nobody knew what to do. It's a little ridiculous. I understand you're making money at it, but it's one real pain. And almost a reason to move from the medical plan to someplace else. That cares about your time with the parking.
April 19, 2022
Staff attentive nurse very thorough asking questions. Dr. Shindel Sr. Is the best!
April 18, 2022
I was on time for my appointment at 2:15, but I wasn't called in until 3:05. When I asked the receptionist about 2:45 when I would be seen, her response, "Oh, Dr. Shindel always runs late." Yet, when you make an appointment you're told to be on time. If this doctor always runs late, then appointments should be scheduled accordingly. The friend who drove me there and had a PT appointment later on, had to cancel her appointment. At this point, I'm glad that I don't have a follow-up appointment with Dr. Shindel.
April 18, 2022
Top notch care.
April 15, 2022
Dr. Shindel and his staff were FANTASTIC! Professional, courteous, and ever so kind. I couldn't have asked for my experience to be any better. Dr. Shindel is amazing.Thank you sir and staff for my experience.
April 15, 2022
The nursing staff were fantastic during my pre-op leading up to my procedure. They made me feel comfortable and at ease while I waited. Nurse (name removed) really made me feel at home, and provided a pleasant and professional bedside manner. She, along with the rest of the staff, created an environment of peace, harmony, and relaxation.
April 14, 2022
Excellent experience.
April 14, 2022
My wife and I were both attended with In a week . We both were treated Great Thank you.
April 14, 2022
Everyone was so nice and polite and caring
April 12, 2022
I really like Dr. Shindel. He was extremely professional and very knowledgeable. So I was very happy to be able to see him.
April 12, 2022
My nurse, (name removed) made my experience so positive. She was caring, knowledgeable and had great bedside manner.
April 08, 2022
He had explained things good enough concerning my colonoscopy check up. Very consistent and courteous.
April 08, 2022
It was good. Thank you
April 07, 2022
friendly staff, very satisfied
April 07, 2022
In and out before I knew what happened.
April 07, 2022
As my gastroenterologist, I couldn't be more pleased with his care! He has taken very good care of me for several years.
April 06, 2022
Even though I don't like to go to the doctor/hospital the experience at PIH and with doctor Shindel was a pleasant journey.
April 06, 2022
Everyone was patience and kind with me.
April 05, 2022
Everything was good for my husband. Thank you.
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