Payal Rajesh Shah

Payal Rajesh Shah DO

Specialties:

Family Medicine
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4.8 / 5 (based on 243 Reviews) View 46 Comments
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562.789.5420

Payal Shah DO is a family medicine doctor with a subspecialty training in geriatrics from University of Southern California. She was inspired to pursue a career in medicine by the positive experiences she had with her pediatrician growing up. Her pediatrician took the time to educate her and encouraged her to be the best version of herself. Dr. Shah also saw how much her grandmother trusted her primary care provider, someone who always made sure her care was aligned with her values. These experiences, along with her natural curiosity about how the body works, motivated her to become a doctor.

Dr. Shah chose family medicine because it aligned with her passion for patient education and building long-term, meaningful relationships with patients and their families. She valued the broad scope that family medicine offers—caring for individuals across all ages and backgrounds and addressing both immediate health needs and long-term wellness goals.
Within family medicine, she developed a particular interest in geriatrics. She was drawn to its multidisciplinary, patient-centered approach and the opportunity to support older adults in maintaining their quality of life. Her close relationship with her grandmother helped shape this interest, and she continues to find joy in the wisdom, stories, and humor that often come with caring for this population.

The aspect of family medicine and geriatrics that Dr. Shah enjoys most is building real connections with her patients. She loves being able to walk alongside them through different stages of life, support their goals, and help them understand their health better along the way. She found that some of the most meaningful moments come from patient education. She wants her patients to understand what's going on with their health and feel comfortable asking questions. She knows everyone’s health journey is unique, and she respects their different backgrounds, priorities, and experiences. Her goal is to listen, learn, and help guide them through their care. She also wants her patients to feel that they can trust her to support them through life’s changes, and that they will work together to navigate whatever comes next.

Patients might be surprised to learn how big a role Dr. Shah’s dog, Remi, plays in her life. She often jokes that he’s one of her best friends, and she even dreams of having a dog sanctuary one day. She was incredibly close to her grandmother, who lived to 101, and was more like a best friend than a grandmother.

In her free time, Dr. Shah enjoys exploring local hiking trails, experimenting with new recipes, and creating photo collages and slideshows.

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Female

Specialties

  • Family Medicine

Education

Medical School

Touro University College of Osteopathic Medicine (Nevada)

Residency

Southwest Healthcare Medical Education Consortium

Fellowship

LAC & USC Medical Center

Board Certifications

  • Family Medicine

Patient Reviews

May 11, 2026
PRH as a whole needs a lot of improvement, but I don't know where it would have to start. Doctors don't have enough time to see the patients when they go, and they certainly can see the patients when the patients really need to see them. PRH really has to reorganize and give better attention, timely attention when patients need it, not when the patients don't need it. Patients don't have accessibility to their medical providers, their doctors, and I don't believe that's the doctor's fault.
April 27, 2026
Dr. Shah is very attentive and thorough when reviewing concerns, possibilities and potential treatments. She's friendly and kind and definitely makes a patient feel comfortable. Thank you.
April 24, 2026
I believe you can most improve by having more appointments available for same day or next day. You wait too long to get an appointment with your primary provider, three months, four months, which is ridiculous and we always have to go to urgent care.
April 17, 2026
Yes, I like that doctor very, very much. She was very patient. She asked me a lot of questions. She examined me really good and I will recommend her. I really like Dr. Shah very much. Thank you.
April 14, 2026
Dr Shah was really caring and patient with my 100 year old aunt in diagnosing and treating her UTI. Dr Shah also took the time to offer recommendations for preventive care. We greatly appreciated her time and effort. Her nurse, (name removed) was also very kind to my aunt. Thank you both!
April 14, 2026
Always a pleasure and a feeling that I'm given the best advice and care.
April 06, 2026
I was very pleased she listened to what I had to say and was very attentive wish all doctors were as good as she is
April 02, 2026
Very nice doctor
March 27, 2026
Dr. Shah was great. She was kind, understanding, patient, and friendly. Very knowledgeable and took care of all my needs.
March 24, 2026
Yes, Dr. Shah was the most friendliest, nicest, sweetest, attending to my care at every moment. So I'd like to recommend her. I haven't had a doctor like that in a long time. Thank you.
March 19, 2026
Being on time Provider was excellent in every way!!! Explained things- gave more context to support my understanding
March 17, 2026
Yes, the only problem was that I had a number of things like my rash on my neck that I didn't mention and a couple other things like that. She was quite thorough and I appreciate that, but we didn't get to how to handle some of the situations or what to do with them. I wasn't sure. So hopefully this will help you understand.
March 13, 2026
After Dr. Shah left my room to attend to her next patient, I realized there was one thing I neglected to put on my list of things to discuss. I asked the assistant if Dr. Shah might be able to return to my room, and the assistant told me I would have to wait until my next appointment to discuss with doctor, due to Dr. Shah was already with her next patient. I was a little disappointed, although I understood. On a positive note: My next appointment with Dr. Shah is only a month away, thank goodness! Dr. Shah is a good doctor. She is very pleasant, attentive, and caring. Thank you!
March 10, 2026
Not knowing what to expect we were pleasantly surprised at the friendly and professional manner of Dr Payal Shah. She was everything one is looking for in dealing with memory loss. Her guidance put us at ease.
March 09, 2026
Good service. My only complaint is that the place wasn't very clean overall.
February 27, 2026
Front Desk was Very Curates and Informative and kept me abreast of the time and effort to get me started. The Doctor was Very Interested in My situation and My reasons for seeing her. She then made the decision as to how she would handle it and best help me with my situation. ??????
February 26, 2026
Please call earlier in the day because some of us are older ladies. I'm 91 and I'm in bed at this time. So maybe call earlier for older patients. Thank you.
February 26, 2026
Dr Shah is a amazing doctor. She listened to all our needs and very empathetic. She explained everything well. I highly recommend her.
February 24, 2026
The service was excellent, thank you very much.
February 24, 2026
The doctor was very professional in her attitude and explanations, although she was a bit rushed, as she had a few more questions to ask. Overall, it went well, and she also referred me for a colonoscopy. I think it's very good for me. And I want to thank the doctor.
February 23, 2026
My session felt a little bit rushed towards the end. There was another concern that I had, but I felt like my doctor was kind of rushing to finish the session, which she said that she was willing to talk about it on her next session, but I just, I don't think she took the time to actually listen to what I was saying. But overall, she was good in all other areas.
February 17, 2026
Dr.Shah was friendly, respectful and listened to me.She listened and addressed my concerns.
February 09, 2026
I would Highly recommend Dr. Shah
February 09, 2026
As a first time patient I was apprehensive about the need for a change, but PIH and all those who I have worked with are friendly, helpful and professional.
February 06, 2026
I was very pleased with the visit with the doctor. She was very thorough and took her time allowing me to mobilize what I needed to say and she listened to what I had to say. She is a very good doctor. Thank you.
January 27, 2026
Thank you for your service ?
January 22, 2026
Dr. Shah was very professional, understanding and listened to my concerns. This was my first appointment with her, my husband had been to see her and she impressed me with her sincerity. I am so glad to have found a compassionate and kind person as she is... thank you!
January 19, 2026
Doctor was very professional, very kind as well as other staff members. I already recommended to my co-workers
January 05, 2026
Hi, yeah, I'm looking forward to coming back after I get my blood work done to discuss some issues I'm not sure I made clear in the time we had. And I'll do that as soon as possible. Thank you.
December 26, 2025
Exceptional service
December 12, 2025
I would just like to say that Dr. Shah is such a nice doctor. I saw her because my doctor had no open appointments. I can't stress enough how much I liked her, she is truly a doctor that cares about patients.
December 05, 2025
It was a pleasant and comfortable experience.
December 02, 2025
Dr. Shah was very professional and she listened to all my concerns and explained also what she wanted me to do, explained medications and she was a very good provider. Overall, my experience with this office and the provider was really good. Thank you.
November 21, 2025
Dr Shah, was very professional. She listened to everything me and my wife had to say. She was very kind. I would see her again if I need too. Thank you
November 14, 2025
Great patient care and well organized process. I was impressed everything I needed for my upcoming surgery was done in the office and I walked away with time in my hands.
November 13, 2025
Dr. Shah was very friendly, caring and professional. Thank you
November 11, 2025
He took too long and I had to wait for her for more than 45 minutes and that's not acceptable. I wait too long for her. That's it.
November 10, 2025
Dr. Shah was very professional and friendly and made me feel very welcome. Thank you.
November 10, 2025
It was a great 1st experience. I loved the fact that they have a Lab there, I was able to get my blood drawn as soon as I was done with the Dr. no need to go to the lab on a different day, all was taken care there.
November 04, 2025
I like that I was able to actually have time with the doctor and she seemed like she really cared coming as a former medical professional myself I know how busy doctors can be so for her to take the time and get to know my problem made me feel very comfortable
November 03, 2025
Professional and nice staff looking forward to future visits
October 28, 2025
Dr. Shah is very professional, knowledgeable and caring!!!
October 10, 2025
The was great. Very costumer focused. Took the time to listen and allow me to ask questions. She is an asset to that staff.
October 06, 2025
Dr. Shah was very thorough and considerate. She took the time needed to obtain a full medical history, do a physical exam, and listened attentively to my concerns. She followed up with me after the appointment with additional recommendations, which was very appreciated, and showed she genuinely cares for her patients.
October 03, 2025
Dr Shah was very friendly, professional and smiled and treated me with First Class service. I am so glad she is part of PIH I hope to see her again.
October 03, 2025
I was extremely happy with my visit by this dr. I have never had such a thorough exam at this facility as I recently experienced . I absolutely appreciated this dr and will definitely consider assigning her to be my primary physician . Great job to the staff member who brought this physician on to your staff!!! I am definitely referring her to my friends and family.
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