Puja Shrestha MD

Very understanding listens to patient and tries her best to answer your cheif complaints

Dr. Shrestha is the best! She always remembers me and what happened last time I was seen and makes me feel like I am really receiving undivided attention care.

She's an excellent doctor. I would recommend her in a second. Thank you.

Dr. Shrestha has been great. I feel very comfortable in her care.

I'm 84 years old man, and have been through a lot of medical Doctors, but Dr. Shrestha is one of the best after all. She is empathetic, knowledgeable, ethical, compassionate, kind, caring, professional, respectful, clear communication, courteous, and trusworthy.

Great office staff and doctor

Dr.Shrestha it is always a pleasure to visit with. She is soft spoken and always prepared. Had blood work done and we reviewed the areas that showed concern explained what I need to do. She always asks if there are any other concerns or problems. I did and she proceeded to ask me certain questions and examined me further. She prescribed medication and went over possible side effects and should I have any stop Taking meds and call her immediately.we discussed up and coming tests I will need. She listened to my heart. She asked again if there were any thing else she could help me with. Had all my paper work ready and appointment for next visit ready when I left. We need more drs like her. She is the best pcp dr I have ever had. I highly recommend her.

Okay, I just wanted to say I'm happy. I'm extremely happy that she was able to take care of me in a timely manner and very polite, very satisfied with this doctor. Switched over because my doctor's retiring. Made a good choice. Was recommended to this doctor from Dr. (name removed). And I'm so happy I was able to meet her and have time with her. And I look forward for her to be my healthcare provider, personal provider. Have a great day. Thank you for the review. I'm glad this is (PHI removed). I'm really happy with my decision with her. Thank you. Happy holidays.

Dr. Shrestha is a wonderful doctor. She listens, she answers questions, she doesn't dismiss your concerns, and I would highly recommend her to my friends and to my family members. She's wonderful.

I love Dr. Shrestha and their office. I think I kind of blew it on this survey and did a couple two, threes, and fours because I thought it was yes or no and didn't figure it out it was on a four scale because I'm cooking. I'm so sorry. I hope that we could fix that.

A very thorough and attentionate provider, whose medical advice is always accurate and welcome

Just love love Dr Shrestha & her group they are very kind

Doctor Shrestha and team as always took great care with my appointment

Amanda was the nicest front desk I've ever met. She's so happy and cheerful! She even wished me happy birthday which was such a sweet thing to do. Dr Shrestha is the best doctor I've ever had. Even though she was behind she never rushed me and she let me ask questions as well as made sure I understood everything that was going on. She really makes you feel like you are taken care of.

I have been seeing Dr. Shrethna now for quite a few years and I find her very good. She listens attentively and follows up and where she can recommend things that are helpful or prescribe or get tests. She is excellent. She gets my A plus pride in her job. Take care.

Dr. Shrestha and her staff are the best medical care I have ever had. The staff is professional and friendly, the office is modern, roomy and clean, and they even give you tickets to cover the cost of the parking! I can't say enough positive about Dr. Shrestha! Bottom line, besides being genuinely kind, thorough and interested in you as a patient, she literally saved my life! She noticed a very faint shadow in the corner of an MRI, so rather than just focusing on the main reason for the MRI, she ordered a second one of the suspicious shadow. It turned out to be cancer in one of my kidneys. It had not metastasized, but could only be safely removed by removing the kidney. It was during the Christmas holidays, and I was out of town for a month. She called me to tell me about the second MRI results. She facilitated my seeing a surgeon immediately upon my return, and it was removed within 2 months of discovery. It's now almost 2 years later, and I am totally healthy and cancer free. Thanks to Dr. Shrestha!

Dr. Puja Shrestha is an exceptionally caring and attentive doctor. I have been working with her on some health concerns, and she has consistently shown unwavering dedication to my well-being. Her recommendations for the necessary examinations have been invaluable. Dr. Shrestha's extensive knowledge and expertise make her one of the best doctors I have ever had the pleasure of working with. Thank you, Dr. Shrestha

Excellent, excellent doctor. Very people-oriented and very caring and distinct and she's so smart and I love her information. She's excellent, excellent.

everything was stella

Always Friendly and I never feel rushed. Great Staff!

The doctor is very thorough and very pleasant and welcoming.

Excellent . Clean environment . My doctor listen to what I say .

Dr. Puja Shrestha is the best!

Dr Shrestha is wonderful and I can't see myself going anywhere else. She's thorough, professional and truly cares about her patients.

She was very kind and listened to my every concern. She took ample time with my husband and I as a first time patient. I left with hope and a plan to help me in my healing and restoration journey. I would recommend her to my family and friends. I loved that I baffled her and gave her a reason to research my ailments too. The staff were very kind as well.

Love Dr Puja Shrestra as she is so attentive and listens to me. So fortunate to have her as my doctor and her staff is great too!! Thank you

Yes, this is my first time with HMO insurance. I have to say I was very impressed with the doctor, Peugeot. She was very good and I hope it will continue throughout my care in the future.

The office inside the office staff is very sweet, very helpful. (Name removed), I can't remember the other lady's name that sits up front, very helpful. Call center is horrible. They don't pass on messages. They can't understand you, or if they do pass on the message, it's totally incorrect. No matter how specific I get, it doesn't go through. Dr. Shrestha is amazing and I have recommended her to many, many, many people.

I love my doctor. She is the best!! She is very thorough and takes care of me. I feel so much better health wise. Dr Shrestha is a great doctor!!

She was Amazing.

Dr Shrestha is a great communicator. I trust her completely with my care! I'm complicated, many health issues. She explains everything, asking what do I think about changing a medication? We are a team! She cares! (name removed) and office staff are sweet and thoughtful!!

the DR and office staff are great but it is almost impossible to reach the office - patients get routed to another department/location and the wait time is unacceptable ( usually up to 1 hour before the phone is answered not to mention they are not able to provide answers needed) I will be going back to Kaiser at renewal

Keep it up

The physician's assistant, (name removed), was by far the friendliest care provider I have ever encountered. I am someone who avoids seeking care simply because I dislike the encounters and usually end up feeling dismissed by the staff and treated as though I should be more knowledgeable about medical terminology, my encounter at this practice was refreshingly different. Everything was explained in an easy to understand manner, I was not made to feel as though I were inconveniencing anyone with my presence, and everyone from the front desk to the physician was very warm and personable.

Patient

This is a great office. The people are great. Dr. Shrestha is a great doctor. I am very happy to have them for my care. Grateful to have this.

None

Excellent patient care.

The availability of appointments for medicare annual checkups is severely limited and they get scheduled more than 12 months apart and sometimes cancelled altogether and rescheduled. This causes problems with annual exams and testing for bone density, mammograms and others. Also problems for annual renewal of medication prescriptions which expire.

It was difficult to understand Dr. Shrestha because she was wearing a mask, and she has an accent. I wear hearing aids, so it added to the difficulty of hearing her. She was very patient in repeating what she said when asked. Dr. Shrestha's assistant/nurse was very nice; however, her appearance was not very professional. This first impression of this practice was not very favorable.

I appreciate Dr Shrestha's focus and professionalism. She always listens and asks good probing questions. So grateful to have her as my PCP.

I pressed the wrong key on the first question. I pressed the one thinking that was yes, definitely, and I meant pressed four. And so I hope that is being corrected. And I have all the confidence in the world in Dr. Shrestha. She's been one of the best doctors I've had. So thank you very much.

Both the staff and Dr were kind, caring and professional. So happy to see that level of care in a whole staff. Very happy with my new PCP!

I think I have the Best Dr and the most efficient Staff in the whole PIH Organization

Staff and physician were warm and personable.

I am pleased to share that Dr. Puja Shrestra is a kind, warm and very knowledgeable doc. who takes time and not rushing through my visit with her at her office.

I can't imagine a better experience with any doctor anywhere. I had a recent surprise surgery. I was scared and Dr. Shrestha made me feel so good about my care and made clear what next steps were there and was just an off the charts, perfect experience. Thank you so much.

Dr. Shrestha and her office staff are always pleasant. Dr. Shrestha always listens to my concerns and questions. She has always made me feel confident in her care and I have and will continue to recommend her to my family, friends and neighbors.

The only positive interaction I had with the office staff was the front desk receptionist who asked me if I would like my parking validated when I was leaving. Dr. Shrestha was wonderful.

You know, yes, your telephone response is very, very, very bad. If whenever I call, they put me on 30-minute wait, 40-minute wait, 23-minute wait, based on more than 45-minute wait and nobody responds. These are very bad and very painful things. So whenever we call the telephone, they should go to the direct operator there, I don't know what system you have for somebody else and then put on the wait, 40 minutes wait, 30 minutes wait, the blood pressure goes very bad whenever we call on this office.

I didn't hear the first responses and they would have all been fours. So just saying that they'd all be fours or at least threes. And so I just pushed the button before I had a chance to understand what the question was. But it was an excellent experience and the provider was terrific and the staff was very helpful. Really appreciated it. Thank you. Now what do I press?

The medical assistant who checks to in always asks too personal questions like whether you have a boyfriend or not and more. I don't feel comfortable answering those questions.

The entire staff is absolutely Famous! Dr. Puja is the BEST doctor ever had. She is kind, listens, acts upon all concerns you give her. Nothing is too small. LOVE HER>>>>>>>

Good experience first time meeting my new doctor. Very friendly, polite and communicated well.

Very caring physician. Listens to concerns and gives good medical advice.

The receptionist staff are phenomenal. And then the second thing is that doctor takes accurate notes and listens and provides the right health care. And I actually want to change for her to be my doctor. She was just a last minute choice based on who was available. OK, thanks, bye.

The doctor was great explaining things to me .

She's by far the best doctor that I've ever had. She goes over everything with you. She remembers things about you and your health. She is really awesome and I would recommend her to anyone. She's fabulous.

The appointment was perfect. She seems to know her stuff. She explains things well. And she took a lot of time with me for my dumb questions. But I really appreciated her. Thanks.

Really thankful for the kindness, respect, and excellent explanations I got form everyone I interacted with!

Dr. Shrestha is the best doctor I've ever had. She us wonderful.

Excellent service from staff to the doctor.

The system was amazing. The app was amazing. We totally recommend it.

Great staff! Loved it hear! Everyone was so kind

Dr. Shrestha is an outstanding doctor who truly goes above and beyond for their patients. They listened carefully to my concerns, explained everything clearly, and made me feel at ease. The office staff was also incredibly kind and professional. I would recommend Dr. Shrestha to everyone as a skilled and compassionate physician.

Dr Puja Shrestha has managed my care for over 6 years now and when I first started seeing her, I was in very bad condition: emotionally, mentally, and physically since I have a serious autoimmune condition called EGPA and it wasn't controlled. Not only that, I had the misfortune of meeting a con artist who fully took advantage of my condition and he wreaked havoc on me financially, emotionally, and mentally. Through every part of my difficult journey, Dr Shrestha went out of her way to be kind, considerate, and compassionate towards me. And with my most recent visit, she was kind, compassionate, and took her time with me. Not only has Dr Shrestha gone out of her way for me but everyone who works with her has been supportive and understanding towards me. In particular, one of the nurses, (name removed), usually takes my vitals etc. and she was very pleasant with me yesterday, just like she always is with me. I know I often speak with (name removed) over the phone and she is very kind as well. I am so sorry to not remember everyone's individual name but the whole office is pleasant towards me and I truly appreciate that.

I inadvertently pressed one on one of my answers. You'll notice that. I did not mean to do it. I love my doctor. I would give her a four and a ten on every answer. So thank you very much.

I had a very positive experience and all the staff members were very courteous and friendly. Dr was extremely understanding, she listened and made me feel at ease with my concerns.

I am very pleased with choosing this provider the office is very clean and the office staff were very nice I have nothing negative to say it's all positive feedback.

Dr. Shrestha and her staff are amazing. I just want to thank them so much for taking such good care of me and making me feel so comfortable. So, thank you so much. Bye.

I think this doctor is one of the most professional and thorough, easy to understand, listens, and is incredibly wonderful.

Upon exit from the visit, the doctor has instructed her assistants to provide me and enroll me in the telehealth. But the assistant didn't do it or she didn't tell me anything and, of course, I forgot about it to ask. But now that I will follow up probably sometime next week just to see, just to be able to sign up for telehealth. That's something that I appreciate from Kaiser in the past when I was a member. Thank you, bye.

She is an excellent doctor!!

More thorough discussion on questions pertaining to lab work, ultrasound, and CAT scans.

feedback about my doctor. She's amazing. I hardly ever do these kind of surveys or whatever.

I appreciate the doctor's patience at understanding my issues, and I trust her advice and follow up with the utmost respect. The doctor is genuinely interested in hearing me, and suggests the right options to resolve any medical issues

AWESOME

I find Dr. Shrestha and the staff at the Los Alamitos offices very helpful and very kind and also patient. Thank you. God bless.

The staff and Dr are very considerate and kind very professional. I am very happy for this Dr .

Dr. Shrestha has always been professional with myself and my husband. She takes plenty of time with me and listens to my problems and seeks ways to help me find a solution.

My Dr. is very efficient and caring she goes over and above. I am blessed to have such care. Thank you Dr. Shrestha.

Okay, she was very good. She had good points of my problems. Just really great all the way. I really appreciate, love her and I would definitely recommend her to other people.

Provider is very professional nurses and all the workers. Thank you

This is (PHI removed). Dr. Puja is a very excellent doctor. Very satisfying.

I love Dr. Shrestha. She's a great doctor. She listens intently. She's very personable and offers great suggestions and she's a lovely doctor. And her nursing staff I enjoy as well. I do not like the front office staff. I don't like who answers the phone. I don't like who takes the reservations or makes appointments. They're abrupt. They're short. They don't listen to your needs. They won't help you. So I don't like the office, but I love her. Thank you.

The system went down because of the security breach for several months, when it did come back up, it took 3 months to see the doctor.

Dr. Shrestha is very professional and understands everything related to my health.

Attentive service

Dr. Shrestha spent a lot of time with me and seemed to be thorough with the exam.

(Three names removed), amazing staff. Also along with Dr. Shrestha, professional in the utmost manner and customer service, very satisfied. And also all the medical assistance on staff.

Dr Shrestha and (two names removed) and the rest of the staff are outstanding.

Dr. Shrestha is a fabulous doctor. She listens and she takes the time and I've never had a doctor like her. She's the best.

outstanding first visit

Love the Doctor. Very professional and understanding of my problems.

Yes, he was very professional and knowledgeable.

The entire experience was wonderful, from the appointment to the person that greeted me in the beginning who helped me with my paperwork, I think her name was (name removed), to the nurse that took my vitals, my blood pressure. She was very kind and the doctor was just wonderful. Answered all my questions, was very kind, didn't seem like she was in a rush. It was just a wonderful experience. I've already recommended her to my friends and family. It was overall ten stars.

Great and excellent quality of service, from Doctor and the staff at this health office. Thank you very much

I really appreciate Dr. Shrestha's caring attitude and willingness to listen to me

Dr Shrestha is a great doctor. I am never rushed. She goes over everything with me. I can always ask her anything and she listens and cares. I wish more doctors were like her. She is always on top of things. Thank you

The doctor was very thorough and took her time to listen to my concerns. Really appreciated that she wasn't in a rush and took her time.

Dr. Shrestha and her team are very kind as well as efficient. I feel that I have a dedicated doctor and team helping me on my medical journey. Communication and coordination with my other PIH doctors is excellent.

The ladies at the front of the office were so nice and helpful! The nurse that took my vitals and evaluated me initially was great and took good care of me. And Dr. Shrestha was so amazing, she listened to everything I said and asked important questions. At the end of my appointment, I felt as if everything had been covered and I had no remaining concerns or questions. Dr. Shrestha seems very compassionate and easy to trust. I would definitely recommend this office to others looking for a new doctor!

Kind, knowledgeable, thorough and efficient. She asks questions and listens to my answers.

This was my first visit to this office and provider. I'm very happy that I chose Dr. Shrestha to be my new PCP after my previous PC retired.

Always a pleasure going to that doctor's office. From the front desk staff to the doctor, everyone is kind, professional and patient.

My experience was GREAT! I had no wait time. Staff was super friendly. Dr. Puja Shrestha was professional and helpful. Very satisfied patient.

Excellent care

Excellent.

Dr. Shrestha listened to me and made suggestions. She treated me and gave me the time to tell her what was going on. She made good suggestions to help me. Also, (name removed) walked me up to another doctor's office and helped me get an appointment with him to solve one of my problems and understand what is going on in my body. I wish I could have found her four years ago when all my medical problems seemed to start.

Very happy

This is the first provider that I feel listens and spends time with their pt. She is very thorough and respectful of the pt and their care.

Dr. Shrestha and her staff are friendly and caring. Dr. Shrestha is patient and thorough and always listens to my questions and concerns. I never feel rushed during our visit. I truly appreciate her kind, caring professionalism. I feel confident recommending Dr. Shrestha and her staff to anyone seeking excellent care.

I love Dr. Shrestha!