Puja Shrestha MD

Dr. Shrestha has knowledge and expertise. Good communication skills. Compassion and empathy. Attention to detail. Problem-solving skills. And she is very calm under pressure.

Satisfied patient.

She showed care and was very thorough about answering my questions

I need to know when my follow-up appointments are. I'm diabetic, so I need to know when tests need to be done. I need a reminder of what needs to be done.

Dr. Shrestha and her staff are awesome.

Dr. Shrestha is a gift. I found her when I not only needed a new PCP but when I was attempting to navigate the mental health care system simultaneously and was struggling. She showed compassion and true concern from our first initial meeting. I am so grateful to have her now as my trusted PCP.

Doctor S is everything you could want in a doctor; obvious expertise, a friendly manner, a willingness to listen & a sense of humor.

I appreciate all the time that they took to help me and answer my questions.

It's Dr. Shrestha and Los Alamitos office that I would recommend as I've always had a good experience

The physicians, the doctor's assistant could need more training on how to be more professional and helpful to the patient.

I love Dr Puja Shrestha and have already have five other friends seeing her, she is the very best! (Name removed) to have such a loving kind Doctor Who explains everything to you as one has been aging in place. Hats off to this one and 1 million doctor you're lucky to have her on your staff!

I am completely satisfied with the service they provided.

Excellent service by Dr. Shrestha, her nursing and office staff.

Hi, I enjoyed the office and the doctor, but I don't like how now we have to deal with a calling service. I've had some problems of them not understanding me and booking me for a doctor's appointment when I just needed a nurse visit that I had to pay for. I also had a really hard time getting a visit just for annual. It was months and months out. My husband tried to call when he was sick and it was also like weeks out to be able to see a doctor, so we had to go to an urgent care. Those are more, I feel like not the doctor, it's more of the facility and who owns the company. Thank you.

Dr Shrestha , Is a great caring doctor.

Dr. Shrestha and her office staff is phenomenal. I have never received such great care from both the office staff, the clerical staff, the assistants to the physician, and the physician. Usually you have a good doctor but not good staff, but Dr. Shrestha and her staff were professional, expedient, friendly. I cannot say enough good things about her. Please don't lose this one. She's definitely a good asset and supports and gives PIH Health a great name.

Great Doctor, takes the time to treat you.

I have only seen this provided one time so I cannot give accurate responses to some of the questions. So far, I am pleased with provider and staff.

Dr. Shrestha and her staff have consistently been kind, professional, knowledgeable. Dr. Shrestha is thorough in her review of my medical issues, and is so good about explaining the issues, referring me for the right tests to get the whole picture, and then explaining the treatment and why. In one of these tests, she noticed a little something unrelated, and by pursuing that with another test, saved my life! (Was cancer that was removed). Dr. Shrestha is the primary care physician everyone hopes for!

Dr. Shrestha is a kind, qualified, informative, helpful doctor that I would recommend to anybody I know. She is super kind in her care, in her conversation, and in her instructions. She puts me at ease and I really appreciate her. I'm very happy to have her as my doctor. Thank you very much.

Dr. Shrestha and team are excellent! I appreciate that she does not rush through the appointment and makes sure that all of my issues have been addressed.

Dr. Puja Shrestha is always a wonderful caregiver. She listens, she respects and works at the highest level of professionalism. The office staff is always kind and personal. I enjoy the support I receive here.

Yes, so the office staff was too busy talking to each other to even realize that I checked myself in and then so I had to wait 30 minutes in the waiting room for nothing. The doctor talked very rude to me and then the pain medication I gave her, I emailed her last night and told her that it's not helping and I really, really need something else that I'm in extreme pain. I had to leave work early. Didn't even email me back today at all. Nothing. Terrible.

Hello, you can improve the wait time for the appointment. My annual was January and I couldn't get an appointment until April. Such a long wait. Try to improve that. Thank you.

Yes, they had me, I got an appointment as soon as I needed it. They had me in my room within just five minutes. The doctor was in there within just a few minutes and she was very, very polite to me and my daughter. I have picture as my primary doctor and they insurance that my daughter just got at work and she's going to transfer to her for her primary doctor. I'm hoping that everything's going to work out and I think it will 100%. I was very, very happy with the way she treated me and talked to me. Thank you so much for the questions.

I love my Dr. she listens, she explains. She's open to questions and takes the time to explain her answers. She will explain meditation changes as well.

Dr. Was fantastic. She spent enough time and explained thoroughly. Will definitely recommend her to anyone

Dr. Shrestha is great, I've been seeing her for years. My wife decided to make Dr. Shrestha her primary care doctor also.

Dr. Shrestha was great. I've always had a great experience in her office and I just want to say thank you so much for the care and attention.

Dr. Shrestha is very knowledgeable and takes the time to listen. I'm so thankful she is my physician.

I would like to say I would definitely recommend the doctor's office to anybody and also the staff is amazing and they go above and beyond to do what they have to do and show the utmost professionalism and customer service. And I love my doctor, Shrestha. Thank you, Jesus, for her.

Dr Shrestha is very knowledgeable and thorough. She cares for our wellbeing. Her staff is very helpful and friendly.

I've always received excellent service. Yesterday was excellent as well. Thank you.

Dr. Shrestha is very kind, considerate, and caring, and she's a great physician, always on top of things when you're due for something. I would recommend her to anybody, and I hope that I always have her as my doctor. She's definitely a 10 and beyond. Thank you.

Dr. Shrestha is wonderful, caring and always is prepare for when you arrive. The system was down yet again and she had written all my results to be able to discuss with me. I love Dr Shrestha.

Very impressed with the entire office staff and dr. Unusual in today's medical world.

I love that I can always see Dr. Shrestha within 1-2 days and she makes me feel comfortable and at ease. Great doctor!

Excellent,, service

She's the best doctor I ever had. She's just very special.

I enjoyed my visit with the doctor. She's very thorough. She listens. She doesn't rush you. And I have recommended her to my daughter and my daughter goes to her as well. Again, I enjoy my office visits with my doctor.

Dr. Shrestha and staff are always polite, patient and friendly. Whenever I have had a visit with Dr.Shrestha I have always received the utmost attention and care from her. She listens and truly cares about getting to source of her patients condition not just treating the symptoms. I am grateful to have Dr. Shrestha as my primary care physician.

Doctor is excellent. She is kind and compassionate. Doctor's staff was also excellent. For question number two, I accidentally hit a two, but I meant to hit a four. So I would rate this all fours and a ten out of ten on the other question. I'm so happy to have found Dr. Shrestha. Thank you.

Dr. Shrestha is a great doctor and the facility is excellent, clean, quiet, sanitary, and the nurses are great. It's a really great experience going to Los Alamitos, TIH.

Dr Shrestha and staff were amazing

I would have liked to have set up another appointment to speak with her and get started so I can go ahead with all of my health needs. Thank you. Bye-bye.

I am very satisfied with the service provided by my doctor and her assistant. Thank you.

Dr. Shrestha here in Los Alamitos is an extremely professional but warm doctor. She always goes out of her way to check, you know, if something sounds good to me, if I want to try this or try that to help in some area. She's very thorough and explains everything. I've learned a lot from her in the last year and I already knew a lot. So anyway, I think she's probably my favorite doctor that I've ever had. Thank you.

Have not been impressed with PIH health compared to Kaiser. Everything is much more difficult (making an appointment, trying to get in touch with office, finding answers, getting referrals etc). Have encountered more than one rude office staff or nurse and even one doctor. For PPO insurance I really feel like the service is subpar.

My first visit with Dr Shrestha was what I hoped for. Her office staff was friendly and welcoming. Her assistant, Sophie, was very personable and put me at ease right away. Dr Shrestha was thourough in her questions and offered sage advice. She made eye contact with me (very important) and took great notes. I look forward to seeing her in the future.

Dr Shrestha is a very caring doctor . I am comfortable seeing her.

Absolutely astounding!!!

Dr Shrestha is a great PCP. She always listens to my concerns. She is professional while being very friendly. I would and have recommended her services to family and friends.

I would like a more thorough explanation of my lab results when I come to the office. There are lots of things that are hard to understand and I need more time to get feedback on what my problems actually are. Thank you.

My appointment was taken care of, you know, in a timely manner and I provided my answers. But after the fact, I've been trying to contact my doctor since last one week over four times and leaving a message. Nobody has called back. And I mean, I wanted to talk to my doctor, but nobody has really connected me with. So I have a big question mark, you know, as far as your service when we need it. Thank you.

Wonderful Doctor.

My visit was highly sensitive and the office listened and treated me with respect and it was very much appreciated.

(Name removed) is really awesome too. And Dr. Shresth was out of her way to help you.

Very understanding listens to patient and tries her best to answer your cheif complaints

Dr. Shrestha is the best! She always remembers me and what happened last time I was seen and makes me feel like I am really receiving undivided attention care.

She's an excellent doctor. I would recommend her in a second. Thank you.

Dr. Shrestha has been great. I feel very comfortable in her care.

I'm 84 years old man, and have been through a lot of medical Doctors, but Dr. Shrestha is one of the best after all. She is empathetic, knowledgeable, ethical, compassionate, kind, caring, professional, respectful, clear communication, courteous, and trusworthy.

Great office staff and doctor

Dr.Shrestha it is always a pleasure to visit with. She is soft spoken and always prepared. Had blood work done and we reviewed the areas that showed concern explained what I need to do. She always asks if there are any other concerns or problems. I did and she proceeded to ask me certain questions and examined me further. She prescribed medication and went over possible side effects and should I have any stop Taking meds and call her immediately.we discussed up and coming tests I will need. She listened to my heart. She asked again if there were any thing else she could help me with. Had all my paper work ready and appointment for next visit ready when I left. We need more drs like her. She is the best pcp dr I have ever had. I highly recommend her.

Okay, I just wanted to say I'm happy. I'm extremely happy that she was able to take care of me in a timely manner and very polite, very satisfied with this doctor. Switched over because my doctor's retiring. Made a good choice. Was recommended to this doctor from Dr. (name removed). And I'm so happy I was able to meet her and have time with her. And I look forward for her to be my healthcare provider, personal provider. Have a great day. Thank you for the review. I'm glad this is (PHI removed). I'm really happy with my decision with her. Thank you. Happy holidays.

Dr. Shrestha is a wonderful doctor. She listens, she answers questions, she doesn't dismiss your concerns, and I would highly recommend her to my friends and to my family members. She's wonderful.

I love Dr. Shrestha and their office. I think I kind of blew it on this survey and did a couple two, threes, and fours because I thought it was yes or no and didn't figure it out it was on a four scale because I'm cooking. I'm so sorry. I hope that we could fix that.

A very thorough and attentionate provider, whose medical advice is always accurate and welcome

Just love love Dr Shrestha & her group they are very kind

Doctor Shrestha and team as always took great care with my appointment

Amanda was the nicest front desk I've ever met. She's so happy and cheerful! She even wished me happy birthday which was such a sweet thing to do. Dr Shrestha is the best doctor I've ever had. Even though she was behind she never rushed me and she let me ask questions as well as made sure I understood everything that was going on. She really makes you feel like you are taken care of.

I have been seeing Dr. Shrethna now for quite a few years and I find her very good. She listens attentively and follows up and where she can recommend things that are helpful or prescribe or get tests. She is excellent. She gets my A plus pride in her job. Take care.

Dr. Shrestha and her staff are the best medical care I have ever had. The staff is professional and friendly, the office is modern, roomy and clean, and they even give you tickets to cover the cost of the parking! I can't say enough positive about Dr. Shrestha! Bottom line, besides being genuinely kind, thorough and interested in you as a patient, she literally saved my life! She noticed a very faint shadow in the corner of an MRI, so rather than just focusing on the main reason for the MRI, she ordered a second one of the suspicious shadow. It turned out to be cancer in one of my kidneys. It had not metastasized, but could only be safely removed by removing the kidney. It was during the Christmas holidays, and I was out of town for a month. She called me to tell me about the second MRI results. She facilitated my seeing a surgeon immediately upon my return, and it was removed within 2 months of discovery. It's now almost 2 years later, and I am totally healthy and cancer free. Thanks to Dr. Shrestha!

Dr. Puja Shrestha is an exceptionally caring and attentive doctor. I have been working with her on some health concerns, and she has consistently shown unwavering dedication to my well-being. Her recommendations for the necessary examinations have been invaluable. Dr. Shrestha's extensive knowledge and expertise make her one of the best doctors I have ever had the pleasure of working with. Thank you, Dr. Shrestha

Excellent, excellent doctor. Very people-oriented and very caring and distinct and she's so smart and I love her information. She's excellent, excellent.

everything was stella

Always Friendly and I never feel rushed. Great Staff!

The doctor is very thorough and very pleasant and welcoming.

Excellent . Clean environment . My doctor listen to what I say .

Dr. Puja Shrestha is the best!

Dr Shrestha is wonderful and I can't see myself going anywhere else. She's thorough, professional and truly cares about her patients.

She was very kind and listened to my every concern. She took ample time with my husband and I as a first time patient. I left with hope and a plan to help me in my healing and restoration journey. I would recommend her to my family and friends. I loved that I baffled her and gave her a reason to research my ailments too. The staff were very kind as well.

Love Dr Puja Shrestra as she is so attentive and listens to me. So fortunate to have her as my doctor and her staff is great too!! Thank you

Yes, this is my first time with HMO insurance. I have to say I was very impressed with the doctor, Peugeot. She was very good and I hope it will continue throughout my care in the future.

The office inside the office staff is very sweet, very helpful. (Name removed), I can't remember the other lady's name that sits up front, very helpful. Call center is horrible. They don't pass on messages. They can't understand you, or if they do pass on the message, it's totally incorrect. No matter how specific I get, it doesn't go through. Dr. Shrestha is amazing and I have recommended her to many, many, many people.

I love my doctor. She is the best!! She is very thorough and takes care of me. I feel so much better health wise. Dr Shrestha is a great doctor!!

She was Amazing.

Dr Shrestha is a great communicator. I trust her completely with my care! I'm complicated, many health issues. She explains everything, asking what do I think about changing a medication? We are a team! She cares! (name removed) and office staff are sweet and thoughtful!!

the DR and office staff are great but it is almost impossible to reach the office - patients get routed to another department/location and the wait time is unacceptable ( usually up to 1 hour before the phone is answered not to mention they are not able to provide answers needed) I will be going back to Kaiser at renewal

Keep it up

The physician's assistant, (name removed), was by far the friendliest care provider I have ever encountered. I am someone who avoids seeking care simply because I dislike the encounters and usually end up feeling dismissed by the staff and treated as though I should be more knowledgeable about medical terminology, my encounter at this practice was refreshingly different. Everything was explained in an easy to understand manner, I was not made to feel as though I were inconveniencing anyone with my presence, and everyone from the front desk to the physician was very warm and personable.

Patient

This is a great office. The people are great. Dr. Shrestha is a great doctor. I am very happy to have them for my care. Grateful to have this.

None

Excellent patient care.

The availability of appointments for medicare annual checkups is severely limited and they get scheduled more than 12 months apart and sometimes cancelled altogether and rescheduled. This causes problems with annual exams and testing for bone density, mammograms and others. Also problems for annual renewal of medication prescriptions which expire.

It was difficult to understand Dr. Shrestha because she was wearing a mask, and she has an accent. I wear hearing aids, so it added to the difficulty of hearing her. She was very patient in repeating what she said when asked. Dr. Shrestha's assistant/nurse was very nice; however, her appearance was not very professional. This first impression of this practice was not very favorable.

I appreciate Dr Shrestha's focus and professionalism. She always listens and asks good probing questions. So grateful to have her as my PCP.

I pressed the wrong key on the first question. I pressed the one thinking that was yes, definitely, and I meant pressed four. And so I hope that is being corrected. And I have all the confidence in the world in Dr. Shrestha. She's been one of the best doctors I've had. So thank you very much.

Both the staff and Dr were kind, caring and professional. So happy to see that level of care in a whole staff. Very happy with my new PCP!

I think I have the Best Dr and the most efficient Staff in the whole PIH Organization

Staff and physician were warm and personable.

I am pleased to share that Dr. Puja Shrestra is a kind, warm and very knowledgeable doc. who takes time and not rushing through my visit with her at her office.

I can't imagine a better experience with any doctor anywhere. I had a recent surprise surgery. I was scared and Dr. Shrestha made me feel so good about my care and made clear what next steps were there and was just an off the charts, perfect experience. Thank you so much.

Dr. Shrestha and her office staff are always pleasant. Dr. Shrestha always listens to my concerns and questions. She has always made me feel confident in her care and I have and will continue to recommend her to my family, friends and neighbors.

The only positive interaction I had with the office staff was the front desk receptionist who asked me if I would like my parking validated when I was leaving. Dr. Shrestha was wonderful.

You know, yes, your telephone response is very, very, very bad. If whenever I call, they put me on 30-minute wait, 40-minute wait, 23-minute wait, based on more than 45-minute wait and nobody responds. These are very bad and very painful things. So whenever we call the telephone, they should go to the direct operator there, I don't know what system you have for somebody else and then put on the wait, 40 minutes wait, 30 minutes wait, the blood pressure goes very bad whenever we call on this office.

I didn't hear the first responses and they would have all been fours. So just saying that they'd all be fours or at least threes. And so I just pushed the button before I had a chance to understand what the question was. But it was an excellent experience and the provider was terrific and the staff was very helpful. Really appreciated it. Thank you. Now what do I press?

The medical assistant who checks to in always asks too personal questions like whether you have a boyfriend or not and more. I don't feel comfortable answering those questions.

The entire staff is absolutely Famous! Dr. Puja is the BEST doctor ever had. She is kind, listens, acts upon all concerns you give her. Nothing is too small. LOVE HER>>>>>>>

Good experience first time meeting my new doctor. Very friendly, polite and communicated well.