Shaun Kramer
Shaun G. Kramer

Shaun G. Kramer MD

Specialties:

Family Medicine
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4.2 / 5 (based on 945 Reviews) View 63 Comments
  • Group

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Family Medicine

Additional Languages

  • Spanish

Education

Medical School

Universidad Autonomo De Guadalajara (Mexico)

Residency

PIH Health Hospital-Whittier

Board Certifications

  • Family Medicine

Patient Reviews

January 10, 2022
The medication that I was given or had to pick up from the pharmacist I don't know if this is the right cream is the right cream for what I went in for or the condition has not gotten better
January 10, 2022
I was not able to obtain my prescription because the pharmacy notified me that the Dr.'s license was expired and they could not fill the prescription. I had them contact the Urgent Care Office and I called the office twice to leave messages and it has been 7 hours and I have not received a callback. This was not a positive experience.
January 10, 2022
The doctor and nurse were both friendly and thorough even though I am sure they were exhausted.
December 28, 2021
Positive experience, had all my questions answered..Still waiting on lab results after a week, but that does not reflect on the abilities and care Urgent care has to offer. Thank You!
December 28, 2021
No apply. This apply to urgent care and the waiting time just to be a tested I spend 4.5 hrs this is ridiculous
December 28, 2021
Very outgoing and seemed to grasp my problem. Would recommend him highly
December 27, 2021
Considering the circumstances with many patients being sick in the waiting room I was seen as soon as it was possible. Dr. Kramer was very attentive and ordered tests that he felt were suitable to my diagnosis. I appreciate the consultation and services provided by all of PIH Urgent Care.
December 27, 2021
I was in a large waiting room with a lot of people sniffling, coughing, hacking. It was freezing cold in there. The door was open. So anyone that was sick, was getting sicker. It was awful.
December 26, 2021
Very profesional and caring, Dr kramer explained everything to me.
December 26, 2021
Computer system was down and then when it came back up, they didn't make a folder for me. So I had to wait until I complained. Then they realized that they didn't make a folder. So I had 3 people went ahead of me before I complained and then they seen me.
December 26, 2021
Very nice people at the office
December 24, 2021
Dr. Kramer was a very kind, patient doctor who listen to everything I said and made me feel at ease and comfortable, I would make him my primary doctor, if he is available.
December 24, 2021
The few questions I accidentally pressed one, which it was a positive experience and he was a good provider. Thank you.
December 24, 2021
I visited your Urgent Care yesterday and other than the wait time everyone was very nice and professional. Special bonus points should go to [name removed] our Nurse and Dr Kramer as they both the time to help resolve an insurance issue that the front desk could not solve. I am an out of state patient and am very happy for the help they gave me with my medical issues and solving the insurance issue.
December 23, 2021
Very professional and polite. Also attended in a timely manner and everyone was very polite. I was pleasantly surprised as I had never used this facility.
December 23, 2021
Okay, I went to specifically to have (unreadable) test done because it is how they were wrong, there was (unreadable) and how I had symptoms, because as they are similar to that of the cold, but they did not do it, just took an exam and they told me that I didn't have that, which I do, (unreadable).
December 23, 2021
Front desk skipped my place in line, was in waiting room for 30mins because of this
December 21, 2021
An honest and caring doctor.
December 21, 2021
Yeah, I believe I was supposed to receive a call from physician about my test results, but I never received the call from the physician. And also when I went on to follow my health.com to see my results, they're not intuitive for to find the results to not really intuitive to find what you're actually looking for to follow my health. So that's all I wanted to say. Thank you.
December 13, 2021
Dr. kramer was very receptive and helpful. I had an extremely positive experience with him and the staff! The staff was very courteous ,patient and explained all procedures ordered by Dr. Kramer. I felt very fortunate to see Dr Kramer for my medical needs.
December 07, 2021
Dr Kramer was very professional and Fun doctor for my children check up
December 06, 2021
I just wanted to say that I had made a mistake on the first question. I meant to put a 4 instead of 2, so everything was Yes Definitely. Dr. Kramer was very helpful. Very kind. She made me feel very at ease, and he, he definitely, You know was very attentive to my questions, and I really appreciate the the courtesy and the kindness and respect that I've received from all the staff at the TIH at the Bloomfield office. Thank you.
December 06, 2021
I didn't appreciate that he asked me if I was vaccinated. I told him no. And he made a comment about it. Honestly, I went in for my daughter, not for me and I believe that they shouldn't make comments. And like I said, I didn't like his bed side manner, just not appropriate. Just a little vulgar a little rude and that's about it.
November 23, 2021
They made me feel like I mattered
November 18, 2021
This provider was an Urgent Care, Dr. Kramer. I went for a urinary tract infection. He did everything fine. This was on the 18th, but on the morning or the afternoon, the 18th at 2 o'clock, I had my primary physician Dr. Khan, and it was supposed to a wellness and that went very, very, very badly. I would like to get a call back or somewhere where I could report the experience that I had with Dr. Kramer. I'd appreciate it greatly. My number [phone number removed]. Thank you.
November 18, 2021
The process was very smooth and timely. Also, the personnel, from check in to getting my flu shot, were so friendly and kind.
November 18, 2021
Dr. Kramer and Staff at PIH Urgent Care were very professional and provided superior care when I needed it. I was seen very promptly. My condition was diagnosed quickly. I received a prescription that provided immediate relief. I will definitely recommend my family and friends to PIH Urgent Care.
November 17, 2021
Great place to get care. Very organized.
November 16, 2021
The staff was friendly and attentive from registration to departure
November 10, 2021
It was a very nice experience, he is a very professional doctor and I would gladly recommend the (unreadable) in this place.
November 10, 2021
I think it is one of the smoothest running operations there is. Always have had nothing but good things to say about P.I.H. From the staff in the front to the awesome nurses. And ofcourse great physicians.
November 09, 2021
I came in as a walk in and within a half hour I was seeing a doctor.
November 08, 2021
From signing in at the front office to the nurse who took my vitals, to the nurse who gave me my ekg, ( allowed privacy for me to change and put on gown) to the wonderful Dr Kramer, Shaun (very nice, professional young man) and to the nurse who gave me a shot where I sometimes hyperventilate myself (??), I never felt the needle, I swear !! Then to the pharmacy I go for meds, you're all stocked with snacks so I bought lots of candies (because of shot, I felt I should reward myself ??) the pharmacist explained everything. And lastly to me walking out of the building where I saw the Dr and he waved at me I waved back but it's like telling me I wasn't a # to him. He recognized me. I went to urgent care on Bloomfield in SFS and I will continue going there when needed. Thank you for having great employees with smiles and being professional too!!!??
November 08, 2021
Doctor needs to make eye contact with the patient when talking to them.
November 08, 2021
everyone i had contact with very professional
November 05, 2021
There was a short wait so I was seen quickly. To the doctor's credit, he took into account my previous history as explained to take my symptoms into account.
November 05, 2021
Yes. I was very impressed by the staff, the office, the personnel, everyone in their. Everyone was very nice to me, very efficient. And the doctor was excellent. He helped me in a lot of ways that other doctors haven't helped. I would go back again, and I didn't have to wait that long and I didn't feel good. I was sick in the morning. I have bad headache and all and he was ve ... the doctor was excellent. And so was the medical assistant, everyone there. That's why I keep going back there. I really appreciate that building ... that office, the Urgent Care. Thank you very much.
November 05, 2021
Hello, I was very pleased by the friendliness of the staff. The Doctor was professional and courteous. Very knowledgeable about my situation. All in all my experience was outstanding. Thank you Sincerely, [PHI removed]
November 04, 2021
I literally timed him being in the office with me. He saw me for about 2 minutes. Looked at my eye for less than 30 seconds and diagnosed me with something gave me antibiotics and an ointment, didn't ask me any questions. Didn't really try to understand where I was coming from just antibiotics and an ointment, which I don't necessarily agree with diagnosis that I was given. It's not necessarily that I felt disrespected or I felt that he wasn't knowledgeable. It just felt very rushed, inconsiderate and not truly focusing, or paying attention to my situation more. So, just trying to be in a routine, get people in and out and not actually giving me the attention that I deserved. So, I think spending more time with your patients and actually
November 04, 2021
Very good!
November 02, 2021
first off, i did not see the doctor you listed in this survey, so it's difficult to answer questions properly. second, i did a follow up call the next day to provide more information, and was met by a very rude young man on the phone who basically pretended to be a doctor. he did not want to listen to anything i had to say, he simply read the diagnosis from the doctor the day before, and told me there was nothing anyone could do.
October 28, 2021
Very friendly and professional people
October 26, 2021
Yes this is the doctor at PIH emergency clinic yes he was very good. I had him a couple of times and he was right on on his diagnosis. I really think he's a good doctor knowledgeable and I wouldn't mind, I would recommend somebody else because he he does a good job are coming on that and see him.
October 26, 2021
Dr. Kramer was very articulate in his explanations. He made me feel comfortable and trust his expertise and recommendations.
October 23, 2021
I am strong and they treated me very well. I would comment on it to my family and friends. It is at the clinic because they are very kind and very professional, okay. Thank you. I'm very grateful. Thank you.
October 23, 2021
Good afternoon. This is [PHI removed]. I had to go to urgent care because of some irritation in my left eye. And fortunately for me, things went very smoothly. Dr. Kramer, which I have seen before, at Urgent Care is very thoughtful and he prescribe some drops for the irritation and things went very well. I'm very impressed with all of PIH's staff and especially the doctor organization. Thank you very much.
October 22, 2021
I had all ... I felt very comfortable. I have all the confidence in the world that that doctor was going to take care of business. He did just what I thought he did. He got in and wouldn't stop til it was done. Very good. I'm very happy with him. That's it.
October 22, 2021
I didn't require an appointment. The vist was very pleasant despite why I was there.
October 22, 2021
A very competent and knowledgeable Doctor
October 21, 2021
Hello, I have an infection in my left leg next to my knee cap. Dr. Kramer was courteous he gave me an antibiotic injection in my rear buttoms and he gave me a tetanus shot, which is good for 10 years, but he didn't open up the wound. I believe the wound needs to be opened up to be cleaned out so I'm not done yet. I'm going to have to get an appointment with either a different ND or somebody, but at least I have the antibiotics which will help me the doctor's said it would prevent bad things from happening to me so I'll talk to you soon. Bye.
October 21, 2021
Hi, I was in the office. The office staff is so great. Everybody that works there is great. But this is the first time I have seen Dr. Kramer. He was extremely rude, was rushing me out of there, was talking to me in like mean manner. He didn't even check where I told him I was hurting. He just basically gave me a shot, didn't even tell me what I could do at home in order to take care of the problem I have and I was very disappointed that I didn't get to speak really well or he didn't even listen to me.
October 19, 2021
The receptionist that checked me in was cordial and efficient, as was the medical assistant that talked to me before the doctor came in. Doctor Kramer was clear about his finding and explaining what I should do next to take care of my problem. Everyone in the office was friendly and helpful, I would definitely recommend this office.
October 19, 2021
Dr. Kramer was extremely nice to my boys. Thank
October 19, 2021
He's a wonderful doctor, very friendly, made me come out feeling, very positive, and listened to what I had to say and that meant a lot because I've been having struggling with my ear, and he took care of everything that and what I was in there for, wonderful ,wonderful doctor, nice personality and I haven't seen or been around 1 like that. So he's very positive he walked me out, very positive about everything. Good doctor.
October 12, 2021
great doctor Kramer always very kind and caring.
October 11, 2021
Dr. Kramer is personable and trustworthy. It's reassuring to be attended by doctors like him when visiting urgent care.
October 08, 2021
The nurses and staff were great upon arrival and I was seen super fast. Dr. Kramer, however, was off-putting as he sweared several times, questioned my vaccination status and pushed me to answer why I was not vaccinated, resulting in me feeling very uncomfortable. He then said "sorry, I just don't give a [word removed]. I couldn't believe this. I have never EVER been spoken to like that at a PIH office, or any doctors office. As if the uncomfortable visit was not enough, the staff only sent over half the medications I needed to the pharmacy, resulting in the pharmacy having to call the next day in regards to the antibiotics I needed. Super disappointed, and when you're feeling very sick, that's the last thing you want.
October 07, 2021
The appointment went very well. I am driving, so I'm not able to really pay attention to the keys that I'm pressing and I'm trying to do the best I can. Everything went well. Thank you.
October 07, 2021
I was seen due to a fall in a parking lot, at Sprouts next door. And I was taking in within 15 minutes. I really like Dr. Kramer. He told me what to do and I was in and out of there very quickly, and I particularly liked him he was, you know, joking and and talking and I was not seriously hurt, but his his demeanor helped a lot because I was kind of traumatized and I had to drive home. So yes, I really appreciate the Urgent Care and especially him. Thank you.
October 07, 2021
Hi, just wanted to say that I've been to a lot of doctor's office, and urgent cares, and you guys took the courtesy and the time to take care of me, support me, understand me and be there for me. I was so impressed with each staff member. Just how kind you guys were and how sweet, and gentle. And I will be recommending this service PIH to anybody around me in this area that needs to go to urgent care, or needs to find a doctor. I just want to tell you guys. Thank you so much. And thanks to the man that took care of me. I think his name was Shaun, his name started with an S .And he was very sweet to me. He gave me all three medicines and I'm feeling I have took two antibiotics today. And I already feel great. And honestly, I am just so impressed. And so thankful.
October 07, 2021
I did not see Shaun; I saw someone else but they were excellent. The wait time was acceptable and the office was very organized.
October 06, 2021
We were treated in a professional and prompt manner.
October 05, 2021
Doctor seemed careless. Selfish Not impressed
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