Shaun Kramer
Shaun G. Kramer

Shaun G. Kramer MD

Specialties:

Family Medicine
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4.3 / 5 (based on 987 Reviews) View 152 Comments
  • Group

Office Information

Hospital/Group Affiliation

PIH Health Physicians

Profile

Gender

Male

Specialties

  • Family Medicine

Additional Languages

  • Spanish

Education

Medical School

Universidad Autonomo De Guadalajara (Mexico)

Residency

PIH Health Hospital-Whittier

Board Certifications

  • Family Medicine

Patient Reviews

June 13, 2022
Excellent service doctor and nurse explain to me what I need it to do get better more then one time .
June 08, 2022
I came in with severe pain, could hardly walk. Without even examining me, he said it was arthritis. He took x-rays, at my request. He didn't see anything that could cause the pain. He told me to take pain pills. This problem was like one that I had six months ago. PHI in their ER found a Baker's Cyst behind my right knee. When it was drained by my PC, I didn't have the pain, so I thought this might be the same problem. Two days later I still have pain. It hurts to get up and sit down, but I am able to walk, after putting heat on the knee for the last two days. I felt that I was a bother to him. t
June 06, 2022
I took my 13 month old for ear infection symptoms and was told the yellow discharge coming out of her ear was ear wax. My like Choice was to take her to an er because of the fever she was getting everyday.
June 06, 2022
just wished the doctor actually listened instead of brushing me off
June 06, 2022
Loved the service. The rooms were too cold.
June 02, 2022
When I was registering to to start the process, I asked the receptionist. If I had to pay anything, she would not answer me. I asked her multiple times and she just kept repeating. I'm right. I have to register you as she wouldn't, she wasn't giving me any details and then towards the end. There was a gentleman who gave me my paperwork. And when I asked him where the pharmacy was he said, look, it's right there. So the doctor was great. Everybody else is great. When they were taking my vitals, they were great. But the receptionist and the young man, they were a little rude and I didn't understand why.
June 01, 2022
The doctor and entire staff was amazing. They definitely made my son feel at ease with his injured finger.
May 26, 2022
The provider Dr. Kramer primarily went by what the nurse had taken during triage and vitals. He really didn't ask many questions after the X-ray. He was very brief. Seemed like he was more involved in entertaining the staff and chit chatting. I mean, he seems like a good guy and all, but more attention could be given to the patient.
May 26, 2022
I had the worst experience with Dr. Kramer he acted as if I was nothing but a $. Not one ounce of compassion didn't seem to care what I have to say. It literally was like talking to a wall. I went in with pain and left STILL in pain. Did NOT give me an actual reason or solution to what I went in for. By far the worst doctor I've ever been in contact with. I immediately emailed my primary doctor so I can finally get some help
May 23, 2022
Dr. Kramer and his assistant were fantastic. Urgent care can beat stressful place for a patient to find themselves but the doctor created an environment that felt safe and welcoming for all of my questions and concerns. His sense of humor helped make me feel at ease before and during the procedure. The check in staff were also warm and professional as well. Great overall staff that helped me yesterday.
May 22, 2022
The physician I saw, Shaun Kramer, did not listen to anything I had to say (INAUDIBLE) made me feel dumb for what I was explaining, and he just didn't seem to care. He prescribed me something that did not help at all, so I went the next day to see another provider and this provider listened to me and provided more care, and gave me a culture test and ask me questions. Yeah, Shaun Kramer I did not like, I will not see him ever again.
May 22, 2022
We love Dr. Kramer. He spent a lot of time with us. Explained everything. Answered all our questions. Had a great sense of humor,. And we would definitely go back to him again and highly recommend. Thanks so much, Dr. Kramer.
May 21, 2022
The immediate service to patients was good
May 20, 2022
I think that Dr. Kramer and his staff are absolutely excellent. I love his bed side manner and his knowledge base. He's willing to share a good accurate knowledge, and then also his front office staff and his MA is so sweet and cordial, and they just make you feel so comfortable when you go for medical visits you often have fears, and I think that they alleviated all of our fear concerned and they were just so accommodating and professional. I have no issues with this urgent care center, and will have my neighbors and I sibling transfer to this one because of the physicians, and the front office and back office staff that you have serving the community at this office. Thank you very much for your service. Goodbye.
May 20, 2022
So I went in Urgent Care on, I believe it was Saturday or Sunday, I was very anxious, I was having a panic attack because I do but I have scabies and I came in showed the doctor, he dismissed me completely turned out. Yes, I do have it. So now we need to make another appointment and come. And of course that's be $200 every time I go to urgent care. So I have to come in again because now there's been a few days and it's gone way worse. There's a rash all over my body and I just thought that he didn't not listen to me at all or like I came in and I just said, Hello, this is (PHI removed). Just trying to. Nope. Nope. Nope, and you know, there's I work 2 to 2
May 20, 2022
This is an Urgent Care. Visit.
May 18, 2022
My diagnosis was incorrect.
May 18, 2022
They gave good care, I felt good, comfortable for sure, but very kind to me, thank you.
May 17, 2022
This was by far the most unprofessional PIH building, long wait was not the issue, the fact that the staff was so unprofessional with bedside manner. They joked the entire time, had personal jokes and conversations and were saying things that patients in pain do not want to hear. The doctor spent 2 minutes with me, he never even did an exam, didn't look at my area of concern, did not even so much as look at me. He Merely asked a couple of questions, wrote me a couple of prescriptions and told me to schedule an appointment with my primary care. I came to urgent care because I was in extreme pain from a fall and I couldn't get an appointment with my primary doctor. This was a waste of my time and life, I will be reaching out to patient rights to complain about this location! Today 5/18/22 I am at PIH EMERGENCY for help with my issue so now I am spending more money and time to be seen and receive a proper evaluation. This location needs to be addressed by management, an urgent care is to help us to avoid going to ER for less severe medical issues. And having a professional staff is truly important to patients. No one sick or in pain should have to experience this type of teenager like behavior. PIH needs training in bedside manner, etiquettes and professional work behavior. Shame on this Urgent Care
May 17, 2022
My condition has worsened... The doctor did not recommend any type of follow up referral. On my own, I decided to get an appointment with a specialist
May 17, 2022
I haven't been to urgent care in years. I came at a time that wasn't busy. My wait was short. The front desk woman was very friendly, polite, and helpful. The staff was so nice and polite. My doctor was extremely polite and respectful. He answered all my questions. When I left their was a staff member that made sure to tell me hope you feel better and thank you for coming. I was very impressed. It was such an easy and positive process. I will definitely come back and recommend this location for urgent care.
May 13, 2022
Have had many positive experienced for over 20 years so this one visit wouldn't change my outlook on this office. Doctor was a bit hurried and matter of fact like. Not what I normally experience at this office.
May 11, 2022
Very good service help full
May 10, 2022
This doctor provided excellent care. Unfortunately, I waited close to two hours to be seen.
May 10, 2022
Well, the doctor who looked at me liked how he explained how he treated me and the very friendly staff. I am very happy to return from there and I can say this to my family. Thank you.
May 09, 2022
The waiting was not very... slow. I got there and then I didn't have to wait but maybe 10 minutes and they called me in right away. The nurses were very courteous and so were the ladies that work there in the front, the ones that were taking, you know, when you go in and that you have an appointment, thyey were all very courteous and I really like the doctor. He was very patient. Thank you.
April 27, 2022
Great
April 27, 2022
This dr actually paid attention and properly diagnosed something very obvious my previous visit on April 18 I was misdiagnosed with hives when I have shingles which wr t untreated and i was in pain for a week. doctor told me not to come back for a week and if things didn't improve return which i did. this visit doctor saw my issue diagnosed me immediately, explained the treatment and what not to do which would've been helpful at my previous visit had I've been properly diagnosed. i'm not happy with PIH urgent care right now this doctor was great though.
April 26, 2022
I was greeted And a friendly timely manner by the front office staff. Dr. Shaun Kramer was very attentive, listened, and addressed my medical situation . I would not hesitate to go back in the future if needed.
April 25, 2022
Hi, the doctor came in and seen me, and it seemed like he was in a rush. I really didn't have too much time with him to ask him a question. Thank you.
April 21, 2022
In case of something urgent, I'll come to this facility where you know they'll help you right away. Thanks for the help.
April 19, 2022
Very nice staff and doctors
April 18, 2022
I highly recommend this facility for and urgent care they are fast and very professional nurses doctor's and personal always greet us people with respect and compassion and it's a very highly recommended urgent care never no long waits and they've always helped me out with and care I need right away I've always are in and out in less than hour ?
April 18, 2022
This provider has been one of the best urgent care providers I have experienced. His bedside manner was excellent. He was respectful and kind, he made my son feel comfortable, and he did a great job at offering us the best option to make my son feel better as soon as possible.
April 11, 2022
I went to Urgent Care and I got the stuff to 12 was over half hour late she came in for 2 minutes asked me if I could move my fingers and if it's yes, so you probably just have a fracture and that was oh and he gave me a shot to take the swelling and my arm hurt me, really bad he just gave me a shot she didn't do an x-ray he you can tell me to wrap if you can do any who just walked out that's why I get like this doctor. Thank you. Bye.
April 11, 2022
Hello, I think Dr. Shaun Kramer was excellent. He was very attentive, very knowledgeable, very filled with wisdom, as was his staff. Very kind and courteous. Thank you.
April 10, 2022
I took my son, because he had a wound on his forehead about one and a half centimeters, as the child's mother I asked the doctor to use glue to glue the skin and that he did not want stitches, the doctor did not want to use glue He just put a sterile strip on him and he didn't even put it on properly, when I came home I went to the pharmacy to buy what was necessary and as I have experience in this I fixed the wound by placing the sterile strips on the right way. I had already been to this Urgent Care office and I had been treated by another Dr, very good, but this time this Dr. He didn't know what he should do.
April 05, 2022
You did a good job, but on the first question, I ... by mistake I put a no, it should be 4, definitely. Thank you.
April 04, 2022
I will appreciate that this provider could check me, instead of just listening to me without actually checking where my pain was.
April 04, 2022
Wonderful office and nursing staff
March 31, 2022
Horrible. As I was describing my pain/condition to Dr. Kramer, he was obviously annoyed with me and expressed it through his body language. He rolled his eyes, closed them and pinched the bridge of his nose while I was talking. I couldn't believe the unprofessionalism of this guy and for a moment I thought it was a joke. When he spoke, I could feel his condescending attitude with the questions and comments he was making. I hope he doesn't treat all his patients this way.
March 29, 2022
Great experience, all staff and Dr. We're professional and courteous. I will definitely come back.
March 23, 2022
Provider seemed tired and seemed not quite annoyed but maybe a little perturbed when I asked questions
March 23, 2022
I got a relief from this visit. I appreciate Dr. Chow and all " staffers, especially the lady work on my X rays " , for their efforts to helping me.
March 22, 2022
I really like the doctor thought he was very professional, very very, very thorough. Very felt real at ease with him. Very very, very good man.
March 21, 2022
I went in because I was experiencing extreme pain around my wrist for about 2 weeks with no sign of improvement. This provider did not seem concerned about the reason I was there, but was more focused on my elevated blood pressure ( I suffer from white coat syndrome, on top of the fact that, I was having trouble getting my blood pressure prescription filled,due to some insurance glitch). He never took an X-ray of my wrist or seemed interested about my main complaint. He instead gave me a paper to sign that I was refusing treatment for my blood pressure and sent me on my way. I luckily had X-ray's taken at another facility and got a cast put on my wrist. I wasted $55 going into Urgent. I would have been better off waiting to get an appointment with my PCP.
March 21, 2022
Everyone was absolutely professional, king and had the best bed manners. I just love PIH and all their staff.
March 19, 2022
The nurses and the Doctor were friendly and professional And the wait time to see the doctor as no more then a half hour
March 18, 2022
It was a great experience and I appreciated the professionalism by all of the staff I encountered. The physician had reviewed my records before he saw me and I appreciated the fact that he knew of my recent doctor visit, labs etc. I also appreciated the written material that he provided me with, to help me to resolve my problem.
March 18, 2022
I thank him for being so kind and made me laugh in a difficult situation.
March 18, 2022
This was one of the best experiences I've had at urgent care so far! The male nurse and doctor were great and so personable.
March 14, 2022
Staff was extremely helpful, very organized, got in and out fairly quickly. Everybody very professional from the staff to the physicians.
March 13, 2022
They were very helpful and fast
March 11, 2022
Great staff and doctors.
March 11, 2022
I was treated in a timely manner. I appreciated that the pharmacy was right there so I can fill my prescriptions.
March 07, 2022
Everybody showed respect, and they were very nice and helpful, and they listened. So I liked it. Thank you.
February 23, 2022
I had to go to urgent care on my lunch hour and I was seen, treated, and left SFS Urgent care within the lunch hour. I've used this office 2xs before and have always had quick and efficient service.
February 22, 2022
Dr. Kramer...AMAZING!!
February 18, 2022
He barely examined my throat before coming to the conclusion that "I most likely had a mild case of covid" despite three negative tests in the last 7 days. The nurse who wanted to do a strep swab examined my throat for longer. I felt this dr had an agenda and it wasn't until I said I had a negative pcr in the last week that he agreed I was most likely having allergies with a mild case of laryngitis (the whole reason I went to UC). I felt judged based on my vaccination status and that he had already made his own conclusions about what was going on with my health without ever asking for my history or the fact that I have had several sore throats in the last 6 months (due to allergies and each time have tested negative with a pcr) and have a history of laryngitis. My visit to urgent care was a waste of my time.
February 15, 2022
I'm very grateful the medicine he gave me has helped a lot!!
February 15, 2022
Your staff was great.
February 10, 2022
I am very pleased, he was able to give me the medicine that met my needs. Previous doctors had been given me the wrong thing and was making my issue worst for over 3 yrs.
February 09, 2022
Took my son to urgent care because he was having Covid-19 symptoms. I was told by the LVN/RN if I asked nicely Dr. Kramer might consider testing my son but he believed he would not. Needless to say Dr. Kramer refused to test my son for COVID-19 even though I explained we lived with someone who is high risk. He explained that they were only testing cancer pts and employees per policy. I work for PIH health whittier hospital never did I receive an email or message stating want he was telling us. I also asked a medical assistant to see the policy or memo were it stated what Dr. Kramer had told us. Unfortunately, the medical assistant said there wasn't one a policy or memo that started what Dr. Kramer had told us. I paid a copayment for Dr. Kramer to refused services my son was there for.
February 08, 2022
Dr Kramer has excellent bedside manners. He always makes you feel like he's known you for years. He's truly an amazing physician.
February 02, 2022
I did mot have appointment, it took long to see me, Ivisit with Dr was fair
February 02, 2022
[Name removed] AND HIS STAFF ARE AMAZING. BOTH OF MY CHILDREN SEE HIM.
January 31, 2022
The only thing is that I dirent get no medication .
January 29, 2022
Dr. Kramer was very courteous, very knowledgeable. And I was very pleased with him, and the staff was very courteous and very knowledgeable, also. This was a good experience.
January 28, 2022
Dr. was awesome, friendly and funny!
January 28, 2022
The doctor said to make appointment only case by case and not many symptoms at once and the wait time is too long!
January 28, 2022
I have called the office this morning about yesterdays visit. One of the prescriptions, once picked up by me...and reading the small print,..lists a condition that I have...and should not be taking that pres. I hope to hear from the office soon, as to what other narcotic type of meds. would be available in place of the one prescribed.
January 27, 2022
I went in because I blacked out in shower I felt weak for days dizzy my heart was beating weird I couldn't explain it I'm breastfeeding my child I told them felt awful and only test he did was covid no blood work nothing not even a ekg nothing he told me to leave after negative covid test said maybe viral syndrome this place is crap
January 26, 2022
cordial office and staff. Dr. nice and knowledgeable
January 24, 2022
i had an amazing experience and I was in an out
January 24, 2022
Always offered great customer service and in less the 1 hour we are in and out the door.
January 20, 2022
Yeah, I'm just calling in reference. I'm not come meet. You guys wanted my Outlook on how the doctor did. Well, I didn't see the doctor or basically, I saw a nurse. So the nurse was very good. She did what you had to do, and I was in and out. Thank you very much.
January 20, 2022
I went to urgent care at PIF in Santa Fe springs and I saw dr. Shaun Kramer. He came in the room way too confident, told me I had Covid without testing me and without understanding that I just recovered from Covid so my symptoms may be something else. He still insisted I have Covid and tested me and was negative. He still insisted I have Covid while I was trying to tell him that wasn't the case and I feel like I had an infection of some Sort. He let me go without antibiotics and I was in pain the whole night. Today I visited urgent care again and saw [name removed] and he was very cold and mean to me and told me I do have some infection but he also agreed with dr Kramer that I have something viral ( okay??? I'm clearly upset with dr Kramer- why are you bringing him up during our visit?) he ended up prescribing me meds after I begged and cried and told him I'm truly not well and would not answer my questions. He said "good luck to you mam" and walked out. I was appalled at the service I was provided with the health care "professionals" here. Not only that, a nurse weighed me with my purse still on my hands and she got the wrong reading and never corrected it. I'm so upset with this facility and will not be returning.
January 18, 2022
I was very grateful. Thta they took the time to explain things to me.
January 18, 2022
Hello. Yes. I was at the Urgent Care yesterday, and I was able to register and the girls were real polite. Then they did my vitals, and, and then afterwards I asked if I could wait in the the car as opposed to the waiting room, and she said fine. She called me in a little while, but it was okay, 'cause there were the people and then I went to the room. I was attended to, everybody was very nice, very courteous. Very happy with the help, with my attendee. Thank you.
January 18, 2022
Looking back, I was there on the 13th of this month and I really was kinda misdiagnosed so my injury became infected. And Dr. Kramer spent a lot more time with me than the prior doctor. Thank you.
January 17, 2022
pills dont always solve the problems or pain.
January 16, 2022
So, I went in during a covid outbreak, and ... you know, I know that things were busy at that time, but ... you know I ... I waited the same amount of time that everybody else waited, and I feel like I ... I was kind of dismissed. I feel like I still need to go, and see a Dr who'll actually spend more than forty seconds with me, and just kind of check me, because that was something that I was looking for, and really didn't receive.
January 16, 2022
I wasn't seen by Dr. Kramer on this particular regent care visit. They had called me in and then sent me back out to change my visit status from employee health to a regular nursing visit. I waited for a very long time before being called in again. By then I wasn't happy with the service. Communication wasn't great that evening.
January 14, 2022
Doctor was unprofessional. He asked me how old my son was and then said to me "So your son is 27 and living at home mooching off his parents?" I was very offended by his rude comment. Also, the doctor could barely keep his eyes open.
January 14, 2022
Great service overall..
January 13, 2022
Friendly staff X-ray technician was very kind and acknowledged my pain and was very careful with my injury dr was also great
January 13, 2022
The doctor did not thoroughly assess my chief complaint. He downplayed my pain and said it was rib pain despite having a UTI and right flank pain.
January 12, 2022
Every one of the staff I observed was doing a great job.
January 10, 2022
Yes, he was very tender, very caring, very professional, and I liked him very much and so was [name removed], the nurse that attended to me, just just the greatest. Thank you.
January 10, 2022
The medication that I was given or had to pick up from the pharmacist I don't know if this is the right cream is the right cream for what I went in for or the condition has not gotten better
January 10, 2022
I was not able to obtain my prescription because the pharmacy notified me that the Dr.'s license was expired and they could not fill the prescription. I had them contact the Urgent Care Office and I called the office twice to leave messages and it has been 7 hours and I have not received a callback. This was not a positive experience.
January 10, 2022
The doctor and nurse were both friendly and thorough even though I am sure they were exhausted.
December 28, 2021
Positive experience, had all my questions answered..Still waiting on lab results after a week, but that does not reflect on the abilities and care Urgent care has to offer. Thank You!
December 28, 2021
No apply. This apply to urgent care and the waiting time just to be a tested I spend 4.5 hrs this is ridiculous
December 28, 2021
Very outgoing and seemed to grasp my problem. Would recommend him highly
December 27, 2021
Considering the circumstances with many patients being sick in the waiting room I was seen as soon as it was possible. Dr. Kramer was very attentive and ordered tests that he felt were suitable to my diagnosis. I appreciate the consultation and services provided by all of PIH Urgent Care.
December 27, 2021
I was in a large waiting room with a lot of people sniffling, coughing, hacking. It was freezing cold in there. The door was open. So anyone that was sick, was getting sicker. It was awful.
December 26, 2021
Very profesional and caring, Dr kramer explained everything to me.
December 26, 2021
Computer system was down and then when it came back up, they didn't make a folder for me. So I had to wait until I complained. Then they realized that they didn't make a folder. So I had 3 people went ahead of me before I complained and then they seen me.
December 26, 2021
Very nice people at the office
December 24, 2021
Dr. Kramer was a very kind, patient doctor who listen to everything I said and made me feel at ease and comfortable, I would make him my primary doctor, if he is available.
December 24, 2021
The few questions I accidentally pressed one, which it was a positive experience and he was a good provider. Thank you.
December 24, 2021
I visited your Urgent Care yesterday and other than the wait time everyone was very nice and professional. Special bonus points should go to [name removed] our Nurse and Dr Kramer as they both the time to help resolve an insurance issue that the front desk could not solve. I am an out of state patient and am very happy for the help they gave me with my medical issues and solving the insurance issue.
December 23, 2021
Very professional and polite. Also attended in a timely manner and everyone was very polite. I was pleasantly surprised as I had never used this facility.
December 23, 2021
Okay, I went to specifically to have (unreadable) test done because it is how they were wrong, there was (unreadable) and how I had symptoms, because as they are similar to that of the cold, but they did not do it, just took an exam and they told me that I didn't have that, which I do, (unreadable).
December 23, 2021
Front desk skipped my place in line, was in waiting room for 30mins because of this
December 21, 2021
An honest and caring doctor.
December 21, 2021
Yeah, I believe I was supposed to receive a call from physician about my test results, but I never received the call from the physician. And also when I went on to follow my health.com to see my results, they're not intuitive for to find the results to not really intuitive to find what you're actually looking for to follow my health. So that's all I wanted to say. Thank you.
December 13, 2021
Dr. kramer was very receptive and helpful. I had an extremely positive experience with him and the staff! The staff was very courteous ,patient and explained all procedures ordered by Dr. Kramer. I felt very fortunate to see Dr Kramer for my medical needs.
December 07, 2021
Dr Kramer was very professional and Fun doctor for my children check up
December 06, 2021
I just wanted to say that I had made a mistake on the first question. I meant to put a 4 instead of 2, so everything was Yes Definitely. Dr. Kramer was very helpful. Very kind. She made me feel very at ease, and he, he definitely, You know was very attentive to my questions, and I really appreciate the the courtesy and the kindness and respect that I've received from all the staff at the TIH at the Bloomfield office. Thank you.
December 06, 2021
I didn't appreciate that he asked me if I was vaccinated. I told him no. And he made a comment about it. Honestly, I went in for my daughter, not for me and I believe that they shouldn't make comments. And like I said, I didn't like his bed side manner, just not appropriate. Just a little vulgar a little rude and that's about it.
November 23, 2021
They made me feel like I mattered
November 18, 2021
This provider was an Urgent Care, Dr. Kramer. I went for a urinary tract infection. He did everything fine. This was on the 18th, but on the morning or the afternoon, the 18th at 2 o'clock, I had my primary physician Dr. Khan, and it was supposed to a wellness and that went very, very, very badly. I would like to get a call back or somewhere where I could report the experience that I had with Dr. Kramer. I'd appreciate it greatly. My number [phone number removed]. Thank you.
November 18, 2021
The process was very smooth and timely. Also, the personnel, from check in to getting my flu shot, were so friendly and kind.
November 18, 2021
Dr. Kramer and Staff at PIH Urgent Care were very professional and provided superior care when I needed it. I was seen very promptly. My condition was diagnosed quickly. I received a prescription that provided immediate relief. I will definitely recommend my family and friends to PIH Urgent Care.
November 17, 2021
Great place to get care. Very organized.
November 16, 2021
The staff was friendly and attentive from registration to departure
November 10, 2021
It was a very nice experience, he is a very professional doctor and I would gladly recommend the (unreadable) in this place.
November 10, 2021
I think it is one of the smoothest running operations there is. Always have had nothing but good things to say about P.I.H. From the staff in the front to the awesome nurses. And ofcourse great physicians.
November 09, 2021
I came in as a walk in and within a half hour I was seeing a doctor.
November 08, 2021
From signing in at the front office to the nurse who took my vitals, to the nurse who gave me my ekg, ( allowed privacy for me to change and put on gown) to the wonderful Dr Kramer, Shaun (very nice, professional young man) and to the nurse who gave me a shot where I sometimes hyperventilate myself (??), I never felt the needle, I swear !! Then to the pharmacy I go for meds, you're all stocked with snacks so I bought lots of candies (because of shot, I felt I should reward myself ??) the pharmacist explained everything. And lastly to me walking out of the building where I saw the Dr and he waved at me I waved back but it's like telling me I wasn't a # to him. He recognized me. I went to urgent care on Bloomfield in SFS and I will continue going there when needed. Thank you for having great employees with smiles and being professional too!!!??
November 08, 2021
Doctor needs to make eye contact with the patient when talking to them.
November 08, 2021
everyone i had contact with very professional
November 05, 2021
There was a short wait so I was seen quickly. To the doctor's credit, he took into account my previous history as explained to take my symptoms into account.
November 05, 2021
Yes. I was very impressed by the staff, the office, the personnel, everyone in their. Everyone was very nice to me, very efficient. And the doctor was excellent. He helped me in a lot of ways that other doctors haven't helped. I would go back again, and I didn't have to wait that long and I didn't feel good. I was sick in the morning. I have bad headache and all and he was ve ... the doctor was excellent. And so was the medical assistant, everyone there. That's why I keep going back there. I really appreciate that building ... that office, the Urgent Care. Thank you very much.
November 05, 2021
Hello, I was very pleased by the friendliness of the staff. The Doctor was professional and courteous. Very knowledgeable about my situation. All in all my experience was outstanding. Thank you Sincerely, [PHI removed]
November 04, 2021
I literally timed him being in the office with me. He saw me for about 2 minutes. Looked at my eye for less than 30 seconds and diagnosed me with something gave me antibiotics and an ointment, didn't ask me any questions. Didn't really try to understand where I was coming from just antibiotics and an ointment, which I don't necessarily agree with diagnosis that I was given. It's not necessarily that I felt disrespected or I felt that he wasn't knowledgeable. It just felt very rushed, inconsiderate and not truly focusing, or paying attention to my situation more. So, just trying to be in a routine, get people in and out and not actually giving me the attention that I deserved. So, I think spending more time with your patients and actually
November 04, 2021
Very good!
November 02, 2021
first off, i did not see the doctor you listed in this survey, so it's difficult to answer questions properly. second, i did a follow up call the next day to provide more information, and was met by a very rude young man on the phone who basically pretended to be a doctor. he did not want to listen to anything i had to say, he simply read the diagnosis from the doctor the day before, and told me there was nothing anyone could do.
October 28, 2021
Very friendly and professional people
October 26, 2021
Yes this is the doctor at PIH emergency clinic yes he was very good. I had him a couple of times and he was right on on his diagnosis. I really think he's a good doctor knowledgeable and I wouldn't mind, I would recommend somebody else because he he does a good job are coming on that and see him.
October 26, 2021
Dr. Kramer was very articulate in his explanations. He made me feel comfortable and trust his expertise and recommendations.
October 23, 2021
I am strong and they treated me very well. I would comment on it to my family and friends. It is at the clinic because they are very kind and very professional, okay. Thank you. I'm very grateful. Thank you.
October 23, 2021
Good afternoon. This is [PHI removed]. I had to go to urgent care because of some irritation in my left eye. And fortunately for me, things went very smoothly. Dr. Kramer, which I have seen before, at Urgent Care is very thoughtful and he prescribe some drops for the irritation and things went very well. I'm very impressed with all of PIH's staff and especially the doctor organization. Thank you very much.
October 22, 2021
I had all ... I felt very comfortable. I have all the confidence in the world that that doctor was going to take care of business. He did just what I thought he did. He got in and wouldn't stop til it was done. Very good. I'm very happy with him. That's it.
October 22, 2021
I didn't require an appointment. The vist was very pleasant despite why I was there.
October 22, 2021
A very competent and knowledgeable Doctor
October 21, 2021
Hello, I have an infection in my left leg next to my knee cap. Dr. Kramer was courteous he gave me an antibiotic injection in my rear buttoms and he gave me a tetanus shot, which is good for 10 years, but he didn't open up the wound. I believe the wound needs to be opened up to be cleaned out so I'm not done yet. I'm going to have to get an appointment with either a different ND or somebody, but at least I have the antibiotics which will help me the doctor's said it would prevent bad things from happening to me so I'll talk to you soon. Bye.
October 21, 2021
Hi, I was in the office. The office staff is so great. Everybody that works there is great. But this is the first time I have seen Dr. Kramer. He was extremely rude, was rushing me out of there, was talking to me in like mean manner. He didn't even check where I told him I was hurting. He just basically gave me a shot, didn't even tell me what I could do at home in order to take care of the problem I have and I was very disappointed that I didn't get to speak really well or he didn't even listen to me.
October 19, 2021
The receptionist that checked me in was cordial and efficient, as was the medical assistant that talked to me before the doctor came in. Doctor Kramer was clear about his finding and explaining what I should do next to take care of my problem. Everyone in the office was friendly and helpful, I would definitely recommend this office.
October 19, 2021
Dr. Kramer was extremely nice to my boys. Thank
October 19, 2021
He's a wonderful doctor, very friendly, made me come out feeling, very positive, and listened to what I had to say and that meant a lot because I've been having struggling with my ear, and he took care of everything that and what I was in there for, wonderful ,wonderful doctor, nice personality and I haven't seen or been around 1 like that. So he's very positive he walked me out, very positive about everything. Good doctor.
October 12, 2021
great doctor Kramer always very kind and caring.
October 11, 2021
Dr. Kramer is personable and trustworthy. It's reassuring to be attended by doctors like him when visiting urgent care.
October 08, 2021
The nurses and staff were great upon arrival and I was seen super fast. Dr. Kramer, however, was off-putting as he sweared several times, questioned my vaccination status and pushed me to answer why I was not vaccinated, resulting in me feeling very uncomfortable. He then said "sorry, I just don't give a [word removed]. I couldn't believe this. I have never EVER been spoken to like that at a PIH office, or any doctors office. As if the uncomfortable visit was not enough, the staff only sent over half the medications I needed to the pharmacy, resulting in the pharmacy having to call the next day in regards to the antibiotics I needed. Super disappointed, and when you're feeling very sick, that's the last thing you want.
October 07, 2021
The appointment went very well. I am driving, so I'm not able to really pay attention to the keys that I'm pressing and I'm trying to do the best I can. Everything went well. Thank you.
October 07, 2021
I was seen due to a fall in a parking lot, at Sprouts next door. And I was taking in within 15 minutes. I really like Dr. Kramer. He told me what to do and I was in and out of there very quickly, and I particularly liked him he was, you know, joking and and talking and I was not seriously hurt, but his his demeanor helped a lot because I was kind of traumatized and I had to drive home. So yes, I really appreciate the Urgent Care and especially him. Thank you.
October 07, 2021
Hi, just wanted to say that I've been to a lot of doctor's office, and urgent cares, and you guys took the courtesy and the time to take care of me, support me, understand me and be there for me. I was so impressed with each staff member. Just how kind you guys were and how sweet, and gentle. And I will be recommending this service PIH to anybody around me in this area that needs to go to urgent care, or needs to find a doctor. I just want to tell you guys. Thank you so much. And thanks to the man that took care of me. I think his name was Shaun, his name started with an S .And he was very sweet to me. He gave me all three medicines and I'm feeling I have took two antibiotics today. And I already feel great. And honestly, I am just so impressed. And so thankful.
October 07, 2021
I did not see Shaun; I saw someone else but they were excellent. The wait time was acceptable and the office was very organized.
October 06, 2021
We were treated in a professional and prompt manner.
October 05, 2021
Doctor seemed careless. Selfish Not impressed
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