Susette Grosveld PA-C
Susette Grosveld

Susette Grosveld PA-C

Specialties:

Physician Assistant
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4.8 / 5 (based on 490 Reviews) View 81 Comments
  • Group

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562.698.0306

Office Information

Hospital/Group Affiliation

PIH Health Whittier Hospital

PIH Health Physicians

Profile

Gender

Female

Specialties

  • Physician Assistant

Additional Languages

  • Spanish

Education

Medical School

USC-Physician Assistant Program

Board Certifications

  • Physician Assistant

Patient Reviews

June 16, 2022
Warm, professional & sincere !!!
June 16, 2022
Wonderful, caring PA
June 15, 2022
Provider listened and answered my questions and thoroughly explained my results of my colonoscopy in a manner I could understand. Also recommended ways to improve my health in regards to my results. keep up the great work!
June 13, 2022
Professional. Competent n courteous.
June 10, 2022
There should be free parking, or more then 30 min
June 08, 2022
PA Susette was outstanding. She listened, made some suggestions, and was very professional.
May 27, 2022
She was logical and knowledgeable.
May 25, 2022
Susette Grosveld always does a great job. Helps me out. Appreciate her. Thank you.
May 25, 2022
Very. Helpful.. Thanks ?
May 24, 2022
Very satisfied with the professionalism that I have found at PIH.
May 24, 2022
Susette explained procedure very well.
May 16, 2022
I loved the doctor Excellent service.
May 13, 2022
Susette really made me feel relaxed and that meant and that really made a difference thank you
May 13, 2022
Susette was very thorough and very kind. Very professional.
May 11, 2022
Very disappointed. I was scheduled for appointment on 5/11. I received msg at 8:45am, 15 min before my scheduled appointment. They advised me to review the portal for summary of results, and that my on-site visit was unnecessary. I had a few questions, and offered a telephonic option to attain answers to my questions by Suzette. Telephone appointment was to take the place of my on site visit at 9:00am. I waited, and waited but never received a call.
May 06, 2022
PIH Health Physicians Digestive Health Group is an excellent provider. I have had good experiences with both (name removed) and with his Physician's Assistant, Suzette Grosveld. This survey was primarily about my phone call with Ms. Grosveld yesterday (May 6, 2022). Ms. Grosveld explained the results of the CT Scan I had on April 22, 2022 that Dr. Shindel ordered to check on the abdominal pain that seemed to have returned. Fortunately, that abdominal pain is gone now, and the results of the CT Scan found that there was nothing serious. My only complaint is that I was not able to get an appointment for the CT Scan until April 22nd, despite seeing the doctor on April 4th. Fortunately, my abdominal pain was not so serious as to need an immediate appointment, but it seems that waiting almost three weeks for the test seems a bit long. Nevertheless, this group continues to provide good care, and I will continue going to them.
May 03, 2022
Each person I came in contact with at the office was very professional.
May 03, 2022
The people that provide the service for your medical issues are outstanding. The only problem with PIH is ridiculous parking that they've developed. Many times you sit in line behind many cars because they deal with people they can't figure out the parking and there's never one there to help them. Their parking situation is ridiculous and if they want to charge the money which is no big deal with me they should have an employee out there to help the people, many who are elderly, and are confused. Seems like just a major money grab by PIH. Love the medical service I hate what PIH is overall doing. It's not the money it's the confusion that it creates and the inconvenience it creates for people who belong to the system.
April 27, 2022
Susette was very engaging, and asked me several questions, listened to my answers, and explained the course of action. She also gave me an explanation of my health history and I found out things I did not even know about. She suggested potential surgeries, and also suggested I try getting off some drugs because I may be cured from having been on them so long. Very efficent.
April 26, 2022
We need more Spanish interpreters. Bye.
April 26, 2022
Yes, it's very difficult to get an appointment because the lines are always busy so I would suggest another person answering the phones to make appointments. Two very frustrating not to be able to get an appointment for days.
April 14, 2022
The Dra very profecional.
April 12, 2022
In order to call and make appointments. It is very difficult to get through on the phones. Hold times are very, very long.
April 07, 2022
The phone conversation was professionally handled and I will be able to call back if I have any more questions.
April 07, 2022
She explain more then my own Dr. Showed me charts answer all questions. Very happy with her!
April 05, 2022
It was awesome. I think I screwed up and pressed the number 2, instead of a 4. I'm driving right now, so I can't really see my numbers and I accidentally hit the 2 instead of the 4. So, she did awesome. I have no issues with you guys. Thank you very much.
April 05, 2022
I really liked how he treated me and above all that he paid attention to what I said and gave me answers and explained everything in a way that I understood
April 04, 2022
Susette was comfortable to talk with and the other staff that took vitals were very pleasant in doing their jobs with respect for me!
April 04, 2022
Very knowledgeable & communicated lab results clearly so I could understand. Friendly & professional.
April 01, 2022
Says that is an outstanding PA. I trust her knowledge and experience and always leave feeling that I am in good hands. I hope she stays forever! (PHI removed)
March 30, 2022
Smooth appointment.
March 28, 2022
The doctor didn't show up for the appointment and someone else did. Thank you. Bye.
March 21, 2022
Susette was as professional and as good as one could hope for. I would recommend her to any and everyone.
March 18, 2022
the people at the office were all great, from Susette to the rest. The on-line check-in has a couple of problems: 1. the link to the directions of how to find your office shows a map of an address on Washington Blvd. in East L.A., not Whittier. This could cause someone to go to the wrong address. (miles away).2. at the end the commercial for pharmaceuticals was inappropriate and extremely tacky and off-putting. What's up with that. Stop being such money grubbers!
March 17, 2022
Office was very well organized -- things were very busy but flowed well. Everyone was attentive and friendly. Felt very comfortable there.
March 02, 2022
Hi, my name is (PHI removed). This is about Susette. I just wanted to let you know that she is absolutely fabulous, and I have some very chronic problems, but yet she never gives up. We never stay stale, and she's just fabulous to have. I trust her with everything. Thank you.
February 25, 2022
This visit was very satisfying compared to the last time I was there
February 17, 2022
Thank you so very much. Your phone system (word removed). I'm sorry, shouldn't say that. Your phone system is horrible, and but the service that you provide at the hospital, I mean, at that doctor's office is wonderful Dr. Sindell is great. And this young lady was good too, but I will say she was a little short. She was very just like dry and to the point. Maybe that's just her personality. I don't know. I was trying to get information out of her and I don't know if she was bothered by that. I don't know, you know every day everybody's different doesn't matter, but I just thought that maybe she could have been a little more generous. Our I would have wanted her to be a little more kind and generous with me, but she was good. I will say she was good. I just don't know if it was bothering her that I I like to ask questions. So, other than that, she was very good. She answered everything. But like I said, I don't know
February 11, 2022
Keep up the good work!
February 08, 2022
The PA listened was thorough kind
February 02, 2022
Everything was taken care of in a professional and efficient manner.
January 28, 2022
I just wanted to say, I thought the doctor listen to everything I had to say even gave me some great advice and I really felt like she was interested and what I was doing and then I'm glad that I was able to see her thank you.
January 28, 2022
For me, Dr. Susette is very good, she understood everything I told her, she asked me questions, that is, she is interested in our health. I am very happy, thank you.
January 26, 2022
Yes, [name removed] was excellent. And I came out of it. The procedure of the colonoscopy, very good and everything, feeling nice and... the spirits and everything and Susan, Susette, the PA was very good in reviewing my... the results and everything. So I'm all good. I love PIH. So and they're... Everyone is always very courteous and responsive and on time with everything. Thank you very much. [PHI removed].
January 25, 2022
Dr Susette has been very helpful and understanding as to my particular circumstance.
January 18, 2022
She was very clear and efficient. Provided over the top medical service. Ordered all necessary tests and really know my case. She was very prepared
January 18, 2022
It's just that it takes a while before we could even get to talk to a receptionist. That's the only thing. The other day I had to wait 25 minutes, and that was a little too long. Okay. Thank you. Bye.
January 17, 2022
I had a phone appointment, I did not get to go to the office.
January 14, 2022
This was a telephone appointment. They called me and told me they would call on Friday and time they would call. I did not talk to staff. I liked it because of the virus.
January 07, 2022
Thank you forever thing
January 07, 2022
I feel Susette was very professional, caring, and listened to all my concerns. She addressed my concerns and was very helpful with solutions.
January 05, 2022
The PA provider was great! She responded to my results and my questions. Great! I met the MD just seconds before going under, but from my long professional experience and my personal health care experience this doctor seemed too concerned about other past MDs that are not part of my current care. Take Care [PHI removed]
January 05, 2022
I would go back anytime to the doctor, and they really help me. Thank you very much. Goodbye.
December 30, 2021
Love [name removed] and his staff. Very professional and great rapport with their patients!
December 30, 2021
Susette was very helpful and kind. She took the time to listen and helped to alleviate my worries. I'm thankful to her and everyone else in GI services for being so compassionate. Sincerely [PHI removed]
December 17, 2021
Susette was very informative and helpful. She gave me some information pamphlets. that was very helpful. Her suggestions were, also very helpful. Susette gets two thumbs up from me.?
December 15, 2021
Everything went fine there!
December 15, 2021
After I left the office, I began yo have more questions and believe that the proposed treatment as explained was still convoluted and not clear. When it comes to my health and proposed procedures, I need thing explained it is crystal clear. I am not sure that the proposed process and procedures are not clear and will be seeking a second opinion outside PIH. If the planned VCE capsule endoscopy is not successful or the small bleeding is in a location that PIH digestive services equipment cannot fix the bleed, the next level is at a larger facility, such as Keck Medical Center USC that has the correct equipment. So my thought processes is to get a second opinion at the larger medical facility that has the correct equipment.
December 14, 2021
Your practitioner is amazing and very knowledgeable . Very comprehensive and pleasant.
December 13, 2021
Dr. Grosveld was very thorough in explaining medical findings and recommended treatment.
December 03, 2021
Susette was knowledgeable and friendly.
November 23, 2021
Dr. Nayak claim that he would answer questions and he was a doctor that really like to answer questions, but when I made an appointment to have him, explain the the diagnosis he did it my heart through ultrasound except row all he would say it was it was fine so I made another appointment to see him again and still, all you would say was, I was fine. He wouldn't go into any detail and I obviously had a valve that was under size. It should be 20 to 35, and the opening was only 15 and when I mentioned that to [name removed], she asked me if I was a doctor, which of course, is insulting because I know I'm not, but the point is if it doctor put that in the report and then it should be right and then she indicated that maybe the technician didn't read the numbers, right, but supposedly Dr. Nayak was present during the technicians time. Reviewing my scans so I just don't feel. I was treated very well.
November 18, 2021
Great Customer Service Overall !
November 10, 2021
My provider, was Susette. I have been with her for over 7 or 8 years and she is the best! I understand all that is explained to me. I appreciate PIH doctors.
November 08, 2021
I had a test at UCI concerning a problem that's been bad for several months. The earliest appointment I could get at UCI for the test was four months away from the day I requested it. Consequently, I wanted to get the UCI recommended therapy as soon as possible. On Monday, she faxed a request for the test report from UCI, got a quick response, consulted with Dr. Palto, and notified me today, Wednesday, that a request for me to see a therapist will be submitted. She is a thorough, pleasant person, and obviously very efficient. I'm very impressed and relieved with this rapid response to my request.
November 08, 2021
Susette, is very nice and explains everything to me, so I can understand.
November 05, 2021
I was so pleased with the service provided beginning with the front desk, nurse practitioner, and [name removed] , my procedure navigator. Outstanding service! Thank you!
November 01, 2021
My first visit with Susette and I love her...She really made me feel at ease and most of all she really listened to what I had to say.
November 01, 2021
The PA was really nice to see me because I waited for the Dr 2:45 hours plus
October 27, 2021
I have been a patient of Dr Neal Shindel since 1997. He was my late husband's physician since 1995. If it wasn't for the help of Dr Shindel, my husband would have not lived an additional 12 years without proper diagnosis and a recommendation for a liver transplant. My entire family has been seeing Dr Shindel for all their GI needs.
October 25, 2021
Dr. Shindel, Suzette Grovesfeld and staff are extremely friendly, helpful and best all around medical professionals. We feel very grateful to be under their care.
October 25, 2021
Very good personality and professionalism. Her communication with me at my level about my situation was reassuring to me.
October 22, 2021
PA Susette is wonderful...
October 19, 2021
Susette was very caring and professional.
October 19, 2021
The PIH Digestive Health group is an excellent group of health care providers. They are all highly professional and treat their patients with the utmost care. All of my encounters with both the doctor and his physician's assistant are thorough and provide high quality advice that is reasonable and easy to follow. The P.A. reduced the dosage of my acid reflux medicine but is willing to increase it again if the reduction doesn't work.
October 18, 2021
The visit was as pleasant as any Dr visit could be.
October 15, 2021
I felt very respected. She was very kind and answered every question. Scheduled a colonoscopy for me. I wish I could have had it sooner but it was the soonest they had.
October 14, 2021
Everyone at this office treated me with kindness, politeness & professionalism.
October 11, 2021
They took my appointment, with my insurance information, then when I got there, they told me I would do not qualify for my insurance. They're a [fowl language removed]. Thank you. Bye.
October 08, 2021
P.A. Susette was...is amazing. She spent so much time listening to me and explaining everything in detail to me. I thank GOD for people in the medical field.
October 04, 2021
Susette took the time to listen to me. She explained everything in a way that I left feeling that my concerns were covered.
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