William Kurban MD

Hi, I'm sorry on the first question, it is four. Everything was good. I accidentally pushed one, but other than that, service, appointment, doctor visit, the staff on the phone, the staff on the location, the hospital, everything excellent, very good. Thank you. Appreciate it.

This is (PHI removed). Upon entering the office, I was greeted by the receptionist and she was very polite and smiled and very pleasant. I only waited, oh, maybe 10 minutes. The office area was very clean. When I was called back to triage, the triage lady was very kind, very pleasant, very professional. I was taken to the exam room very clean again. The doctor came in, greeted me, shook my hand, and was very thorough, understanding, patient, kind, professional. And I felt so good about coming to see him. Thank you.

I love all the staff there and I love the doctors. Everybody's very polite. They make you feel good and they help you.

Excellent service. The doctor gave me a lot of reassurance and made me feel comfortable asking questions because he answered them all and dedicated all the time I needed. I am very, very happy and I congratulate you on your doctor. Thank you.

I thought the office staff was really great. Check-in was fast. I did wait a little long just to get my vitals and for the doctor to see me, but I do appreciate the staff. The only issue I really had was the doctor not really explaining things properly, I guess, or maybe elaborating more on specific issues. But other than that, yeah.

Dr. Kurban was very patient, very detailed, expressive of my concerns and worries, and he was able to answer everything in a great manner.

I couldn't have asked for a better experience.

I was very pleased with Dr. Kurban's demeanor and his willingness to help me out with my metabolic syndrome.

staff friendly very comfortable with one on one treatment from Dr. Kurban

Doctor very pleasant and nurse.

Everything was good, except for my experience was very disappointing with the Medical Assistant I interacted with was rude and unprofessional. I felt dismissed and uncomfortable during my visit, which is not how patients should be treated. I hope the staff can improve their communication and professionalism.

Great job

Dr. Kurban was excellent! He explained everything carefully to make sure I understood what he was saying. I appreciated all the time he took to do that.

It would have been idealv if the wait to get an appointment was less than three months. A quicker telephone response would be good.

He was a fabulous doctor. He is a fabulous doctor and he listened to me and I really appreciate how kind he was.

Dr. Kurban was very positive and clear in his recommendations.

I was seen by (name removed) who is a medical student. She was awesome! She took notes, listen to all I had to say, asked the right questions and most importantly had patience as I was showing her my medical records. She took her findings to Dr. Kurban and together they coordinated a treatment plan that I needed. After 8 years of struggling and feeling ignored I finally feel like I was listened to and properly diagnosed.

Dr.kurman is an excellent Dr.very patient and respectful. I would definitely recommend Dr. Kurban.Very satisfied with him very thorough.

He was very, very compassionate, caring, so kind and so professional, so courteous and just very knowledgeable and very caring and took the time to explain everything and please acknowledge him. All the doctors should be just like him and I'm just so grateful. I thank PIH, I thank Dr. Kurban, and I just want all the doctors to be like him. He's wonderful. He has a servant's heart and he's just a lovely human being that cares for patients so much. He cares about everything. He explains everything. So thank you. Thank you so much. (PHI removed). Thank you.

Waiting in room for an hour, which I did talk to nurse and she mentioned that is not normal. They students PA's or doctor was on a call. When I went there for a different appt for my husband it was quick and easy. Hoping to have a different experience next time.

Very patient. Great listener. Proactive.

Carefully explained why my greatest fear and drew pictures which helped immensely because I recall things better with illustrations. Bless him for seeing what I was afraid of and helping me see why it was not likely.

Dr. Kurban was very courteous, professional, amicable, and kind. I felt comfortable with him. He is the best. Thank you so much (PHI removed)

I really liked how the staff and the doctor treated me. I was very impressed with him because he's very nice.

First time at this office and everyone was so polite and caring. Thank you!

Very good.

Dr. Kurban is so patient and kind. He explains everything to you. Im very happy he's my Doctor.

I really enjoyed visiting this doctor's office because he is very attentive, listens to the patient, and gives precise guidance. We used the translator because I don't speak English, but I expected the translator to speak and explain everything to me. And he also tried to explain a little Spanish to me. The service at the office was quick; the lady attended to me very quickly, asked for my card and ID, and called me right away. It wasn't a waste of time; the service was very fast and efficient. The service was fabulous, excellent, and the doctor was very pleasant.

Poor staff experiance

Very good

Hello, the doctor was very thorough, explained everything very efficiently, and made me feel like I could have confidence in him. I appreciate him and his assistant. Thank you.

Thank you!

The doctor was great and the staff was kind. I do recommend this office, however because you have to pay for parking. This would not be the case at Kaiser Permanente

The doctor was 40 minutes late and the room was freezing.

Very kind... listened thoughtfully.

I felt very rushed through my very first appointment with Dr. Kurban. I had maybe 10-15 minutes of his time. I thought I would have at least had an hour time since it was my first time seeing him. He immediately began telling me how I need to go on Ozempic to lose weight. He had no clue as to how many health issues I've had in the past. Especially with how sensitive my stomach issues are. He told me Ozempic side affects are nausea and constipation which I already struggle with on a daily basis. I was rushing through my questions but felt like it didn't matter what I was saying, he just jumped over what I had to say. Then he tells me when I return in February for a follow up appointment, I'll be seeing a physician assistant???!!! And at that time I would begin taking the Ozempic. I was not happy with this visit.

Dr. Kurban is an incredible doctor. He's sensitive, he's caring, he's very knowledgeable, he's on target, he listens, he cares, he's one of the best doctors I have ever had. Thank you.

Thank you all for the great help.

Love the staff and Doctor Kurban is great

I trust Dr. Kurban completely. He's been very kind, nice, and he knows what he's talking about. He's helped me through a few problems. I will continue to go to Dr. Kurban because I trust him, and he's been extremely nice to me. I appreciate him very much. Thank you.

He's an excellent doctor. He gives me all the information I need in detail so that I can understand and I really appreciate that. I will always be grateful that he's my doctor. Thank you.

It's near impossible to get through that office telephonically due to the system. When you press to speak to the staff, it always hangs up on you. That is very disappointing.

Didn't wait long

Dr. (name removed) has been my doctor for many years and I was saddened when my appt was changed because he had been in an accident. Wish to send best wishes and prayers for a speedy recovery. That said, have to say I was very pleased with attention given by Dr. Kurban. On a scale of 1 to 10 would give him a 10 just as I would Dr, (name removed). These two doctors are excellent and highly recommend both.

Despite being prepared with notes and updated medications and new diagnoses, none of this was entered into my file despite two separate requests to two different assistants to update my medical record. Skill level of first assistant taking blood pressure was unable to use a stethoscope and passed the job off to a second assistant that was unaware that the first had problems with the machine and did not finish their job. Dr was underwhelming. Visit left me feeling disappointed and that my care was more of an inconvenience.

Doctor was great , staff was great .

Very professional And kind

My experience at the endocrinology office was very pleasant. The staff was very kind and welcoming and very efficient. Dr. Kurban was tremendously professional and had wonderful bedside manners. I was very happy with my visit and I would recommend to my family and friends. Thank you.

Dr. Kurban is always kind and listens to me when I have questions and/or concerns.

I am dissatisfied about the discrepancy between the lab result and the provider's notes regarding diagnosing me with full blown diabetes when the lab result shows pre diabetes. I would appreciate a correction please.

Great experience

Very knowledgeable, kind and funny

Dr. Kurban, I'm not sure if it was him or one of his staff, but they sent my prescription to the wrong pharmacy. They checked it to CUVS Pharmacy and I told them I used 986 pharmacy, so there was a little mix up there regarding my prescription. I had to wait a few days or so.

Dr Kurban is knowledgeable & great bedside manner. Since this Dr has been my provider he is always sincere and supportive with helping me control my diabetes.

I appreciate the provider taking the time to answer my questions.

Has a good character about him. Caring

Dr. Kurban is very friendly and respectful. I always look forward to meeting with him. There is a reason his schedule is always full.

Very friendly office

Your phone system and the whole hospital is not very good. People don't answer, it takes forever to get through. Nobody gives you an extension so you can avoid four operators. Put it simply, I like your hospital, it's done well, kind of rigid, but the telephone system sucks.

Suggestion. Put sign up no food allowed. I sat across a couple drinking a coffee latte piled w whip cream eating a sandwich. It's discourtious we're there for diet issues. It's also a place of business. Sign should be put front door. Lobby was full an were all looking at eat other wondering whether to say something. Receptionist desk too low to notice couple eating in lobby.

From the office to the Doctor I received professional and courteous service, thank you very much.

You could have the office be a little more efficient. Nobody took my receiver and downloaded any of the information for the doctor. And when I mentioned it, they said that they didn't need to do that, which I felt they've always done that before. So that seemed odd to me. And they were kind of, kind of lackadaisical about when I asked them some questions. And I just didn't feel confident that they were really invested in what they were doing or their job. So getting a hold of the doctor is nearly impossible. And I know that has nothing to do with his office. It's a call center. I have never, ever gotten a call back anytime I've ever called and left a message. Never, not once. And so getting a hold of my doctor, I had to go through my primary care physician,

Dr KURBAN listened intently to what I had to say. He reviewed my records prior to seeing me, he was aware of my issues. That was important.

Phone inquiries wait times are extreme......

I agree with all medical recommendations made during my consultation.

Loved the Dr. Very caring. Also prompt with appointment.

Office staff is wonderful and the physician was awesome.

Appreciate the excellent service provided! ?????