PIH Health Hospital - Downey - PIH Health - Whittier, CA

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PIH Health Hospital - Downey

PIH Health Hospital - Downey
11500 Brookshire Ave.
Downey, CA 90241

Get Driving Directions
Hours of Operation
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours
Open 24 Hours

Main: 562.904.5000

Make PIH Health your first choice for healthcare and hospital services. You’ll find our two hospitals, 18 medical office buildings and hundreds of physician offices located close to where you live.

Visiting Hours & Guidelines

While your loved ones and friends stay with us at PIH Health Hospital - Downey, we encourage you to brighten their days with visits as often as possible.

General Visiting Hours & Guidelines

10 am to 8 pm

Seven days a week

Specific units, including the Anderson Critical Care Center, may have different guidelines, so be sure to check with the nurse who’s caring for your loved one.

Two visitors at a time are permitted at the bedside. Children must be at least 16 years of age. Other visitors and younger children—accompanied by a parent or responsible adult—are invited to remain in our nearby waiting areas or in the hospital lobby. If you don’t feel well, postpone your visit until you’re healthy.

Family Birth Center (FBC) Visiting Hours

11 am to 8 pm

Seven days a week

Siblings welcome!

ICU/CCU – Anderson Critical Care Center Visiting Hours

8 am to 7 pm, and 8 pm to 7 am

Seven days a week

One visitor allowed at a time

No flowers, plants, food, candy or beverages

Use the phone in the ICU/CCU waiting area to enter the unit.

Dining and Food Services

Our café is located in the basement of PIH Health Hospital - Downey. The dining area is open 24 hours a day. We accept cash, debit and major credit cards.

Monday through Friday


12:30 am to 3:00 am


6:30 am to 9:45 am

Light Breakfast

9:45 am to 11:00 am


11:00 am to 1:45 pm

Light Lunch

1:45 pm to 4:00 pm

Closed after

4:00 pm

Weekends and Holidays


7:00 am to 9:45 am

Light Breakfast

9:45 am to 11:00 am


11:00 am to 1:45 pm

Light Lunch

1:45 pm to 3:00 pm

Closed after

3:00 pm

Vending machines are located throughout the hospital.

Amenities for Patients & Visitors

We want to make your hospital stay or visit as comfortable as possible. Enjoy our many amenities, including:

  • Private and semi-private rooms
  • Electrically operated beds, with handy controls for your comfort
  • Spiritual care services from our chaplain, available around the clock
  • Nondenominational chapel open to all 24/7 for prayer and meditation; located on the ground floor near the Family Birth Center
  • Gift shops with greeting cards, jewelry, Mylar balloons, flowers, mementos, reading materials, snacks, beverages and more
  • Mail and deliveries each day by Volunteer Services
  • ATM; first floor next to the front lobby
  • Lost and found services
  • Visitor restrooms in the main lobby, Emergency Department waiting area and throughout the hospital
  • Calendar of classes and events
  • Smoke-free policy to encourage a healthy environment
  • Safety practices and security measures that put your well-being first

Contact Us

Our Patient Services representatives can help you find information and solve problems. We also connect you with PIH Health doctors and services.

8 am – 5 pm
Monday through Friday
562.947.8478 Ext. 82199

Learn more about PIH Health and find out how we can help you and your family.

Compliant Process

The following methods are available if you would like to file a complaint with the Center for Improvement in Healthcare Quality:

By Phone


By Fax

805. 934.8588

By Mail

Center for Improvement in Healthcare Quality

P.O. Box 3620

McKinney, TX 75070

ATTN: Executive Director

By E-mail


In-Person by Appointment

Contact the Executive Director of CIHQ at 866.324.5080 for instructions.

If you feel your concern about  stroke specific patient care or safety has not been adequately addressed by PIH Health Hospital - Downey, you may contact the Office of Quality and Patient Safety at The Joint Commission to report a patient safety event

By fax: (630)792-5636

By mail: Office of Quality and Patient Safety

              The Joint Commission

              One Renaissance Boulevard

              Oakbrook Terrace, Illinois 60181

By submitting it online https://www.jointcommission.org/report_a_complaint.aspx

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