Patients & Visitors
When you’re a patient at PIH Health, both you and your visitors get our personal, expert attention and care.
Patient Information
Even before you enter one of our hospitals, you can use this website to find information that can help you and your caregivers get ready for the time you’ll spend with us.
You can also learn more about our billing and insurance policies and procedures.
Effective November 20, 2017, missed appointments or cancellations within 24 hours of a scheduled appointment may result in a $25 fee.
Caring for You As a Whole Person
At PIH Health, we care for you as a whole person—body, mind and spirit. That’s why our team of social workers and our spiritual care staff stands ready to serve your needs around the clock. Whatever your situation, we’re here to offer support and guidance, including assistance with advance care planning, to ensure your wishes for medical care are honored if you become unable to share your views.
We also make any reasonable accommodations in order to meet the needs of individuals with special needs. We will provide auxiliary aids and services including interpreters, free of charge, to any patient, relative or companion of a patient with special needs.
Classes & Events
Check our calendar of events for support groups, classes and community activities covering a wide range of topics.
Gift Shops
Want to brighten a loved one’s day with a fun surprise, beautiful flowers or a distinctive gift? Or maybe you’re looking for specialized cancer care items. Even if you just want to pick up some snacks and beverages to keep you going, you’ll find everything you need at the gift shops of PIH Health.
Explore PIH Health Hospitals
Discover the hospitals of PIH Health located in Whittier and Downey. Learn about visiting hours and guidelines, dining and other amenities for your comfort. See what you’ll experience as a patient or visitor.
Contact Us
Our Patient Services representatives can help you find information and solve problems. We also connect you with PIH Health doctors and services.
8 am – 5 pm
Monday through Friday
562.947.8478 Ext. 82199
