Request Medical Records

To obtain medical records copies, a signed authorization must be submitted to the Health Information Management department from you or an authorized legal representative. You as the patient or legal representative can complete the Authorization for Use or Disclosure of Health Information form electronically using a smart mobile device. If using a laptop or desktop you can complete the form online, then print, scan and upload the authorization.  Click to start the process.

If you have any questions regarding how to complete or submit your request, please contact:

PIH Health Whittier Hospital
562.698.0811 Ext. 13685

PIH Health Downey Hospital
562.698.0811 Ext. 26177

PIH Health Physicians (Clinics)
562.698.0811 Ext. 13698

Office hours are Monday through Friday from 8 am to 4:30 pm, except Holidays.

You can also mail or fax the completed authorization to:

PIH Health Whittier Hospital
12401 Washington Blvd.
Whittier, CA 90602
Attn: HIM Department
Fax: 562.967.2908

PIH Health Downey Hospital
11500 Brookshire Ave.
Downey, CA 90241
Attn: HIM Department
Fax: 562.967.2948

PIH Health Physicians
12401 Washington Blvd.
Whittier, CA 90602
Attn: HIM Department
Fax: 562.967.2938

Processing Time

Please allow 3 to 5 business days for your request to be processed. If your request was submitted electronically, you will be notified via e-mail or text message with status of your request. If the request was submitted in person or mailed, you will receive a phone call from one of our Release of Information team members.